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BigPanda vs InfluxDB comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.5
BigPanda offers efficiency benefits for managing over 10,000 events weekly, saving time and resources compared to tools like Netcool.
Sentiment score
4.7
InfluxDB enhances efficiency by reducing display time and workforce needs, streamlining projects without extra licensing investments.
BigPanda offers significant time-saving, cost-saving, and resource-saving benefits.
Technical Lead
BigPanda saves time with its advanced features and manages large environments while requiring fewer resources compared to our previous tool, Netcool.
Software Engineer at Trianz
InfluxDB reduced my time to show data without any interruption, also reducing the number of people needed to manage the project; it is very good to have InfluxDB in my project.
Student at a educational organization with 1,001-5,000 employees
 

Customer Service

Sentiment score
6.5
BigPanda's customer service is responsive and helpful, with noted inconsistencies like slow emails and no phone support.
Sentiment score
5.5
Users find InfluxDB forums comprehensive, but may face slow support unless using premium services; many resolve issues independently.
If BigPanda can consistently provide such competent contacts, I would rate the support ten out of ten, otherwise, it is an eight out of ten.
Engineer - Cloud and Infrastructure Services at a tech vendor with 10,001+ employees
Companies like CoreLogix, which is a log platform, achieve ten out of ten due to their responsiveness.
CEO / Co-Founder at Aiops ltd
For technical support, we have only had to address password resets and alert mismatching.
Technical Lead
 

Scalability Issues

Sentiment score
7.2
BigPanda is scalable and integrates well, although experiences vary based on configuration efforts and peak time performance.
Sentiment score
6.9
InfluxDB is scalable and useful for data monitoring, with mixed feedback on cost, backup, and performance at enterprise levels.
It handles large volumes of alerts without limitations.
We manage a large environment with over 50,000 servers and various monitoring tools like Dynatrace, New Relic, Splunk, Nagios, and Datadog.
Software Engineer at Trianz
I rate the scalability of BigPanda at eight.
Manager Observability at ICE
The main challenge with InfluxDB, which is common with all databases, was handling very high throughput systems and high throughput message flow.
Deployment Engineer at Derq
We’ve scaled on volume with seven years of continuous data without performance degradation.
Senior System Developer at Norled
InfluxDB's scalability is fine for me; I gather a lot of metrics and have not had any issues.
Network engineer at a energy/utilities company with 10,001+ employees
 

Stability Issues

Sentiment score
7.5
BigPanda is stable with minimal downtime and effective incident management, though occasional service interruptions are promptly addressed.
Sentiment score
8.0
InfluxDB is stable and reliable, with occasional data loss, manageable with Kafka; supporting various applications efficiently.
BigPanda is now stable.
I would rate the availability of BigPanda at nine because it's almost 99.99% available.
Manager Observability at ICE
However, when handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer.
Software Engineer at Trianz
It serves as the backbone of our application, and its stability is crucial.
Senior System Developer at Norled
It is very stable, with no reliability or downtime in InfluxDB.
Student at a educational organization with 1,001-5,000 employees
After integrating Kafka, it never broke again, as Kafka handled messages and metrics appropriately, decreasing the message throughput.
Deployment Engineer at Derq
 

Room For Improvement

BigPanda requires enhancements in analytics, usability, integration, UI, and cost while improving accuracy, dashboards, and multi-cloud observability.
InfluxDB needs improved UI simplicity, error logging, backup capabilities, query language, clustering, documentation, performance, and security enhancements.
A 'deep dive' analysis feature would be appreciated to give detailed insights such as CPU usage and disk space analysis.
It would be beneficial if BigPanda leveraged AI to solve critical issues related to editing and sending alerts based on enrichment mapping files.
Software Engineer at Trianz
If BigPanda could integrate AI, it would enhance the platform significantly by offering chatbot functionality within the BigPanda UI.
Engineer - Cloud and Infrastructure Services at a tech vendor with 10,001+ employees
InfluxDB deprecated FluxQL, which was intuitive since developers are already familiar with standard querying.
Chief Technology Officer at Presta Agency
Having a SQL abstraction in InfluxDB could be beneficial, making it more accessible for teams that prefer querying with SQL-style syntax.
Senior System Developer at Norled
It could include automated backup and a monitoring solution for InfluxDB or a script developed by a REST API.
Network engineer at a energy/utilities company with 10,001+ employees
 

Setup Cost

BigPanda offers cost-effective pricing at $200,000 annually, providing flexibility and competitive advantages for high-growth companies.
InfluxDB's pricing change to a monthly fee affects enterprise costs, while some benefit from unclear setup and licensing details.
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
Software Engineer at Trianz
We use the open-source version of InfluxDB, so it is free.
Senior System Developer at Norled
My experience with pricing, setup cost, and licensing for InfluxDB was great, as I did not use any license.
Network engineer at a energy/utilities company with 10,001+ employees
 

Valuable Features

BigPanda streamlines incident management with AI-driven alert deduplication, offering seamless integration and enhancing real-time incident resolution.
InfluxDB offers efficient time series capabilities and integration, ideal for high-performance data analysis and visualization in various projects.
Its automation has significantly improved incident response times, reducing the process to within one minute.
It can correlate multiple issues within a single device, create a single incident, and thus reduce noise and provide faster resolution.
Manager Observability at ICE
BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality.
Technical Lead
The most important feature for us is low latency, which is crucial in building a high-performance engine for day trading.
Chief Technology Officer at Presta Agency
InfluxDB’s core functionality is crucial as it allows us to store our data and execute queries with excellent response times.
Senior System Developer at Norled
It helps me maintain my solution easily because it is very reliable, so we didn't face any performance issues or crashes regarding our queries; we can get the results very fast.
Solutions Engineer at a tech vendor with 51-200 employees
 

Categories and Ranking

BigPanda
Ranking in IT Infrastructure Monitoring
27th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
IT Alerting and Incident Management (8th), AIOps (12th)
InfluxDB
Ranking in IT Infrastructure Monitoring
21st
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
15
Ranking in other categories
Non-Relational Databases (2nd), Open Source Databases (8th), Network Monitoring Software (23rd), NoSQL Databases (6th)
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.6%, down from 1.0% compared to the previous year. The mindshare of InfluxDB is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
InfluxDB0.5%
BigPanda0.6%
Other98.9%
IT Infrastructure Monitoring
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Automated incident workflows have reduced alert noise and now improve response efficiency
In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.
HJ
Senior System Developer at Norled
Tracking vessel movements seamlessly with continuous data collection and query execution
We mainly write and read data from InfluxDB. We perform very simple queries to do time series on a key, which is a unique ID of the vessel. We will select a vessel and select from time to time stamp. That’s what we do. InfluxDB’s core functionality is crucial as it allows us to store our data and execute queries with excellent response times.
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Manufacturing Company
9%
Computer Software Company
7%
Healthcare Company
7%
Manufacturing Company
10%
Financial Services Firm
10%
Computer Software Company
9%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise11
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise8
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about BigPanda?
One of the most valuable features of BigPanda is its user-friendly interface.
What is your experience regarding pricing and costs for BigPanda?
The pricing of BigPanda includes considerations for pricing, licensing, and setup costs of the solution.
What do you like most about InfluxDB?
InfluxDB is a database where you can insert data. However, it would be best if you had different components for alerting, data sending, and visualization. You need to install tools to collect data ...
What needs improvement with InfluxDB?
Although I didn't encounter any significant challenges, I think that if there was a NoSQL version of InfluxDB, that would also help because I have used the SQL version. I wish InfluxDB were also av...
What is your primary use case for InfluxDB?
My main use case for InfluxDB involved working on a LEO satellite KPI monitoring application, where I gathered latency, throughput, packet loss, jitter, and various types of network data for severa...
 

Comparisons

 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
ebay, AXA, Mozilla, DiDi, LeTV, Siminars, Cognito, ProcessOut, Recommend, CATS, Smarsh, Row 44, Clustree, Bleemeo
Find out what your peers are saying about BigPanda vs. InfluxDB and other solutions. Updated: January 2026.
880,745 professionals have used our research since 2012.