CA Unified Communications Monitor vs NETSCOUT nGeniusONE comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between CA Unified Communications Monitor and NETSCOUT nGeniusONE based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software.
To learn more, read our detailed Network Monitoring Software Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points."

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"We use the solution to meet the needs of the customer.""Good end-to-end monitoring"

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"The speed that you can get from the top of a problem all the way down to the packet layer of troubleshooting analysis.""Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on.""The stability of this product is ok.""The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them.""It is the ability to collect data and analyze it, especially key performance indicators. This is before a customer would call to the service center to complain that they have had bad coverage or a dropped call.""When we have any type of outage, and we dig into it, we are able to tell what the root cause is instead of having to go through Wireshark, etc.""The ability of the dashboards is useful for discover, mapping and understanding of application behaviour.""It catches bigger issues on a weekly basis. That's how often we find something big enough that the only reason we know about it is because of the nGeniusONE. The bigger issues are mostly security-type issues: Odd traffic leaving our network or coming into it, that has found its way past a firewall."

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Cons
"The Wi-Fi side needs improvement."

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"All the features and functions of the solution can be improved.""The solution should have automatic baseline detection."

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"The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive.""Some help screens would be nice, especially if we bring on new operators. It would be great to see if they have more helpful tips available.""Maybe the optics cost could be improved. It's not about the product itself, but the optics cost from other companies is very high, which affects the business. When you buy a $1 million product, you shouldn't be expected to pay $500,000 for support. So, support, operation, and professional services are very expensive. It's the main weakness.""A lot of tools highlight what's going on but they don't actually pinpoint the user experience. It would be good if there were a small message or something highlighting what the user experience is like and any degradation that's actually occurring.""Some of the filters could be easier to see and to set up. That's the only thing that I've ever had any trouble with.""They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z...""The single pane of glass view is a challenge. I like the graphics, they're easy to understand, but when more digging is required, it's more complicated to get what I'm expecting.""While it is good, the single pane of glass view is too high level. It is better for management or someone doing sanity checks. A lot of times, I need to go deeper into the additional screens to get what I want out of it."

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Pricing and Cost Advice
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  • "If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used."
  • "Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."
  • "Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."
  • "Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."
  • "The biggest problem we have with this product is the expense."
  • "It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."
  • "It is very expensive, but it's well worth the money."
  • "It is a little overall pricey and expensive, but you get what you pay for."
  • More NETSCOUT nGeniusONE Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Ask a question

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    Top Answer:I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other… more »
    Top Answer:The most valuable feature is that it is in line with the traffic. It already captures the raw traffic itself and then… more »
    Comparisons
    Also Known As
    CA UC Monitor
    NETSCOUT nGenius, nGeniusONE
    Learn More
    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

    The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.
    Offer
    Learn more about Juniper Mist Premium Analytics
    Learn more about CA Unified Communications Monitor
    Proactively manage your network traffic

    Find out how nGeniusONE can help you to gain greater visibility into your network and keep things running as they should. Contact NETSCOUT to get more information.


    Sample Customers
    Information Not Available
    BBVA Compass
    Cerner Corporation
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    No Data Available
    REVIEWERS
    Comms Service Provider35%
    Financial Services Firm16%
    Government11%
    Computer Software Company11%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Computer Software Company14%
    Government9%
    Manufacturing Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    No Data Available
    REVIEWERS
    Small Business22%
    Midsize Enterprise6%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise13%
    Large Enterprise72%
    Buyer's Guide
    Network Monitoring Software
    March 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    CA Unified Communications Monitor is ranked 89th in Network Monitoring Software while NETSCOUT nGeniusONE is ranked 28th in Network Monitoring Software with 46 reviews. CA Unified Communications Monitor is rated 6.6, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of CA Unified Communications Monitor writes "Good end-to-end voice quality monitoring and offers valuable features". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". CA Unified Communications Monitor is most compared with Zabbix, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM.

    See our list of best Network Monitoring Software vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.