We performed a comparison between BMC TrueSight Operations Management and Splunk Infrastructure Monitoring based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"It is very helpful to be able to apply rule-based routing to alerts."
"It is a scalable solution."
"The tool is efficient in collecting, monitoring and evaluating logs."
"The feature I find most valuable, is the data integration."
"The ability to create custom dashboards is one of the best features and that's typically why most people deploy Splunk. Users can create dashboards for just about anything."
"The features I have found most valuable are log searching and log analytics, both of which are quick features."
"The data collection from our VMs, containers, databases, and backend components is valuable."
"It is a great resource for us because we have so many different data sources and to be able to aggregate that and put it through a concise dashboard or an alert really helps."
"The most valuable feature is log reporting."
"The most valuable thing that we have seen within our group is the ability to ingest all this raw data and have it organized in a certain way so that different groups can get effective alerting from this massive amount of raw data that is out there."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"The solution's support service could be better."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"More modules for less popular applications and better documentation."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"BMC TrueSight Operations Management could improve the reporting."
"Splunk would be better if some tools were integrated to be able to take action on security or network concerns."
"The solution should have more sensors regarding fiber intelligence for security measures."
"The implementation can be more user-friendly."
"The deployment can be quite complex."
"The cost needs to be re-examined. It's extremely expensive to run. It's also expensive to expand. That's the number one complaint all of my customers have when it comes to Splunk. It's way too expensive compared to other solutions."
"The clustering part of indexes can be more refined."
"This solution is difficult to configure and the instructions are complex."
"The solution's stability is an area that has room for improvement. It needs to provide constant stability to its users."
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BMC TrueSight Operations Management is ranked 20th in IT Infrastructure Monitoring with 48 reviews while Splunk Infrastructure Monitoring is ranked 14th in IT Infrastructure Monitoring with 23 reviews. BMC TrueSight Operations Management is rated 8.2, while Splunk Infrastructure Monitoring is rated 8.2. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Splunk Infrastructure Monitoring writes "Helps to ingest a massive amount of raw data and use it effectively". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Splunk Infrastructure Monitoring is most compared with ServiceNow IT Operations Management, Nagios XI, Cisco Intersight, ITRS Geneos and ControlUp. See our BMC TrueSight Operations Management vs. Splunk Infrastructure Monitoring report.
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