We performed a comparison between BotFarm and IBM Robotic Process Automation (RPA) based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the interface, which helps to provide a good user experience."
"BotFarm has been working perfectly fine with our business model. Its scalability is the most valuable feature. We can easily scale out bots on a need basis. Portability is another valuable feature. We work with different payment systems like Visa and MasterCard and have bots for them. Because of BotFarm, we are able to reuse these bots."
"The most valuable features of this solution are the Excel automation and support for SharePoint."
"The most valuable feature is the rapid deployment of multiple bots."
"The initial setup is pretty straightforward."
"The most valuable features are PDF extraction and emailing."
"They recently released the newest version that has a good program flow, quality, and blueprints that are all good improvements to the automation. They also have good integration with SAP."
"The product has increased efficiency and reduced the time spent on tasks."
"The solution's ease of use is its most valuable aspect."
"The solution is very user-friendly."
"It's user-friendly; even non-technical people can program bots using drag-and-drop functionalities."
"It's integrated with all the other products within the Salesforce ecosystem."
"The solution is scalability."
"It's not inclusive, in terms of automation, you can just do it standalone, in its own silo. It's not going to force your existing system or teams, your admin teams, to create new IDs for you or even force them to create new services or APIs for you or expose something from there. They can just keep the way they are doing it right now, but you still automate it."
"I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents."
"The initial setup is very easy."
"Although I like the OCR technology, it could still be further improved."
"The solution doesn't have support like they used to. They need support. We have personnel of our own, but sometimes we need assistance beyond our own team."
"The new version is not very stable. Sometimes I can't use the recording sound."
"Sometimes I feel like it doesn't work properly and we are not able to provide the dexterity needed."
"There should be more support for developing in environments such as Citrix and Linux."
"I would like to be able to access BotForm using a mobile app."
"I have called customer service three times and the experience has not been good. They do not offer 24/7 support, which forces us to wait till the next working day to solve a problem."
"The pricing of this product could be better."
"I would like to have more flexibility in connecting the platform with third-party systems."
"IBM’s support should improve response time."
"We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities."
"The product must be promoted more."
"The time it takes for approvals, and risk analysis could be faster."
"Stability could be better."
"The product's document readers must be improved to capture the data well."
"Needs better integration with artificial intelligence or with machine-learning."
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BotFarm is ranked 16th in Robotic Process Automation (RPA) with 35 reviews while IBM Robotic Process Automation (RPA) is ranked 6th in Robotic Process Automation (RPA) with 23 reviews. BotFarm is rated 8.0, while IBM Robotic Process Automation (RPA) is rated 8.2. The top reviewer of BotFarm writes "Great feature sets, stable, and scalable". On the other hand, the top reviewer of IBM Robotic Process Automation (RPA) writes "User-friendly interface and good stability". BotFarm is most compared with Automation Anywhere (AA), UiPath and Blue Prism Cloud, whereas IBM Robotic Process Automation (RPA) is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Blue Prism and IPsoft 1RPA. See our BotFarm vs. IBM Robotic Process Automation (RPA) report.
See our list of best Robotic Process Automation (RPA) vendors.
We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
