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Acronis Cyber Protect Cloud vs Carbonite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect Cloud
Ranking in SaaS Backup
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
Cloud Backup (8th)
Carbonite
Ranking in SaaS Backup
28th
Average Rating
0.0
Reviews Sentiment
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the SaaS Backup category, the mindshare of Acronis Cyber Protect Cloud is 3.3%, up from 3.3% compared to the previous year. The mindshare of Carbonite is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Acronis Cyber Protect Cloud3.3%
Carbonite0.6%
Other96.1%
SaaS Backup
 

Featured Reviews

Bala_Krishna - PeerSpot reviewer
Director at esupport Solutions Pvt ltd
Has supported virtual and file backups efficiently while some support issues remain
Our major use case is virtual systems backup as well as file backups The centralized management dashboard helps with team efficiency as well as handling security tasks. The product also includes an AI-based anti-malware feature. It effectively helps us with team efficiency and managing security…
Rias Majeed - PeerSpot reviewer
CTO at Exceed NetSec LLC
Reliable high availability with seamless synchronization
If customers say, 'I want the server to be running 27/7/365 without any fail,' then we say this is your high availability option, not the backup. I am clear on that. If you are looking for backup, I suggest other product lines that take folder backups. I use another backup solution with that one, so you have this option. The main concern with other product lines is DC change, meaning it goes to the first head office failover server, then to the remote failover server. If the head office failover server fails, the Doctor server will not have an update. That is the area of concern, as more than eighty percent of the product lines do head AC chaining. I used to ask for direct synchronization. That is where Carbonite plays a role, allowing direct synchronization or replication to one or multiple Doctor sites. I rate the overall product an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has one console for many loads and one backup for many recovery options, and converting backups as a virtual machine offers an edge as a low-cost Disaster Recovery solution."
"The solution is reliable and relatively easy to use."
"Part of the reason we selected Acronis as our backup solution is their amazing support and installation."
"The most valuable feature of the solution is that its console itself is user-friendly."
"I do not need to touch my firewall, especially when it is managed by the provider and takes ages to do a single NAT."
"Due to the licensing and deployment, it's scalable and flexible."
"The update process is quite efficient. They send admin alerts one day in advance when updating data centers or products."
"The platform's most valuable features include its backup functionality, particularly the snapshot and image backup capabilities."
"Carbonite offers direct synchronization and replication to one or more off-site locations."
"Carbonite permits a quick failover to a backup server."
 

Cons

"The pricing policies could be improved. So in future releases of the product, I would like to see better pricing, primarily."
"I have found that the solution is not as stable as it could be. When there are some errors it is difficult to know what took place to resolve them."
"The reporting could be improved. I would like to see some enhancements in that regard."
"I would like to see enhancements made to the security."
"I would like to have support for agentless backup, where you don't have to install an agent on the host."
"I would like them to improve the command line feature. The command line is not working smoothly, and there is some problem with it."
"There is more room for improvement in the training."
"Acronis Backup Cloud can improve by having fewer updates and patches to the solution. Additionally, should improve the functions that already exist in the solution rather than add new ones."
"For more granular restores, Carbonite is not the right product, as it only allows for full-server failovers."
"The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises."
 

Pricing and Cost Advice

"I would rate the product's pricing a seven out of ten. The solution costs around 75 USD for 1TB per month."
"The product is not expensive. It's in the middle. For its capabilities, it's on the affordable side."
"I rate the solution's pricing a six out of ten. You don't have to pay any additional costs."
"With the price, there is a certain limitation on terabytes but no limits on how many servers or how many services you can run."
"When we tested the scenario for over 20 employees, the cost was much lower than the other solutions in the market."
"It is good value for money."
"The solution is a bit expensive, but it's worth the price."
"Its cost depends on storage size and number of endpoints."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Computer Software Company
8%
Construction Company
7%
Marketing Services Firm
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise4
Large Enterprise8
No data available
 

Questions from the Community

What do you like most about Acronis Cyber Protect Cloud?
It covers the need to block threats, investigate incidents, and ensure disaster recovery. This approach aligns well with current cybersecurity trends.
What needs improvement with Acronis Cyber Protect Cloud?
Support could be improved, and awareness is important.
What is your primary use case for Acronis Cyber Protect Cloud?
Our major use case is virtual systems backup as well as file backups.
What needs improvement with Carbonite?
The reverse failover process takes a long time, especially with physical servers, often requiring 48 hours without any surprises. For more granular restores, Carbonite is not the right product, as ...
What is your primary use case for Carbonite?
I utilize Carbonite within my organization for high availability purposes, especially for critical servers where downtime is not acceptable. When a primary server fails, Carbonite permits a quick f...
What advice do you have for others considering Carbonite?
If customers say, 'I want the server to be running 27/7/365 without any fail,' then we say this is your high availability option, not the backup. I am clear on that. If you are looking for backup, ...
 

Also Known As

Acronis Protect Cloud, Acronis Backup Cloud
No data available
 

Overview

 

Sample Customers

Zebra Systems
Information Not Available
Find out what your peers are saying about Veeam Software, Commvault, Acronis and others in SaaS Backup. Updated: March 2026.
886,906 professionals have used our research since 2012.