We performed a comparison between Box and OpenText Extended ECM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Box is security."
"The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution."
"Box is very user-friendly; more so than SharePoint."
"It is a very user-friendly product."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"Governance and ease of use are why I think a lot of people like Box, including ourselves. Basically, we're concerned about what information is being sent to Box, so we use a lot of the Box governance features to make sure that what is being sent to Box is appropriate. If it is not appropriate, it is not allowed to be sent. It is also pretty easy to use. It is the easiest to use for customers and for technologists."
"Simple file sharing and sync for internal and external customers."
"An SAP user can store documents directly into OpenText without a connector."
"We can configure the solution with any industry's products per customer requirements."
"Most of our customers are very fond of the upgraded smart user interface."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"Retention is useful. I have been pleased with the search functionality and the extensibility for tying it into integrations with other systems and building workflows on top of it."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."
"It could be cheaper."
"Maturity of the enterprise security around user management."
"Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the credibility of a US based company (after NSA ‘snooping’)."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"I recommend doing the trial first, because it's not cheap ware. It's not overly expensive, but it's not cheap ware, and enterprise has a minimum number of users."
"The UI should be faster. Sometimes it lags when switching between documents."
"The solution's data security should be improved."
"One thing that Box would benefit from is a records management component."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"The solution's performance, stability, and consistency could be improved."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"The tool's documentation is not proper and has missing information like steps."
"A dashboard with information would be nice to see."
"The solution needs to improve the user interface."
"The solution should work better with partners and be more developer-friendly."
Box is ranked 4th in Enterprise Content Management with 37 reviews while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. Box is rated 8.4, while OpenText Extended ECM is rated 7.8. The top reviewer of Box writes "Used for data storage and data collaboration, but its data security could be improved". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Egnyte, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet and Alfresco. See our Box vs. OpenText Extended ECM report.
See our list of best Enterprise Content Management vendors.
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