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Bonita vs Hyland OnBase comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bonita
Ranking in Business Process Management (BPM)
26th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
27
Ranking in other categories
Business Process Design (16th), Process Automation (29th)
Hyland OnBase
Ranking in Business Process Management (BPM)
13th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
16
Ranking in other categories
Enterprise Content Management (6th), Low-Code Development Platforms (16th)
 

Mindshare comparison

As of October 2026, in the Business Process Management (BPM) category, the mindshare of Bonita is 1.7%, down from 3.0% compared to the previous year. The mindshare of Hyland OnBase is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Hyland OnBase1.0%
Bonita1.7%
Other97.3%
Business Process Management (BPM)
 

Featured Reviews

Mohamed Guermazi - PeerSpot reviewer
Technical Director / Project Manager at I-way
The user interface is easy to use, and the product performs well, but the dashboard and the monitoring features are limited
We use the product to design workflows. We model and install them on the server. We use the Community edition The modeling features are easy. The performance of the tool is good. The user interface is easy to use. I have used the product for complex processes and sub-processes successfully. The…
Abdul_Jabbar - PeerSpot reviewer
Senior Software Engineer at Infosys
Automated workflows have transformed document handling and support daily approvals and billing
The best features Hyland OnBase offers in my experience include being a robust storage solution that integrates well with the Epic solution, allows Unity Forms to be easy to create and use, and has Distribution Services for sending email notifications as reminders.Out of those features, the workflow engine has made the biggest difference for me because it is excellent for automating approval processes, and we use Hyland OnBase for legal requests, hardware requests, travel requests, corporate credit card requests, and file transfer requests. WorkView is an incredible module for gathering and displaying summary information, and we utilize it highly in our subsidiary to manage our legal contracts, their financial billing process, and their travel. We also use the Document Import Process coupled with Unity API for writing custom code to automate processes to send and receive data from other systems that are not yet API enabled. The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours. I measured the man-hours saved through the tracking of workflows and automation processes. Additionally, Hyland OnBase has allowed us to move away from moving paper around various departments, providing workflow management to keep approval inside the system and out of the email boxes, eliminating the need for paper storage, and saving storage costs with other vendors.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I really enjoy using the workflow management tool."
"Bonita is user-friendly."
"Bonita BPM is simple and fast; it is very easy to install and use."
"I think Bizagi is a powerful software or tool for organization, but Bonita is user-friendly and easy-to-use — easier to use for development."
"When there is heavy customization in the process Bonita is the best compare to other products in the market."
"It is a great product that is powerful in developing applications."
"I find process management and user interface designing the most valuable features."
"This product is very easy-to-use and user-friendly."
"The product's initial setup phase is not difficult."
"OnBase provides high-value solutions for organizations with much less cost in comparison to other ECM solutions."
"Hyland OnBase is a powerful enterprise management platform that is scalable, flexible, and secure in storing, retrieving, and making workflow automations."
"I like the flexibility and its modular nature that allows us to create solutions that meet our business needs."
"Its most valuable aspect is its flexibility"
"The most valuable features are that it's very secure and provides audit trails for our documents."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."
 

Cons

"It is missing some important features that other products have."
"I have run into a lot of problems because there is not enough documentation."
"There could be an improvement in IoT connectivity."
"There is a need for more components in the library and additional customization options for these components."
"Scalability of the Bonita BPM Community version is low."
"I should be able to park the tasks that are within a process in a kind of container, and dynamically, a super admin should be able to connect these processes. This kind of feature might be helpful."
"The community edition has limited module functionality."
"Automation in vacation of a human resources replacement would be a good improvement in the product."
"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The pricing structure could be more thought-out; if it were cheaper than it is now, I think it would be more useful and more companies could use it over other competitors."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"The migration is a bit difficult in the tool."
"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."
 

Pricing and Cost Advice

"The price is fair for what we are using the solution for."
"The Enterprise edition is very expensive."
"I am using the free version of Bonita."
"Price to service ratio with Bonita BPM is good."
"The Community Edition comes free of charge."
"I believe this is a very good financial choice."
"The product's pricing is acceptable. Pricing is yearly."
"Licensing cost for the Enterprise edition comes out to be around 40,000 a year. There is also a Community edition, which is free. Some customers can go for the Community edition, but some of them require the Enterprise edition. Big companies go for the Enterprise edition, which comes with a lot of additional features such as a mobile app."
"The solution costs around $6,000 per month."
"The tool's price is high."
"OnBase is reasonably priced."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
10%
Government
8%
Construction Company
7%
Government
9%
Financial Services Firm
9%
Healthcare Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise11
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise14
 

Questions from the Community

How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...
What is your experience regarding pricing and costs for Hyland OnBase?
My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.
What needs improvement with Hyland OnBase?
More training videos, if they are more findable, would improve documentation and training documentations from Hyland's side, because there is a lack of documentation and training materials from Hyl...
What is your primary use case for Hyland OnBase?
As a business analyst, while working on a recent project, I used Hyland OnBase as an enterprise-like document management tool. It was used for storing, organizing, and retrieving invoices regarding...
 

Comparisons

 

Also Known As

Bonita BPM
OnBase
 

Overview

 

Sample Customers

With more than 1000 customers in 75 countries, and its ecosystem of more than 120,000 members, Bonitasoft is the largest provider of open-source Business Process Management, Low-code and Digital Transformation software worldwide.
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Find out what your peers are saying about Bonita vs. Hyland OnBase and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.