We performed a comparison between Blackboard Collaborate and ConnectWise ScreenConnect based on real PeerSpot user reviews.
Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings."One of the features that people enjoy is the whiteboard, providing opportunities for academics to present content and for students to contribute. The platform also allows for the creating of different rooms, enabling large classes to break into smaller groups for discussions. Students can then return to the main classroom to share their opinions. It integrates with LMS."
"Document loading and annotation."
"The solution allows me to connect and collaborate with my classes."
"We like the fact that on our website we can have the ConnectWise bit embedded, and it has instructions for the end-user about what they need to do. Previously, on LogMeIn, we used to have to almost talk them through everything... ConnectWise has step-by-step instructions, depending on the browser."
"The product is really easy to deploy."
"Session groups and triggers are the most valuable features, because they make a greater degree of organization possible. Greater degree of organization is valuable to my organization, because we have many sessions to handle."
"ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN."
"Unattended access is the most important feature."
"The initial setup is fairly straightforward."
"You can bring up a command prompt remotely and execute commands without having to disturb the user."
"The remote management piece is the most valuable aspect of the solution for us due to the fact that we can support our clients after hours."
"If there were maybe more tutorials outside of what I'm aware the university is suggesting, I would take more tutorials on effective ways to deliver content. I come from the industry and content was always needed when people that were observing were smart and involved and decision-makers instead of so passively just trying to pass the course. In my imagination, the tutorials would be a tool where the learners themselves can have much more hands-on learning during a Collaborate session."
"We faced outages when the user limit went over a certain number."
"The system can overload when too many try logging in."
"There needs to be a way to run the agent without installing, like GoToAssist."
"Something that I would like to see in the future is mobile video streaming. They do provide audio conferencing, but seeing the problem makes it easier to solve the problem. If they had video streaming, if a client had a physical problem with something and I couldn't get remote access, the client could use his mobile phone to show me the problem. In these cases, even if a client's systems were down, I could help, so long as I had a mobile phone environment."
"Mobile interface."
"Support for PAC files on the guest's side and support for proxy on the host's side. Currently, there is no support for guest-side PAC files or for the host-side proxy (which uses authentication)."
"Reporting could definitely use improvement. With LogMeIn Rescue, I used to be able to, for instance, at the end of the month, pull off a report of every session. It was very simple... I could see the name that was typed in, the IP address to the computer that it was connected to, if it was running Windows... It just doesn't seem - there might be but I haven't found it - to be a way of pulling that information out of ConnectWise."
"The solution is a little bit complicated when you want to implement it."
"There could be improvement to the remote command line tools."
"There is an issue which is pretty rare, but I find it at least when connecting from my mobile device. I am forced to refresh the screen by changing the screen quality to get screen updates. This only happens sometimes."
Blackboard Collaborate is ranked 24th in Virtual Meetings with 4 reviews while ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews. Blackboard Collaborate is rated 7.6, while ConnectWise ScreenConnect is rated 8.4. The top reviewer of Blackboard Collaborate writes "Useful in webinars, meetings and online classrooms ". On the other hand, the top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". Blackboard Collaborate is most compared with Zoom, whereas ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support.
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