Monday.com and Bigin by Zoho CRM compete in project management and customer relationship management sectors respectively. Monday.com appears stronger in project management with its versatile tools, whereas Bigin by Zoho CRM leads in CRM functionalities and integrations with Zoho's suite.
Features: Monday.com provides customizable project boards, time tracking, and automation capabilities, making it suitable for project-centric tasks. Bigin by Zoho CRM features pipeline management, telephony, and detailed reporting, focusing on CRM-specific tasks.
Ease of Deployment and Customer Service: Bigin by Zoho CRM offers easy deployment and integration with Zoho apps, ensuring a smooth experience. Monday.com involves a more complex setup due to numerous customization options, catered to diverse environments.
Pricing and ROI: Monday.com has a flexible pricing model that can lead to higher costs based on customization needs, potentially prolonging ROI realization. Bigin by Zoho CRM provides competitive pricing with a quicker ROI due to its ready-to-use CRM features and lower setup costs.
Product | Market Share (%) |
---|---|
monday.com for Enterprise | 1.9% |
Bigin by Zoho CRM | 0.9% |
Other | 97.2% |
Company Size | Count |
---|---|
Small Business | 177 |
Midsize Enterprise | 25 |
Large Enterprise | 21 |
Bigin by Zoho CRM is a streamlined CRM platform designed to meet the needs of small businesses, offering essential CRM functionalities with ease of use, enabling businesses to efficiently manage customer interactions and sales processes.
It operates as a lightweight CRM focusing on pipeline visibility and data-driven decision-making. Users can track deals, schedule follow-ups, and collaborate across teams, providing a simple yet effective way to enhance customer relationships. Bigin is acclaimed for its balance between robust features and simplicity. While it proves invaluable for small business operations, users indicate that enhancements in customization and scalability could elevate its utility further.
What are the standout features of Bigin by Zoho CRM?Bigin by Zoho CRM is often used in small and medium enterprises needing straightforward CRM solutions without the complexities of larger systems. Industries such as retail, service-based businesses, and startups find its features particularly useful, helping teams focus on customer engagement and sales growth.
Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.
Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.
What are the key features of Monday.com?In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.
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