Try our new research platform with insights from 80,000+ expert users

Blackberry Dynamics Apps vs CylanceOPTICS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackberry Dynamics Apps
Ranking in Endpoint Detection and Response (EDR)
72nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
44th
Average Rating
7.4
Reviews Sentiment
5.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Blackberry Dynamics Apps is 0.3%, up from 0.0% compared to the previous year. The mindshare of CylanceOPTICS is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
CylanceOPTICS0.5%
Blackberry Dynamics Apps0.3%
Other99.2%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Sukkanta Banerjee - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 10,001+ employees
A way for users to manage their credentials on the go using a stable, and scalable app
I give the solution an eight out of ten. It's hard to comment on the number of users because the feature is completely for corporate employees who have Blackberry devices, so it's hard to track how many users there are. I advise making your decision to use the solution based on the usage in the company or the demand of the business, which you are running based on the demand.
GauthamVakapalli - PeerSpot reviewer
Account Manager at Teksalah
Provides reliable threat detection and response but requires better regional support
One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitate towards popular EDRs like CrowdStrike or Sophos, largely due to better marketing, despite BlackBerry Cylance being a superior product. The lack of marketing from distributors or vendors is a critical area where they are falling short. Apart from marketing, it would be beneficial for CylanceOPTICS to establish a dedicated team in GCC since I coordinate with the UK team to handle support. Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process. In terms of scalability, CylanceOPTICS is indeed easy to scale, but one issue I face is related to visibility; while it is scalable, the security teams struggle with limited visibility as we need to gather data from multiple sources.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very easy to set up."
"The mail is without a doubt the most valuable."
"CylanceOPTICS is pretty stable."
"CylanceOPTICS is easy to use."
"It's pretty unintrusive"
"This feature is something people should be looking into; the threat monitoring in CylanceOPTICS is very good, and while CrowdStrike has similar features, CylanceOPTICS is more cost-effective."
"You can use the solution to query certain things."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"One of the main use cases for CylanceOPTICS is endpoint detection and response, which even works without internet, unlike some other solutions."
 

Cons

"The user interface could be improved. It was clunky at times."
"The solution can be improved by adding more features in which the content could be synced."
"Too many false positives are reported."
"The support is inadequate because their technical people are not supportive. Since the support is not based in India, there are numerous issues."
"It takes more time to investigate or dig up and understand what's going on."
"One minor issue that somebody mentioned was that they didn't like their management console."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The product's initial setup process could be easy."
"Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
 

Pricing and Cost Advice

"I am not able to remember the amount, but users have to subscribe for a certain amount, so once they subscribe, the amount gets sent."
"We had a licensing package of $500,000 for three years."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"I would rate the pricing a three out of five."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
16%
Financial Services Firm
9%
Computer Software Company
9%
Media Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.
What needs improvement with Blackberry Optics?
One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitate towards popular EDRs like CrowdStrike or Sophos, largely due to better marketi...
 

Overview

 

Sample Customers

Information Not Available
Cerdant, Washoe County School District
Find out what your peers are saying about Blackberry Dynamics Apps vs. CylanceOPTICS and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.