BMC Helix Client Management vs CyberArk Endpoint Privilege Manager comparison

BMC Helix and CyberArk are both solutions in the Endpoint Compliance category. BMC Helix is ranked #7 with an average rating of 8.5, while CyberArk is ranked #5 with an average rating of 8.7. BMC Helix holds a 4.1% mindshare in EC, compared to CyberArk’s 8.8% mindshare. Additionally, 100% of BMC Helix users are willing to recommend the solution, compared to 86% of CyberArk users who would recommend it.

BMC Helix Client Management

Read 7 BMC Helix Client Management reviews

983 Views
98 Comparison Views

100% willing to recommend

CyberArk Endpoint Privilege...

Read 38 CyberArk Endpoint Privilege Manager reviews

3,873 Views
271 Comparison Views

86% willing to recommend

BMC Helix Client Management

CyberArk Endpoint Privilege...

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 1, 2025

CyberArk Endpoint Privilege Manager and BMC Helix Client Management are enterprise solutions competing in the realm of security and endpoint management. CyberArk stands out with its advanced security features, while BMC Helix appeals with its cost-effectiveness.

Features: CyberArk Endpoint Privilege Manager emphasizes enforcing least privilege access, managing user privileges, and dynamic password management with integration into SIEM solutions. It provides strong threat detection and application whitelisting for enhanced security. In contrast, BMC Helix Client Management excels in patch management, compliance, remote control, and updates across multiple operating systems despite having a less feature-rich environment compared to CyberArk.

Room for Improvement: CyberArk faces challenges with integration with third-party tools and has reports of slow technical support and complicated policy management. BMC Helix lacks security features like application whitelisting and struggles with discovery tool efficiency due to its reliance on agents. Improvements in mobility management and vulnerability assessment are also desired.

Ease of Deployment and Customer Service: CyberArk offers versatile deployment across hybrid and public clouds but requires certified experts for efficient support, which is inconsistent. BMC Helix provides on-premises and cloud-based solutions with generally good technical support, although users experience accessibility and response time issues with both products.

Pricing and ROI: CyberArk Endpoint Privilege Manager is expensive for smaller organizations, yet it offers positive ROI through risk reduction despite high costs. BMC Helix Client Management is seen as more affordable with node-based licensing, providing good value in performance terms. Both solutions deliver strong ROI in securing data and reducing breaches, but financial considerations apply.

To learn more, read our detailed BMC Helix Client Management vs. CyberArk Endpoint Privilege Manager Report (Updated: July 2025).

Buyer's Guide

BMC Helix Client Management vs. CyberArk Endpoint Privilege Manager

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Helix Client Management

Ranking in Endpoint Compliance

7th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Mobile Device Management (MDM) (8th)

CyberArk Endpoint Privilege...

Ranking in Endpoint Compliance

5th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Privileged Access Management (PAM) (3rd), Anti-Malware Tools (5th), Application Control (5th), Ransomware Protection (5th)

Mindshare comparison

As of September 2025, in the Endpoint Compliance category, the mindshare of BMC Helix Client Management is 4.1%, up from 1.7% compared to the previous year. The mindshare of CyberArk Endpoint Privilege Manager is 8.8%, up from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Compliance Market Share Distribution
Product	Market Share (%)
CyberArk Endpoint Privilege Manager	8.8%
BMC Client Management	4.1%
Other	87.1%

Endpoint Compliance

Featured Reviews

Cristian Testa

Presales Manager Product Manager - Latin America Region at tdi

A stable solution that allows you to manage IT clients from receipt to retirement

The initial setup is straightforward and easy to use, but you need to understand the different functionalities and modules. The console version and the Hub application are different, and you need some knowledge to make the process easier. Deployment typically takes about two months. You start with the initial setup and then continue with operations. The deployment process is straightforward. The master installation takes about thirty minutes. After that, you deploy different relays to discover the endpoints and create the credentials and sources to install the agents. Once the agent is installed on an endpoint, you can manage it as needed. The first step is always the installation. BMC Client Management can be deployed both on cloud and on-premises. After the COVID-19 pandemic, there was an increased need for remote solutions, so we have customers using both models. In BMC Client Management, I'd rate the initial setup as an eight out of ten.

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Sumit Chavan

Lead Consultant at Aujas Networks Pvt Ltd

Helps secure the infrastructure and control users with admin rights

There are many features that are currently missing. A customization option is required for certain policies. For instance, if we need to stop PowerShell scripting, we have to create a different policy for that. Being able to create a sub-level policy within a top-level policy would be good. Currently, no user-based policy option is available inside the EPM console. We can only create computer-based policies. The database is available, but there is a drawback in not being able to create local groups on the EPM console. We only have to depend on Active Directory. This limits infrastructure security as we depend on the Active Directory team to manage user groups. If they remove any users, we lose control. If we could create groups locally and block them or set specific policies, we would have more control. Local endpoint management is missing from the EPM site. Moreover, there is an issue with policies not running as expected when we make enhancements. We have to find multiple ways to whitelist applications or enhance policies.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."

"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."

"The support from BMC Client Management is very good."

"The most valuable features of the solution are patch management and software license management."

"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."

"The inventory and patch management tools are very valuable."

"BMC Client Management is a stable solution and one of the best in the market. It allows me to manage all recipe endpoints, including iOS, Android, Linux, Unix, and Windows, all within the same solution."

"I have always found that CyberArk is a very tight, foolproof product compared to most other products available."

"The product is very flexible"

"I like that you can remove the admin rights from the user's computer and have control over the environment. That means you can delete the local admins and grant them proper privileges with the console. So, they will get proper permissions for applications they need, but we don't have to do it. In the domain where we don't have control, the user can only do specified actions, but not all of them."

"What sets CyberArk apart is its continuous innovation, staying ahead of the competition."

"The product is stable."

"I am impressed with the product's seamless integration. The PAM wallet and enterprise password wallet are good also good."

"Regarding the granularity of the managed controls in CyberArk Endpoint Privilege Manager, we have different levels of features to define compensations and capabilities, which help us verify configurations and access, ultimately keeping the safety of rights intact."

"The most valuable feature of CyberArk Endpoint Privilege Manager is its high performance, it's the best identity security platform. The security is good. It's easy to showcase the feature and capabilities and compare it with other competitors. It competes well with other solutions. Additionally, it is a complete solution."

More CyberArk Endpoint Privilege Manager pros

Cons

"The solution does not offer the functionality of remote access to users."

"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."

"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."

"In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial."

"BMC Client Management could improve in the area of integration."

"The solution needs to add whitelisting because many customers request it."

"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."

"Without knowledge, you are not able to find some items as they are really hidden within the UI."

"The solution's pricing could be better."

"The installation process is pretty difficult."

"The main issues I experience are related to deployment, which requires dependency on other solutions like AD or SCCM. These tools need to be defined and synced with the client or agent and master, sometimes needing manual checks."

"CyberArk should consider whitelisting important applications like PowerShell and DLL that are currently not allowed due to some malicious content."

"There are many features that are currently missing. A customization option is required for certain policies."

"The price of the product is an area of concern where improvements are required. The product's price should be made more flexible."

"CyberArk Endpoint Privilege Manager could be improved by simplifying the administration process, specifically when setting up policies and applications."

More CyberArk Endpoint Privilege Manager cons

Pricing and Cost Advice

"The solution is low cost."

"BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."

"BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."

"To use BMC Client Management they charge annually per node."

"CyberArk Endpoint Privilege Manager has a very high price, so it's a one out of ten for me in terms of pricing."

"licensing for this solution is based on the number of APV (privileged users), and the number of sessions that you want to record."

"The professional services for one eight-hour day would be $1,800."

"I feel that the price of the product is nominal. It must be around 10 to 15 USD per installation. I rate the product price an eight to nine out of ten, where one is high price, and ten is low price."

"It's not at the lower end of the market. I think the price is reasonable considering the quality it delivers. It is a top-notch solution at a fair price point."

"The tool's pricing is reasonable for customers."

"The cost for CyberArk is very high."

"I rate the solution's pricing an eight out of ten since the price can be too high for smaller businesses."

More CyberArk Endpoint Privilege Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

23%

Financial Services Firm

15%

Government

11%

Retailer

Computer Software Company

14%

Financial Services Firm

14%

Manufacturing Company

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	9
Large Enterprise	18

Questions from the Community

What do you like most about BMC Client Management?

The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time.

See all answers

What is your experience regarding pricing and costs for BMC Client Management?

BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe t...

See all answers

What needs improvement with BMC Client Management?

In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. ...

See all answers

Looking for recommendations and a pros/cons template for software to detect insider threats

This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...

See all answers

What do you like most about CyberArk Endpoint Privilege Manager?

The most valuable feature of the solution is its performance.

See all answers

What is your experience regarding pricing and costs for CyberArk Endpoint Privilege Manager?

I believe it's quite a reasonably priced solution. It's not very common to use CyberArk because it's a niche solution, but customers who are willing to control administrative accounts are willing t...

See all answers

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Product Reports

Buyer's Guide

Mobile Device Management (MDM)

September 2025

Download BMC Helix Client Management product report

Buyer's Guide

CyberArk Endpoint Privilege Manager

September 2025

CyberArk Endpoint Privilege Manager report

Download CyberArk Endpoint Privilege Manager product report

Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management

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Overview

BMC Helix Client Management offers robust systems management capabilities, focusing on patch management, software licensing, and remote administrative access, crucial for compliance and security.

BMC Helix Client Management enables efficient endpoint management across diverse systems with features like software deployment, inventory control, and compliance management. Offering stable performance, the SaaS version excels in supporting IT managers in regulatory compliance while managing thousands of endpoints. Users find the remote control feature exceptionally useful in remote work settings, facilitating updates and issue resolution seamlessly. There is a growing demand for enhancements such as Linux and Android support, improved integration, and mobile device management. Additionally, clients suggest the inclusion of vulnerability assessment, better agent reliability, application whitelisting, and refined remote command execution capabilities.

What are the key features of BMC Helix Client Management?

Patch Management: Streamlines deployment and updates to ensure security compliance.
Software License Management: Optimizes usage and adheres to licensing agreements.
Remote Control Access: Facilitates remote troubleshooting and updates without delays.
Inventory Management: Provides comprehensive oversight of software assets.
Compliance Management: Assists in maintaining regulatory standards across endpoints.

What benefits should users expect from BMC Helix Client Management?

Cost Reduction: Enhances operational efficiency and license use, leading to cost savings.
Management Efficiency: Simplifies overseeing large endpoint environments.
Security Enhancement: Ensures strict compliance with security protocols, reducing risk.
Improved Support for Remote Work: Seamless updates and troubleshooting improve remote productivity.

In the tech-savvy industry, BMC Helix Client Management proves invaluable for IT managers tasked with software deployment and comprehensive endpoint oversight. Users in heavily regulated sectors leverage its capabilities for ensuring compliance and optimizing resource usage, ultimately driving management efficiency and reducing operational costs.

BMC Helix

CyberArk Endpoint Privilege Manager, a critical and foundational endpoint control addresses the underlying weaknesses of endpoint defenses against a privileged attacker and helps enterprises defend against these attacks through removing local admin rights, enforcing least privilege, and implementing foundational endpoint security controls across all Windows, macOS and Linux endpoints from hybrid to cloud environments.

Click here for a free 30 day trial: CyberArk Endpoint Privilege Manager free trial

CyberArk

Sample Customers

Charter Manufacturing

Information Not Available

Buyer's Guide

BMC Helix Client Management vs. CyberArk Endpoint Privilege Manager

July 2025

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