BlackBerry Cylance Cybersecurity vs ESET Endpoint Protection Platform comparison

BlackBerry Cylance Cybersecurity vs. ESET Endpoint Protection Platform

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Mindshare comparison

As of November 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.6% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.8%, up from 1.2% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 2.2%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Mindshare Distribution
Product	Mindshare (%)
Cortex XDR by Palo Alto Networks	3.8%
ESET Endpoint Protection Platform	2.2%
BlackBerry Cylance Cybersecurity	1.8%
Other	92.2%

Endpoint Protection Platform (EPP)

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

Read full review

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

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Marko-Stojanovic

Owner at Online IT

Cloud-based protection has simplified daily client support and keeps threats under control

The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in reducing network-level intrusions, but sometimes it prevents local devices on the network, which are well-known and good devices, from being recognized, treating them as a threat. So it requires more administration than usual. ESET could implement a good solution for remote support in ESET Endpoint Protection Platform for improvement in the future. Since you have the cloud console, ESET could have something similar to AnyDesk or TeamViewer, but from ESET.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Cortex XDR can integrate the firewalls and determine the tendencies of the attacks. It's a new generation antivirus, with protection endpoints and detection response. It is very easy to use and everybody can operate the solution."

"Cortex XDR by Palo Alto Networks's ability to block sophisticated threats in real time is quite good and is on par with SentinelOne's."

"If any application performs suspicious activities, such as changing registries or modifying other applications, Cortex XDR detects and blocks the entire application."

"Cortex is a very good total solution on the endpoints."

"The solution's most valuable feature is its ability to rapidly detect certain hardware files."

"Its ability to react to cyber data attacks is awesome. That is pretty much the use of it. What blows your mind is the ability to access your assets remotely and see what is actually going on with them. You can not only see them in a console. You can also react very rapidly to your assets that are compromised."

"It detected stuff that other things wouldn't detect."

"Cortex is the best solution for avoiding security breaches, malware attacks, and other kinds of security issues."

More Cortex XDR by Palo Alto Networks pros

"The Application Guard and ByteGuard are useful features."

"Endpoints are protected in real-time without the need of a centralized server, whitelist, or the ability to connect to a central host in the cloud."

"CylancePROTECT is going to tell you if there are any issues and you are going to be able to see everything from one single dashboard."

"Its setup is simple if you have a Windows device; it is executable."

"CylancePROTECT works really well with the way we work."

"The quick installation would be the most valuable aspect of this solution."

"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."

"My advice to someone considering this solution is that it's a popular product and you should really go for it."

More BlackBerry Cylance Cybersecurity pros

"The product offers great reporting tools"

"The solution is very lightweight and does not consume that much processor in terms of CPU utilization, and the centralized management system is very good."

"The maintenance is easy."

"The most valuable feature of ESET Endpoint Security is that it is light on resources. It has a very low impact on the system. It uses low memory and the setup size is very low."

"ESET Endpoint Security is stable. When comparing the solution to competitors it is more stable."

"ESET is a more reasonably priced solution for us."

"Technical support has been very helpful and responsive."

"The features seem to be alright."

More ESET Endpoint Protection Platform pros

Cons

"When it comes to malware files, it should be a little quick because, at times, it would give a wrong result in the sense of what it might be on malware, even if it still might be a normal one."

"It would be good if they could make an exception for applications. Sometimes, it can be a bit of a challenge to make exceptions for certain applications that have been used as rogue."

"It would be good to have a better way to search for a file within the UI."

"Every 30 or 40 days, there's a new version and we need to go and make sure our customer's laptops are upgraded."

"I recommend adding a data loss prevention (DLP) solution to Cortex XDR by Palo Alto Networks. The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products."

"A potential area of improvement for Cortex XDR by Palo Alto Networks is the cost."

"I feel that it should not be a licensed activity because a feature should allow us to see applications running on end devices."

"The solution lacks real-time, on-demand antivirus."

More Cortex XDR by Palo Alto Networks cons

"The product must make the interface a little more user-friendly."

"It just doesn't make you feel like you're getting covered or have the best protection, which you should have."

"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."

"It is hard to manage."

"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."

"Making the dashboards a bit modern to make them easier to search would also be helpful."

"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."

"I would say one thing that they might need to bring in is protection for mobile devices."

More BlackBerry Cylance Cybersecurity cons

"The solution could improve by having higher-level security and reporting."

"ESET Endpoint Antivirus can improve by having better EDR intelligence and automation. The EDR still needs lots of human interpretation. It can be better if add more intelligence to the EDR part of the endpoint protection."

"I don't know if it's possible but I'm always looking for better protection."

"The console or GUI of ESET Endpoint Antivirus should improve. Additionally, they should provide an addon feature for HyperV and VMware."

"Sometimes it is not running as well. When it actually doesn't work properly, then the whole process of reinstalling it is more or less a tedious task."

"The solution is not ideal for use in large enterprises"

"High-end hardware requirements across workstations"

"There are other features you can add on to help make the security stronger, however, they should offer better security even on a basic level."

More ESET Endpoint Protection Platform cons

Pricing and Cost Advice

"Cortex XDR by Palo Alto Networks is an expensive solution."

"The price is on the higher side, but it's okay."

"Our license will require renewal in August, after which the maintenance will continue as usual."

"I don't recall what the cost was, but it wasn't really that expensive."

"It is "expensive" and flexible."

"Very costly product."

"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."

"The solution is expensive. It's pricing is on a yearly-basis."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"The licensing part of the product is too expensive compared to other solutions in the market."

"The solution provides me with competitive pricing."

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."

"Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."

"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."

"CylancePROTECT is an affordable solution."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."

"The tool is not that expensive."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"As is the general rule with anything, the solution could be cheaper."

"The license is annually, and the price is low compared to competitors."

"There is a license needed to use this solution and there is an annual subscription. The price is inexpensive."

"The price could be a little lower."

"The price of ESET Endpoint Antivirus could be lower. From a customer's perspective, it is expensive."

"The price of the solution is reasonable compared to competitors."

"The price of ESET Endpoint Security is in the middle range of price compared to other solutions. For example, BitDefender can be more expensive."

"It probably is less expensive than Sophos."

More ESET Endpoint Protection Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Comms Service Provider

14%

Outsourcing Company

12%

Construction Company

10%

Manufacturing Company

10%

Outsourcing Company

12%

Construction Company

11%

Manufacturing Company

Financial Services Firm

Outsourcing Company

14%

Comms Service Provider

11%

Manufacturing Company

11%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	50
Midsize Enterprise	21
Large Enterprise	57

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	5
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	69
Midsize Enterprise	18
Large Enterprise	21

Questions from the Community

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The pricing, setup cost, and licensing of ESET Endpoint Protection Platform are good with no issues. The price is ver...

What needs improvement with ESET LiveGuard Advanced?

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Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

Comparisons

Compared 16% of the time

SentinelOne Singularity Endpoint vs Cortex XDR by Palo Alto Networks

Compared 5% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

More Cortex XDR by Palo Alto Networks Competitors

Check Point Harmony Endpoint vs BlackBerry Cylance Cybersecurity

Compared 8% of the time

VMware Carbon Black Endpoint vs BlackBerry Cylance Cybersecurity

Compared 8% of the time

Symantec Endpoint Security vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

Intercept X Endpoint vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

More BlackBerry Cylance Cybersecurity Competitors

Symantec Endpoint Security vs ESET Endpoint Protection Platform

Compared 5% of the time

Fortinet FortiClient vs ESET Endpoint Protection Platform

Compared 4% of the time

Microsoft Defender for Endpoint vs ESET Endpoint Protection Platform

Compared 3% of the time

WatchGuard EPDR vs ESET Endpoint Protection Platform

Compared 3% of the time

BigFix vs ESET Endpoint Protection Platform

Compared 3% of the time

More ESET Endpoint Protection Platform Competitors

Product Reports

Cortex XDR by Palo Alto Networks

Download Cortex XDR by Palo Alto Networks product report

BlackBerry Cylance Cybersecurity

Download BlackBerry Cylance Cybersecurity product report

ESET Endpoint Protection Platform

Download ESET Endpoint Protection Platform product report

ESET Endpoint Protection Platform report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Blackberry Protect

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

BlackBerry Cylance Cybersecurity, renowned for its AI-driven approach, provides comprehensive endpoint protection against sophisticated threats, including ransomware and zero-day attacks, ensuring security without frequent updates.

Known for its lightweight design, BlackBerry Cylance integrates artificial intelligence and machine learning to deliver a powerful cybersecurity platform. Businesses benefit from its low CPU usage and advanced threat detection, utilizing a centralized dashboard for seamless management. Cylance's predictive intelligence and ability to block unauthorized applications make it invaluable in safeguarding both internal networks and endpoints. Despite its high pricing, users seek improvements in information display, post-incident details, and reporting features, alongside better script whitelisting and modernized interface.

What are its most important features?

Lightweight Design: Ensures minimal impact on system resources.
AI and Machine Learning: Enhances threat detection capabilities without relying on constant updates.
Endpoint Protection: Provides robust security for desktops, servers, and virtual machines.
Script Blocking: Prevents unauthorized scripts from running.
Centralized Dashboard: Simplifies management and monitoring tasks.

What benefits should users look for in reviews?

Predictive Intelligence: Offers proactive threat prevention, reducing risks of zero-day attacks.
Ease of Deployment: Facilitates faster, streamlined implementation across global systems.
Low CPU Usage: Maintains system performance while providing security.
Comprehensive Threat Analytics: Delivers actionable insights for enhanced security planning.

Organizations in sectors such as finance and healthcare deploy BlackBerry Cylance for its sophisticated security measures, enhanced threat analytics, and device control capabilities, ensuring operations remain secure even within closed network environments.

BlackBerry

ESET Endpoint Protection Platform offers comprehensive security with minimal CPU and RAM impact, effective malware protection, and seamless updates, making it ideal for organizations needing reliable digital security.

ESET Endpoint Protection Platform is highly regarded for its effective ThreatSense technology, advanced firewall, and central control capabilities. Users benefit from its lightweight design and efficient notification system, enjoying customizable management through its management console. Despite its strengths, there are opportunities to enhance malware repair, update processes, and AI integration. The platform's compatibility across operating systems and integration with systems like ESET PROTECT allows organizations to effectively secure endpoints and servers against threats like malware, viruses, and ransomware.

What are the key features of ESET Endpoint Protection Platform?

Minimal CPU and RAM Impact: Designed for efficient use of resources.
ThreatSense Technology: Provides reliable threat detection and response.
Advanced Firewall: Offers enhanced network security.
Central Control: Allows for organized management from a single point.
Cloud Integration: Seamlessly integrates with cloud services for expanded functionality.

What benefits should users look for in reviews?

Reliable Malware Protection: Ensures effective defense against diverse threats.
Seamless Updates: Facilitates stress-free upgrading to maintain security.
Lightweight and Efficient: Provides strong security without compromising system performance.
Customizable Management: Allows for tailored security management to suit specific needs.
Affordable Pricing: Offers value-driven pricing without compromising on protection quality.

Organizations deploy ESET Endpoint Protection Platform to safeguard laptops, desktops, and servers from cyber threats. Its use extends to antivirus protection, firewall configuration, and network monitoring. Companies often integrate it with ESET PROTECT and Apache HTTP Proxy for optimized management and updates, making it a versatile choice in industries requiring robust endpoint security.

ESET

Sample Customers

CBI Health Group, University Honda, VakifBank

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board

BlackBerry Cylance Cybersecurity vs. ESET Endpoint Protection Platform