Bonita vs Hyland OnBase comparison

Bonitasoft and Hyland are both solutions in the Business Process Management (BPM) category. Bonitasoft is ranked #19 with an average rating of 8.3, while Hyland is ranked #17 with an average rating of 7.7. Bonitasoft holds a 3.5% mindshare in BPM, compared to Hyland’s 0.4% mindshare. Additionally, 96% of Bonitasoft users are willing to recommend the solution, compared to 100% of Hyland users who would recommend it.

Bonita

Read 27 Bonita reviews

3,094 Views
2,599 Comparison Views

96% willing to recommend

Hyland OnBase

Read 13 Hyland OnBase reviews

3,080 Views
339 Comparison Views

100% willing to recommend

Bonita

Hyland OnBase

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Executive SummaryUpdated on Dec 18, 2024

Bonita and Hyland OnBase compete in the enterprise software category. While Bonita has an edge in pricing and customer service satisfaction, Hyland OnBase's comprehensive feature set makes it a superior choice overall.

Features: Bonita offers flexible integration capabilities, robust workflow automation, and an easy-to-use form builder. Hyland OnBase provides advanced document imaging, comprehensive data capture, and extensive content management features, ideal for powerful document management.

Room for Improvement: Bonita could improve its scalability, enhance the UI for a more modern look, and expand its documentation for developers. Hyland OnBase may benefit from simplifying its user interface, speeding up the deployment process, and reducing the complexity of initial setup.

Ease of Deployment and Customer Service: Bonita supports rapid deployment with robust customization capabilities, catering to client-specific needs. In contrast, Hyland OnBase requires more deployment time but offers structured customer support for complex system integrations, making it suitable for advanced needs.

Pricing and ROI: Bonita provides a cost-effective solution with lower initial expenses, promoting quicker ROI. Hyland OnBase, while more expensive upfront, justifies its cost through its extensive capabilities and long-term benefits, appealing to organizations seeking comprehensive features for greater value over time.

To learn more, read our detailed Bonita vs. Hyland OnBase Report (Updated: July 2025).

Buyer's Guide

Bonita vs. Hyland OnBase

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bonita

Ranking in Business Process Management (BPM)

19th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (11th), Process Automation (15th)

Hyland OnBase

Ranking in Business Process Management (BPM)

17th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (5th), Low-Code Development Platforms (13th)

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Bonita is 3.5%, up from 3.0% compared to the previous year. The mindshare of Hyland OnBase is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Paparao Nadipineni

Architect at Evoke

A simple and lightweight college course automation system with third-party integrations

The initial setup is straightforward and can be completed with the environment within an hour. First, take the latest from the git repository and check the git code to the monitor studio and a bar file, a deployable Bonita archive file. Then, take that process to the Bonita server, running at runtime on another server. Finally, deploy and enable it by selecting the proper organization.

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Srinivas Rao Kagitha

Senior Onbase Developer & Administrator at HTC Global Services (INDIA) Private

Offers good dashboards and reports but fails to offer better migration features

The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The user interface is easy to use."

"We use the tool to validate and give access to the users. It is for access management."

"Bonita is simple and lightweight and is flexible to integrate with third-party systems. The UI is now flexible, whereas it was previously rigid. Any technology can be used as a frontend, including ReactJS, Angular, and others."

"It is a great product that is powerful in developing applications."

"Process automation with Bonita BPM is really easy."

"The solution is stable. Even the older versions are stable."

"Bonita is user-friendly."

"Compared to other products on the market, Bonita presents a pretty acceptable level of robustness."

More Bonita pros

"Its most valuable aspect is its flexibility"

"We found the setup process to be okay since they do offer a troubleshooting guide."

"The solution is very developed and we are not taking full advantage of its functionalities."

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"The product's initial setup phase is not difficult."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"I like the cloud and its integrability."

More Hyland OnBase pros

Cons

"The interface is advanced and quite good, but it could improve."

"I would like to improve the product's load balancing."

"Automation in vacation of a human resources replacement would be a good improvement in the product."

"The main issue with Bonita is that the workspace crashes sometimes."

"It would be nice to have a wizard to help walk through the development process and create a backbone."

"The community edition has limited module functionality. If they could release some of the functionality that's available in the enterprise edition that would be helpful to those learning to use the solution."

"There could be an improvement in IoT connectivity."

"It is missing some important features that other products have."

More Bonita cons

"Software malfunctioning usually occurs when we receive documents from external sources."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"The application could potentially be more open-source, allowing integration with more solutions."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The migration is a bit difficult in the tool."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"The solution’s initial setup is a little difficult."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

More Hyland OnBase cons

Pricing and Cost Advice

"The price is fair for what we are using the solution for."

"I believe this is a very good financial choice."

"The product is not cheaper, not costlier; it is reasonable. Bonita’s license is very flexible, with options to meet the needs of different customers and clients. Previously, it was less flexible, but now, many different licensing options are available."

"have installed the image of Bonita BPM on Amazon AWS and there is just one option to use and pay for."

"The Enterprise edition is very expensive."

"Licensing cost for the Enterprise edition comes out to be around 40,000 a year. There is also a Community edition, which is free. Some customers can go for the Community edition, but some of them require the Enterprise edition. Big companies go for the Enterprise edition, which comes with a lot of additional features such as a mobile app."

"Price to service ratio with Bonita BPM is good."

"You pay an annual fee and can have an unlimited number of processes and users."

More Bonita pricing and cost advice

"The solution costs around $6,000 per month."

"The tool's price is high."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"OnBase is reasonably priced."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

12%

Educational Organization

Manufacturing Company

Government

15%

Financial Services Firm

13%

Computer Software Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

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What do you like most about Bonita?

The user interface is easy to use.

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What is your experience regarding pricing and costs for Bonita?

The Enterprise edition is very expensive.

See all answers

What do you like most about Hyland OnBase?

The solution is very developed and we are not taking full advantage of its functionalities.

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What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

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What needs improvement with Hyland OnBase?

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...

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Product Reports

Buyer's Guide

Bonita

July 2025

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Buyer's Guide

Hyland OnBase

July 2025

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Also Known As

Bonita BPM

OnBase

Overview

Bonitasoft helps innovative companies worldwide deliver better digital user experiences for customers and employees. The extensible and open Bonita application platform unleashes the full potential of multidisciplinary development teams to create Living Apps: applications that allow continuous and incremental improvement, connecting tailored user interfaces with reliable back-office operations.

Bonitasoft

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Sample Customers

With more than 1000 customers in 75 countries, and its ecosystem of more than 120,000 members, Bonitasoft is the largest provider of open-source Business Process Management, Low-code and Digital Transformation software worldwide.

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Buyer's Guide

Bonita vs. Hyland OnBase

July 2025

Free Report: Bonita vs. Hyland OnBase

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