"The solution offers a free version of their product."
"In Bizagi, all of the features are valuable."
"I like the business process management engine. It's very detailed, and you can probably map any of the corporate workflow processes you come across in it compared to some of the other solutions out there. I can probably say that it has very good support to work in tandem with other RP solutions in the market. The software is still very user-friendly and integral, and they have pretty good online resources. The automation feature is pretty good, so is the integration feature."
"I like that Bizagi is fully compatible with BPMN 2.0. It also eases the way in which we work with BPMN 2.0 itself, which is a comprehensive and rather complex notation standard."
"It is easy to use and easy to learn. It is also fully compatible with BPMN virtual tool. Bizagi is very fast in responding to and fixing the issues."
"The most valuable feature is the organizational modeling capability."
"The user interface is pretty good."
"Great mapping feature that's easy to use."
"The solution is scalable. If a company needs to expand it, it's completely possible to do so."
"The most valuable feature is that the software controls everything from a single management window."
"Its availability is very good."
"The most valuable parts of this solution are the richness of its features and its easy interface."
"What I find the most valuable is the process workflow. It is really good."
"Every module sets up the same information in a unique repository."
"The support experience in Latin America is great."
"We have many use cases for this solution but the feature I have found most valuable is the IT Portfolio Management module."
"Difficult to export in formats other than PDF."
"Its performance needs to be improved. The main thing is that it is limited, especially in terms of the response times. When the processes become a bit large, it is very awkward to work with the Bizagi modeler. When you have already modeled but start to rearrange, it is quite a bit of an effort to change the stuff. When you rearrange lanes or have new structures, it goes rather squiggly up and down and so on, which could be improved. The visual outputs of the DIREPs of the process models are pixelated and have a bad image quality. It is a PNG or JPEG, and you cannot export it as a PDF. When you have rather large processes, you should be able to arrange them hierarchically. Currently, it is not supported. If you use sub-processes and inflate a process, suddenly the arrangement is totally different, and although you know the process, you have to look where is it now. You need a good understanding of the levels of your processes before you start in Bizagi. It can have automatic support for optimal presentation. In BPM, you should have it from the top left to the bottom right. However, in most cases, people don't know how they should arrange it. Therefore, it would be nice to have a suggestion system for different arrangements to be able to better present the process."
"Cloud support for their process mapping tool could be better. To map all your processes in any way and call your data, you need to download their on-premise setup or their desktop setup. Cloud support for process mapping is limited, and they should work on that."
"It should provide the ability to create a simple application. It can be used for database modeling diagrams and forms, but it should also support CRUD, that is, create, read, update and delete."
"It would be useful if we can connect Bizagi to other solutions, such as a local financial solution or Power BI. It would also be good and helpful to be able to connect Bizagi to some services solutions. It should also support right-to-left languages, such as Arabic."
"Bizagi doesn't have integrations with other solutions, such as ERP systems. In the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult. Its scalability can also be improved. It is good for a startup, but when you need something more complex, it is not good."
"For the small business, this is very bad because it is still fragmented. The licensing policy should be more flexible and small company oriented. In micro-small companies, there should only be one or two. That's not the problem. Maybe it is too flexible, there are so many pieces that you need to put together. When you have a small business, it can be a little complicated, not so easy."
"The free version could be better. Some of the templates and all the functionalities aren't available in the free version. I've been trying to check some maps, for example, organizational maps or a model on organization hierarchy. Apparently, there seems to be no template. You have to create your own. I am not sure if there are templates, but I've not really seen any. I think that there's room for improvement."
"I would like to see more regular updates released."
"The features are limited. I'm hoping in the future the solution will be bigger and include more items. Right now, overall, it needs more."
"Lacking more out of the box integrations."
"MEGA HOPEX's problem is that it is expensive, but it's a fantastic tool."
"This product is expensive and would be improved by lowering its price."
"The solution is quite expensive."
"The initial setup can be quite complex at first."
"It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB."
Bizagi is ranked 7th in Business Process Design with 27 reviews while MEGA HOPEX is ranked 11th in Business Process Design with 9 reviews. Bizagi is rated 7.8, while MEGA HOPEX is rated 7.8. The top reviewer of Bizagi writes "Great user interface, offers a free version, and has pretty good technical support". On the other hand, the top reviewer of MEGA HOPEX writes "Excellent support experience that is local to South America and is easy to expand". Bizagi is most compared with Camunda Platform, Visio, Bonita, ARIS BPA and SAP Signavio Process Manager, whereas MEGA HOPEX is most compared with ARIS BPA, Sparx Systems Enterprise Architect, LeanIX, Visio and Pega BPM. See our Bizagi vs. MEGA HOPEX report.
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