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Calabrio ONE vs Jamf School comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Calabrio ONE
Ranking in AI Customer Experience Personalization
10th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
32
Ranking in other categories
Workforce Engagement Management (4th), AI Scheduling & Coordination (9th)
Jamf School
Ranking in AI Customer Experience Personalization
15th
Average Rating
8.6
Reviews Sentiment
8.0
Number of Reviews
4
Ranking in other categories
Mobile Device Management (MDM) (6th)
 

Mindshare comparison

As of January 2026, in the AI Customer Experience Personalization category, the mindshare of Calabrio ONE is 1.9%, down from 2.4% compared to the previous year. The mindshare of Jamf School is 2.0%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Customer Experience Personalization Market Share Distribution
ProductMarket Share (%)
Calabrio ONE1.9%
Jamf School2.0%
Other96.1%
AI Customer Experience Personalization
 

Featured Reviews

GS
Customer Service Analyst/Scheduler at Tucson Electric Power
The Copy Schedule Activities reduces time spent for changing activities. Agents are not able to cancel an approved request in the Time Off Request area.
I cannot speak about the difference for the QM software. My main use is of the WFM software. A few of the features were "nice to have" features, but version 9.3 had some "deficiencies". The main problem was not being able to run scenarios in a pseudo scheduling area, so the way Calabrio is now, agents can possibly see test scenarios. Another problem is the Time Off Request area. Agents are not able to cancel an approved request through this area. The sorting/filtering could be improved upon greatly. We are scheduled to upgrade to version 10.0, which will resolve many of the issues we do not like about the current version that we are using. Update: We are still on version 9.3 and looking forward to upgrading.
Amira Youssef - PeerSpot reviewer
Server Administrator Coordinator at a educational organization with 501-1,000 employees
Used for device management and provides automated device enrollment feature
We're happy to have a strong MDM solution like Jamf School. Not many schools can afford it, and we are lucky to have the solution. Jamf School has helped push applications to the iPad and do all the iPad System updates and app updates. With Jamf School, it's easy for teachers to monitor the iPad within the classroom and manage all the running activities. The solution's support and training resources have helped resolve user issues and manage daily tasks. It saves time and effort for us. I would recommend Jamf School to other users. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Copy Schedule Activities has been a favorite tool. It reduces time spent when I need to make changes which are identical to multiple agents' schedules."
"The solution protects all our Apple products like iPads and MacBooks."
"It was straightforward to initially deploy it."
"Many features of Jamf School, including automated device enrollment, have helped us manage multiple devices."
"The overall usage is the most valuable, and it's a clear upgrade from our previous system."
 

Cons

"Being able to "publish" or rerun the schedule for only one agent would be ideal."
"Give agents the ability to cancel approved requests for time off. Vacation plans do actually change in the real world."
"There is room for improvement with the security aspects, like scripting."
"The product must improve its price."
"If you start the system update in Jamf School, you cannot stop it."
"Having everything centralized would be a preferable update."
 

Pricing and Cost Advice

Information not available
"Jamf School is an expensive solution."
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Top Industries

By visitors reading reviews
Insurance Company
15%
Financial Services Firm
12%
Energy/Utilities Company
10%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise29
No data available
 

Questions from the Community

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What do you like most about Jamf School?
Many features of Jamf School, including automated device enrollment, have helped us manage multiple devices.
What needs improvement with Jamf School?
If you start the system update in Jamf School, you cannot stop it. When we once started the update on 200 iPads and faced an issue with the internet, we couldn't stop the process.
What is your primary use case for Jamf School?
Jamf School is used for device management in our educational institution.
 

Comparisons

 

Also Known As

Calabrio
No data available
 

Overview

 

Sample Customers

Polaris, Equifax, Fedex, Rabo, Paychex, Virteva, VITAS Healthcare Corp, Keurig Green Mountain, AT&T, Esurance, Subaru, Boeing, Tiffany & Co., Thomson Reuters.
Information Not Available
Find out what your peers are saying about Calabrio ONE vs. Jamf School and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.