BMC TrueSight Operations Management vs Splunk Insights for Infrastructure comparison

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Executive Summary

We performed a comparison between BMC TrueSight Operations Management and Splunk Insights for Infrastructure based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Zabbix, Auvik and others in IT Infrastructure Monitoring.
To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: November 2022).
657,397 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"BMC TrueSight Operations Management is easily scalable.""The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good.""I like the event management part.""Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers.""Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale.""I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements.""It is a stable solution.""The most valuable feature of BMC TrueSight Operations Management is the dashboard presentation server."

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"It can monitor, get the data, and then report on the data."

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Cons
"It would be better if the initial setup and deployment were more straightforward.""There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer.""The UI for the end users could be improved and more flexible than it is now.""The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions.""The dashboard and performance graphs should include a way to automatically schedule and export reports.""I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions.""BMC TrueSight Operations Management could improve the reporting.""The pricing could be better."

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"The deployment can be quite complex."

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Pricing and Cost Advice
  • "The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
  • "BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
  • "Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
  • "They have changed the licensing fees."
  • "The solution is based on endpoints and knowledge models which can be costly."
  • More BMC TrueSight Operations Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution is based on endpoints and knowledge models which can get costly. Pricing is a little bit high so I rate it a six out of ten.
    Top Answer:BMC TrueSight Operations Management could improve the reporting.
    Top Answer:The most valuable features of BMC TrueSight Operations Management are the blackouts and event management.
    Top Answer:It can monitor, get the data, and then report on the data.
    Top Answer:It's affordable when you compare it to HPSA - the HP Server Administration. You get the things according to your data - the data that you need to report on. The capacity of the data that you need to… more »
    Top Answer:Overall, I cannot think of any features that are missing. The deployment can be quite complex.
    Ranking
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    10,793
    Comparisons
    6,781
    Reviews
    10
    Average Words per Review
    364
    Rating
    8.4
    Views
    2,052
    Comparisons
    1,837
    Reviews
    1
    Average Words per Review
    740
    Rating
    N/A
    Comparisons
    Also Known As
    ProactiveNet, TrueSight Operations Management
    Splunk Insights
    Learn More
    Overview

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    Splunk Insights for Infrastructure is a new monitoring product from Splunk that unifies metrics and logs to do performance management and troubleshooting. It takes minutes to set up and for small environments, it's free (up to 200 GB of storage, which is about 50 servers).

    Offer
    Learn more about BMC TrueSight Operations Management
    Learn more about Splunk Insights for Infrastructure
    Sample Customers
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    Entrust Datacard
    Top Industries
    REVIEWERS
    Comms Service Provider27%
    Healthcare Company18%
    Manufacturing Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Financial Services Firm13%
    Government10%
    Comms Service Provider9%
    REVIEWERS
    Comms Service Provider43%
    Financial Services Firm14%
    Construction Company14%
    Computer Software Company14%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm14%
    Government10%
    Comms Service Provider8%
    Company Size
    REVIEWERS
    Small Business43%
    Midsize Enterprise15%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise8%
    Large Enterprise75%
    REVIEWERS
    Small Business38%
    Midsize Enterprise31%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise8%
    Large Enterprise71%
    Buyer's Guide
    IT Infrastructure Monitoring
    November 2022
    Find out what your peers are saying about Datadog, Zabbix, Auvik and others in IT Infrastructure Monitoring. Updated: November 2022.
    657,397 professionals have used our research since 2012.

    BMC TrueSight Operations Management is ranked 12th in IT Infrastructure Monitoring with 11 reviews while Splunk Insights for Infrastructure is ranked 54th in IT Infrastructure Monitoring with 1 review. BMC TrueSight Operations Management is rated 8.4, while Splunk Insights for Infrastructure is rated 0.0. The top reviewer of BMC TrueSight Operations Management writes "Intelligent and proactive monitoring solution that's reliable and easy to scale". On the other hand, the top reviewer of Splunk Insights for Infrastructure writes "Good monitoring and reporting tools with useful dashboards". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Splunk and New Relic APM, whereas Splunk Insights for Infrastructure is most compared with ServiceNow IT Operations Management, PRTG Network Monitor, ITRS Geneos, Zabbix and ControlUp.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.