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Acronis Cyber Protect Cloud vs Carbonite comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in SaaS Backup
7th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
Cloud Backup (21st)
Carbonite
Ranking in SaaS Backup
26th
Average Rating
0.0
Reviews Sentiment
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the SaaS Backup category, the mindshare of Acronis Cyber Protect Cloud is 3.4%, up from 3.4% compared to the previous year. The mindshare of Carbonite is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect Cloud3.4%
Carbonite0.6%
Other96.0%
SaaS Backup
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
Rias Majeed - PeerSpot reviewer
CTO at Exceed NetSec LLC
Reliable high availability with seamless synchronization
If customers say, 'I want the server to be running 27/7/365 without any fail,' then we say this is your high availability option, not the backup. I am clear on that. If you are looking for backup, I suggest other product lines that take folder backups. I use another backup solution with that one, so you have this option. The main concern with other product lines is DC change, meaning it goes to the first head office failover server, then to the remote failover server. If the head office failover server fails, the Doctor server will not have an update. That is the area of concern, as more than eighty percent of the product lines do head AC chaining. I used to ask for direct synchronization. That is where Carbonite plays a role, allowing direct synchronization or replication to one or multiple Doctor sites. I rate the overall product an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The agent, which is installed on the system, can do Quality of Service."
"It provides quick backup recovery."
"The product has been very reliable from day one. The biggest advantage of the cloud is that you can scale up and down as you go along."
"Acronis has carved out a really good name for themselves and they're a trusted backup software system, and it's mainly from reliability."
"Part of the reason we selected Acronis as our backup solution is their amazing support and installation."
"The most valuable feature of Acronis Backup Cloud is the ease of management."
"Once you deploy, it's very easy to manage. It took us about an hour to deploy."
"We can use the tool to set up an automated backup from our on-premises server directly to the cloud."
"Carbonite permits a quick failover to a backup server."
"Carbonite offers direct synchronization and replication to one or more off-site locations."
 

Cons

"I keep submitting a request for more flexible reporting. I'd like to create custom reports in my own way, rather than just combining the pre-defined modules."
"The reporting could be improved. I would like to see some enhancements in that regard."
"Reporting is not on par. It needs some more information as per customer or partner interest. I hope Acronis is working on it."
"The technical support could be improved. When you create a ticket, the responsiveness you'd expect is lacking."
"Some proactive alerts or emails are not currently available."
"The Acronis Cyber Protect Cloud server could improve by having better performance."
"Advanced backup is an area with certain shortcomings where improvements are required."
"Acronis Backup Cloud can improve by having fewer updates and patches to the solution. Additionally, should improve the functions that already exist in the solution rather than add new ones."
"The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises."
"For more granular restores, Carbonite is not the right product, as it only allows for full-server failovers."
 

Pricing and Cost Advice

"The solution is moderately priced."
"There is a free trial available in order for people to evaluate it."
"We pay monthly for the use of the solution."
"The solution is a bit expensive for medium-sized companies."
"I rate the solution's pricing a six out of ten. You don't have to pay any additional costs."
"I have been using pay as you go with Acronis, so the price is good.​"
"The price of the product falls under a medium range."
"The pricing is a little lower than the competition, at least in India."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Construction Company
9%
Manufacturing Company
8%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise4
Large Enterprise8
No data available
 

Questions from the Community

What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
What is your experience regarding pricing and costs for Acronis Cyber Protect Cloud?
In India, the pricing of Acronis Cyber Protect Cloud is relatively low compared to other competitors. It is well-suited for tech companies and institutes.
What needs improvement with Carbonite?
The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises. For more granular restores, Carbonite is not the right product, as ...
What is your primary use case for Carbonite?
I utilize Carbonite within my organization for high availability purposes, especially for critical servers where downtime is not acceptable. When a primary server fails, Carbonite permits a quick f...
What advice do you have for others considering Carbonite?
If customers say, 'I want the server to be running 27/7/365 without any fail,' then we say this is your high availability option, not the backup. I am clear on that. If you are looking for backup, ...
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
No data available
 

Overview

 

Sample Customers

Zebra Systems
Information Not Available
Find out what your peers are saying about Veeam Software, Barracuda Networks, Commvault and others in SaaS Backup. Updated: October 2026.
921,523 professionals have used our research since 2012.