Bizagi and GitLab operate in different categories, with Bizagi in business process modeling and GitLab in DevOps and code management. GitLab tends to have the upper hand due to its comprehensive CI/CD pipelines and repository management features, making it well-suited for development environments, while Bizagi is appreciated for its process modeling capabilities.
Features: Bizagi is known for its business process modeling, simulation capabilities, and BPMN compliance, making it user-friendly and intuitive for process automation. GitLab is valued for its CI/CD pipelines, seamless code review processes, and its robust integration with DevOps tools.
Room for Improvement: Bizagi users point out the need for better performance, improved licensing processes, and enhanced integration with external tools. GitLab's areas for improvement include better project management tool integration, stronger security features, and improved cost management for smaller teams.
Ease of Deployment and Customer Service: Bizagi offers flexible deployment options with on-premises, cloud, and hybrid models, but requires enhanced technical support responsiveness. GitLab, with a strong cloud presence, provides efficient support at premium service levels, though its support quality can vary depending on service tiers.
Pricing and ROI: Bizagi offers a free modeler option which is beneficial for small projects but has seen increased licensing costs, impacting smaller businesses. GitLab's free tier and various paid plans, including a cost-effective Premium offering, are generally viewed as more flexible and appealing for medium to large-scale deployments.
We have saved time significantly, reducing deployment time from four hours to five minutes per deployment.
Migrating to GitLab is bringing time-saving benefits, and everything is easier to automate.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
I have interacted with architects for some advice during the implementation, and they were prompt in their response.
I have had meetings where they taught me, explained things, and provided guidance for starting from scratch.
We have rarely needed to escalate issues to technical support since GitLab usually runs seamlessly.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
It has all the features required for our coding and deployment needs, which makes it scalable to our changing requirements.
We're transitioning to OpenShift for future scalability with increased user numbers.
I have not encountered any performance or stability issues with GitLab so far.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
It would be beneficial to have a user-friendly interface for setting up these configurations, instead of just writing YAML files.
Roadmaps and Gantt charts in GitLab are not as advanced as in Jira, and changing start and end dates is more laborious in GitLab.
GitLab can improve its user interface to make conflict resolution more user-friendly.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
Even when working in other small organizations, we opted for GitLab as it was cost-efficient.
The pricing of GitLab is reasonable, aligning with what I consider to be average compared to competitors.
The price is high, and it limits user accessibility.
It is open source.
The user interface is very good, making it easy for business people to understand.
The Ultimate version offers enhanced features for security scanning through DAST and SAST analysis, which have greatly benefitted our project workflow.
As we implement automated testing and DevSecOps, it speeds up the process by forty to sixty percent.
The feature I appreciate the most about GitLab is its ease of use and compatibility, which allows for straightforward building and deployment processes.
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
GitLab is a complete DevOps platform that enables teams to collaborate and deliver software faster.
It provides a single application for the entire DevOps lifecycle, from planning and development to testing, deployment, and monitoring.
With GitLab, teams can streamline their workflows, automate processes, and improve productivity.
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