BMC Helix Client Management vs CyberArk Endpoint Privilege Manager comparison

BMC Helix Client Management vs. CyberArk Endpoint Privilege Manager

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Helix Client Management

Ranking in Endpoint Compliance

6th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Mobile Device Management (MDM) (8th)

CyberArk Endpoint Privilege...

Ranking in Endpoint Compliance

5th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Privileged Access Management (PAM) (4th), Anti-Malware Tools (5th), Application Control (3rd), Ransomware Protection (5th)

Mindshare comparison

As of March 2026, in the Endpoint Compliance category, the mindshare of BMC Helix Client Management is 8.2%, up from 2.2% compared to the previous year. The mindshare of CyberArk Endpoint Privilege Manager is 11.4%, up from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Compliance Mindshare Distribution
Product	Mindshare (%)
CyberArk Endpoint Privilege Manager	11.4%
BMC Helix Client Management	8.2%
Other	80.4%

Endpoint Compliance

Featured Reviews

Cristian Testa

Presales Manager Product Manager - Latin America Region at tdi

A stable solution that allows you to manage IT clients from receipt to retirement

The initial setup is straightforward and easy to use, but you need to understand the different functionalities and modules. The console version and the Hub application are different, and you need some knowledge to make the process easier. Deployment typically takes about two months. You start with the initial setup and then continue with operations. The deployment process is straightforward. The master installation takes about thirty minutes. After that, you deploy different relays to discover the endpoints and create the credentials and sources to install the agents. Once the agent is installed on an endpoint, you can manage it as needed. The first step is always the installation. BMC Client Management can be deployed both on cloud and on-premises. After the COVID-19 pandemic, there was an increased need for remote solutions, so we have customers using both models. In BMC Client Management, I'd rate the initial setup as an eight out of ten.

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Padmanabha Hegde

Manager at a computer software company with 1,001-5,000 employees

MFA boosts protection and has blocking capabilities but dependency on other solutions complicates deployment

The main issues I experience are related to deployment, which requires dependency on other solutions like AD or SCCM. These tools need to be defined and synced with the client or agent and master, sometimes needing manual checks. The agent may have problems syncing, which complicates deployment, especially when users leave the organization, however, agents remain licensed since the server still maintains licenses. Additionally, compared to other endpoint managers like Thycotic, CyberArk Endpoint Privilege Manager lacks recording capabilities, which limits its functionality for critical applications. A feature that records activity, even when bypassing CyberArk Endpoint Privilege Manager, would be beneficial.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The support from BMC Client Management is very good."

"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."

"BMC Client Management is a stable solution and one of the best in the market. It allows me to manage all recipe endpoints, including iOS, Android, Linux, Unix, and Windows, all within the same solution."

"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."

"The inventory and patch management tools are very valuable."

"The most valuable features of the solution are patch management and software license management."

"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."

"CyberArk Endpoint Privilege Manager helped us reduce the time for regulatory processes to approximately two to four months, completing the solution and training."

"The tool is an endpoint management system. It monitors everything a standard user does and helps elevate privileges when necessary for advanced users. It keeps an auditable trail of all activities. Practically, it stops and blocks potentially hazardous user behavior, whether intentional or unintentional. Certain companies must use endpoint management software because of national or international rules or ISO norms."

"Their customer support was excellent."

"The solution allows me to give access and privileges to each user individually"

"The department management aspect of the solution is the most valuable aspect."

"The most valuable feature is that it does lifecycle management and that it will change to whatever the end target is."

"The product is very flexible"

"You can use it to strip users of their local admin rights and, at the same time, elevate applications for them."

More CyberArk Endpoint Privilege Manager pros

Cons

"In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial."

"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."

"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."

"The solution does not offer the functionality of remote access to users."

"The solution needs to add whitelisting because many customers request it."

"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."

"BMC Client Management could improve in the area of integration."

"There are many features that are currently missing. A customization option is required for certain policies."

"CyberArk Endpoint Privilege Manager is a perfect solution, but CyberArk Endpoint Privilege Manager for Linux has many issues. Another area for improvement in CyberArk Endpoint Privilege Manager, specifically for Windows, is that there's no way for you to check credential theft from a text file, such as a notepad file."

"The installation process is pretty difficult."

"The main issues I experience are related to deployment, which requires dependency on other solutions like AD or SCCM. These tools need to be defined and synced with the client or agent and master, sometimes needing manual checks."

"We have had some major issues with the tool, but we have worked with the R&D teams and we have worked with support. There is room for improvement, especially on response times. But they're working on it and they're doing the best they can."

"One area that has room for improvement is in managing the credentials for network devices."

"The price of the solution should improve."

"Despite newer versions and functionalities, CyberArk Endpoint Privilege Manager lacks sufficient knowledgeable support staff, resulting in longer wait times for assistance."

More CyberArk Endpoint Privilege Manager cons

Pricing and Cost Advice

"To use BMC Client Management they charge annually per node."

"The solution is low cost."

"BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."

"BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."

"CyberArk Endpoint Privilege Manager has a very high price, so it's a one out of ten for me in terms of pricing."

"The product's license is easy to procure."

"The professional services for one eight-hour day would be $1,800."

"I rate the solution's pricing an eight out of ten since the price can be too high for smaller businesses."

"The tool is a bit pricey compared to its competitors. My company does work with competitors, but I don't have hands-on experience with other software. I've just done some comparisons."

"The cost for CyberArk is very high."

"The tool is priced high. I would rate its pricing an eight out of ten."

"The price of CyberArk Endpoint Privilege Manager is expensive. The solution is priced based on the number of accounts onboarded and the number of concurrent sessions. Everyone else is included in the price, such as support."

More CyberArk Endpoint Privilege Manager pricing and cost advice

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884,933 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

13%

Retailer

12%

Government

11%

Computer Software Company

11%

Financial Services Firm

13%

Manufacturing Company

11%

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	9
Large Enterprise	18

Questions from the Community

What is your experience regarding pricing and costs for BMC Client Management?

BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe t...

What needs improvement with BMC Client Management?

In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. ...

What is your primary use case for BMC Client Management?

The most common use cases for BMC Client Management among my clients include managing inventory and deployment of a software package.

Looking for recommendations and a pros/cons template for software to detect insider threats

This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...

What do you like most about CyberArk Endpoint Privilege Manager?

The most valuable feature of the solution is its performance.

What is your experience regarding pricing and costs for CyberArk Endpoint Privilege Manager?

I believe it's quite a reasonably priced solution. It's not very common to use CyberArk because it's a niche solution, but customers who are willing to control administrative accounts are willing t...

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Product Reports

Mobile Device Management (MDM)

Download BMC Helix Client Management product report

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Download CyberArk Endpoint Privilege Manager product report

CyberArk Endpoint Privilege Manager report

Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management

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Overview

BMC Helix Client Management offers robust systems management capabilities, focusing on patch management, software licensing, and remote administrative access, crucial for compliance and security.

BMC Helix Client Management enables efficient endpoint management across diverse systems with features like software deployment, inventory control, and compliance management. Offering stable performance, the SaaS version excels in supporting IT managers in regulatory compliance while managing thousands of endpoints. Users find the remote control feature exceptionally useful in remote work settings, facilitating updates and issue resolution seamlessly. There is a growing demand for enhancements such as Linux and Android support, improved integration, and mobile device management. Additionally, clients suggest the inclusion of vulnerability assessment, better agent reliability, application whitelisting, and refined remote command execution capabilities.

What are the key features of BMC Helix Client Management?

Patch Management: Streamlines deployment and updates to ensure security compliance.
Software License Management: Optimizes usage and adheres to licensing agreements.
Remote Control Access: Facilitates remote troubleshooting and updates without delays.
Inventory Management: Provides comprehensive oversight of software assets.
Compliance Management: Assists in maintaining regulatory standards across endpoints.

What benefits should users expect from BMC Helix Client Management?

Cost Reduction: Enhances operational efficiency and license use, leading to cost savings.
Management Efficiency: Simplifies overseeing large endpoint environments.
Security Enhancement: Ensures strict compliance with security protocols, reducing risk.
Improved Support for Remote Work: Seamless updates and troubleshooting improve remote productivity.

In the tech-savvy industry, BMC Helix Client Management proves invaluable for IT managers tasked with software deployment and comprehensive endpoint oversight. Users in heavily regulated sectors leverage its capabilities for ensuring compliance and optimizing resource usage, ultimately driving management efficiency and reducing operational costs.

BMC Helix

CyberArk Endpoint Privilege Manager, a critical and foundational endpoint control addresses the underlying weaknesses of endpoint defenses against a privileged attacker and helps enterprises defend against these attacks through removing local admin rights, enforcing least privilege, and implementing foundational endpoint security controls across all Windows, macOS and Linux endpoints from hybrid to cloud environments.

Click here for a free 30 day trial: CyberArk Endpoint Privilege Manager free trial

CyberArk

Sample Customers

Charter Manufacturing

Information Not Available

BMC Helix Client Management vs. CyberArk Endpoint Privilege Manager