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Bitdefender GravityZone EDR vs BlackBerry Cylance Cybersecurity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone EDR
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
61
Ranking in other categories
Endpoint Detection and Response (EDR) (10th)
BlackBerry Cylance Cybersec...
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
Endpoint Protection Platform (EPP) (31st)
 

Mindshare comparison

Bitdefender GravityZone EDR and BlackBerry Cylance Cybersecurity aren’t in the same category and serve different purposes. Bitdefender GravityZone EDR is designed for Endpoint Detection and Response (EDR) and holds a mindshare of 2.6%, down 2.9% compared to last year.
BlackBerry Cylance Cybersecurity, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 1.1% mindshare, down 1.4% since last year.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Bitdefender GravityZone EDR2.6%
CrowdStrike Falcon11.4%
Microsoft Defender for Endpoint10.1%
Other75.9%
Endpoint Detection and Response (EDR)
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
BlackBerry Cylance Cybersecurity1.1%
Microsoft Defender for Endpoint10.0%
CrowdStrike Falcon8.2%
Other80.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We like the dashboard, the console, the reporting. It's very easy to deploy."
"It's a very stable solution."
"The tool's graphical user interface is common and very friendly, making it an overall user-friendly product."
"The Ultra is a valuable feature."
"You can analyze any incident or malicious behavior. You can take action from within the EDR, and it can assist you in understanding how the attack was initiated or any malicious behavior in your environment."
"I have found Bitdefender GravityZone Ultra to be highly scalable."
"Go for Bitdefender GravityZone EDR without any second thought."
"The initial setup is easy."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"It secures different entry points into the network."
"Endpoints are protected in real-time without the need of a centralized server."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
 

Cons

"There is a need to work on the deployment, when it comes to deploying to Windows machines with regards to downloading the size of the package."
"Occasionally websites are unnecessarily blocked due to monitoring software on those sites."
"We would like to see a more advanced dashboard."
"The solution wasn't designed to be used in France."
"The areas of Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) could benefit from improvement in terms of how problems are reported and displayed. The way the problems are presented and the information provided could be improved."
"The reporting is much too simple."
"We find it's making the machines run slow."
"The solution is sometimes resource-intensive."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"If they can add more features on top of their Persona feature that would be ideal."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"The solution should implement AI in the product."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"I would say one thing that they might need to bring in is protection for mobile devices."
 

Pricing and Cost Advice

"I have very good pricing for the solution, which is one of the reasons why I am not switching to other products. I rate the tool's pricing a two out of ten."
"If you look at the solution's price point, it's actually low market value, especially in comparison to other ones."
"Each endpoint device we purchased came with its own license."
"The pricing is competitive."
"As I am on a different model, my clients pay me on a monthly basis."
"The product has a reasonable price."
"There are different packages available that vary in terms of licensing fees."
"I rate the product's price a four on a scale of one to ten, where one is low, and ten is high."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"The license price for this solution could be better. It's on the expensive side."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"The solution provides me with competitive pricing."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"The monthly fee is $55 USD per user."
"I think that the price we are paying is good for what it is."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Computer Software Company
12%
Manufacturing Company
6%
Hospitality Company
6%
Computer Software Company
11%
Manufacturing Company
11%
Government
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise9
Large Enterprise10
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
The negative aspect is that when asking for customization, the OEM takes considerable time to implement changes. Many times customization is not possible, and the OEM states that such customization...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Blackberry Protect
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Find out what your peers are saying about Bitdefender GravityZone EDR vs. BlackBerry Cylance Cybersecurity and other solutions. Updated: March 2020.
867,497 professionals have used our research since 2012.