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Carbonite vs Veeam Data Cloud for Microsoft 365 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite
Ranking in SaaS Backup
28th
Average Rating
0.0
Reviews Sentiment
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Veeam Data Cloud for Micros...
Ranking in SaaS Backup
1st
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
72
Ranking in other categories
Cloud Backup (5th)
 

Mindshare comparison

As of May 2026, in the SaaS Backup category, the mindshare of Carbonite is 0.5%, up from 0.2% compared to the previous year. The mindshare of Veeam Data Cloud for Microsoft 365 is 8.8%, down from 15.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Veeam Data Cloud for Microsoft 3658.8%
Carbonite0.5%
Other90.7%
SaaS Backup
 

Featured Reviews

Rias Majeed - PeerSpot reviewer
CTO at Exceed NetSec LLC
Reliable high availability with seamless synchronization
If customers say, 'I want the server to be running 27/7/365 without any fail,' then we say this is your high availability option, not the backup. I am clear on that. If you are looking for backup, I suggest other product lines that take folder backups. I use another backup solution with that one, so you have this option. The main concern with other product lines is DC change, meaning it goes to the first head office failover server, then to the remote failover server. If the head office failover server fails, the Doctor server will not have an update. That is the area of concern, as more than eighty percent of the product lines do head AC chaining. I used to ask for direct synchronization. That is where Carbonite plays a role, allowing direct synchronization or replication to one or multiple Doctor sites. I rate the overall product an eight out of ten.
SS
Manager, Information Technology at Greencoast Enterprises LLC
Backup has protected our office data and now restores individual emails while admins configure settings
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we do need to agree on certain things, as we do not have much control over the software. If Veeam Data Cloud for Microsoft 365 can improve, it would be better. It could be slightly better, but it is acceptable. As long as support is provided in a timely manner, it is good. I cannot tell it is fully bad or fully good. If I were to give a rating of one to five, I might give 3.5 to four. Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it. As an end-user, different levels of admins exist—a fresh admin and a more experienced admin. They need to encourage us to open a ticket quickly, and from there they should guide us straightforwardly with the steps to follow to achieve the desired outcome.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Carbonite offers direct synchronization and replication to one or more off-site locations."
"Carbonite permits a quick failover to a backup server."
"Veaam Backup has recently added MS Teams to the programs they cover, which was a big improvement."
"Generally speaking from my experience, this solution is very good, but it also has some room for improvement."
"One of the valuable features is the ability to restore a specific email. For example, if a user has deleted an email and they would like that particular email back we are able to restore it."
"The most valuable feature is the integration with our Teams environment."
"I believe the solution is very scalable. We can continuously add mailboxes and sites."
"The solution is easy to use and stable and can be made to fit one's needs."
"At the moment I think we have all we need for backing up our Office 365 emails reliably, we have a solid solution with this product so I don't see any reason it would have to change."
"For data security, we rely on Veeam Backup for Teams and it is quite effective."
 

Cons

"The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises."
"For more granular restores, Carbonite is not the right product, as it only allows for full-server failovers."
"The solution announced many features two years ago, and they still have not happened, so I would hope that the next release has these ready to go."
"We have found that there is a limitation in this solution where it only takes the backup of users who are using Office 365 Enterprise email IDs. We have many users in management and approximately 50 other users who are using Office 365 of which Veeam is able to capture the backup. However, for the other users who are on the local email server at that time, the solution is not able to capture the backup."
"I have not really seen an ROI from Veeam Data Cloud for Microsoft 365. On the customer side, we don't really see the ROI."
"The product cannot back up Active Directory objects while its competitors can. Self-service power enables us to deal with service providers. We provide services for our clients, so having a multi-tenant service portal would be good."
"With Veeam for Office 365 for companies that require long-term retention, they often complain about the capacity storage it might take."
"One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at $28 per user for one year."
"The price could be reduced to make it more competitive."
"They should improve the backup and restoration time."
 

Pricing and Cost Advice

Information not available
"The price of Veeam Backup for Office 365 is inexpensive. We have a license to use the solution."
"It is an expensive product, and there is an additional cost involved in purchasing hardware. I rate the pricing an eight out of ten."
"Its cost is pretty high. I would rate it a three out of five in terms of pricing."
"The pricing is expensive."
"We have 2000 users and pay about $10,000. It may be a little bit more per year. We have an education institute and may have fewer expenses."
"We are talking about a third party solution, so there is a licensing fee."
"The cost of Veeam Backup for Office 365 is $19 for one mailbox."
"From our perspective in South Africa, our biggest challenge is the exchange rate from the South African currency to the US dollar. This makes it a bit pricey for us. However, compared to other backup solutions available, I would rate the pricing at a nine out of ten. For the servers, features, and functionality you get, it's worth the money. Of course, we'd always prefer things to be cheaper, but we also understand that you have to pay for proper functionality. So overall, it's not badly priced at all."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
10%
Comms Service Provider
9%
Construction Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise22
Large Enterprise16
 

Questions from the Community

What needs improvement with Carbonite?
The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises. For more granular restores, Carbonite is not the right product, as ...
What is your primary use case for Carbonite?
I utilize Carbonite within my organization for high availability purposes, especially for critical servers where downtime is not acceptable. When a primary server fails, Carbonite permits a quick f...
What advice do you have for others considering Carbonite?
If customers say, 'I want the server to be running 27/7/365 without any fail,' then we say this is your high availability option, not the backup. I am clear on that. If you are looking for backup, ...
How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What is your experience regarding pricing and costs for Veeam Backup for Office 365?
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup. However, the actual Total Cost of Ownership is overall acceptable. Comparatively a...
What needs improvement with Veeam Backup for Office 365?
Although Veeam Data Cloud for Microsoft 365 is a Backup as a Service, it should give slight leverage to the admins to do more of their own configurations. When it comes to Software as a Service, we...
 

Also Known As

No data available
Veeam Backup for Office 365, Veeam Backup for Microsoft Office 365, Cirrus Backup
 

Overview

Find out what your peers are saying about Veeam Software, Commvault, Acronis and others in SaaS Backup. Updated: April 2026.
892,487 professionals have used our research since 2012.