BMC TrueSight and Evanios compete in the IT operations management space. While Evanios has strong integration capabilities, BMC TrueSight's comprehensive monitoring solutions give it a competitive edge in broader IT operations management.
Features: BMC TrueSight offers extensive monitoring and analytics capabilities, particularly useful in complex IT environments. Key features include proactive monitoring, a consolidated dashboard for a holistic IT view, and event management capabilities that help streamline operations. Evanios stands out for its event correlation and automation features, which are bolstered by its powerful rules engine and integration capabilities with various alert-generating systems. Its flexible agent architecture and robust integration with alert systems like Splunk and Grafana are other notable features.
Room for Improvement: BMC TrueSight could improve with more simplified deployment processes, enhanced user experience, and better customization overviews that allow users to configure features with more ease and efficiency. For Evanios, enhancements could include expanding integration capabilities to even more systems, refining the user interface for more intuitive navigation, and advancing predictive capabilities to better anticipate IT issues before they arise.
Ease of Deployment and Customer Service: BMC TrueSight typically requires a more complex deployment due to its extensive feature set but supports users with robust customer service and plenty of resources. Evanios provides a more straightforward deployment process, emphasized by its streamlined event management. It also offers responsive customer support, which is valued for its swiftness in resolving issues, making it a preferred choice for businesses looking for rapid implementation.
Pricing and ROI: BMC TrueSight generally involves a higher initial setup cost, justified by its extensive features that deliver significant ROI in complicated IT settings. In comparison, Evanios comes with potentially lower starting costs, offering substantial ROI through its effective automation and integration tools, appealing to cost-conscious businesses aiming for optimization efficiency.
I would rate their technical support a nine out of ten.
There are some complexities with deployment that could be improved in BMC TrueSight.
BMC TrueSight licensing costs are on the more expensive side.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
| Product | Market Share (%) |
|---|---|
| BMC TrueSight | 7.2% |
| Evanios | 2.2% |
| Other | 90.6% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
A key component of the Event Management process is consolidation of events from across the enterprise. By consolidating disparate events into a single solution, they can be de-duplicated and correlated. For example, network failure events can be correlated with system failures, and then prioritized based on service impact.
Reduce the noise
Evanios Integrations allows filtering and processing close to the event source, keeping the weight off of the ServiceNow system for increased performance. Filters are easily configured. EVA, the Evanios consolidation point also has built in event flood control features, to protect against unexpected event storms which can quickly overload traditional integrations.
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