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CA App Synthetic Monitor vs Splunk ITSI (IT Service Intelligence) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA App Synthetic Monitor
Ranking in Application Performance Monitoring (APM) and Observability
47th
Average Rating
7.0
Reviews Sentiment
5.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Splunk ITSI (IT Service Int...
Ranking in Application Performance Monitoring (APM) and Observability
10th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
51
Ranking in other categories
IT Alerting and Incident Management (3rd)
 

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of CA App Synthetic Monitor is 0.3%, up from 0.1% compared to the previous year. The mindshare of Splunk ITSI (IT Service Intelligence) is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Splunk ITSI (IT Service Intelligence)0.7%
CA App Synthetic Monitor0.3%
Other99.0%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

reviewer2286675 - PeerSpot reviewer
A reliable solution for SSL offloading and to encrypt outside traffic
If you are responsible for monitoring the logs in F5, it isn't very easy. The format is complicated compared to different vendors. For example, Fortinet and Cisco have feasible formats for sending and fetching logs. Suppose I'm monitoring the logs and everything, and when I am retrieving logs from F5, I want to know whether it is regular traffic or any abnormality is happening. The logs itself is not user-friendly. It may not give you a clear way of what's happening. You have to go through different websites and work on it. You have to waste so much time on it.
Ahmed Naguib - PeerSpot reviewer
Identifying complex diagnostics and alert management improvements needed
The best features of Splunk ITSI (IT Service Intelligence) are the APM, the Application Performance Monitoring, and the diagnostic capabilities. It is state-of-the-art. The intelligent alerting in Splunk ITSI (IT Service Intelligence) is very good. The predictive analysis can give you proactive information about potential bottlenecks that can occur on applications, desk, storage, SQL servers, databases, or other systems. It is very effective. The customizable dashboards in Splunk ITSI (IT Service Intelligence) facilitate our customers because they are highly adaptable. We have multiple types of dashboards, depending on who will be utilizing them, such as engineering, middle management, IT heads, or NOC teams that will be monitoring systems. The metrics I rely on for monitoring in Splunk ITSI (IT Service Intelligence) depend on what kind of asset or CI we are monitoring. For applications, we have the number of concurrent transactions, response time from the database, and write time on the desk. There are multiple parameters and metrics that we utilize in the monitoring part within ITSI.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Manufacturing Company
10%
Computer Software Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise9
Large Enterprise32
 

Questions from the Community

What is your experience regarding pricing and costs for CA App Synthetic Monitor?
The product comes with expensive annual licenses. The product is very good, very reliable but it costs a lot. Barracuda offers the same kind of services at a lower price.
What needs improvement with CA App Synthetic Monitor?
If you are responsible for monitoring the logs in F5, it isn't very easy. The format is complicated compared to different vendors. For example, Fortinet and Cisco have feasible formats for sending ...
What is your primary use case for CA App Synthetic Monitor?
If you are sending mail or browsing anything, you don't want to send your traffic without encryption. We use SSL for traffic encryption and ASM for SSL offloading. It is a proxy server for SSL. The...
What is your experience regarding pricing and costs for Splunk ITSI (IT Service Intelligence)?
Pricing can vary significantly based on the selected modules and deployment choices. Splunk ITSI tends to be more expensive compared to some open-source solutions.
What needs improvement with Splunk ITSI (IT Service Intelligence)?
Splunk ITSI (IT Service Intelligence) can be improved in terms of the service management function, which is the only drawback, and there are some limitations in terms of event correlation, specific...
 

Also Known As

CA ASM
No data available
 

Overview

 

Sample Customers

Lexmark
TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
Find out what your peers are saying about CA App Synthetic Monitor vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.