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Bitdefender GravityZone EDR vs BlackBerry Cylance Cybersecurity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone EDR
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
61
Ranking in other categories
Endpoint Detection and Response (EDR) (11th)
BlackBerry Cylance Cybersec...
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
Endpoint Protection Platform (EPP) (30th)
 

Mindshare comparison

Bitdefender GravityZone EDR and BlackBerry Cylance Cybersecurity aren’t in the same category and serve different purposes. Bitdefender GravityZone EDR is designed for Endpoint Detection and Response (EDR) and holds a mindshare of 2.4%, down 2.5% compared to last year.
BlackBerry Cylance Cybersecurity, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 1.1% mindshare, down 1.3% since last year.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Bitdefender GravityZone EDR2.4%
CrowdStrike Falcon10.3%
Microsoft Defender for Endpoint9.8%
Other77.5%
Endpoint Detection and Response (EDR)
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
BlackBerry Cylance Cybersecurity1.1%
Microsoft Defender for Endpoint9.9%
CrowdStrike Falcon7.9%
Other81.1%
Endpoint Protection Platform (EPP)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Bitdefender GravityZone EDR needs to be more stable."
"It is a good anti-malware product that is highly stable."
"What I have found to be valuable is after every new release of the solution there are more features. At the time that we bought Bitdefender GravityZone, it was their top solution. We went from their Enterprise version to Elite, Elite HD, Ultra, and now there is an Ultra Plus available."
"I like GravityZone's short implementation time. It takes only a day, at most."
"I haven't had a problem with its stability yet. Since we deployed it, we haven't had one computer instance where we had to reimage the computer due to the virus."
"I like the risk assessment tool built into Bitdefender GravityZone EDR because I'm really into risk assessments and vulnerability testing."
"They are constantly updating the solution against malware."
"The product is stable. It has a small footprint, but it does a lot of heavy lifting."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"​Centralized dashboard online which can be used for managing a huge product."
"A user can continue to add endpoints and the solution will continue to perform well."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."
 

Cons

"Sometimes, the platform takes a while to allow connectivity on the Mac endpoints."
"In the future, maybe this will need to morph into AI threat intelligence."
"There is a need to work on the deployment, when it comes to deploying to Windows machines with regards to downloading the size of the package."
"The outreach from support was a bit bad according to their plan, but we've got two people here that manage and support GravityZone and interact with them and they manage it very well."
"The installation is not straightforward and should be easier to do."
"What's happening now in this field is artificial intelligence, the behavior part. That is now the trend in many products, including Bitdefender, and this is where the product needs improvement."
"Application Control should be available on the cloud."
"The cryptosystem could be improved a bit."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"The initial deployment was quite complicated."
"The user interface is outdated."
"Making the dashboards a bit modern to make them easier to search would also be helpful."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"It's a good solution but some features just need to be updated."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
 

Pricing and Cost Advice

"The solution's pricing is average."
"I have very good pricing for the solution, which is one of the reasons why I am not switching to other products. I rate the tool's pricing a two out of ten."
"Bitdefender GravityZone EDR is cost-effective and has the best pricing."
"It has a suitable price for every company and organization."
"It is not that expensive. Compared to its competitors, it is well-priced and well-placed."
"We need to pay for a yearly license for the solution."
"Licensing is done on a yearly basis and it's workstation-based."
"The product has a reasonable price."
"The license price for this solution could be better. It's on the expensive side."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"CylancePROTECT is an affordable solution."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"We pay our license on a yearly basis and have just renewed for two years."
"The monthly fee is $55 USD per user."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Computer Software Company
11%
Manufacturing Company
6%
Hospitality Company
6%
Computer Software Company
12%
Manufacturing Company
10%
Government
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise9
Large Enterprise10
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
The negative aspect is that when asking for customization, the OEM takes considerable time to implement changes. Many times customization is not possible, and the OEM states that such customization...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Blackberry Protect
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Find out what your peers are saying about Bitdefender GravityZone EDR vs. BlackBerry Cylance Cybersecurity and other solutions. Updated: March 2020.
871,469 professionals have used our research since 2012.