Try our new research platform with insights from 80,000+ expert users

BlackBerry Cylance Cybersecurity vs ESET Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
17th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Advanced Threat Protection (ATP) (15th), Anti-Malware Tools (7th)
 

Mindshare comparison

As of September 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.4% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 3.1%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
ESET Endpoint Protection Platform3.1%
BlackBerry Cylance Cybersecurity1.1%
Other95.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Tarkan GU - PeerSpot reviewer
Protects against threats and helps with ransomeware but needs optimization for lower resource usage
We are using ESET products for our clients, especially for entry-level protection tools. The demand for these tools is primarily coming from our clients, and we sometimes propose them to our clients as well We install the product in a standard way as a product. The primary purpose is to protect…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The deployment of updates is easy."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"You can manage all the threats and everything from a centralized dashboard."
"The initial setup of CylancePROTECT is very easy."
"Endpoints are protected in real-time without the need of a centralized server."
"It does a good job of protecting us."
"The solution is easy to deploy."
"It can scale as well."
"The most valuable feature of ESET Endpoint Security is the antivirus for the endpoints."
"The solution is easy to install and configure."
"The solution's features and pricing are pretty good."
"The software and hardware inventory that you can create by using the console is valuable. It is also very light on hardware resources."
"The dashboard is useful for management, and its cost for the features is hard to beat."
"This is a product at the top of its game. That is the reason we choose to support and sell it."
"The maintenance is easy."
 

Cons

"It's a good solution but some features just need to be updated."
"It is hard to manage."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"CylancePROTECT's dashboard could be more user-friendly."
"The price for this EPP platform is expensive and could be improved."
"The solution needs better dashboards that are easier to use."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"The user interface is outdated."
"The product should provide a one-click option to renew the licenses."
"I think that ESET is a little too heavy on the CPU."
"It's not scalable in that you cannot use a license for multiple devices."
"The stability needs to be improved. There are bugs that you have to deal with."
"It's not a huge thing, because it doesn't happen very often, but I'll notice sometimes, when there's a startup scan, the computer does bog down a little bit. However, this happens rarely."
"We have experienced some problems with the actualization of some endpoints. We then have to manually reinstall the version on these endpoints."
"ESET Endpoint Security lacks some advanced functionalities and features which would be useful to be interconnected with the solutions we use, such as Microsoft 365."
"The update process can be improved, and there could be an automatic update process when a new version comes out. For system updates or program updates, there could be more automation."
 

Pricing and Cost Advice

"The monthly fee is $55 USD per user."
"CylancePROTECT is an affordable solution."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."
"We would just add more if there are new users, but right now you just need one license for per user."
"The solution's license is moderately priced."
"I think it's available for a pretty fair price. If you know how to use it, then it's a very fair price for what you get."
"You need to pay for the ESET Endpoint Antivirus license monthly or yearly, whichever you choose."
"For 200 or so users, it might cost around $10,000 or so. That is for a first-time purchase. A renewal may come in at $7,000 to $8,000, or around 20% to 30% less. This is a rough estimate of what to expect."
"The price of ESET Endpoint Antivirus is fair compared to the performance of other solutions."
"There is a license needed to use this solution and there is an annual subscription. The price is inexpensive."
"The cost of the solution is hard to justify even if the EDR operates well."
"The price of the solution is reasonable compared to the other products out there. It is definitely in line with the competition."
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
867,349 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
11%
Government
7%
Comms Service Provider
6%
Comms Service Provider
15%
Computer Software Company
14%
Manufacturing Company
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
By reviewers
Company SizeCount
Small Business67
Midsize Enterprise17
Large Enterprise21
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
What needs improvement with ESET LiveGuard Advanced?
The areas where ESET Endpoint Protection Platform could be improved include implementing single sign-on for the cloud environment, true multi-tenant options, and extensive APIs to easily integrate ...
What is your primary use case for ESET LiveGuard Advanced?
The main use case for ESET Endpoint Protection Platform is endpoint protection and blocking malware, making sure that the firewalls on the endpoints are correctly configured and allowing easy manag...
 

Also Known As

Blackberry Protect
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. ESET Endpoint Protection Platform and other solutions. Updated: September 2025.
867,349 professionals have used our research since 2012.