BMC TrueSight Operations Management and Ixia Hawkeye compete in IT operations and network performance management. Ixia Hawkeye demonstrates superiority with its advanced capabilities, while BMC TrueSight offers advantages in pricing and customer support.
Features: BMC TrueSight Operations Management provides comprehensive monitoring capabilities, proactive incident management, and intuitive dashboards. Ixia Hawkeye stands out with real-time performance analytics, robust diagnostics, and precise network testing solutions.
Room for Improvement: BMC TrueSight could enhance its network analysis features, expand diagnostic capabilities, and improve real-time analytics. Ixia Hawkeye may benefit from better integration with third-party services, simplifying initial setup, and reducing resource consumption.
Ease of Deployment and Customer Service: BMC TrueSight Operations Management offers straightforward deployment with robust guidance and responsive support. Ixia Hawkeye provides a flexible deployment model but might require more initial configuration effort.
Pricing and ROI: BMC TrueSight Operations Management offers cost-effective pricing, ensuring a faster return on investment. Ixia Hawkeye commands a higher initial setup cost due to its advanced capabilities, potentially leading to a longer ROI timeframe.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
