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BMC TrueSight vs Evanios comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
BMC TrueSight reduces IT costs by automating monitoring, lowering ticket volume, streamlining tools, and reallocating personnel to strategic tasks.
Sentiment score
9.1
Evanios improved event visibility, reduced IT hours, increased system reliability, and provided over 100% ROI with up to 90% noise reduction.
 

Customer Service

Sentiment score
6.7
BMC TrueSight's customer service is praised for helpfulness but criticized for inconsistent response times and expertise.
Sentiment score
8.9
Evanios offers exceptional customer service and technical support, known for rapid, knowledgeable assistance and a proactive, friendly approach.
 

Scalability Issues

Sentiment score
7.1
BMC TrueSight is scalable for varied environments, though complexities and budget constraints may affect performance in larger deployments.
Sentiment score
8.6
Evanios is highly scalable, effectively handling diverse applications through flexible rules and configurations despite occasional bottlenecks.
 

Stability Issues

Sentiment score
7.5
BMC TrueSight is stable when properly configured, with occasional issues resolved by vendor support, praised for reliability.
Sentiment score
8.7
Users praise Evanios for its stability and reliability, marking significant improvement over previous platforms with no reported issues.
 

Room For Improvement

BMC TrueSight struggles with deployment complexity, limited dashboards, costly training, and requires improved AI, cloud monitoring, and documentation.
Evanios needs better alert management, integration, and cost efficiency, leading users to consider alternatives like PagerDuty for added features.
 

Setup Cost

BMC TrueSight pricing varies from $80 to $200 per license, depending on volume, complexity, and additional features.
 

Valuable Features

BMC TrueSight offers intuitive integration, robust event management, end-to-end visibility, and flexibility across assets with advanced automation.
Evanios offers powerful, flexible event processing with seamless ServiceNow integration, user-friendly rule types, and adaptable JavaScript manipulation.
 

Categories and Ranking

BMC TrueSight
Ranking in Event Monitoring
7th
Ranking in IT Infrastructure Monitoring
40th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Cloud Monitoring Software (28th), AIOps (5th)
Evanios
Ranking in Event Monitoring
17th
Ranking in IT Infrastructure Monitoring
65th
Average Rating
9.6
Reviews Sentiment
7.5
Number of Reviews
6
Ranking in other categories
IT Operations Analytics (20th)
 

Mindshare comparison

As of September 2025, in the Event Monitoring category, the mindshare of BMC TrueSight is 8.0%, down from 14.5% compared to the previous year. The mindshare of Evanios is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring Market Share Distribution
ProductMarket Share (%)
BMC TrueSight Operations Management8.0%
Evanios1.0%
Other91.0%
Event Monitoring
 

Featured Reviews

Ayobanji Iluyomade - PeerSpot reviewer
The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features
We are moving from basic monitoring to AIOps, where we can do things like self-healing. We also want to create dashboards for IT and business users to show the status of their services. We have done a couple of demos. I recommend the solution to others. Overall, I rate the product a seven out of ten.
DM
Customizable solution that provides the ability to ingest alerts from different systems
The price could be cheaper. That was one reason why we switched to PagerDuty. We wanted to switch to something that provided the same features but at a lower cost. We also switched because PagerDuty provided other features like integration with ServiceNow and the scheduling of engineers. Evanios was only for event integration. Evanios created too much noise. For every alert, it would create an incident. We received too many alerts and incidents from monitoring. It wasn't able to intelligently ingest alerts. It created 4,000 incident tickets in a month, which didn't reflect what was happening. If we received an alert, the synthetic monitoring and volume drop would give us the same alert. Evanios should include alert ingestion and de-duplication of alerts and noise reduction. We couldn't have people resolving each and every incident. PagerDuty gives us reports on how many alerts are being ingested, how many are noise, how many have bigger incidents, and which of the alerts are creating noise. It would be helpful if Evanios had metrics on the amount of alerts and types of the alerts to show which ones were serious incidents and which ones were just noise.
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
12%
Retailer
6%
Manufacturing Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
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Comparisons

 

Also Known As

ProactiveNet, TrueSight Operations Management
No data available
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Greenville Health System, Land O’Lakes, AstraZeneca
Find out what your peers are saying about BMC TrueSight vs. Evanios and other solutions. Updated: September 2025.
867,676 professionals have used our research since 2012.