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BigPanda vs InfluxDB comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
BigPanda surpasses Netcool in efficiency, reducing resources and enhancing incident resolution and recovery times for heavy users.
Sentiment score
5.8
Companies experienced enhanced operational efficiency and increased customer satisfaction with InfluxDB through real-time monitoring and automation.
BigPanda offers significant time-saving, cost-saving, and resource-saving benefits.
Technical Lead
BigPanda saves time with its advanced features and manages large environments while requiring fewer resources compared to our previous tool, Netcool.
Software Engineer at Trianz
Resource count has probably reduced by about ten to twenty percent due to the reduced incident count, which enables me to identify issues faster, meaning business recovery is quicker.
Director Of Engineering at Broadcom Inc.
These improvements translated into both cost savings and better service reliability, directly impacting business outcomes.
Senior Data Engineer at a university with 201-500 employees
It simplifies processes and reduces the need for additional employees.
Team Lead, Software at Energybox
It has reduced a lot of time in terms of troubleshooting because the way it produces the data on a time-series basis allows me to collect and store the data for future reference.
Sdet Performance Engineer at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
6.5
BigPanda's support is praised for responsiveness and effectiveness, despite occasional delays, with some users noting communication issues.
Sentiment score
5.8
InfluxDB customer support is praised for enterprise-level help but needs faster response times and more complex deployment support.
If BigPanda can consistently provide such competent contacts, I would rate the support ten out of ten, otherwise, it is an eight out of ten.
Engineer - Cloud and Infrastructure Services at a tech vendor with 10,001+ employees
Companies like CoreLogix, which is a log platform, achieve ten out of ten due to their responsiveness.
CEO / Co-Founder at Aiops ltd
For technical support, we have only had to address password resets and alert mismatching.
Technical Lead
They get on a call, resolve issues, and handle everything efficiently.
Senior Dev Ops Engineer at 11 East Capital
The InfluxDB support team was knowledgeable and helped us troubleshoot complex problems efficiently.
Senior Data Engineer at a university with 201-500 employees
Obtaining that quantity of data directly from InfluxDB is quite challenging, and that is why we ask for help from the InfluxDB team to retrieve the data to avoid timeouts and those kinds of issues.
Team Lead, Software at Energybox
 

Scalability Issues

Sentiment score
7.2
BigPanda efficiently scales across environments, managing numerous alerts and servers, with high ratings despite occasional peak-time delays.
Sentiment score
7.0
InfluxDB scales efficiently in enterprises, supports large data volumes, and integrates well, though backup stability varies by deployment.
It handles large volumes of alerts without limitations.
We manage a large environment with over 50,000 servers and various monitoring tools like Dynatrace, New Relic, Splunk, Nagios, and Datadog.
Software Engineer at Trianz
I rate the scalability of BigPanda at eight.
Manager Observability at ICE
The main challenge with InfluxDB, which is common with all databases, was handling very high throughput systems and high throughput message flow.
Deployment Engineer at Derq
It can handle large volumes of time-series data and with high ingestion rates, making it suitable for enterprise-scale deployments.
Senior Data Engineer at a university with 201-500 employees
We’ve scaled on volume with seven years of continuous data without performance degradation.
Senior System Developer at Norled
 

Stability Issues

Sentiment score
7.5
BigPanda is stable with slight slowdowns; users request intuitive features, appreciate communication, and note improved stability and task management.
Sentiment score
8.0
InfluxDB is reliable, stable, and supported, with minor issues resolved by integrations and support, except in Azure China.
BigPanda is now stable.
I would rate the availability of BigPanda at nine because it's almost 99.99% available.
Manager Observability at ICE
However, when handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer.
Software Engineer at Trianz
It serves as the backbone of our application, and its stability is crucial.
Senior System Developer at Norled
We have used it to support mission-critical systems with continuous data ingestion and real-time analytics.
Senior Data Engineer at a university with 201-500 employees
It is very stable, with no reliability or downtime in InfluxDB.
Student at a educational organization with 1,001-5,000 employees
 

Room For Improvement

BigPanda requires AI enhancements, bug fixes, improved usability, expanded features, and better integration to address cost and performance issues.
InfluxDB requires improvements in query language, UI, pricing, documentation, scalability, cloud integration, and support for non-technical users.
A 'deep dive' analysis feature would be appreciated to give detailed insights such as CPU usage and disk space analysis.
It would be beneficial if BigPanda leveraged AI to solve critical issues related to editing and sending alerts based on enrichment mapping files.
Software Engineer at Trianz
If BigPanda could integrate AI, it would enhance the platform significantly by offering chatbot functionality within the BigPanda UI.
Engineer - Cloud and Infrastructure Services at a tech vendor with 10,001+ employees
InfluxDB deprecated FluxQL, which was intuitive since developers are already familiar with standard querying.
Chief Technology Officer at Presta Agency
Having a SQL abstraction in InfluxDB could be beneficial, making it more accessible for teams that prefer querying with SQL-style syntax.
Senior System Developer at Norled
It could include automated backup and a monitoring solution for InfluxDB or a script developed by a REST API.
Network engineer at a energy/utilities company with 10,001+ employees
 

Setup Cost

BigPanda offers competitive pricing and flexible licensing, benefiting high-growth companies with potential costs reaching $200,000 annually.
InfluxDB's pricing shift to a monthly model prompts enterprises to consider open-source options for cost-effective scalability and flexibility.
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
Software Engineer at Trianz
There are indirect costs related to managing open-source products, leading to resource investment in maintaining the dashboards for these capabilities.
Director Of Engineering at Broadcom Inc.
We use the open-source version of InfluxDB, so it is free.
Senior System Developer at Norled
I find the cloud version pricing of InfluxDB reasonable, and for the on-premises solution we use in our service, we need to purchase licenses.
Team Lead, Software at Energybox
Pricing is based on data volume, retention, and features, which really makes it scalable but requires careful planning to avoid unexpected costs.
Senior Data Engineer at a university with 201-500 employees
 

Valuable Features

BigPanda enhances incident management with AI-driven analysis, reducing response times via integration and alert consolidation for improved reliability.
InfluxDB excels in fast data writes, analytics, and integration, enhancing efficiency and visualization with robust community support.
Its automation has significantly improved incident response times, reducing the process to within one minute.
It can correlate multiple issues within a single device, create a single incident, and thus reduce noise and provide faster resolution.
Manager Observability at ICE
BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality.
Technical Lead
The most important feature for us is low latency, which is crucial in building a high-performance engine for day trading.
Chief Technology Officer at Presta Agency
InfluxDB’s core functionality is crucial as it allows us to store our data and execute queries with excellent response times.
Senior System Developer at Norled
It helps me maintain my solution easily because it is very reliable, so we didn't face any performance issues or crashes regarding our queries; we can get the results very fast.
Solutions Engineer at a tech vendor with 51-200 employees
 

Categories and Ranking

BigPanda
Ranking in IT Infrastructure Monitoring
21st
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
IT Alerting and Incident Management (9th), AIOps (9th)
InfluxDB
Ranking in IT Infrastructure Monitoring
14th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
20
Ranking in other categories
Non-Relational Databases (1st), Open Source Databases (7th), Network Monitoring Software (13th), NoSQL Databases (6th)
 

Mindshare comparison

As of July 2026, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.7%, down from 0.9% compared to the previous year. The mindshare of InfluxDB is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
InfluxDB0.7%
BigPanda0.7%
Other98.6%
IT Infrastructure Monitoring
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Automated incident workflows have reduced alert noise and now improve response efficiency
In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.
Mugeesh Husain - PeerSpot reviewer
Team Lead, Software at Energybox
Time series data has been managed efficiently for IoT sensors but reporting still needs improvement
How InfluxDB can be improved is relevant since for Energy Box, we face certain issues. We have customers worldwide, including the United States, United Kingdom, and Europe, but when we expanded to China two years ago, they indicated that they do not support the cloud version there. Our application is built on the cloud, which required us to create a separate application for Azure China, which was painful for us. The second issue involves frequent version changes. For example, we started with version one, transitioned to version two, and I heard they are considering InfluxDB version three, reverting to earlier practices. InfluxDB should improve without completely changing its approach. Now we have to redo our work for InfluxDB version three. Regarding needed improvements, the documentation is sufficient, but pricing presents a challenge. InfluxDB has standard pricing, which is acceptable for large companies. However, for startups in our position, they should provide special discounts so everyone can utilize it. The pricing should adapt as companies grow, which is a reasonable expectation.
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Manufacturing Company
9%
Healthcare Company
6%
Outsourcing Company
6%
Financial Services Firm
12%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise12
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for BigPanda?
Regarding extra expenses, I pay more for communication and do not incur costs for another dashboard perspective, but there are indirect costs related to managing open-source products, leading to re...
What needs improvement with BigPanda?
Something that comes to mind regarding improvements is communication, as I rely heavily on another tool. If BigPanda could provide communication capabilities beyond just sending notifications—such ...
What needs improvement with InfluxDB?
If the dashboarding facility can be improved in terms of the visualization parameters and the amount of support available from the community, as well as having smarter alerts to send those alerts t...
What is your primary use case for InfluxDB?
My main use case for InfluxDB is to inject all my performance data and visualize it as a data source into Grafana. My data comes from JMeter from a plugin, which is inserting data to InfluxDB, and ...
What advice do you have for others considering InfluxDB?
It is good to start with InfluxDB to stabilize your data, visualize your data, and have the data stored on a time-series basis. I would recommend everyone to get into InfluxDB and start using it. T...
 

Comparisons

 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
ebay, AXA, Mozilla, DiDi, LeTV, Siminars, Cognito, ProcessOut, Recommend, CATS, Smarsh, Row 44, Clustree, Bleemeo
Find out what your peers are saying about BigPanda vs. InfluxDB and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.