Catchpoint vs Cross-Enterprise Application Performance Management comparison

Why PeerSpot?

Catchpoint and Broadcom are both solutions in the Application Performance Monitoring (APM) and Observability category. Catchpoint is ranked #13 with an average rating of 8.4, while Broadcom is ranked #82. Catchpoint holds a 0.9% mindshare in APM, compared to Broadcom’s 0.4% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 50% of Broadcom users who would recommend it.

Catchpoint

Read 24 Catchpoint reviews

6,016 Views
3,309 Comparison Views

100% willing to recommend

Cross-Enterprise Applicatio...

Read 2 Cross-Enterprise Application Performance Management reviews

1,612 Views
1,580 Comparison Views

50% willing to recommend

Catchpoint

Cross-Enterprise Applicatio...

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Catchpoint and Cross-Enterprise Application Performance Management are both robust tools for monitoring and managing application performance. While Catchpoint excels in real-time monitoring and data insights, Cross-Enterprise Application Performance Management offers a broader suite of features that users find valuable despite higher costs.

Features:Catchpoint offers comprehensive monitoring tools, real-time data insights, and detailed metrics reporting. Cross-Enterprise Application Performance Management provides extensive integration options, advanced analytics, and a deeper level of performance assessment.

Room for Improvement:Catchpoint needs enhancements in the granularity of performance metrics, more precise metrics, and improved alerting mechanisms. Cross-Enterprise Application Performance Management requires a more intuitive setup process, better documentation, and simplification in its setup.

Ease of Deployment and Customer Service:Catchpoint has a straightforward deployment process and responsive customer service. Cross-Enterprise Application Performance Management has a more complex deployment but offers comprehensive support and training resources.

Pricing and ROI:Catchpoint is cost-effective with a quick return on investment and clear pricing. Cross-Enterprise Application Performance Management, although more expensive, delivers long-term value through its extensive features and capabilities, providing a higher ROI over time.

To learn more, read our detailed Catchpoint vs. Cross-Enterprise Application Performance Management Report (Updated: September 2026).

Buyer's Guide

Catchpoint vs. Cross-Enterprise Application Performance Management

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

13th

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Network Monitoring Software (12th), Cloud Monitoring Software (11th), Digital Experience Monitoring (DEM) (4th)

Cross-Enterprise Applicatio...

Ranking in Application Performance Monitoring (APM) and Observability

82nd

Average Rating

6.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Catchpoint is 0.9%, up from 0.6% compared to the previous year. The mindshare of Cross-Enterprise Application Performance Management is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Catchpoint	0.9%
Cross-Enterprise Application Performance Management	0.4%
Other	98.7%

Application Performance Monitoring (APM) and Observability

Featured Reviews

reviewer2867268

Observability Architect at a financial services firm with 10,001+ employees

Proactive synthetic monitoring has reduced major incidents and provides global user experience insights

One thing that is not available is the multi-factor authentication feature concerning monitoring any applications. If an application depends upon MFA for its login flow, Catchpoint doesn't have the ability to bypass or monitor that flow for multi-factor authentication. This is one area where I would like to see improvement in the tool because many applications nowadays use multi-factor authentication, and Catchpoint does lag a bit in providing the end-to-end synthetic observability for applications dependent on MFA. This is one of the major areas needing improvement. Otherwise, Catchpoint has been one of the greatest tools in the synthetic monitoring or digital experience monitoring space, and I don't see anything else right now, but MFA is something that certainly needs some improvement.

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Mohammed Shahpoup

Senior Deputy Manager, ITSM Architect at ICT Misr

Offers a great reporting experience, with much customization and flexibility in extracting reports but it can be more user-friendly

My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has such a bad user interface. All features and systems, like servers, should have a modern graphical user interface, but CA Service Desk remains classic and still uses a desktop-based interface. It doesn't add features easily; if you need additional functionality, you have to go through many steps. Competitors like ServiceNow, Micro Focus SMAX, and ManageEngine all have better user interfaces. This is the main solution that needs improvement. I am very satisfied with the modeling systems, the grid, and the existing features, except for the graphical user interface.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"They only lose two points for the cost; otherwise, the insights they provide are really good."

"Overall, Catchpoint has been a strong platform for us to provide proactive digital experience monitoring."

"Catchpoint has impacted my organization positively by speeding up the process in detecting issues much earlier, even before the business reaches out."

"Catchpoint's customer service and support are valuable."

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"Overall, my experience with Catchpoint was really great, as it offers monitoring of performance, websites, APIs, and internet services for organizations."

"Catchpoint is very great software for troubleshooting APIs, websites, availability, and other third-party services such as CDNs, which makes it stand out."

"Catchpoint has everything you could want in a synthetic tool, and many things that you didn't know you wanted but you are ecstatic to have."

More Catchpoint pros

"The documentation and the technical support are both quite good."

"All solutions from Broadcom are very easy to install."

Cons

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"There is room for improvement in terms of enhancing user experience and maybe improving their technical expertise, which is why I chose eight out of ten."

"I believe the connection with Snowflake, AWS, and other new upcoming AI tools should be easier, especially the configuration with AI tools and LLMs."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

"I think Catchpoint should have licensing models for individuals or very small organizations, and there is no auto-tuning for alerts, so auto-tuning features for alerts would be beneficial."

"I would love to have RAM monitoring available in Catchpoint, which would be a nice feature for both synthetic and real user monitoring, and it would be an amazing tool that I would love to have, complementing each other."

"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

More Catchpoint cons

"There is still a lot of improvement that is needed in terms of stability. We figured out that it was not able to monitor or offer some forms of self-service capabilities."

"They lack support and presence in Egypt."

"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."

Pricing and Cost Advice

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"In terms of licensing fees, I believe they were slightly higher."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The solution's pricing varies based on services and licensing models."

"The solution's pricing is comparable to the last tool we were using."

"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Outsourcing Company

12%

Construction Company

10%

Comms Service Provider

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	1
Large Enterprise	22

No data available

Questions from the Community

What is your experience regarding pricing and costs for Catchpoint?

My experience with pricing, setup cost, and licensing has been great. There is always a need to negotiate a bit more to get the best cost for the licenses we plan to buy. We expect better costs fro...

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What needs improvement with Catchpoint?

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What is your primary use case for Catchpoint?

My main use cases for Catchpoint are synthetic monitoring and transactions monitoring for different applications. We have a lot of critical tier zero applications where there is a need to have synt...

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Comparisons

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New Relic vs Catchpoint

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AppNeta by Broadcom vs Catchpoint

Compared 4% of the time

SolarWinds Pingdom vs Catchpoint

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AWS X-Ray vs Cross-Enterprise Application Performance Management

Compared 6% of the time

Splunk Observability Cloud vs Cross-Enterprise Application Performance Management

Compared 5% of the time

Kloudfuse vs Cross-Enterprise Application Performance Management

Compared 4% of the time

More Cross-Enterprise Application Performance Management Competitors

Product Reports

Buyer's Guide

Catchpoint

October 2026

Download Catchpoint product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

September 2026

Cross-Enterprise Application Performance Management report

Download Cross-Enterprise Application Performance Management product report

Also Known As

No data available

CA Cross-Enterprise Application Performance Management

Overview

Catchpoint is a robust monitoring solution offering synthetic and real user monitoring, network performance analysis, and root cause identification. It enhances response times, reduces downtime, and improves user experience through advanced features and support.

Catchpoint provides comprehensive monitoring capabilities that ensure application availability and improve user experience. By delivering synthetic and real user monitoring, API tracking, and cloud network performance insights, it enables companies to diagnose issues, maintain service reliability, and anticipate problems. Organizations can effectively simulate user actions, monitor endpoints, and obtain actionable insights for diverse applications and websites, supporting seamless digital transactions.

What are the key features of Catchpoint?

Synthetic and Real User Monitoring: Offers comprehensive insights into performance and user interactions.
Root Cause Analysis: Identifies issues quickly to minimize downtime and improve service reliability.
Customizable Dashboards: Provides tailored views for performance metrics and test results.
Alert Notifications: Keeps teams informed of potential issues with timely alerts.
Network Performance Monitoring: Tracks cloud and local network performance for optimal operation.

What benefits and ROI should users expect?

Cost Savings: Optimizes performance to reduce operational costs and enhance ROI.
Improved SLA Management: Helps maintain service level agreements with reduced false alerts.
Enhanced User Experience: Delivers consistent and responsive applications to users.
Operational Efficiency: Automates processes for minimizing manual intervention.

Catchpoint is implemented across industries for proactive performance monitoring, ensuring digital platform reliability and superior user experience. Its tools enable companies to track application availability and network performance, utilizing global coverage to deliver crucial insights for decision-making processes.

Catchpoint

Cross-Enterprise Application Performance Management provides comprehensive insight into application performance across organizational boundaries. Designed to address complex application ecosystems, it ensures efficient monitoring and management of performance metrics, enhancing IT operations.

With Cross-Enterprise Application Performance Management, organizations can leverage a centralized approach to detecting, diagnosing, and resolving performance issues. The platform's analytics allow for proactive management by identifying trends and anomalies across applications. By offering end-to-end visibility into transactions and resource utilizations, it supports significant improvements in operational efficiency.

What are the key features?

End-to-End Monitoring: Comprehensive monitoring across all components of the application landscape.
Centralized Dashboard: Aggregated data view for quick insights and decision-making.
Real-Time Analytics: Immediate data processing to detect and respond to issues quickly.
Anomaly Detection: Advanced algorithms identify deviations for proactive troubleshooting.
Resource Management: Optimize application resources through detailed usage analysis.

What benefits and ROI should be considered?

Improved Performance: By leveraging analytics, boost application efficiency and uptime.
Cost Efficiency: Reduced downtimes translate to lower operational costs.
Enhanced Decision Making: Access to reliable data leads to informed strategic decisions.
Increased Productivity: Swift issue resolution improves overall productivity.

In industries like finance and healthcare, Cross-Enterprise Application Performance Management integrates seamlessly to handle complex transactional systems. Its ability to provide real-time visibility and comprehensive analytics means that these sectors can ensure compliance and maintain high service standards.

Broadcom

Sample Customers

Information Not Available

NIIT Technologies, Cetip Safeguards

Buyer's Guide

Catchpoint vs. Cross-Enterprise Application Performance Management

September 2026

Free Report: Catchpoint vs. Cross-Enterprise Application Performance Management

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