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Tines vs ciopulse comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ciopulse
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Tines
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
Threat Intelligence Platforms (TIP) (11th), Security Orchestration Automation and Response (SOAR) (6th), AI-Powered Security Automation (1st), AI IT Support (10th)
 

Featured Reviews

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Shadrach Godwish Chukwu - PeerSpot reviewer
Virtual Assistant / Technical Support at a tech services company with 11-50 employees
Automation has replaced repetitive tasks and helps my team organize workflows in real time
Tines is overall good, but the setup can feel a bit technical at first. More templates for common workflows would make it much easier to start quickly without building everything from scratch. I can say that the documentation could be much simpler and mainly example-based, showing real workflows. Faster support responses would also help, especially when someone is building a very complex workflow so they can easily get support responses at any point. The setup time is considerable. It takes time to set it up, and the learning curve is steep. It is not hard once you know it, but getting started takes a whole lot of time and effort and slows new users down considerably. I will heavily dwell on a few things. More ready-made templates would help so you do not always start from scratch. A simpler onboarding flow for new users would also make it much easier to get started very quickly. Better in-app guidance when building workflows would also be helpful.
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Top Industries

By visitors reading reviews
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Financial Services Firm
13%
Manufacturing Company
8%
Insurance Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
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Questions from the Community

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What needs improvement with Tines?
There are three things that I would say could be better. The first is the Change Control UI. I have noticed that the UI for Change Control is a bit difficult to navigate and assess, but I know that...
What is your primary use case for Tines?
In the cybersecurity engineering and security automation field, we use Tines to automate the enrichment and analysis of different use cases, including IOC enrichment and bringing AI-powered capabil...
What advice do you have for others considering Tines?
We are not in control of the deployment anymore. Initially we were using an S3 bucket to deploy Tines, but now Tines is taking care of the deployment. It used to be Amazon before, but now Tines is ...
 

Comparisons

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Overview

Find out what your peers are saying about BMC, Okta, Freshworks and others in AI IT Support. Updated: May 2026.
896,467 professionals have used our research since 2012.