Carbonite vs Commvault Cloud comparison

Carbonite and Commvault are both solutions in the SaaS Backup category. Carbonite is ranked #26, while Commvault is ranked #2 with an average rating of 8.2. Carbonite holds a 0.5% mindshare in B, compared to Commvault’s 5.7% mindshare. Additionally, 100% of Carbonite users are willing to recommend the solution, compared to 95% of Commvault users who would recommend it.

Carbonite

Read 1 Carbonite review

499 Views
499 Comparison Views

100% willing to recommend

Commvault Cloud

Read 113 Commvault Cloud reviews

29,414 Views
5,000 Comparison Views

95% willing to recommend

Carbonite

Commvault Cloud

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Executive Summary

We performed a comparison between Carbonite and Commvault Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Veeam Software, Commvault, Clumio and others in SaaS Backup.

To learn more, read our detailed SaaS Backup Report (Updated: July 2026).

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SaaS Backup

July 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite

Ranking in SaaS Backup

26th

Average Rating

0.0

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Commvault Cloud

Ranking in SaaS Backup

2nd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

113

Ranking in other categories

Backup and Recovery (4th), eDiscovery (2nd), Cloud Backup (4th), Disaster Recovery as a Service (3rd), Disaster Recovery (DR) Software (6th), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)

Mindshare comparison

As of August 2026, in the SaaS Backup category, the mindshare of Carbonite is 0.5%, up from 0.3% compared to the previous year. The mindshare of Commvault Cloud is 5.7%, down from 9.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

SaaS Backup Mindshare Distribution
Product	Mindshare (%)
Commvault Cloud	5.7%
Carbonite	0.5%
Other	93.8%

SaaS Backup

Featured Reviews

Rias Majeed

CTO at Exceed NetSec LLC

Reliable high availability with seamless synchronization

If customers say, 'I want the server to be running 27/7/365 without any fail,' then we say this is your high availability option, not the backup. I am clear on that. If you are looking for backup, I suggest other product lines that take folder backups. I use another backup solution with that one, so you have this option. The main concern with other product lines is DC change, meaning it goes to the first head office failover server, then to the remote failover server. If the head office failover server fails, the Doctor server will not have an update. That is the area of concern, as more than eighty percent of the product lines do head AC chaining. I used to ask for direct synchronization. That is where Carbonite plays a role, allowing direct synchronization or replication to one or multiple Doctor sites. I rate the overall product an eight out of ten.

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Sanjay Singh Bisht

Server Administrator at a outsourcing company with 51-200 employees

Unified data protection has simplified hybrid backups and has improved ransomware recovery speed

Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Carbonite permits a quick failover to a backup server."

"Carbonite offers direct synchronization and replication to one or more off-site locations."

"Compared to other products out there, we have found that Commvault is best suited for our needs."

"What is most valuable to me are the search features, where you can search through large backup data sets and find what you're looking for. Our data sets are so big that we're over the petabyte mark. To find a specific file for a specific user out of 10,000 users is a challenge... If we can glean from them a general description of where it might be, the search feature comes in very handy to actually locate it and restore it for them."

"We can use it on-premises and in the cloud."

"The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment."

"The embedded deduplication engine is really good because we use a Near Line SAS disk as a repository for our backups, and we don't need to pay for another appliance such as a Data Domain or Quantum so that we can have hardware-based deduplication."

"I like Commvault's immutable backups. It integrates with other solutions in our IT infrastructure very well."

"Commvault is also a very reliable backup solution; this is one of our main use cases."

"The rate of duplication is great."

More Commvault Cloud pros

Cons

"The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises."

"For more granular restores, Carbonite is not the right product, as it only allows for full-server failovers."

"Virtual machines backup window in GUI is not user friendly. Some improvements should be done to better user experience."

"If I have an issue, it will indeed take more time to receive a response because they have limited resources, but otherwise, Commvault Cloud has reasonable support, although they will not come on-site and it will be remote support."

"Training."

"Its dashboard could be improved to provide a summarized version of all the jobs instead of having to go through each one of them."

"It takes a lot of technical expertise to implement. Commvault could increase the training it provides to customers and partners."

"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."

"The solution must provide deception files across the network."

"Persistent binding is a feature that I would like to see in the next release of Commvault."

More Commvault Cloud cons

Pricing and Cost Advice

Information not available

"Everyone else offers the subscription-based model nowadays, while Commvault Complete Data Protection still has the traditional license model, where you must buy a set of licenses. You pay for one hundred licenses even if you only use fifty virtual machines, so the licensing model needs improvement."

"Its cost is reasonable."

"We like that there is no extra cost for SharePoint, Teams, or OneDrive. It is all mimicking Microsoft's model. Every user has one terabyte of space. When users start using OneDrive, everybody has one terabyte that will be backed up included in the price."

"We work with Commvault and a partner on our environment needs according to capacity, licensing, pricing, components, modules, etc. Additional costs depend on your backup needs."

"Originally, it was really attractive when we were deployed on-prem. They have since built and moved it to the cloud, which I am a big fan of. I have all my security tools in the cloud, but it came with a significant increase in pricing. We ended up negotiating a better price because we have been a long-term customer, and I have also spoken on their behalf quite a few times, but if I have to buy it at its current rate, I am not sure if I would be a customer. It is expensive."

"The price could perhaps be lower as well."

"The solution is expensive. However, there are no additional costs involved. I rate the pricing a five out of ten."

"The cost for Commvault is very expensive, even support is very expensive. The full cost of the solution is 50,000 INR per year, which includes 20 VM backups, server data backup, and 200 desktop and laptop agent licenses."

More Commvault Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	58
Midsize Enterprise	24
Large Enterprise	82

Questions from the Community

What needs improvement with Carbonite?

The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises. For more granular restores, Carbonite is not the right product, as ...

See all answers

What is your primary use case for Carbonite?

I utilize Carbonite within my organization for high availability purposes, especially for critical servers where downtime is not acceptable. When a primary server fails, Carbonite permits a quick f...

See all answers

What advice do you have for others considering Carbonite?

See all answers

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...

See all answers

What is your primary use case for ThreatWise?

Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...

See all answers

Comparisons

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Compared 3% of the time

AWS Backup vs Commvault Cloud

Compared 2% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 2% of the time

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Product Reports

Buyer's Guide

SaaS Backup

July 2026

Download Carbonite product report

Buyer's Guide

Commvault Cloud

August 2026

Download Commvault Cloud product report

Also Known As

No data available

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Overview

Carbonite provides a reliable data backup and recovery service, designed for businesses to safeguard critical information against loss or corruption. Its automated backup capabilities ensure continuous data protection, making it a trusted choice for enterprises.

Carbonite is known for offering dependable cloud-based backup solutions, allowing businesses to protect, recover, and access their data from any internet-enabled location. It's designed to seamlessly integrate with various systems, maximizing data security while minimizing downtime. Users often highlight Carbonite's simplicity in deployment and comprehensive customer support as part of its valuable offerings. Despite high functionality, feedback suggests room for improvements, particularly in expanding file type compatibility and enhancing backup speeds under certain conditions.

What are Carbonite's key features?

Automatic Cloud Backup: Ensures continuous protection of data with scheduled backups.
Data Encryption: Provides robust security to maintain data privacy.
Centralized Management: Offers a single dashboard to manage all backups across different systems.
Remote File Access: Allows users to access their data from any device with internet connectivity.
Customer Support: Delivers assistance and troubleshooting for seamless operation.

What are benefits and ROI users should look for?

Data Protection: Minimizes risk of data loss, ensuring business continuity.
Efficiency Gains: Reduces manual backup efforts, saving time and resources.
Scalability: Grows with business needs without additional infrastructure investment.
Cost Savings: Lowers expenses associated with data recovery and downtime.

In the healthcare sector, Carbonite is implemented to ensure patient data is backed up securely, complying with regulations. In finance, it safeguards sensitive transactional data, enhancing customer trust. Retail businesses use it to protect inventory and sales data, ensuring seamless operations even in data loss scenarios.

Carbonite

Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.

Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.

What are the key features of Commvault Cloud?

Backup and Recovery: Reliable data protection across environments.
Data Management: Seamless operations in hybrid and multi-cloud contexts.
Disaster Recovery: Comprehensive recovery features.
Compliance: Ensures adherence to regulatory standards.
Security: Advanced encryption and threat detection.
Cost Optimization: Efficient strategies and resource utilization.
Integration: Supports a wide array of IT applications.

What benefits should be evaluated in reviews?

Data Security: Protects sensitive information effectively.
Scalability: Adapts to extensive infrastructure needs.
Cost Efficiency: Reduces expenses through optimization.
Simplified Management: Streamlined for better operations.
Comprehensive Support: Enhances compatibility and usability.

In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.

Commvault

Sample Customers

Information Not Available

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Find out what your peers are saying about Veeam Software, Commvault, Clumio and others in SaaS Backup. Updated: July 2026.

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