Carbonite Server vs Dell NetWorker comparison

"The solution is a free engine to help work with the container."

"I find the BMR/image and the recovery pieces are valuable."

"Technical support handled all our issues quickly and effectively."

"It seems reliable and easy to use."

"The efficiency and convenience are excellent."

"The solution is very stable."

"It does not slow down your computer or use a lot of resources as it works."

"Easy verification of things is the most valuable feature."

"The support for legacy products is very good."

"Stability and the ease of taking backups are the biggest benefits of Dell NetWorker."

"It's a good product that can be integrated easily with the Data domain."

"Dell NetWorker is easy to install, configure, and operate."

"I started off as a storage engineer and ended up owning Dell EMC Data Domain and Dell EMC NetWorker. I've not used any other backup solutions at this scale. Dell EMC NetWorker does what I need it to do, it's efficient."

"The interface is user-friendly and can be used by the end-users."

"Dell EMC NetWorker is scalable."

"Technical support from Dell is excellent."

"In the next release I would like to see an improvement in the auto failover option."

"They do not yet have USB recovery but they are adding it in coming releases."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"The stability has room for improvement."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"The Hyper-V backup has room for improvement."

"The tool should be more streamlined and simplified to create a backup to receive objects."

"There could be a possibility of constructing full backups from incremental data intelligently."

"The management of Dell Networker is quite cumbersome."

"he API side of the solution has certain shortcomings."

"They need to be compatible with the cloud because EMC NetWorker cannot compete with other products at the moment. EMC focuses only on their own cloud and do not take into consideration other cloud vendors."

"The support is an area with concerns where improvements are required."

"The licensing rules are difficult to navigate and understand."

"Could have a better recovery system."

"The solution is open source."

"Its price is reasonable."

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"Pricing is cheaper for this product, compared to its competitors."

"It is inexpensive compared to new products."

"They are not cheap."

"The price of the license could be cheaper and it would be a benefit if they came up with a new pricing model. The competitors here in Oman sell universal licensing where a number of virtual machines are hosted at the customer place which can be licensed, or you can license the CPU sockets in those servers. However, NetWorker offers only CPU sockets or overall storage capacity to backup, but there is no universal licensing where you can provide a number of VMs. They should offer more options to stay competitive with other solutions, such as Veeam."

"Dell NetWorker is an expensive solution. None of the backup products are cheap. The licensing model offered is usually a five-year one."

"The pricing for the telecom, government, and banking sectors is relatively affordable."

"The price is a little on the high side, but it's reliable and provides a good service."

"You have to buy the deduplication software separately from the license."