We performed a comparison between BotFarm and IBM Robotic Process Automation (RPA) based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The solution is very manageable."
"Productivity increased far more than thirty percent."
"The initial setup is pretty straightforward."
"The most valuable feature of BotFarm is the fact that we can use escalations when we need more computer power to fulfill all embargo that we receive in one day."
"The record option and the OCR technology have been great."
"BotFarm has been working perfectly fine with our business model. Its scalability is the most valuable feature. We can easily scale out bots on a need basis. Portability is another valuable feature. We work with different payment systems like Visa and MasterCard and have bots for them. Because of BotFarm, we are able to reuse these bots."
"The dashboards are quite good, especially on the latest versions."
"It is easy to use and very stable. It is a rugged product, and it doesn't break so easily."
"The solution is scalability."
"If you have a business process, and once you have automated that process, you have a readily available workflow in place."
"IBM Robotic Process Automation is very easy to use."
"IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being."
"The quality is great! It's very strong and has a very strong platform."
"I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents."
"It would be ideal if the solution offered more language options, such as Arabic."
"I have called customer service three times and the experience has not been good. They do not offer 24/7 support, which forces us to wait till the next working day to solve a problem."
"BotFarm newer version has been difficult to install, we have been in contact with the support on this matter."
"The CL command poses an issue during the process of data conversion, accuracy, data loss and the assessment of certain data as false."
"Normally we need to monitor the solution using an AWS console and the control room. We would like to have a standardized dashboard to see all the information in one place."
"The user experience could be made a little better with this solution. I find it difficult to find qualified people to be able to use the solution."
"The solution automation is incapable of interacting with our Pega software application development. It is based on the nested table concept and it is unable to read these tables. Several projects have been put on hold because of that."
"Its UI could be made better. It should also be more flexible. Currently, it is more rigid, and a little more flexibility is required. Their technical support should also be better. We are not very happy with their technical support. Its price is also quite high as of now. They should improve its price. Its setup should also be made easier. It is quite complex to set it up. Even though we were able to set it up a little fast because we had done something similar earlier, but it has a very complex setup. It is extremely resource-hungry. If they can make it a little light on resources, that would also be useful."
"The time it takes for approvals, and risk analysis could be faster."
"Stability could be better."
"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes."
"IBM Robotic Process Automation should be more stable."
"This RPA should be under the umbrella of BPM. This is what the future should be."
"We would like a decreased need for customer support."
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BotFarm is ranked 7th in Robotic Process Automation (RPA) with 20 reviews while IBM Robotic Process Automation (RPA) is ranked 8th in Robotic Process Automation (RPA) with 6 reviews. BotFarm is rated 8.2, while IBM Robotic Process Automation (RPA) is rated 8.6. The top reviewer of BotFarm writes "Reliable and easy to use with good dashboards". On the other hand, the top reviewer of IBM Robotic Process Automation (RPA) writes "Once you have automated a business process it offers a readily available workflow ". BotFarm is most compared with Automation Anywhere (AA), UiPath, ABBYY Vantage and Blue Prism Cloud, whereas IBM Robotic Process Automation (RPA) is most compared with UiPath, Automation Anywhere (AA), Microsoft Power Automate, Blue Prism and IBM Datacap. See our BotFarm vs. IBM Robotic Process Automation (RPA) report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
