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Bitdefender GravityZone EDR vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone EDR
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
62
Ranking in other categories
Endpoint Detection and Response (EDR) (9th)
Trend Micro Smart Protection
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Endpoint Protection Platform (EPP) (30th)
 

Mindshare comparison

Bitdefender GravityZone EDR and Trend Micro Smart Protection aren’t in the same category and serve different purposes. Bitdefender GravityZone EDR is designed for Endpoint Detection and Response (EDR) and holds a mindshare of 2.6%, down 3.0% compared to last year.
Trend Micro Smart Protection, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 0.7% mindshare, up 0.5% since last year.
Endpoint Detection and Response (EDR)
Endpoint Protection Platform (EPP)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is probably one of the top five, best security solutions on the market at the moment."
"The pricing is reasonable."
"Bitdefender GravityZone EDR needs to be more stable."
"One of the most valuable features is the signature updating in near real-time."
"It is a good anti-malware product that is highly stable."
"It's a very stable solution."
"I like that you can manage all the time and you can uninstall and install everything via the web console."
"The setup was easy."
"Integrates easily with almost every third-party product"
"Trend Micro is easy to use and it has good security features."
"What I like about Trend Micro Smart Protection is that it detects unknown threats that are not visible on other platforms. It catches low-hanging threats, such as certain binary downloads, that aren't flagged by other tools."
"The solution gives users peace of mind that, form an endpoint perspective, they are protected once it is installed."
"We do get notifications, which are helpful."
"Trend Micro Smart Protection includes compliance features where you can establish rules against endpoint vulnerabilities and attack parameters. It offers Smart Detection, Smart Update, and sandboxing to detect and analyze suspicious files, providing a smart approach to zero-day threat detection. Trend Micro Smart Protection offers rapid response to zero-day threats with a strong team backing up the discovery process. Virtual patching is a crucial feature, effectively closing vulnerable ports and access points. Regarding web reputation services, aggregating data from multiple sources, including Trend Micro, Proofpoint, and others, helps inform threat prevention efforts and automate responses."
"The tool will query the information from the cloud to identify suspicious or malicious files that can be a threat. It will provide you with real-time updates on the latest and ongoing attacks and malware information."
"The most useful feature is endpoint security."
 

Cons

"The pricing should be improved. The user interface has been improved on a yearly basis. The key issue is that they need to look at their pricing."
"In terms of improvement of the solution, it could have better features. For example, having a firewall within. This way we would only need one solution."
"The one thing I'd say about their complete MDR product is that it's too expensive, which is why I prefer to use an alternative SOC and integrate Bitdefender to a different SOC on their own."
"The interface could be improved."
"The firewall security could be better."
"For many, the problems come mostly when they start tweaking or short-cutting - particularly for patch management."
"In the future, maybe this will need to morph into AI threat intelligence."
"Sometimes, the platform takes a while to allow connectivity on the Mac endpoints."
"I'm not sure about the cloud migration part, in terms of whether it is seamless or not."
"Trend Micro Smart Protection is a very system-intensive product, and it would be better if it could be made less burdensome on the resources."
"It could be faster in responding to new threats like ransomware."
"It is onsite. It does have its challenges in terms of scalability."
"The dashboard or console of Trend Micro Smart Protection should be easier to comprehend"
"The solution’s technical support is not very good and could be improved."
"In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features."
"There are certain concerns with the product's stability, so it is an area where improvements are required."
 

Pricing and Cost Advice

"I rate the product's price a four on a scale of one to ten, where one is low, and ten is high."
"Each endpoint device we purchased came with its own license."
"When I first started using this solution I was paying $80 annually. I did not pay any additional fees. There are other solutions that are cheaper on the market."
"We need to pay for a yearly license for the solution."
"The solution's pricing is average."
"As I am on a different model, my clients pay me on a monthly basis."
"I have very good pricing for the solution, which is one of the reasons why I am not switching to other products. I rate the tool's pricing a two out of ten."
"If you look at the solution's price point, it's actually low market value, especially in comparison to other ones."
"The cost seems competitive."
"Trend Micro Smart Protection is more costly than competitor solutions"
"This solution provides good value for the price."
"In terms of pricing, in comparison to products like Kaspersky, Trend Micro's price might appear higher. However, this elevated cost can be rationalized due to the extensive features and detection engines that Trend Micro provides. The price may be a challenge for countries with economic conditions like Sri Lanka. If there was reasonable pricing for Sri Lanka, it would be a plus point."
"Instead of going for monthly or yearly licensing models, it is better to go ahead with three-year or five-year licensing models as it can be cheaper."
"If I'm not mistaken, for three years, for 400 licenses, we paid nearly 15,000 euros. We don't have any additional costs that we have to pay on top of that."
"The pricing is good compared to Symantec and McAfee."
"There is an annual subscription license on it. In the next release, there might be monthly payment options. So, people might be able to get it through AWS in the future, but right now for on-prem, it is annual."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
12%
Government
5%
Hospitality Company
5%
Computer Software Company
14%
Manufacturing Company
12%
Financial Services Firm
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I'm not involved in licensing, so I have no idea of the cost. However, their pricing is comparable to CrowdStrike. None of these solutions are cheap.
What needs improvement with Trend Micro Smart Protection?
The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection. More support for malware and botnets would be beneficial.
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Trend Micro Smart Protection and other solutions. Updated: March 2020.
859,957 professionals have used our research since 2012.