CA Unified Communications Monitor vs NETSCOUT nGeniusONE comparison

Broadcom and NETSCOUT are both solutions in the Network Monitoring Software category. Broadcom is ranked #88, while NETSCOUT is ranked #29 with an average rating of 8.7. Broadcom holds a 0.5% mindshare in NMS, compared to NETSCOUT’s 1.2% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 94% of NETSCOUT users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

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575 Comparison Views

50% willing to recommend

NETSCOUT nGeniusONE

Read 51 NETSCOUT nGeniusONE reviews

3,630 Views
2,650 Comparison Views

94% willing to recommend

CA Unified Communications M...

NETSCOUT nGeniusONE

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

CA Unified Communications Monitor and NETSCOUT nGeniusONE compete in the network performance and communication monitoring category. NETSCOUT nGeniusONE is perceived to have the upper hand due to its advanced features and comprehensive network insights.

Features: CA Unified Communications Monitor provides real-time call monitoring, analysis capabilities, and straightforward integration options. NETSCOUT nGeniusONE includes comprehensive traffic analysis, deep packet inspection, and detailed troubleshooting. Additionally, nGeniusONE offers an extensive feature set for performance optimization.

Room for Improvement: CA Unified Communications Monitor could enhance its reporting capabilities, offer deeper network insights, and expand integration with third-party tools. NETSCOUT nGeniusONE might improve deployment simplicity, advance user interface intuitiveness, and reduce resource requirements for setup.

Ease of Deployment and Customer Service: CA Unified Communications Monitor features a simplified deployment process and robust customer support, focusing on accessibility. NETSCOUT nGeniusONE, while complex to deploy, offers extensive documentation and strong educational support to assist with setup challenges.

Pricing and ROI: CA Unified Communications Monitor is economically priced, offering quick returns, which is appealing for budget-conscious businesses. NETSCOUT nGeniusONE, requiring a higher initial investment, justifies its cost with advanced functionalities, promising significant long-term ROI by boosting network efficiency and reducing downtime.

To learn more, read our detailed CA Unified Communications Monitor vs. NETSCOUT nGeniusONE Report (Updated: December 2025).

Buyer's Guide

CA Unified Communications Monitor vs. NETSCOUT nGeniusONE

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

88th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (3rd), IT Infrastructure Monitoring (69th)

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

29th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.2%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
NETSCOUT nGeniusONE	1.2%
CA Unified Communications Monitor	0.5%
Other	98.3%

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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EdwardShim

General Manager at MOCOMSYS

Offers detailed network monitoring but requires improvement in deployment complexity and pricing

The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase. The traffic data correlation feature's effectiveness with performance issues for clients remains uncertain as there are questions that need to be addressed through engineers regarding how many customers are actually using it. Regarding pricing and value for money, while the solution has the potential to save time and money for clients in the long term, monitoring solutions for performance management or network monitoring do not cause immediate damage to a company. It could lead to damage over time, but financial and management teams typically cannot see the immediate crisis. This is why many big companies Samsung and Hyundai try to build their own monitoring solutions using open-source tools and their own engineers, though it has not been successful.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Good end-to-end monitoring"

"We use the solution to meet the needs of the customer."

"The visual and graphical interfaces in the display that it provides for us to show our senior leadership. We can show them what is actually happening, instead of a spreadsheet."

"The packet capture is the most valuable feature for us. It gathers data from the device. In case somebody has a problem, I can go back X amount of time - days, hours - and get the data to do real troubleshooting."

"Deep packet inspection is a very useful tool as it works in real time and uses serial packet-level analysis."

"It is an easy-to-scale platform."

"It gives me the MOS, latency, and jitter."

"It catches bigger issues on a weekly basis. That's how often we find something big enough that the only reason we know about it is because of the nGeniusONE. The bigger issues are mostly security-type issues: Odd traffic leaving our network or coming into it, that has found its way past a firewall."

"The most valuable feature is that it is in line with the traffic. It already captures the raw traffic itself and then filters it, giving us the correct image. Some other companies may just extract what they think is valuable from the traffic itself. nGeniusONE is in line."

"The most valuable features are visibility, real-time, on-demand."

More NETSCOUT nGeniusONE pros

Cons

"All the features and functions of the solution can be improved."

"The solution should have automatic baseline detection."

"I'd like to see the nGeniusONE, the nGeniusPULSE, and the OptiView, their three separate products, work a little better together, a little more streamlined."

"We see it overload once in a while. It doesn't have built-in protection. Therefore, once it gets too much data, it tends to crash. Then, we have to recover it."

"There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one."

"A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring."

"The price is really high, making it difficult for many financial companies to purchase immediately; it will take time for them to afford any budget for the purchase."

"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."

"The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE."

"Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

Information not available

"It is very expensive, but it's well worth the money."

"If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used."

"It is a little overall pricey and expensive, but you get what you pay for."

"We have a premium customized contract for the solution."

"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."

"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."

"The scalability becomes very expensive quickly."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

More NETSCOUT nGeniusONE pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	5
Large Enterprise	37

Questions from the Community

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Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

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What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

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What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

Regarding its high price, I give NETSCOUT nGeniusONE a seven.

See all answers

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Compared 5% of the time

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NETSCOUT nGeniusONE

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Also Known As

CA UC Monitor

NETSCOUT nGenius, nGeniusONE

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Sample Customers

BBVA Compass

Cerner Corporation

Buyer's Guide

CA Unified Communications Monitor vs. NETSCOUT nGeniusONE

December 2025

Free Report: CA Unified Communications Monitor vs. NETSCOUT nGeniusONE

Find out what your peers are saying about CA Unified Communications Monitor vs. NETSCOUT nGeniusONE and other solutions. Updated: December 2025.

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