

Find out in this report how the two AI Customer Experience Personalization solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
| Product | Market Share (%) |
|---|---|
| Calabrio ONE | 1.9% |
| Jamf School | 2.0% |
| Other | 96.1% |

| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 1 |
| Large Enterprise | 29 |
Calabrio is a customer engagement software company that provides analytic insights to catalyze growth through customer service contact centers. The Calabrio ONE software suite empowers everyone in an organization, from contact center agents to the CEO, with easy-to-use tools that provide a better understanding of the customer.
Every customer interaction yields insights that expand customer-consciousness, which is how leading companies now drive growth and long-term corporate prosperity.
Calabrio solutions are built on an intuitive, web-based architecture that positions and accelerates the contact center as an epicenter for customer insight. A pioneer in its industry for more than two decades, Calabrio has been named “Leader” by Gartner in its Magic Quadrant for Customer Engagement Center Workforce Optimization (2015). The company is also a member of the Cisco Solution Partner Program and the Avaya DevConnect program.
Jamf School simplifies managing Apple devices such as iPads and MacBooks in educational institutions by streamlining administrative tasks, policy enforcement, distribution infrastructure, and software deployment.
Jamf School effectively handles device management needs, providing a smooth operation for educational institutions. It offers an easy data entry process, saving time for technicians who appreciate its user-friendly interface. Automated device enrollment helps manage multiple devices efficiently and ensures secure and safe teacher accounts. Significant improvements over previous systems foster a safer, more manageable environment for users.
What are the key features of Jamf School?In educational settings, Jamf School is implemented to automate device management processes, ensuring smooth policy enforcement and software distribution. Despite needing improvements in pricing for educational and nonprofit organizations, and faster response times during searches, it remains a valuable tool for managing Apple's ecosystem within schools.
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