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The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
An incident portal is available where we can raise tickets and based on priority, they reply.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
Whenever more resources are needed, they become available automatically without any human interference.
If any webMethods.io product is installed on-premises and a company wants to scale its application, either vertical scaling or horizontal scaling is needed.
Vertically, scalability is fine, however, I have not expanded horizontally with the product yet.
We provide support to our clients, and the minimum calls I receive are for webMethods.io; it's very stable.
There are some issues like the tool hanging or the need for additional jars when exposing web services.
The decision map could be improved to allow more than three options at a decision point.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
When comparing the license cost and request per minute cost, webMethods.io needs to address that.
Another enhancement would be in OCR; currently, there is a huge demand for OCR capabilities. It would be perfect if webMethods.io had a built-in component for OCR, as this would be tested and allow customers to use it better than a third-party OCR application.
A special discount of at least 50% for old customers would allow us to expand our services and request more resources.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
Regarding the pricing and licensing of webMethods.io, I don't think it's expensive when compared with the features.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
If we want to make a REST API, SOAP, REST, or any other type, all kinds of things are put in one box and we can make anything we want to.
It facilitates the exposure of around 235 services through our platform to feed various government entities across the entire country.
I believe data transformation is exceptional in webMethods.io because they have an online database that can cache the database online.
| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 16 |
| Large Enterprise | 36 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 11 |
| Large Enterprise | 64 |
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
webMethods.io Integration is a powerful integration platform as a service (iPaaS) that provides a combination of capabilities offered by ESBs, data integration systems, API management tools, and B2B gateways.
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