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Bonita vs Hyland OnBase comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bonita
Ranking in Business Process Management (BPM)
29th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
27
Ranking in other categories
Business Process Design (17th), Process Automation (28th)
Hyland OnBase
Ranking in Business Process Management (BPM)
15th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
16
Ranking in other categories
Enterprise Content Management (5th), Low-Code Development Platforms (16th)
 

Mindshare comparison

As of August 2026, in the Business Process Management (BPM) category, the mindshare of Bonita is 1.7%, down from 3.3% compared to the previous year. The mindshare of Hyland OnBase is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Hyland OnBase1.1%
Bonita1.7%
Other97.2%
Business Process Management (BPM)
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Architect at Evoke
A simple and lightweight college course automation system with third-party integrations
The initial setup is straightforward and can be completed with the environment within an hour. First, take the latest from the git repository and check the git code to the monitor studio and a bar file, a deployable Bonita archive file. Then, take that process to the Bonita server, running at runtime on another server. Finally, deploy and enable it by selecting the proper organization.
Abdul_Jabbar - PeerSpot reviewer
Senior Software Engineer at Infosys
Automated workflows have transformed document handling and support daily approvals and billing
The best features Hyland OnBase offers in my experience include being a robust storage solution that integrates well with the Epic solution, allows Unity Forms to be easy to create and use, and has Distribution Services for sending email notifications as reminders.Out of those features, the workflow engine has made the biggest difference for me because it is excellent for automating approval processes, and we use Hyland OnBase for legal requests, hardware requests, travel requests, corporate credit card requests, and file transfer requests. WorkView is an incredible module for gathering and displaying summary information, and we utilize it highly in our subsidiary to manage our legal contracts, their financial billing process, and their travel. We also use the Document Import Process coupled with Unity API for writing custom code to automate processes to send and receive data from other systems that are not yet API enabled. The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours. I measured the man-hours saved through the tracking of workflows and automation processes. Additionally, Hyland OnBase has allowed us to move away from moving paper around various departments, providing workflow management to keep approval inside the system and out of the email boxes, eliminating the need for paper storage, and saving storage costs with other vendors.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product is very easy-to-use and user-friendly."
"In general, Bonita is a very good solution."
"Customer Service: Very good, also the commercial team !Technical Support: Perfect ! and the community is a great help also"
"Bonita is user-friendly, and the features are useful."
"Of the three BPM vendors I evaluated, Bonita was the best in creating forms, ease of customization of forms, and versatility of supported platforms, and it is the only BPM platform that I've seen so far that allows for versioning of artifacts."
"We use the tool to validate and give access to the users. It is for access management."
"Compared to other products on the market, Bonita presents a pretty acceptable level of robustness."
"The user interface is better than all of the open-source BPMs that I have tried."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."
"The solution is very developed and we are not taking full advantage of its functionalities."
"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."
"OnBase provides high-value solutions for organizations with much less cost in comparison to other ECM solutions."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"The solution's most valuable features are integration and flexibility."
"The product's initial setup phase is not difficult."
 

Cons

"Scalability of the Bonita BPM Community version is low."
"The community edition has limited module functionality."
"It is missing some important features that other products have."
"The solution is stable. However, we have experienced a few bugs."
"There is a need for more components in the library and additional customization options for these components."
"We are struggling a bit with integrations."
"So Bonita is easy to use but it seems to be missing some powerful features that competing products have."
"I have run into a lot of problems because there is not enough documentation."
"Hyland OnBase can be improved because Report Services is an additional license and should be included with the base product."
"Hyland OnBase could be improved in terms of service support response time."
"As the system grows in terms of number of modules, features, and functionality, options can be confusing and they can conflict with other options that you enable."
"As an ECM solution, there are a lot of improvements needed. For example, the web client should address the next generation of web technologies such as HTML5 and stylish layout."
"The application could potentially be more open-source, allowing integration with more solutions."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"Software malfunctioning usually occurs when we receive documents from external sources."
 

Pricing and Cost Advice

"The Community Edition comes free of charge."
"The product is not cheaper, not costlier; it is reasonable. Bonita’s license is very flexible, with options to meet the needs of different customers and clients. Previously, it was less flexible, but now, many different licensing options are available."
"I am using the free version of Bonita."
"The price of the solution is reasonable."
"Price to service ratio with Bonita BPM is good."
"The product's pricing is acceptable. Pricing is yearly."
"The price is fair for what we are using the solution for."
"The Enterprise edition is very expensive."
"The tool's price is high."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"The solution costs around $6,000 per month."
"OnBase is reasonably priced."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
10%
Government
7%
Comms Service Provider
7%
Government
10%
Financial Services Firm
10%
Healthcare Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise11
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise14
 

Questions from the Community

How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...
What is your experience regarding pricing and costs for Hyland OnBase?
My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.
What needs improvement with Hyland OnBase?
More training videos, if they are more findable, would improve documentation and training documentations from Hyland's side, because there is a lack of documentation and training materials from Hyl...
What is your primary use case for Hyland OnBase?
As a business analyst, while working on a recent project, I used Hyland OnBase as an enterprise-like document management tool. It was used for storing, organizing, and retrieving invoices regarding...
 

Comparisons

 

Also Known As

Bonita BPM
OnBase
 

Overview

 

Sample Customers

With more than 1000 customers in 75 countries, and its ecosystem of more than 120,000 members, Bonitasoft is the largest provider of open-source Business Process Management, Low-code and Digital Transformation software worldwide.
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Find out what your peers are saying about Bonita vs. Hyland OnBase and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.