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Bitdefender GravityZone EDR vs BlackBerry Cylance Cybersecurity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone EDR
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
61
Ranking in other categories
Endpoint Detection and Response (EDR) (10th)
BlackBerry Cylance Cybersec...
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
Endpoint Protection Platform (EPP) (31st)
 

Mindshare comparison

Bitdefender GravityZone EDR and BlackBerry Cylance Cybersecurity aren’t in the same category and serve different purposes. Bitdefender GravityZone EDR is designed for Endpoint Detection and Response (EDR) and holds a mindshare of 2.6%, down 2.9% compared to last year.
BlackBerry Cylance Cybersecurity, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 1.1% mindshare, down 1.4% since last year.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Bitdefender GravityZone EDR2.6%
CrowdStrike Falcon11.4%
Microsoft Defender for Endpoint10.1%
Other75.9%
Endpoint Detection and Response (EDR)
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
BlackBerry Cylance Cybersecurity1.1%
Microsoft Defender for Endpoint10.0%
CrowdStrike Falcon8.2%
Other80.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Useful for the day-to-day analysis of the security infrastructure."
"The solution is probably one of the top five, best security solutions on the market at the moment."
"The initial setup is easy."
"The most valuable feature for me is the ability to whitelist, blacklist, and be very granular as to what I blocked, what apps I blocked, and what websites I block. I think that's probably the most valuable feature."
"The advanced direct control on offer is excellent."
"I have access to it from anywhere."
"The Ultra is a valuable feature."
"It is a very stable solution."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"You can manage all the threats and everything from a centralized dashboard."
"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."
"On the management side, we liked the way it displays things."
"The initial setup of CylancePROTECT is very easy."
"I like the AI and mathematical components that they use."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
 

Cons

"The pricing should be improved. The user interface has been improved on a yearly basis. The key issue is that they need to look at their pricing."
"The firewall security could be better."
"The one thing that we are missing and want to see is user analytics. So, that is what I'm really interested in: behavior analytics and end user behavior."
"Sometimes, the platform takes a while to allow connectivity on the Mac endpoints."
"They need to improve the dashboard by adding a dedicated executive view. This view should provide executives with a clear overview of what's happening."
"I would like to see a remote desktop for installed endpoints so administrators can see what is on a user's screen or what a user is doing."
"This solution would be improved if it included antivirus functionality. You currently need to install a plug-in to Outlook for each email to be scanned."
"Technical support could be faster and more responsive."
"The security scripting needs improvement. It needs deeper security for scripting."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"CylancePROTECT could be improved in its technical support and communication."
"They could improve on the false positives, reporting and whitelisting features."
"It should provide more details about the events that they have detected."
"The solution’s user interface could be improved."
"The initial deployment was quite complicated."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
 

Pricing and Cost Advice

"Bitdefender GravityZone EDR is cheaper than Kaspersky. There are no additional costs apart from licensing ones."
"The solution is not expensive but there are cheaper options in the market. In terms of competitiveness, the price is reasonable with no other additional costs besides the licensing fees."
"Price-wise, Bitdefender GravityZone EDR is a bit expensive in the Philippines."
"There are different packages available that vary in terms of licensing fees."
"We need to pay for a yearly license for the solution."
"There are some differences. It's more cost-effective, yet it provides the same functionalities as Defender. That's why I've been exploring the comparisons. We pay for it annually, and it's a per-seat payment."
"Bitdefender GravityZone Ultra's pricing is competitive in the market."
"The product has a reasonable price."
"The product cost is about $5, per user, per month."
"We pay our license on a yearly basis and have just renewed for two years."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"I think that the price we are paying is good for what it is."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"CylancePROTECT is an affordable solution."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Computer Software Company
12%
Manufacturing Company
6%
Hospitality Company
6%
Computer Software Company
11%
Manufacturing Company
11%
Government
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise9
Large Enterprise10
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
The negative aspect is that when asking for customization, the OEM takes considerable time to implement changes. Many times customization is not possible, and the OEM states that such customization...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Blackberry Protect
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Find out what your peers are saying about Bitdefender GravityZone EDR vs. BlackBerry Cylance Cybersecurity and other solutions. Updated: March 2020.
867,497 professionals have used our research since 2012.