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Carbonite vs Commvault Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite
Ranking in SaaS Backup
28th
Average Rating
0.0
Reviews Sentiment
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Commvault Cloud
Ranking in SaaS Backup
2nd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (4th), eDiscovery (3rd), Cloud Backup (4th), Disaster Recovery as a Service (3rd), Disaster Recovery (DR) Software (5th), Container Backup Software (2nd), Autonomous Operational Resilience (3rd)
 

Mindshare comparison

As of April 2026, in the SaaS Backup category, the mindshare of Carbonite is 0.6%, up from 0.2% compared to the previous year. The mindshare of Commvault Cloud is 6.0%, down from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Commvault Cloud6.0%
Carbonite0.6%
Other93.4%
SaaS Backup
 

Featured Reviews

Rias Majeed - PeerSpot reviewer
CTO at Exceed NetSec LLC
Reliable high availability with seamless synchronization
If customers say, 'I want the server to be running 27/7/365 without any fail,' then we say this is your high availability option, not the backup. I am clear on that. If you are looking for backup, I suggest other product lines that take folder backups. I use another backup solution with that one, so you have this option. The main concern with other product lines is DC change, meaning it goes to the first head office failover server, then to the remote failover server. If the head office failover server fails, the Doctor server will not have an update. That is the area of concern, as more than eighty percent of the product lines do head AC chaining. I used to ask for direct synchronization. That is where Carbonite plays a role, allowing direct synchronization or replication to one or multiple Doctor sites. I rate the overall product an eight out of ten.
Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Carbonite permits a quick failover to a backup server."
"Carbonite offers direct synchronization and replication to one or more off-site locations."
"It is easy to use and stable; it delivers what has been promised, and when it says it can do something, it can actually do it, as opposed to some of its competitors."
"Commvault helps to ensure broad coverage with the discovery of unprotected workloads. This is important. From the moment that we set it up, we mostly have customers telling us what they need to back up. Then, you can list the machines that are not yet protected. Sometimes, we can see that they are unaware of this, and say, "We didn't know that those servers were not protected yet," or "We did not back them up yet.""
"We have evaluated three or four cloud-based backup solutions, but the other ones in the market didn't even come close to Commvault."
"Commvault just doesn't have any weaknesses in their product lineup, so it is the ability to do everything that really sets Commvault apart."
"Archiving and storage are very good."
"Commvault can perform a backup no matter where you are, and it takes a backup every four hours. No matter when you come to the office, it'll take a backup if you're connected to the internet and check the system for online availability."
"Commvault provides the status of a backup or restore operation."
"Commvault is very simple to use and it is automated."
 

Cons

"The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises."
"For more granular restores, Carbonite is not the right product, as it only allows for full-server failovers."
"Commvault Complete Data Protection meets market standards, but an area for improvement is its licensing model. It would be good if it could use the subscription-based model rather than the traditional licensing model."
"Technical support is helpful but it can take one or two weeks to sort out issues."
"You need quite a lot of human resources to maintain a Commvault environment, to keep it operational. Also, it would be nice to if there were an easier way set up some Commvault components."
"We did a POC with one of our customers who is archiving more than fifty thousand email accounts, all over the world, on a daily basis, and Commvault failed miserably."
"I don't know much about the pricing and licensing, but I do know it is very expensive."
"We've faced problems backing up our virtual machines."
"Just to keep it running is time-consuming. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running."
"Support could improve and the initial configuration would be easier with assistance from a professional engineer."
 

Pricing and Cost Advice

Information not available
"Compared with other backup technologies, Commvault is a bit more costly, but we are satisfied with the support, the services, and the features that we get with Commvault."
"The solution is expensive. However, there are no additional costs involved. I rate the pricing a five out of ten."
"Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers."
"The licensing costs are determined on a yearly basis. It might be around $40,000 or $50,000. There are no costs in addition to the standard licensing fees."
"The pricing is fairly in line with the other products we've compared it with recently. We do spend more on it than we did in our Backup Exec days, but it's fairly competitive with some of the other best-in-class data protection platforms."
"The solution is expensive, but it is worth the money."
"Its cost is reasonable, but anybody else can do better benchmarking."
"It is a bit more than other products, but when you consider the time savings, it is saving money."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
 

Questions from the Community

What needs improvement with Carbonite?
The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises. For more granular restores, Carbonite is not the right product, as ...
What is your primary use case for Carbonite?
I utilize Carbonite within my organization for high availability purposes, especially for critical servers where downtime is not acceptable. When a primary server fails, Carbonite permits a quick f...
What advice do you have for others considering Carbonite?
If customers say, 'I want the server to be running 27/7/365 without any fail,' then we say this is your high availability option, not the backup. I am clear on that. If you are looking for backup, ...
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What is your primary use case for ThreatWise?
I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...
 

Comparisons

 

Also Known As

No data available
Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
 

Overview

 

Sample Customers

Information Not Available
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Find out what your peers are saying about Veeam Software, Commvault, Acronis and others in SaaS Backup. Updated: April 2026.
892,383 professionals have used our research since 2012.