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Bizagi vs OutSystems comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Bizagi offers substantial ROI with significant returns, cost-effectiveness, and competitive advantages, enhancing satisfaction among users.
Sentiment score
7.1
OutSystems typically offers high ROI through fast development and cost savings, though initial expenses and developer skills impact outcomes.
Developing that same project in OutSystems can be completed in around 40 to 50% less time, requiring only six resources.
 

Customer Service

Sentiment score
7.0
Bizagi offers efficient customer service with occasional delays; premium plans improve responsiveness, though inconsistencies exist for others.
Sentiment score
7.2
OutSystems' service is generally proactive and responsive, but advanced help varies by SLA, location, and contract tier.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
Many helpful videos and documentation are available on the OutSystems site, making it relatively easy to learn the platform.
 

Scalability Issues

Sentiment score
6.6
Bizagi is scalable and suitable for medium-sized businesses, with growth potential and performance reliant on infrastructure quality.
Sentiment score
7.7
OutSystems offers scalable, adaptable solutions for enterprises, with seamless cloud expansion and efficient management, despite pricing concerns.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
They can be deployed vertically and horizontally, supporting as many deployments as needed.
 

Stability Issues

Sentiment score
7.0
Bizagi is reliable with minor update issues, appreciated for performance and stability, but occasional bugs accompany new features.
Sentiment score
8.0
OutSystems is praised for stability and reliability, handling large systems well, with minor issues on high data loads.
 

Room For Improvement

Bizagi requires enhancements in performance, integration, user interface, pricing, documentation, automation, reporting, marketing, and support.
OutSystems faces performance and integration issues, high licensing costs, and needs improvements in support, automation, UI, and documentation.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
It is crucial to be aware of which module corresponds to which application in real-time projects, as there are multiple applications.
I would like to see more integration between the use of artificial intelligence to speed up the process delivery time.
 

Setup Cost

Bizagi offers a free modeler while the full BPM suite, with revised licensing prices, favors larger enterprises over smaller ones.
OutSystems is costly, suited for larger enterprises, with yearly fees varying by usage, covering licenses and infrastructure.
It was less expensive than some of the other tools.
Subsequent users can be added at an additional cost per user; exact pricing details can be found on the OutSystems site.
 

Valuable Features

Bizagi offers a user-friendly, BPMN 2.0 compliant platform excelling in process modeling and automation with fast, agile development.
OutSystems streamlines development with low-code tools, offering rapid deployment, easy integration, and enhanced productivity through reusable components.
It is open source.
The user interface is very good, making it easy for business people to understand.
OutSystems offers a lot of reusable components and solutions that I can simply drag and drop and use, which has a significant impact on project delivery time.
OutSystems has a very good learning curve for developers.
 

Categories and Ranking

Bizagi
Ranking in Rapid Application Development Software
16th
Ranking in Low-Code Development Platforms
11th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
81
Ranking in other categories
Business Process Design (6th), Business Process Management (BPM) (5th), Process Automation (5th), No-Code Development Platforms (4th), Process Mining (5th)
OutSystems
Ranking in Rapid Application Development Software
3rd
Ranking in Low-Code Development Platforms
2nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
52
Ranking in other categories
Mobile Development Platforms (1st)
 

Mindshare comparison

As of June 2025, in the Low-Code Development Platforms category, the mindshare of Bizagi is 3.2%, up from 2.3% compared to the previous year. The mindshare of OutSystems is 10.1%, up from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Low-Code Development Platforms
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
DhrubajyotiBiswas - PeerSpot reviewer
Helps us efficiently streamline repetitive tasks, but they could provide improved connectors to integrate with outside platforms
The OutSystems' most effective features for speeding up development cycles are the process orchestration and the drag-and-drop updating of business processes. I would recommend it to a friend or colleague, especially if they are looking for a solution that is easy to deploy and helps streamline internal processes. I rate it a six out of ten.
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Use our free recommendation engine to learn which Low-Code Development Platforms solutions are best for your needs.
853,960 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Government
9%
Manufacturing Company
7%
Educational Organization
23%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
Which solution is better for developing non-ITSM applications: OutSystems or Service Now?
The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping th...
What industries do you think OutSystems is most useful for?
I cannot really name an industry in which OutSystems cannot be beneficial. Who does not want to make top-notch applications that work in no time? And OutsyStems does exactly that. The low-code plat...
How did you decide which OutSystems edition was the best one for you?
We started using OutSystems fairly recently, so we are still on the free version of it. My company is still testing how we like the platform, but so far, we have been satisfied with it and will li...
 

Comparisons

 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Randstad, Warner Brothers, HP, Intel, ING, Banco Popular, Thrivent Financial, Bacardi, Kent State University, Bacardi, FICO, ING, Vodafone, AbbVie, Estafeta, Siemens, Vopak
Find out what your peers are saying about Bizagi vs. OutSystems and other solutions. Updated: April 2025.
853,960 professionals have used our research since 2012.