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Acronis Cyber Protect Cloud vs Carbonite comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in SaaS Backup
9th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
Cloud Backup (25th)
Carbonite
Ranking in SaaS Backup
26th
Average Rating
0.0
Reviews Sentiment
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the SaaS Backup category, the mindshare of Acronis Cyber Protect Cloud is 3.3%, up from 3.4% compared to the previous year. The mindshare of Carbonite is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect Cloud3.3%
Carbonite0.6%
Other96.1%
SaaS Backup
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
Rias Majeed - PeerSpot reviewer
CTO at Exceed NetSec LLC
Reliable high availability with seamless synchronization
If customers say, 'I want the server to be running 27/7/365 without any fail,' then we say this is your high availability option, not the backup. I am clear on that. If you are looking for backup, I suggest other product lines that take folder backups. I use another backup solution with that one, so you have this option. The main concern with other product lines is DC change, meaning it goes to the first head office failover server, then to the remote failover server. If the head office failover server fails, the Doctor server will not have an update. That is the area of concern, as more than eighty percent of the product lines do head AC chaining. I used to ask for direct synchronization. That is where Carbonite plays a role, allowing direct synchronization or replication to one or multiple Doctor sites. I rate the overall product an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Data protection and ransomware protection are the most valuable features of the solution."
"The most valuable feature of the solution is that its console itself is user-friendly."
"The solution is very easy to use, user-friendly, and offers very easy configuration capabilities with a very simple setup that works well for our purposes."
"The most valuable feature is disaster recovery."
"The most valuable features are the automated backup, and that you are able to manage all of your devices centrally."
"We like the backup functionality."
"We find the product to be very scalable."
"It has one console for many loads and one backup for many recovery options, and converting backups as a virtual machine offers an edge as a low-cost Disaster Recovery solution."
"Carbonite permits a quick failover to a backup server."
"Carbonite offers direct synchronization and replication to one or more off-site locations."
 

Cons

"The Acronis Cyber Protect Cloud server could improve by having better performance."
"I would like to see more mature XDR and EDR features. Additionally, for backups, I would like more replication options beyond the current VMXI replication."
"​For you to actually see the full logs, you have to use additional tools or even contact support so they can pull them with own tools."
"While we use the product to perform daily backups, restoring them from the cloud server often takes a significant amount of time."
"Support could be improved, and awareness is important."
"On the client-side, the antivirus engine was slowing down their finance server terribly."
"They should integrate the solution with Storage Area Network(SAN)."
"The solution is expensive."
"The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises."
"For more granular restores, Carbonite is not the right product, as it only allows for full-server failovers."
 

Pricing and Cost Advice

"The solution is moderately priced."
"The product is not that expensive, making it a product that can be considered for purchase. I rate the product's price a four on a scale of one to ten, where one is expensive and ten is cheap."
"I have been using pay as you go with Acronis, so the price is good.​"
"The solution is a bit expensive for medium-sized companies."
"I am not the one who is paying for it, but based on what I know, it is not very expensive. It has a good price."
"We pay monthly for the use of the solution."
"The product is not expensive. It's in the middle. For its capabilities, it's on the affordable side."
"It is not a cheap product."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
17%
Outsourcing Company
12%
Construction Company
8%
Financial Services Firm
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise4
Large Enterprise8
No data available
 

Questions from the Community

What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
What is your experience regarding pricing and costs for Acronis Cyber Protect Cloud?
In India, the pricing of Acronis Cyber Protect Cloud is relatively low compared to other competitors. It is well-suited for tech companies and institutes.
What needs improvement with Carbonite?
The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises. For more granular restores, Carbonite is not the right product, as ...
What is your primary use case for Carbonite?
I utilize Carbonite within my organization for high availability purposes, especially for critical servers where downtime is not acceptable. When a primary server fails, Carbonite permits a quick f...
What advice do you have for others considering Carbonite?
If customers say, 'I want the server to be running 27/7/365 without any fail,' then we say this is your high availability option, not the backup. I am clear on that. If you are looking for backup, ...
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
No data available
 

Overview

 

Sample Customers

Zebra Systems
Information Not Available
Find out what your peers are saying about Veeam Software, Commvault, Barracuda Networks and others in SaaS Backup. Updated: September 2026.
914,351 professionals have used our research since 2012.