CA Unified Communications Monitor vs NETSCOUT nGeniusONE comparison

Broadcom and NETSCOUT are both solutions in the Network Monitoring Software category. Broadcom is ranked #87, while NETSCOUT is ranked #31 with an average rating of 8.7. Broadcom holds a 0.5% mindshare in NMS, compared to NETSCOUT’s 1.1% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 94% of NETSCOUT users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

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752 Comparison Views

50% willing to recommend

NETSCOUT nGeniusONE

Read 50 NETSCOUT nGeniusONE reviews

4,281 Views
3,168 Comparison Views

94% willing to recommend

CA Unified Communications M...

NETSCOUT nGeniusONE

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

CA Unified Communications Monitor and NETSCOUT nGeniusONE compete in the network performance and communication monitoring category. NETSCOUT nGeniusONE is perceived to have the upper hand due to its advanced features and comprehensive network insights.

Features: CA Unified Communications Monitor provides real-time call monitoring, analysis capabilities, and straightforward integration options. NETSCOUT nGeniusONE includes comprehensive traffic analysis, deep packet inspection, and detailed troubleshooting. Additionally, nGeniusONE offers an extensive feature set for performance optimization.

Room for Improvement: CA Unified Communications Monitor could enhance its reporting capabilities, offer deeper network insights, and expand integration with third-party tools. NETSCOUT nGeniusONE might improve deployment simplicity, advance user interface intuitiveness, and reduce resource requirements for setup.

Ease of Deployment and Customer Service: CA Unified Communications Monitor features a simplified deployment process and robust customer support, focusing on accessibility. NETSCOUT nGeniusONE, while complex to deploy, offers extensive documentation and strong educational support to assist with setup challenges.

Pricing and ROI: CA Unified Communications Monitor is economically priced, offering quick returns, which is appealing for budget-conscious businesses. NETSCOUT nGeniusONE, requiring a higher initial investment, justifies its cost with advanced functionalities, promising significant long-term ROI by boosting network efficiency and reducing downtime.

To learn more, read our detailed CA Unified Communications Monitor vs. NETSCOUT nGeniusONE Report (Updated: March 2026).

Buyer's Guide

CA Unified Communications Monitor vs. NETSCOUT nGeniusONE

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

87th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (3rd), IT Infrastructure Monitoring (65th)

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.1% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.1%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
NETSCOUT nGeniusONE	1.1%
CA Unified Communications Monitor	0.5%
Other	98.4%

Network Monitoring Software

Featured Reviews

reviewer1605927

Sr.Solutions Engineer | Project Manager at a tech services company with 11-50 employees

Meets the needs of the customer but all of the features need improvement

I do not choose the solution. The client does. I am an implementer. We are systems integrators. It is worth mentioning that the solution should be easy to install and offer the user exhibition capabilities. Also, a data sheet should be used to gather information about the product, to facilitate easy and simple implementation. I rate CA Unified Communications Monitor as a five out of ten.

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EdwardShim

General Manager at MOCOMSYS

Offers detailed network monitoring but requires improvement in deployment complexity and pricing

The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase. The traffic data correlation feature's effectiveness with performance issues for clients remains uncertain as there are questions that need to be addressed through engineers regarding how many customers are actually using it. Regarding pricing and value for money, while the solution has the potential to save time and money for clients in the long term, monitoring solutions for performance management or network monitoring do not cause immediate damage to a company. It could lead to damage over time, but financial and management teams typically cannot see the immediate crisis. This is why many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Good end-to-end monitoring"

"We use the solution to meet the needs of the customer."

"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."

"The ability to be able to do detailed traffic analysis such as top-talkers, application-specific monitoring, and understanding them through patterns, is helpful. We're also able to gain an understanding of voice calls, voice traffic, whether we have packet loss in a certain part of the network or jitter or high latency that might be impacting the network. All of those are nice functionalities."

"In my opinion, we've been able to solve problems before they've become a big issue, which is the main reason anybody would want visibility into their network: If you have fewer people yelling at you, you're doing your job."

"When we can get the data into the tool, we absolutely see a decrease in mean time to know and mean time to repair, and similarly for overall troubleshooting time."

"It is the ability to collect data and analyze it, especially key performance indicators. This is before a customer would call to the service center to complain that they have had bad coverage or a dropped call."

"The visual and graphical interfaces in the display that it provides for us to show our senior leadership. We can show them what is actually happening, instead of a spreadsheet."

"We have cut back on our troubleshooting, by isolating certain trouble areas."

"With the Vprobes, we quickly identified issues on the application servers, which we normally couldn't, where it usually would be a full circle round between our NOC and server people."

"When we have any type of outage, and we dig into it, we are able to tell what the root cause is instead of having to go through Wireshark, etc."

More NETSCOUT nGeniusONE pros

Cons

"All the features and functions of the solution can be improved, specifically the user experience."

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved."

"The solution should have automatic baseline detection."

"One of the products we use is SolarWinds, and it provides a very cool mapping of an agent from end-to-end. If NETSCOUT could somehow implement that into their design... make it quicker and easier to get those net paths, it would be huge."

"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."

"The scalability needs some work. From a probe perspective, we are limited to a certain amount of throughput on the devices themselves."

"We would like better end-to-end data flows. This is something that my users always complain about, as they don't know what the data flows are on the network."

"Trying to set up dashboards is hard to figure out at times, if you don't do it every day."

"It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use."

"NG1 has been stable for a while in our environment - at least we have what we needed. But with nBA, there's a lot of room for improvement."

"There is currently less visibility or GUI to analyse the packet for troubleshooting purposes."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

Information not available

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."

"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."

"The price is only for acquisition; it's not a licence."

"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."

"The product is too expensive compared to other products."

"The scalability becomes very expensive quickly."

"We have a premium customized contract for the solution."

More NETSCOUT nGeniusONE pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

10%

Computer Software Company

10%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	5
Large Enterprise	37

Questions from the Community

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Earn 20 points

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

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What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

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What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

Regarding its high price, I give NETSCOUT nGeniusONE a seven.

See all answers

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NETSCOUT nGeniusONE

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Also Known As

CA UC Monitor

NETSCOUT nGenius, nGeniusONE

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Sample Customers

BBVA Compass

Cerner Corporation

Buyer's Guide

CA Unified Communications Monitor vs. NETSCOUT nGeniusONE

March 2026

Free Report: CA Unified Communications Monitor vs. NETSCOUT nGeniusONE

Find out what your peers are saying about CA Unified Communications Monitor vs. NETSCOUT nGeniusONE and other solutions. Updated: March 2026.

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