Bitdefender GravityZone EDR vs Trend Micro Smart Protection comparison

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95% willing to recommend
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84% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Bitdefender GravityZone EDR and Trend Micro Smart Protection based on real PeerSpot user reviews.

Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Bitdefender GravityZone EDR vs. Trend Micro Smart Protection Report (Updated: March 2020).
768,924 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Ability to get forensics details and also memory exfiltration.""he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features.""Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture.""We have FortiEDR installed on all our systems. This protects them from any threats.""The product detects and blocks threats and is more proactive than firewalls.""It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up.""Forensics is a valuable feature of Fortinet FortiEDR.""The solution was relatively easy to deploy."

More Fortinet FortiEDR Pros →

"I have access to it from anywhere.""It is a good anti-malware product that is highly stable.""The performance is great.""GravityZone can be controlled from the cloud.""The product is stable. It has a small footprint, but it does a lot of heavy lifting.""The solution's deployment is very easy and flexible.""The installation is straightforward.""It efficiently investigates security incidents."

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"Trend Micro Smart Protection includes compliance features where you can establish rules against endpoint vulnerabilities and attack parameters. It offers Smart Detection, Smart Update, and sandboxing to detect and analyze suspicious files, providing a smart approach to zero-day threat detection. Trend Micro Smart Protection offers rapid response to zero-day threats with a strong team backing up the discovery process. Virtual patching is a crucial feature, effectively closing vulnerable ports and access points. Regarding web reputation services, aggregating data from multiple sources, including Trend Micro, Proofpoint, and others, helps inform threat prevention efforts and automate responses.""The most valuable features of Trend Micro Smart Protection are the email gateway and R & D which have contributed to their additional capability and development.""It is a stable solution.""We do get notifications, which are helpful.""The administration through the cloud is valuable.""Helps with vulnerability and patch management, making it easier to provide top-notch services to our customers.""Product-wise, it is amazing. It includes DLP, vulnerability management, and application whitelisting features. These features are very good and add value in selling this solution to our customers. These features make the key selling point. I recently did a comparison with the FireEye firewall for a customer. They were basically going to replace Trend Micro with their EDR. Because of these features, I could convince the customer that Trend Micro is better than FireEye.""The solution gives users peace of mind that, form an endpoint perspective, they are protected once it is installed."

More Trend Micro Smart Protection Pros →

Cons
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions""Cannot be used on mobile devices with a secure connection.""The only minor concern is occasional interference with desired programs.""It takes about two business days for initial support, which is too slow in urgent situations.""FortiEDR can be improved by providing more detailed reporting.""The SIEM could be improved.""We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team.""There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."

More Fortinet FortiEDR Cons →

"Occasionally websites are unnecessarily blocked due to monitoring software on those sites.""Using this product requires quite a bit of training, which is hard to get.""We find it's making the machines run slow.""There's room for improvement in terms of protection. That's my primary concern.""The main area for improvement is the dashboard of the cloud console, where we manage security policies and groupings. It needs to be more flexible and informative.""They were working on the encryption management for laptops, and if they complete it then it would be helpful.""Bitdefender GravityZone Ultra should include more advanced features than their competitors in the market for the auto-detection of viruses and threats within the environment.""The graphical user interface for EDR could be improved."

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"Trend Micro Smart Protection could improve the false positive with some integrations with other solutions and automated reporting. The reports should allow the user to set up some customer trigger alerts instead of the user having to look at the report manually. Additionally, the responses from sender detection and response feature could improve.""I cannot recall noticing any missing features.""The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products.""Recently our end users are feeling that their system resources are too occupied and slowed because of the Trend Micro agent - that the agent is doing lots and lots of background activities which include that Application Control, Advanced Threat Protection. We raised the complaint with them and are waiting for their technical support. The support could be faster for all the Trend Micro solutions.""The solution could be more stable and secure.""The only notable concern is the level of support in the particular region of Sri Lanka. Following events in the past two years, the quality of technical support has regrettably declined.""This product is not very simple and in fact, kind of hard for some people to understand.""Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration."

More Trend Micro Smart Protection Cons →

Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "The price is per license per endpoint. The price is different for everyone, but we find the price is cheap for us."
  • "Licensing is done on a yearly basis and it's workstation-based."
  • "It has a suitable price for every company and organization."
  • "There is a fully functional trial that we used and we didn't have any issues."
  • "There are different packages available that vary in terms of licensing fees."
  • "Price-wise, we have a better licensing agreement with Bitdefender than we did with competing vendors."
  • "Bitdefender GravityZone Ultra is less expensive than other solutions, such as CrowdStrike. We had a really good deal because it was their year-end and they were trying to do a lot of sales that week. We bought a three-year contract from them and the cost was approximately $17 per endpoint, per year. It is was a very good price. I have spoken to other people who have purchased CrowdStrike at approximately $60 per endpoint, per year. I have no complaints about the price of this solution."
  • "The solution is not expensive but there are cheaper options in the market. In terms of competitiveness, the price is reasonable with no other additional costs besides the licensing fees."
  • More Bitdefender GravityZone EDR Pricing and Cost Advice →

  • "We pay for the solution on a yearly basis. We pay approximately 100 Euros a year per user. There are no additional fees above this."
  • "This solution provides good value for the price."
  • "The licensing is on a yearly basis and I believe our organization paid about $2,000/year. However, it's been a while since I looked at the pricing and we no longer use the solution."
  • "Our organization has paid licensing for three years, which averaged about $4.00 USD per user. We've been satisfied with the licensing. It's quite reasonable."
  • "Its price is fine. Price-wise, it is competitive with any other vendor."
  • "If I'm not mistaken, for three years, for 400 licenses, we paid nearly 15,000 euros. We don't have any additional costs that we have to pay on top of that."
  • "The pricing is good compared to Symantec and McAfee."
  • "The cost seems competitive."
  • More Trend Micro Smart Protection Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer:We have FortiEDR installed on all our systems. This protects them from any threats.
    Top Answer:We license it per employee, so as long as the employee count remains the same, the licensing won't change. We have it… more »
    Top Answer:The tool's graphical user interface is common and very friendly, making it an overall user-friendly product.
    Top Answer:Price-wise, Bitdefender GravityZone EDR is a bit expensive in the Philippines. In the Philippines, users usually want… more »
    Top Answer:The improvement of the product is required since I am in the cybersecurity industry, where there are a lot of antivirus… more »
    Top Answer:In terms of licensing cost, it falls within the average range compared to competitors, almost 7 out of 10.
    Top Answer:No online encryption or cloud services are available for the tool, so my company has to install it mostly in an… more »
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Bitdefender GravityZone Ultra, Bitdefender GravityZone
    Trend Micro Smart Protection Complete
    Learn More
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    Bitdefender GravityZone Ultra is an endpoint security solution that offers protection against even the most elusive cyber threats. The solution provides a full range of security capabilities, including threat detection, pre- and post- compromise visibility, alert triage, automatic response, advanced search, investigation, and more. It is designed with a single agent/single consoler architecture, is cloud-native, and also supports on-premises deployments.

    Bitdefender GravityZone Ultra Features

    Bitdefender GravityZone Ultra has many valuable key features. Some of the most useful ones include:

    • Extended endpoint detection and response: Bitdefender GravityZone Ultra applies XDR capabilities to detect advanced attacks across multiple endpoints in hybrid infrastructures, including workstations, servers, or containers running various operating systems.
    • Integrated human and endpoint risk analytics: The Bitdefender GravityZone Ultra solution continuously identifies user actions and behaviors that may pose a security risk to your organization, such as using unencrypted web pages for logging into websites, usage of compromised USBs, poor password management, recurrent infections, and more.
    • Layered defense: Bitdefender GravityZone Ultra offers highly effective layered protection to protect against threats by using signatureless technologies like advanced local and cloud machine learning, behavior analysis technologies, and integrated sandbox and device hardening.
    • Low overhead incident investigation and response: Bitdefender GravityZone Ultra allows incident response teams to react fast and stop ongoing attacks via fast alerts, attack timelines, and sandbox outputs.

    Bitdefender GravityZone Ultra Benefits

    There are many benefits to implementing Bitdefender GravityZone Ultra. Some of the biggest advantages the solution offers include:

    • Next-gen prevention and detection: The solution uses advanced prevention capabilities such as PowerShell Defense, Exploit Defense, and Anomaly Detection to block attacks earlier in the attack chain (at pre-execution) so your security posture remains intact and safe. Once an active threat is detected, automatic response kicks in to block further damage or lateral movements.
    • Cross platform coverage: Bitdefender GravityZone Ultra covers all enterprise endpoints, running Windows, Linux, or Mac in physical, virtualized, or cloud infrastructures, ensuring consistent security across your entire infrastructure.
    • Third-party integration APIs: Bitdefender GravityZone Ultra supports integration with pre-existing security operations tools.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the Bitdefender GravityZone Ultra solution.

    Robert N., CEO at CSToday, says, “We like the dashboard, the console, the reporting. It's very easy to deploy. It has great security with excellent standard policies and is extremely stable.”

    PeerSpot user David A., Cybersecurity Analyst & System Engineer at Compucare Systems Inc., mentions, "The best feature for our customers is the ransomware feature. It is very fresh and powerful. Bitdefender also has a feature called Ransomware Vaccine. With this feature, when a file from the ransomware is encrypted Bitdefender can revert it back to the original file. It automatically decrypts the file and puts the ransom in quarantine."

    Troy F., Managing Director at TEPSA (Pty) Ltd., comments, “The valuable features are, of course, the protection against malware, ransomware, and any other forms of malicious software, but the solution also provides application and device control which stops people copying things onto a memory stick, for example. In addition, it provides web filtering and blocking of inappropriate websites. The product covers pretty much every aspect of cyber security, but the primary function that everybody gets it for is the anti malware or antivirus protection.”

    Traditional security solutions can’t keep up with your users. Turning to multiple point products to address the myriad of challenges only increases complexity and may leave gaps in your security. Plus, you need a flexible solution that can grow and change with you as you migrate from on-premises to the cloud. To effectively counter today’s evolving threat landscape, you need integrated security that consolidates your view across all layers of protection and all deployment models.
    Trend Micro™ Smart Protection Complete is a connected suite of security capabilities that protects
    your users no matter where they go or what they do. This modern security delivers the best protection at multiple layers: endpoint, application, and network, using the broadest range of threat protection techniques available. Plus, you can evolve your protection along with your business using flexible on-premises, cloud, and hybrid deployment models that fit your IT environment today and tomorrow. In addition, you can manage users across multiple threat vectors from a single “pane of glass,” giving you complete visibility of the security of your environment.

    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    Mentor Graphics, Rudersdal Kommune
    Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider11%
    Manufacturing Company11%
    Educational Organization5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    REVIEWERS
    Financial Services Firm21%
    Transportation Company8%
    Government8%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Comms Service Provider11%
    Manufacturing Company7%
    Government6%
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company19%
    Comms Service Provider15%
    Pharma/Biotech Company8%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Manufacturing Company9%
    Financial Services Firm8%
    Government7%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise16%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business71%
    Midsize Enterprise14%
    Large Enterprise15%
    VISITORS READING REVIEWS
    Small Business39%
    Midsize Enterprise18%
    Large Enterprise43%
    REVIEWERS
    Small Business33%
    Midsize Enterprise33%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise20%
    Large Enterprise54%
    Buyer's Guide
    Bitdefender GravityZone EDR vs. Trend Micro Smart Protection
    March 2020
    Find out what your peers are saying about Bitdefender GravityZone EDR vs. Trend Micro Smart Protection and other solutions. Updated: March 2020.
    768,924 professionals have used our research since 2012.

    Bitdefender GravityZone EDR is ranked 15th in Endpoint Detection and Response (EDR) with 54 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews. Bitdefender GravityZone EDR is rated 8.6, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Intercept X Endpoint and Check Point Harmony Endpoint, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon and Fortinet FortiClient. See our Bitdefender GravityZone EDR vs. Trend Micro Smart Protection report.

    We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.