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BlackBerry Cylance Cybersecurity vs GravityZone Business Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
GravityZone Business Security
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.5%, down from 4.0% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.3%, up from 1.2% compared to the previous year. The mindshare of GravityZone Business Security is 1.1%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.5%
BlackBerry Cylance Cybersecurity1.3%
GravityZone Business Security1.1%
Other94.1%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
VN
CEO at URS LLP
Has provided reliable risk management with some room for configuration improvements
In terms of stability, the solution is reliable because there are certain modules, such as advanced threat control and anti-exploit solutions, that are really good. The anti-phishing and content network protection are also very good. It is all about how you configure it. The best part is the risk management; it gives me real relief, and an overall idea of what all my systems are exposed to, where my weaknesses lie, and how I can address them—whether it's misconfigurations, user behavior creating the risk, or the OS software that isn't getting patched, or critical CVs that aren't getting mitigated. Those things have helped me out in a great way.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My advice for anybody who is considering Cortex XDR is that it is a complete solution, and has very good features."
"Threat identification and detection are the most valuable features of this solution."
"The protection offered by this product is good, as is the endpoint reporting."
"Monitoring is most valuable."
"We have a complete overview of all our PCs and it's very easy to handle and to use the interface. It has a lot of benefits for us."
"The solution allows us to gain remote access without the user's knowledge and take the necessary actions on the device."
"The dashboard is customizable."
"Cortex XDR is a simple platform that's easy for administrators and users. You have a lot of flexibility to change or customize the features."
"The initial endpoint cost may seem a little high (~$55/device/year), but when you look at the total peace of mind that the solution of Cylance endpoint protection provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"The initial setup of CylancePROTECT is very easy."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"Blackberry Protect offers endpoint protection, it's easy to deploy, and it's scalable and stable."
"The product works pretty well; it does a good job catching viruses, and while we haven't had a chance to test against any kind of ransomware attack, I know it works great and I'm not worried about its capabilities in that respect."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"Compared to whatever we had before, this solution gives us some advanced services, including protecting our network security."
"GravityZone is very light on PCs and offers excellent threat detection capabilities, notably through its anti-malware and anti-virus features."
"The most valuable feature of Bitdefender GravityZone Elite is its efficiency in finding threats, such as viruses and ransomware."
"GravityZone provides information about over-the-air data flow, standalone application security, and the infrastructure architecture required to meet the standalone security requirements of the complete SaaS infrastructure."
"The product provides endpoint visibility and portal updates, which are very helpful."
"It is helpful for protecting our desktops and servers from malware and other threats."
"The monitoring dashboards are absolutely amazing, providing a lot of fine details about all activities."
"The monitoring dashboards are absolutely amazing, providing a lot of fine details about all activities."
 

Cons

"For Cortex XDR by Palo Alto Networks, if I had to point out improvements, I would say the UI is still somewhat difficult for beginners."
"Cortex does not offer an on-premises solution. However, some customers would prefer not to be on the cloud. It would be ideal if it could offer something on-prem as well."
"A little bit more automation would be nice."
"In terms of areas of improvement, we have not completed our review of the product. We're also looking at other products. So, it's a little bit hard to tell what could be different because we have not completed the review of this product, but based on our experience so far, its implementation is quite complex."
"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."
"I recommend adding a data loss prevention (DLP) solution to Cortex XDR by Palo Alto Networks. The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"The solution can never really be an on-premises solution based simply on the way it is set up. It needs metadata to run and improve. Having an on-premises solution would cut it off from making improvements."
"The solution needs better dashboards that are easier to use."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"They could improve on the false positives, reporting and whitelisting features."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions."
"It is hard to manage."
"Bitdefender GravityZone Elite could improve the ease of use and add more features. Other solutions have more features such as Kaspersky Antivirus. For example, I could not remote connect with Microsoft Windows with Kaspersky Antivirus and the reports were better. Additionally, I have had difficulty ending tasks with solutions."
"The main issue with Bitdefender is the UI and console. It's not designed with current standards; it's not HTML5 and doesn't work well for navigation, making it a little clunky."
"If an enterprise already has existing security features or products, GravityZone Business Security could integrate with them. This will make it a cost-effective solution without replacing their current setup."
"The support from Bitdefender GravityZone Elite could be better."
"While GravityZone is comprehensive, it can sometimes prevent the execution of local-made programs, resulting in false alarms."
"Bitdefender GravityZone Elite could improve by having a patch management function to become part of the solution. For now, it's a separate module subscription. For example, in my company, all the endpoints are sending the information about network attacks and detected malware, to the GravityZone console, and from the console, you can send all these alerts, to another solution, such as Syslog. This is a very important point for us because, this architecture, is similar to having hundreds of threat sensors in the company. The endpoint is a threat sensor and this is very important. From a security perspective, I'm not expecting anything more. However, I'm expecting patch management to become part of GravityZone, and not a separate subscription. This would be a large benefit to us."
"Technical support could always be improved."
"While GravityZone is comprehensive, it can sometimes prevent the execution of local-made programs, resulting in false alarms."
 

Pricing and Cost Advice

"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"Its pricing is kind of in line with its competitors and everybody else out there."
"I don't like that they have different types of licenses."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"The cost depends on your chosen license type, like Pro or other licenses."
"Our customers have expressed that the price is high."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"The monthly fee is $55 USD per user."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"The product cost is about $5, per user, per month."
"We pay approximately $80,000 for a three-year subscription."
"The solution's pricing depends on the features selected but it is the most inexpensive option in the market."
"The price of Bitdefender GravityZone Elite is very good. We are on a three-year license, and the third year was free."
"Its subscription is yearly."
"We have to purchase licenses for the use of Bitdefender GravityZone Elite. We started out with approximately 150 licenses and now we have over 1,000. You can purchase licenses annually or every three years."
"The pricing is within the market price range compared to other solutions. It's quite affordable."
"We pay approximately $1 per device per month for Bitdefender GravityZone Elite. There is no additional cost for the solution."
"Bitdefender GravityZone Elite is an affordable solution."
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Top Industries

By visitors reading reviews
Construction Company
13%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
8%
Construction Company
9%
Computer Software Company
8%
Manufacturing Company
8%
University
6%
Comms Service Provider
15%
Computer Software Company
9%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business15
Large Enterprise4
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessa...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What needs improvement with Bitdefender GravityZone Elite?
There are three main areas for improvement: Windows firewall, content filter, and support. This is one observation, t...
What is your primary use case for Bitdefender GravityZone Elite?
We have partnerships with all of these vendors including Sophos, Bitdefender, Microsoft, Palo Alto, and many other ve...
What advice do you have for others considering Bitdefender GravityZone Elite?
I am a CIO for my company, a director, and a 70% stakeholder. On a scale of 1-10, I rate GravityZone Business Securit...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
GravityZone Elite
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. GravityZone Business Security and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.