CA Unified Communications Monitor vs NETSCOUT nGeniusONE comparison

Broadcom and NETSCOUT are both solutions in the Network Monitoring Software category. Broadcom is ranked #103, while NETSCOUT is ranked #19 with an average rating of 8.5. Broadcom holds a 0.1% mindshare in NMS, compared to NETSCOUT’s 1.6% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 93% of NETSCOUT users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

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133 Comparison Views

50% willing to recommend

NETSCOUT nGeniusONE

Read 49 NETSCOUT nGeniusONE reviews

2,483 Views
1,733 Comparison Views

93% willing to recommend

CA Unified Communications M...

NETSCOUT nGeniusONE

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Executive SummaryUpdated on Oct 10, 2024

CA Unified Communications Monitor and NETSCOUT nGeniusONE compete in the network performance and communication monitoring category. NETSCOUT nGeniusONE is perceived to have the upper hand due to its advanced features and comprehensive network insights.

Features: CA Unified Communications Monitor provides real-time call monitoring, analysis capabilities, and straightforward integration options. NETSCOUT nGeniusONE includes comprehensive traffic analysis, deep packet inspection, and detailed troubleshooting. Additionally, nGeniusONE offers an extensive feature set for performance optimization.

Room for Improvement: CA Unified Communications Monitor could enhance its reporting capabilities, offer deeper network insights, and expand integration with third-party tools. NETSCOUT nGeniusONE might improve deployment simplicity, advance user interface intuitiveness, and reduce resource requirements for setup.

Ease of Deployment and Customer Service: CA Unified Communications Monitor features a simplified deployment process and robust customer support, focusing on accessibility. NETSCOUT nGeniusONE, while complex to deploy, offers extensive documentation and strong educational support to assist with setup challenges.

Pricing and ROI: CA Unified Communications Monitor is economically priced, offering quick returns, which is appealing for budget-conscious businesses. NETSCOUT nGeniusONE, requiring a higher initial investment, justifies its cost with advanced functionalities, promising significant long-term ROI by boosting network efficiency and reducing downtime.

To learn more, read our detailed CA Unified Communications Monitor vs. NETSCOUT nGeniusONE Report (Updated: April 2025).

Buyer's Guide

CA Unified Communications Monitor vs. NETSCOUT nGeniusONE

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

103rd

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (5th), IT Infrastructure Monitoring (72nd)

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

19th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.1%, up from 0.1% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.6%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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Ruslan Melnyk

Business Unit Manager at BAKOTECH

Useful for network performance monitoring

My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Good end-to-end monitoring"

"We use the solution to meet the needs of the customer."

"The biggest benefit is the ability to do low-level packet inspection. When I say packet inspection, I don't mean looking at payload, but just looking at your communication handshakes and the like. It reduces troubleshooting time because you can get a much better view into the communications path between servers, database servers, web servers, and understand what's going on."

"The most valuable feature is visibility."

"With the Vprobes, we quickly identified issues on the application servers, which we normally couldn't, where it usually would be a full circle round between our NOC and server people."

"This solution provides us with increased visibility while conducting IT deployments. E.g., if we have devices which have overloaded or links which have saturated, then this tool tells us exactly what is going on with that link or device. Very few tools do it at this level for things like DDoS."

"Deep packet inspection is probably the strongest feature."

"For me, the most valuable features are the dashboards which we use to highlight the overall impact to the customers, and being able to drill down into the nitty-gritty of the customer experience."

"The VoLTE model, call search and Media Monitor were essential when we launched VoLTE. We're relying heavily on them to troubleshoot our VoLTE calls."

"Among the valuable features, if it's TAP'ed well, are the density of the data that you can get and the relatively high veracity or accuracy rate that we see from it."

More NETSCOUT nGeniusONE pros

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved."

"I'd like to see the nGeniusONE, the nGeniusPULSE, and the OptiView, their three separate products, work a little better together, a little more streamlined."

"In previous versions, we used to have an icon on the dashboard when the situation analysis would present an alert. It would be nice if that would be made available on the dashboard again. Something that could be customizable to only illuminate on certain applications."

"One of the products we use is SolarWinds, and it provides a very cool mapping of an agent from end-to-end. If NETSCOUT could somehow implement that into their design... make it quicker and easier to get those net paths, it would be huge."

"Trying to set up dashboards is hard to figure out at times, if you don't do it every day. It's not really intuitive to set them all up... If there were a wizard to take us through, step-by-step, creating dashboards and the like, that would be really helpful."

"here is a big issue with the special way they use InfiniStream to store data."

"The initial deployment is tedious and requires a lot of build, deployment and configuration time. Experience is key to a successful deployment."

"On a network the size of ours, the loading times seem a little extensive, 20 or 30 seconds to load up some graphs."

"Its initial setup process is complicated."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

Information not available

"Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side... [But] it's been able to keep its value, even in the face of the cheaper competition."

"The license becomes cost prohibitive very quickly."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."

"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."

"The biggest problem we have with this product is the expense."

"The platform is expensive."

"The scalability becomes very expensive quickly."

More NETSCOUT nGeniusONE pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

16%

Computer Software Company

14%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

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What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

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What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.

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Comparisons

No data available

Dynatrace vs NETSCOUT nGeniusONE

Compared 13% of the time

Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE

Compared 10% of the time

ThousandEyes vs NETSCOUT nGeniusONE

Compared 9% of the time

SolarWinds NPM vs NETSCOUT nGeniusONE

Compared 8% of the time

Ixia Network Packet Brokers vs NETSCOUT nGeniusONE

Compared 5% of the time

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NETSCOUT nGeniusONE

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Also Known As

CA UC Monitor

NETSCOUT nGenius, nGeniusONE

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Sample Customers

BBVA Compass

Cerner Corporation

Buyer's Guide

CA Unified Communications Monitor vs. NETSCOUT nGeniusONE

April 2025

Free Report: CA Unified Communications Monitor vs. NETSCOUT nGeniusONE

Find out what your peers are saying about CA Unified Communications Monitor vs. NETSCOUT nGeniusONE and other solutions. Updated: April 2025.

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