


Zscaler Zero Trust Exchange Platform and Cisco Secure Access cater to different priorities in secure access. Zscaler often receives more positive feedback for pricing and support, while Cisco stands out for robust security features.
Features: Zscaler offers a seamless single-side logon process minimizing repeated authentication steps and includes VPN, DLP, and CASB all integrated with comprehensive API support. Cisco Secure Access prioritizes reliability, providing secure connectivity with simple configuration. It includes features like DNS security and ZTNA, enhancing user experience with robust protection.
Room for Improvement: Zscaler users suggest improvements in speed, network support, and cache management, with concerns about cost and potential latency in a multi-tenant environment. Cisco could benefit from broader integrations and a simplified licensing approach to suit diverse organizational needs.
Ease of Deployment and Customer Service: Zscaler provides flexibility across hybrid cloud environments but faces speed and support challenges, although proactive support is often highlighted. Cisco offers both cloud and on-premise options, noted for ease of integration but occasionally experiences support challenges, necessitating clearer guidance for smooth operation.
Pricing and ROI: Zscaler is perceived as expensive with its gateway costs, yet it provides scalable benefits and long-term ROI due to its integrated capabilities. Cisco's pricing is considered premium but competitive, with discounts available and noted for delivering solid ROI through its comprehensive security offerings.
| Product | Market Share (%) |
|---|---|
| Zscaler Zero Trust Exchange Platform | 10.3% |
| Cisco Secure Access | 3.7% |
| iboss | 2.3% |
| Other | 83.7% |


| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 6 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 12 |
| Large Enterprise | 41 |
Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.
Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.
What are the most important features of Iboss?The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.
Cisco Secure Access is a comprehensive Security Service Edge (SSE) solution (a key component of a SASE solution) that addresses the complexities of securing a hybrid enterprise. Cloud-delivered and grounded in zero trust, it delivers a unique blend of user simplicity and IT efficiency for frictionless, secure access to all applications—SaaS (with gen AI), private apps, and the internet—regardless of user location or device. Secure Access protects users, data, and devices against relentless, sophisticated, and constantly evolving threats including AI-driven attacks and identity breaches.
Provides all core SSE components (ZTNA, SWG, CASB, and FWaaS) plus extended capabilities.
Includes VPN-as-a-Service (VPNaaS), data loss prevention (DLP), AI Assistant, visibility/control/guardrails for generative AI use, digital experience monitoring (DEM), reserved IP, remote browser isolation (RBI), DNS-layer security, flexible security enforcement (in cloud or on-premises), policy verification, and more.
Protects users as they seamlessly access resources and apps with no extra steps needed, regardless of protocol, port, or level of customization
Simplifies IT operations through a single client, single dashboard, single license, and unified policies.
Lowers risk with least privilege, granular controls backed with unmatched threat intelligence of Cisco Talos.
Eases interoperability with other products from Cisco and third-party vendors with common administrative controls, data structures, and policy management.
Robust integrations
Integrates with Cisco Identity Intelligence to protect against the startling increase in identity-based attacks.
Integrates with many SAML Identity Providers (IDPs) such as AD, Azure AD, Okta, Ping, etc.
Integrates with Cisco offerings including SD-WAN, Splunk, XDR, Thousand Eyes, third party technologies such as Menlo RBI, Chrome Enterprise Browser, and AppOmni for SSPM.
Zscaler Zero Trust Exchange enhances security with seamless cloud-based connectivity and VPN-less operation, offering integration with multiple identity providers and advanced security features, suitable for remote work environments.
Zscaler Zero Trust Exchange provides secure, adaptive connectivity without traditional VPNs, allowing organizations to replace legacy systems and bolster remote work security. The platform offers cloud-based protection, single sign-on, dynamic URL categorization, and scalable solutions. While advanced security features like DLP and threat protection enhance data protection, users may face issues with speed, connectivity, and some customization options. Integration challenges, latency due to multi-tenant hosting, reporting delays, and licensing costs require consideration. It supports secure internet access and private application security, ensuring traffic control and data compliance.
What are the key features of Zscaler Zero Trust Exchange?
What are the benefits of using Zscaler Zero Trust Exchange?
Zscaler Zero Trust Exchange is deployed across industries to secure remote access and enforce zero trust principles. Organizations in finance, healthcare, and technology sectors utilize it for secure internet access and visibility into cloud applications, enhancing performance and compliance in dynamic environments.
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