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BlackBerry Cylance Cybersecurity vs GravityZone Business Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
114
Ranking in other categories
Endpoint Detection and Response (EDR) (6th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
GravityZone Business Security
Ranking in Endpoint Protection Platform (EPP)
28th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.7% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.5%, up from 1.1% compared to the previous year. The mindshare of GravityZone Business Security is 0.8%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
GravityZone Business Security0.8%
BlackBerry Cylance Cybersecurity1.5%
Other93.9%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Wesam Qashou - PeerSpot reviewer
Senior Systems Engineer at Ministry of Awqaf & Islamic Affairs
Achieving nearly complete protection with reliable configuration management and effective technical support
The most valuable features of GravityZone Business Security are its anti-malware and anti-virus capabilities. The firewall policies are considered very powerful, and it prevents many malicious issues. The solution has its own definitions for viruses or malware, providing timely detection updates. Additionally, their technical support is very effective, with knowledgeable engineers handling cases efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR by Palo Alto Networks has changed the way my security team detects, investigates, and responds to threats, as we are able to see the files, unwanted files, unsecured files, and unauthorized files, so we are quarantining them."
"Stability is one of the features we like the most."
"Monitoring is most valuable."
"One of the things that I enjoy the most is using policy extensions. It's like having host firewalls to control USB connections. I think it's a wonderful tool to restrict use when connecting to our computers. Another important tool is Home Insights. That is an add-on to the Cortex solution. I like that because we can see all the vulnerabilities in the environment and control what assets are connected to our network."
"The anti-exploit is impenetrable."
"Palo Alto Networks Traps improves our security posture and lowers risk by providing next-gen methods to combat against modern threats on all the major platforms."
"The solution allows us to make investigations. Other XDR solutions also provide similar capabilities but for investigation, Cortex XDR is better."
"The user interface of the solution is sophisticated and straightforward."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"The solution is pretty easy to scale."
"A user can continue to add endpoints and the solution will continue to perform well."
"The product works pretty well; it does a good job catching viruses, and while we haven't had a chance to test against any kind of ransomware attack, I know it works great and I'm not worried about its capabilities in that respect."
"CylancePROTECT is going to tell you if there are any issues and you are going to be able to see everything from one single dashboard."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"The stability is perfect, and it is leaps and bounds beyond our previous solution by McAfee."
"Blackberry Protect offers endpoint protection, it's easy to deploy, and it's scalable and stable."
"The monitoring dashboards are absolutely amazing, providing a lot of fine details about all activities."
"GravityZone is very light on PCs and offers excellent threat detection capabilities, notably through its anti-malware and anti-virus features."
"It is helpful for protecting our desktops and servers from malware and other threats."
"The initial setup of Bitdefender GravityZone Elite is easy."
"GravityZone provides information about over-the-air data flow, standalone application security, and the infrastructure architecture required to meet the standalone security requirements of the complete SaaS infrastructure."
"Bitdefender GravityZone Elite is efficient and lightweight. We have to do security audits every year and we saw how secure Bitdefender GravityZone Elite was, even the plan testers had difficulties taking control of a computer when it was protected. The solution was always rejecting the attacks of the test hackers, it has very good protection."
"The most valuable feature of Bitdefender GravityZone Elite is its efficiency in finding threats, such as viruses and ransomware."
"Compared to whatever we had before, this solution gives us some advanced services, including protecting our network security."
 

Cons

"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"The server sometimes stops continuously to check things so it would be helpful to receive access updates or technical reasons."
"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"A potential area of improvement for Cortex XDR by Palo Alto Networks is the cost."
"The product's pricing needs improvement. They could provide more discounts. Additionally, the dashboard and control panel could be enhanced."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."
"Cortex XDR should have a lightweight agent, and the agent size should not be heavy."
"CylancePROTECT's dashboard could be more user-friendly."
"It is not stable. The solution has caused six crashes over two years, with one of them requiring us to rebuild all of our Windows 10 devices."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"They could improve on the false positives, reporting and whitelisting features."
"The initial deployment was quite complicated."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"I would not rate this solution in the top five for things like presenting information, or ease of use."
"Bitdefender GravityZone Elite could improve the ease of use and add more features."
"Bitdefender GravityZone Elite could improve the ease of use and add more features. Other solutions have more features such as Kaspersky Antivirus. For example, I could not remote connect with Microsoft Windows with Kaspersky Antivirus and the reports were better. Additionally, I have had difficulty ending tasks with solutions."
"Sometimes upgrades are too heavy that they require backup like you're installing the solution for the first time."
"Its performance can be better. It doesn't work very well for ransomware. That's why we are trying to evaluate other products."
"There could be more security features included in the product."
"When you have to change some of the settings, the initial setup can become complicated."
"Technical support could always be improved."
"The support from Bitdefender GravityZone Elite could be better."
 

Pricing and Cost Advice

"The cost depends on your chosen license type, like Pro or other licenses."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"Cortex XDR's pricing is ok."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"I feel it is fairly priced."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"The price was fine."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"The license price for this solution could be better. It's on the expensive side."
"The licensing part of the product is too expensive compared to other solutions in the market."
"It's not so heavily priced; rather, it's average and decent."
"The solution provides me with competitive pricing."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"This cost of the license is approximately $5 USD monthly per user."
"The pricing is within the market price range compared to other solutions. It's quite affordable."
"We have to purchase licenses for the use of Bitdefender GravityZone Elite. We started out with approximately 150 licenses and now we have over 1,000. You can purchase licenses annually or every three years."
"We pay approximately $80,000 for a three-year subscription."
"We pay approximately $1 per device per month for Bitdefender GravityZone Elite. There is no additional cost for the solution."
"Bitdefender GravityZone Elite is an affordable solution."
"Its subscription is yearly."
"There is a license needed to use this solution and it can be purchased for one, two, or three years."
"The price of Bitdefender GravityZone Elite is very good. We are on a three-year license, and the third year was free."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
7%
Comms Service Provider
15%
Manufacturing Company
9%
Computer Software Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise53
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business13
Large Enterprise4
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
What needs improvement with Bitdefender GravityZone Elite?
There are three main areas for improvement: Windows firewall, content filter, and support. This is one observation, t...
What is your primary use case for Bitdefender GravityZone Elite?
We have partnerships with all of these vendors including Sophos, Bitdefender, Microsoft, Palo Alto, and many other ve...
What advice do you have for others considering Bitdefender GravityZone Elite?
I am a CIO for my company, a director, and a 70% stakeholder. On a scale of 1-10, I rate GravityZone Business Securit...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
GravityZone Elite
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. GravityZone Business Security and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.