Bonita vs Hyland OnBase comparison

Bonitasoft and Hyland are both solutions in the Business Process Management (BPM) category. Bonitasoft is ranked #31, while Hyland is ranked #14 with an average rating of 7.6. Bonitasoft holds a 2.0% mindshare in BPM, compared to Hyland’s 1.3% mindshare. Additionally, 96% of Bonitasoft users are willing to recommend the solution, compared to 100% of Hyland users who would recommend it.

Bonita

Read 27 Bonita reviews

3,657 Views
2,816 Comparison Views

96% willing to recommend

Hyland OnBase

Read 17 Hyland OnBase reviews

5,162 Views
1,187 Comparison Views

100% willing to recommend

Bonita

Hyland OnBase

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Bonita and Hyland OnBase compete in the enterprise software category. While Bonita has an edge in pricing and customer service satisfaction, Hyland OnBase's comprehensive feature set makes it a superior choice overall.

Features: Bonita offers flexible integration capabilities, robust workflow automation, and an easy-to-use form builder. Hyland OnBase provides advanced document imaging, comprehensive data capture, and extensive content management features, ideal for powerful document management.

Room for Improvement: Bonita could improve its scalability, enhance the UI for a more modern look, and expand its documentation for developers. Hyland OnBase may benefit from simplifying its user interface, speeding up the deployment process, and reducing the complexity of initial setup.

Ease of Deployment and Customer Service: Bonita supports rapid deployment with robust customization capabilities, catering to client-specific needs. In contrast, Hyland OnBase requires more deployment time but offers structured customer support for complex system integrations, making it suitable for advanced needs.

Pricing and ROI: Bonita provides a cost-effective solution with lower initial expenses, promoting quicker ROI. Hyland OnBase, while more expensive upfront, justifies its cost through its extensive capabilities and long-term benefits, appealing to organizations seeking comprehensive features for greater value over time.

To learn more, read our detailed Bonita vs. Hyland OnBase Report (Updated: March 2026).

Buyer's Guide

Bonita vs. Hyland OnBase

March 2026

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Helped 885,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bonita

Ranking in Business Process Management (BPM)

31st

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (16th), Process Automation (31st)

Hyland OnBase

Ranking in Business Process Management (BPM)

14th

Average Rating

8.2

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Enterprise Content Management (6th), Low-Code Development Platforms (15th)

Mindshare comparison

As of March 2026, in the Business Process Management (BPM) category, the mindshare of Bonita is 2.0%, down from 3.7% compared to the previous year. The mindshare of Hyland OnBase is 1.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
Hyland OnBase	1.3%
Bonita	2.0%
Other	96.7%

Business Process Management (BPM)

Featured Reviews

Paparao Nadipineni

Architect at Evoke

A simple and lightweight college course automation system with third-party integrations

The initial setup is straightforward and can be completed with the environment within an hour. First, take the latest from the git repository and check the git code to the monitor studio and a bar file, a deployable Bonita archive file. Then, take that process to the Bonita server, running at runtime on another server. Finally, deploy and enable it by selecting the proper organization.

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Arjurn Dakash

Project Manager at Deloitte

Workflow automation has transformed case management and reduced errors across our processes

Hyland OnBase is a great tool for document storage and retrieval, automating business processes using workflow, and building applications in WorkView. It saves a lot of time, reduces human errors, and is very cost-effective. Hyland OnBase has drastically improved our business processes and made everyone's jobs easier. Hyland OnBase is a fantastic system that does a lot for my organization. We use it for indexing and storing documents as the main reason we use Hyland OnBase, but it also has many features that we use every day. Workflows are the most common way that our employees interact with Hyland OnBase. We also ingest thousands of documents every day, and with our continued rate of growth, we do not see Hyland OnBase having any trouble handling the added traffic. It is very scalable. The best features Hyland OnBase offers include workflows, document retention and security, document ingesting and indexing, and document retrieval and storage. The user-friendly interface makes it very easy to use and provides a smooth learning curve for new users. Workflow is used to quickly and easily configure and improve business processes. We also have automation through workflow, which saves time and cost. Reporting dashboards allow us to create useful reports to keep personnel informed, making data-driven decisions easier. While we have grown a lot over the past five years, Hyland OnBase has allowed us to maintain our existing workflows rather than hiring additional employees, requiring fewer employees thanks to Hyland OnBase. Since Hyland OnBase is our central repository for all documents, our documents are more secure, allow greater work flexibility, especially for remote work, are more easily accessible, and are smarter. It has changed the way we as a company work. Through workflow automation, we have been able to save a lot of time, with forty to fifty-five percent of time being saved currently.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Process automation with Bonita BPM is really easy."

"In general, Bonita is a very good solution."

"The most valuable features of Bonita are the connectors, detailed documentation, and web applications."

"Bonita is user-friendly, and the features are useful."

"We use the on-premises deployment model and the Bonita Community Edition of the solution."

"The user interface is easy to use."

"The Connector implementation is a great addition to an out-of-box solution providing robust features for the developer to build hassle-free integrations."

"It is a great product that is powerful in developing applications."

More Bonita pros

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"I like the cloud and its integrability."

"OnBase provides high-value solutions for organizations with much less cost in comparison to other ECM solutions."

"We found the setup process to be okay since they do offer a troubleshooting guide."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"Its most valuable aspect is its flexibility"

"A single platform with multiple capabilities to orchestrate processes, complex business rules and all types of business content."

"The solution's most valuable features are integration and flexibility."

More Hyland OnBase pros

Cons

"The community edition has limited module functionality. If they could release some of the functionality that's available in the enterprise edition that would be helpful to those learning to use the solution."

"Bonita must add a rule engine. We are a 360-degree partner of Bonita. We can integrate with any kind of rule engine. We have a dashboard related to engine performance, but getting a configurable dashboard for the Buildium or transactional data will add value."

"I have run into a lot of problems because there is not enough documentation."

"Scalability of the Bonita BPM Community version is low."

"There is a considerable learning curve."

"Installation could be made easier."

"BPMN 2.0 notations are not all supported, would love to see them all coming in (e.g. complex gateway)."

"Bonita can improve by offering more flexibility. The developer does not receive the code of the application to modify it. Most of the other solutions I have used allow the developers to change or improve the code that is generated."

More Bonita cons

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"For my case, there should be a cleaner, easy-to-use change management and migration tool, which would be great."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"Hyland OnBase can be improved by reducing the many different applications that need to be used when being an administrator for this product."

"As the system grows in terms of number of modules, features, and functionality, options can be confusing and they can conflict with other options that you enable."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

More Hyland OnBase cons

Pricing and Cost Advice

"Licensing cost for the Enterprise edition comes out to be around 40,000 a year. There is also a Community edition, which is free. Some customers can go for the Community edition, but some of them require the Enterprise edition. Big companies go for the Enterprise edition, which comes with a lot of additional features such as a mobile app."

"Price to service ratio with Bonita BPM is good."

"The Enterprise edition is very expensive."

"I am using the free version of Bonita."

"I believe this is a very good financial choice."

"The price is fair for what we are using the solution for."

"The product's pricing is acceptable. Pricing is yearly."

"The product is not cheaper, not costlier; it is reasonable. Bonita’s license is very flexible, with options to meet the needs of different customers and clients. Previously, it was less flexible, but now, many different licensing options are available."

More Bonita pricing and cost advice

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"The tool's price is high."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"OnBase is reasonably priced."

"The solution costs around $6,000 per month."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

11%

Government

Insurance Company

Government

11%

Financial Services Firm

10%

Computer Software Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	4
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	13

Questions from the Community

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

See all answers

What is your experience regarding pricing and costs for Hyland OnBase?

My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.

See all answers

What needs improvement with Hyland OnBase?

Hyland OnBase could be improved in terms of service support response time. More timely updates to solution software support documentation also should be improved.

See all answers

What is your primary use case for Hyland OnBase?

Hyland OnBase is used across the entirety of the organization in a variety of different ways, and its primary use is as a document storage solution that is used in conjunction with other systems su...

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Product Reports

Buyer's Guide

Bonita

March 2026

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Buyer's Guide

Hyland OnBase

March 2026

Download Hyland OnBase product report

Also Known As

Bonita BPM

OnBase

Overview

Bonitasoft helps innovative companies worldwide deliver better digital user experiences for customers and employees. The extensible and open Bonita application platform unleashes the full potential of multidisciplinary development teams to create Living Apps: applications that allow continuous and incremental improvement, connecting tailored user interfaces with reliable back-office operations.

Bonitasoft

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Sample Customers

With more than 1000 customers in 75 countries, and its ecosystem of more than 120,000 members, Bonitasoft is the largest provider of open-source Business Process Management, Low-code and Digital Transformation software worldwide.

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Buyer's Guide

Bonita vs. Hyland OnBase

March 2026

Free Report: Bonita vs. Hyland OnBase

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