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Carbonite Server vs Dell NetWorker comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Ranking in Backup and Recovery
54th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Cloud Backup (37th)
Dell NetWorker
Ranking in Backup and Recovery
13th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.9%, up from 0.8% compared to the previous year. The mindshare of Dell NetWorker is 1.2%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Dell NetWorker1.2%
Carbonite Server0.9%
Other97.9%
Backup and Recovery
 

Featured Reviews

CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.
RaedHassan - PeerSpot reviewer
Senior Specialist Backup/Storage at National Bank of Kuwait
Has supported flexible multi-platform backups and improved over time
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I would rate it around seven out of ten. It is not that there is something wrong with the role-based access controls in Dell NetWorker, but it lacks many permissions or roles to assign, providing options only for administrator or user. To improve Dell NetWorker for the next release, I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy, and addressing issues like the DNS lookup dependency to make it more controllable from Dell NetWorker itself rather than relying on other applications. Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It does not slow down your computer or use a lot of resources as it works."
"Easy verification of things is the most valuable feature."
"The efficiency and convenience are excellent."
"The solution is a free engine to help work with the container."
"The solution is very stable."
"This solution is very simple to use and I will recommend it to anybody."
"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."
"I find the BMR/image and the recovery pieces are valuable."
"I started off as a storage engineer and ended up owning Dell EMC Data Domain and Dell EMC NetWorker. I've not used any other backup solutions at this scale. Dell EMC NetWorker does what I need it to do, it's efficient."
"Technical support from Dell is excellent."
"Dell NetWorker allows for extensive customization, supporting various open-source databases like PostgreSQL."
"Dell NetWorker is easy to install, configure, and operate."
"It is an extremely stable product."
"It's a very good solution if you are using an Oracle-like environment."
"Anybody could drive the GUI."
"It integrates well with Dell's Data Domain as a backup storage solution."
 

Cons

"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The Hyper-V backup has room for improvement."
"When you have to restore it, Carbonite takes a lot of time."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The support for object storage isn't quite there yet; its public cloud support can be improved."
"The stability has room for improvement."
"In the next release I would like to see an improvement in the auto failover option."
"They do not yet have USB recovery but they are adding it in coming releases."
"It's not easy to integrate. We have to read a lot of documentation in order to configure the solution."
"It is a good product with some problems backing up virtual machines (slow restore)."
"The deduplication needs improvement and it could use better integration."
"There should be more vendors incorporated into the solution."
"Technical support for Dell NetWorker is not good. The technicians are in the USA. When you open a ticket, they send the concern to India. There, the team does not have enough knowledge to support you."
"NetWorker isn't scalable - you can't add more nodes to it, although you can add some data zones."
"Sometimes just re-installing a client can be a nightmare."
"The front end of the solution could improve. The user-friendliness is lacking."
 

Pricing and Cost Advice

"Its price is reasonable."
"The solution is open source."
"The pricing is between $120 and $150 per year."
"We pay 9,000 dollars per year for our license."
"It's approximate, but I believe we pay around $20-30,000 a month in licensing."
"It is not very expensive and not very cheap."
"The pricing is okay."
"We use a license without a time term. We just need to buy additional support when needed."
"If you purchase Avamar, NetWorker is free with Avamar, for one terabyte license capacity."
"Pricing is cheaper for this product, compared to its competitors."
"It is a relatively inexpensive product compared to one of its competitors."
"The pricing of this solution is very good."
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Healthcare Company
8%
Outsourcing Company
8%
Manufacturing Company
8%
Financial Services Firm
15%
Manufacturing Company
11%
Comms Service Provider
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise33
Large Enterprise38
 

Questions from the Community

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What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What is your experience regarding pricing and costs for Dell NetWorker?
Regarding the pricing of Dell NetWorker, it depends on the deal or negotiation we have with the vendor, making it reasonable, although I cannot make a definitive decision without knowing the specif...
What needs improvement with Dell NetWorker?
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I w...
 

Also Known As

Carbonite Recover Backup
NetWorker
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Find out what your peers are saying about Carbonite Server vs. Dell NetWorker and other solutions. Updated: November 2026.
921,523 professionals have used our research since 2012.