Carbonite vs Commvault Cloud comparison

Why PeerSpot?

Carbonite and Commvault are both solutions in the SaaS Backup category. Carbonite is ranked #26, while Commvault is ranked #2 with an average rating of 8.2. Carbonite holds a 0.6% mindshare in B, compared to Commvault’s 5.5% mindshare. Additionally, 100% of Carbonite users are willing to recommend the solution, compared to 95% of Commvault users who would recommend it.

Carbonite

Read 1 Carbonite review

559 Views
559 Comparison Views

100% willing to recommend

Commvault Cloud

Read 113 Commvault Cloud reviews

30,890 Views
5,251 Comparison Views

95% willing to recommend

Carbonite

Commvault Cloud

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Executive Summary

We performed a comparison between Carbonite and Commvault Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Veeam Software, Commvault, Barracuda Networks and others in SaaS Backup.

To learn more, read our detailed SaaS Backup Report (Updated: September 2026).

Buyer's Guide

SaaS Backup

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite

Ranking in SaaS Backup

26th

Average Rating

0.0

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Commvault Cloud

Ranking in SaaS Backup

2nd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

113

Ranking in other categories

Backup and Recovery (4th), eDiscovery (1st), Cloud Backup (4th), Disaster Recovery as a Service (2nd), Disaster Recovery (DR) Software (6th), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)

Mindshare comparison

As of September 2026, in the SaaS Backup category, the mindshare of Carbonite is 0.6%, up from 0.3% compared to the previous year. The mindshare of Commvault Cloud is 5.5%, down from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

SaaS Backup Mindshare Distribution
Product	Mindshare (%)
Commvault Cloud	5.5%
Carbonite	0.6%
Other	93.9%

SaaS Backup

Featured Reviews

Rias Majeed

CTO at Exceed NetSec LLC

Reliable high availability with seamless synchronization

If customers say, 'I want the server to be running 27/7/365 without any fail,' then we say this is your high availability option, not the backup. I am clear on that. If you are looking for backup, I suggest other product lines that take folder backups. I use another backup solution with that one, so you have this option. The main concern with other product lines is DC change, meaning it goes to the first head office failover server, then to the remote failover server. If the head office failover server fails, the Doctor server will not have an update. That is the area of concern, as more than eighty percent of the product lines do head AC chaining. I used to ask for direct synchronization. That is where Carbonite plays a role, allowing direct synchronization or replication to one or multiple Doctor sites. I rate the overall product an eight out of ten.

Read full review

Sanjay Singh Bisht

Server Administrator at a outsourcing company with 51-200 employees

Unified data protection has simplified hybrid backups and has improved ransomware recovery speed

Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Carbonite permits a quick failover to a backup server."

"Carbonite offers direct synchronization and replication to one or more off-site locations."

"Commvault is my number one for ability to easily manage very complex environments with very little administrative effort."

"Commvault provides us with a single platform to move, manage, and recover our data across on-premises, hybrid, and cloud locations, and we completely depend on it for managing our data, from backup to restore to replication."

"It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly."

"Backup and archive with a single window, with a single backup job. You only need to type "c"."

"If you really want to understand your data, audit your data, really manipulate your data, and save money through your data, then Commvault is the place to go."

"Several years ago, we encountered some ransomware; we just had to recover the file with Commvault, which was great."

"Commvault is both very stable and scalable."

"With the use of the cloud, the solution is easy to learn."

More Commvault Cloud pros

Cons

"For more granular restores, Carbonite is not the right product, as it only allows for full-server failovers."

"The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises."

"We had some small issues with the reporting, but that was just a matter of fine-tuning the kinds of messages we receive by email. It was a little overwhelming in the initial configuration. So we reviewed our configuration with our partner and customized the reports so that we only get the important reports. I haven't seen any big issues or things that the solution is missing."

"The product is a bit complex."

"Commvault could make the product more cost-effective on the public cloud side. We are using this solution to back up whatever is still on-prem. We are not using it to back up what is on the public cloud because we have a native backup solution for that, which is provided by the vendor. As our footprint gets bigger, we will continue to evaluate this, but the last time that we did a cost analysis, the cost was not comparable to the solution that public clouds are offering."

"I would rate the customer support five out of ten. Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility."

"It is a little more complicated than it really needs to be."

"It does not have an easy deployment. The deployment is not something that just anybody can go in and deploy."

"We get an alarm if a lot of files are deleted, for example. That could look like ransomware, even if it is not."

"The solution can be a bit complex for new users. The solution needs better Office 365 data backup management."

More Commvault Cloud cons

Pricing and Cost Advice

Information not available

"The price is a little bit high."

"Commvault licensing is a perpetual license so only the support is being renewed yearly."

"There is now a subscription based licence option that, depending on your environment, could offer a more efficient method to licence the solution if you are OPEX cost driven rather than CAPEX."

"Based on the customer's needs, their pricing and model is very confusing sometimes. You need to check with their sales to make sure you are getting the right pricing on whatever you are using. I know that they have simplified a lot regarding the licensing model nowadays, but it is good to always double check and make sure it has everything that you really need."

"Originally, it was really attractive when we were deployed on-prem. They have since built and moved it to the cloud, which I am a big fan of. I have all my security tools in the cloud, but it came with a significant increase in pricing. We ended up negotiating a better price because we have been a long-term customer, and I have also spoken on their behalf quite a few times, but if I have to buy it at its current rate, I am not sure if I would be a customer. It is expensive."

"Commvault's license fee is per server-based."

"The license is paid on an annual basis and the price is reasonable."

"We like that there is no extra cost for SharePoint, Teams, or OneDrive. It is all mimicking Microsoft's model. Every user has one terabyte of space. When users start using OneDrive, everybody has one terabyte that will be backed up included in the price."

More Commvault Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

10%

Financial Services Firm

10%

Computer Software Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	58
Midsize Enterprise	24
Large Enterprise	82

Questions from the Community

What needs improvement with Carbonite?

The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises. For more granular restores, Carbonite is not the right product, as ...

See all answers

What is your primary use case for Carbonite?

I utilize Carbonite within my organization for high availability purposes, especially for critical servers where downtime is not acceptable. When a primary server fails, Carbonite permits a quick f...

See all answers

What advice do you have for others considering Carbonite?

See all answers

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...

See all answers

What is your primary use case for ThreatWise?

Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...

See all answers

Comparisons

Veeam Data Cloud for Microsoft 365 vs Carbonite

Compared 53% of the time

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Compared 6% of the time

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Compared 6% of the time

Cohesity DataProtect vs Commvault Cloud

Compared 3% of the time

AWS Backup vs Commvault Cloud

Compared 2% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 2% of the time

More Commvault Cloud Competitors

Product Reports

Buyer's Guide

SaaS Backup

September 2026

Download Carbonite product report

Buyer's Guide

Commvault Cloud

September 2026

Download Commvault Cloud product report

Also Known As

No data available

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Overview

Carbonite provides a reliable data backup and recovery service, designed for businesses to safeguard critical information against loss or corruption. Its automated backup capabilities ensure continuous data protection, making it a trusted choice for enterprises.

Carbonite is known for offering dependable cloud-based backup solutions, allowing businesses to protect, recover, and access their data from any internet-enabled location. It's designed to seamlessly integrate with various systems, maximizing data security while minimizing downtime. Users often highlight Carbonite's simplicity in deployment and comprehensive customer support as part of its valuable offerings. Despite high functionality, feedback suggests room for improvements, particularly in expanding file type compatibility and enhancing backup speeds under certain conditions.

What are Carbonite's key features?

Automatic Cloud Backup: Ensures continuous protection of data with scheduled backups.
Data Encryption: Provides robust security to maintain data privacy.
Centralized Management: Offers a single dashboard to manage all backups across different systems.
Remote File Access: Allows users to access their data from any device with internet connectivity.
Customer Support: Delivers assistance and troubleshooting for seamless operation.

What are benefits and ROI users should look for?

Data Protection: Minimizes risk of data loss, ensuring business continuity.
Efficiency Gains: Reduces manual backup efforts, saving time and resources.
Scalability: Grows with business needs without additional infrastructure investment.
Cost Savings: Lowers expenses associated with data recovery and downtime.

In the healthcare sector, Carbonite is implemented to ensure patient data is backed up securely, complying with regulations. In finance, it safeguards sensitive transactional data, enhancing customer trust. Retail businesses use it to protect inventory and sales data, ensuring seamless operations even in data loss scenarios.

Carbonite

Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.

Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.

What are the key features of Commvault Cloud?

Backup and Recovery: Reliable data protection across environments.
Data Management: Seamless operations in hybrid and multi-cloud contexts.
Disaster Recovery: Comprehensive recovery features.
Compliance: Ensures adherence to regulatory standards.
Security: Advanced encryption and threat detection.
Cost Optimization: Efficient strategies and resource utilization.
Integration: Supports a wide array of IT applications.

What benefits should be evaluated in reviews?

Data Security: Protects sensitive information effectively.
Scalability: Adapts to extensive infrastructure needs.
Cost Efficiency: Reduces expenses through optimization.
Simplified Management: Streamlined for better operations.
Comprehensive Support: Enhances compatibility and usability.

In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.

Commvault

Sample Customers

Information Not Available

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Find out what your peers are saying about Veeam Software, Commvault, Barracuda Networks and others in SaaS Backup. Updated: September 2026.

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