BigFix vs WhatsUp Gold comparison

HCLSoftware and Progress Software are both solutions in the Configuration Management category. HCLSoftware is ranked #10 with an average rating of 8.3, while Progress Software is ranked #20 with an average rating of 8.0. HCLSoftware holds a 4.6% mindshare in CM, compared to Progress Software’s 1.8% mindshare. Additionally, 97% of HCLSoftware users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

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Executive Summary

We performed a comparison between BigFix and WhatsUp Gold based on real PeerSpot user reviews.

Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed BigFix vs. WhatsUp Gold Report (Updated: June 2026).

Buyer's Guide

BigFix vs. WhatsUp Gold

June 2026

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Helped 902,894 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of July 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.7%, down from 10.2% compared to the previous year. The mindshare of BigFix is 4.6%, down from 9.1% compared to the previous year. The mindshare of WhatsUp Gold is 1.8%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	4.7%
BigFix	4.6%
WhatsUp Gold	1.8%
Other	88.9%

Configuration Management

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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Ravi Khanchandani

Founder Director at Techsa Services

Long-term partnership improves customer satisfaction and delivers efficient endpoint management

BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them. Their software distribution is very efficient because they use a pull mechanism rather than a push mechanism, allowing each machine to download from the closest repository and install themselves. The same assessment mechanism applies for real-time vulnerability remediation, allowing identification, evaluation, and automatic remediation across machines. Compliance metrics typically measure the patch percentages deployed against the number of endpoints, which could be various device types including virtual machines and mobile devices. Measurements are taken against each device type, looking into compliance percentages for browsers such as Chrome and Edge based on their versions.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like how Intune brings everything into one place. For example, you can set up conditional access to applications and devices inside Intune. I also like the segregation inside the Intune devices. You can segregate them by Windows, iOS, iPadOS, macOS, and Android. You can sort it by platform, so you don't need to go into the devices section."

"The navigation, the keys, and the settings are easy to find. It is easy to understand."

"The main advantage is that Intune performs its intended functions effectively."

"We have one MDM that works with Windows, iOS, and Android."

"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."

"Microsoft Intune has been a time saver and reduces the time and effort IT admins have to invest."

"Microsoft Intune does a great job of helping protect our environment."

"The most useful features in Microsoft Intune are the policy enforcement and conditional access. These features make our operations easier from a company perspective."

More Microsoft Intune pros

"The use of fast query has been extremely valuable providing insight in real time of the endpoints."

"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."

"The most valuable features of the solution are Windows patching and the hardware and software inventory."

"Reliability of the agent and the ability to troubleshoot actions after they've been taken are the most valuable features."

"The most valuable feature is patch management, a must have, even for Linux and iOS."

"Support is very awesome. Every time we have needed something from technical support, they have been on top of everything with a very quick turnaround in the issues that we've had with the product."

"HCL is India-based, and they've done a good job with BigFix, and they're also able to deliver the software at a lower price now."

"BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner, reduced help desk calls by 60-70%, empowered users with a self-service portal to fix their own problems, and helped us avoid compliance fines in the tens of thousands of dollars by enabling accurate software audits and license verification."

More BigFix pros

"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."

"It is very good at monitoring the network and keeps us up to date on the status of internal devices."

"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."

"The most valuable aspects of the solution are the application monitors that allow for discreet roaming on network devices."

"This product has aided us in procurement and is overall a well-priced solution."

"It's a good product, and if one has the expertise to use it, it will be a good investment and it will help IT to save and plan for the future."

"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."

"There is a flow monitor option, so we can trace the source IP, the destination IP, and top talker feature in this."

More WhatsUp Gold pros

Cons

"Every time we call, we get bounced to a new team... there is no cohesive end-to-end support, which is very frustrating and time-consuming."

"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."

"Almost every day during the initial deployment, I would chat with technical support for solutions. They did not give me a suitable solution to solve the false positive alarms."

"Yes, there are a couple of issues with stability."

"There could be more wizard-driven policy development or creation. Some of the policies can get quite complex. If they have a wizard that assists the administrators in creating the policy, that will be a great job."

"Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there."

"The most significant issue I encounter is troubleshooting when a policy is not applying or a device is showing non-compliant; the error messages can be pretty vague, which makes it necessary for me to dig around and piece things together myself."

"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."

More Microsoft Intune cons

"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand."

"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."

"The product is quite buggy and complicated to use."

"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."

"Technical support is getting better. About five years ago, it was horrible."

"I'd like to see better API integration with BigFix. We have some tremendous API capability inside of CyFIR and the ability to take textual search results, for example, and bring that back into the BigFix dashboard. This would be of extreme interest to us and our customers."

"The self-service application seems to need some work to replace the client UI."

"I have concerns about BigFix's pricing, which I find to be slightly on the higher side."

More BigFix cons

"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."

"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

"The point system is not clear and clarity around this would improve our understanding of the system."

"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."

"The price could be improved. When we first started using this product, the company was new. The prices were very low then, in comparison with HP OpenView or IBM, but now the policy is too high, relative to the number of devices we have."

"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."

"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."

More WhatsUp Gold cons

Pricing and Cost Advice

"Microsoft Intune is included in the E5 license at no additional cost."

"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."

"Microsoft Intune is expensive."

"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."

"It is expensive. The cost depends on the license that we choose."

"All security solutions worldwide are expensive. Microsoft has allowed a small scale of features within Microsoft Intune for cost-efficient solutions. If you want the full suite, you need to invest more to gain better security features."

"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."

"Existing E5 license holders for M365, Intune, and Azure, receive a free license."

More Microsoft Intune pricing and cost advice

"Its price is very reasonable."

"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."

"The price of BigFix could be lower. However, I am always seeking a lower price."

"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."

"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."

"The price is very fair."

"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."

More BigFix pricing and cost advice

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"The price of WhatsUp Gold is good."

"The most valuable feature is the cost compared to other solutions."

"The pricing can be on the expensive side when considering competing products."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

"There is a license needed to use WhatsUp Gold."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Financial Services Firm

13%

Manufacturing Company

10%

Government

Construction Company

Financial Services Firm

13%

Manufacturing Company

10%

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	189
Midsize Enterprise	65
Large Enterprise	185

By reviewers
Company Size	Count
Small Business	30
Midsize Enterprise	12
Large Enterprise	67

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What is your experience regarding pricing and costs for BigFix?

The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...

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What needs improvement with BigFix?

I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...

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What is your primary use case for BigFix?

I have been working at Tech Data for the last 12 plus years.

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What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information fir...

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What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complic...

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What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well...

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Comparisons

IBM MaaS360 vs Microsoft Intune

Compared 10% of the time

Jamf Pro vs Microsoft Intune

Compared 10% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 6% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 4% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 3% of the time

More Microsoft Intune Competitors

Tanium vs BigFix

Compared 5% of the time

Red Hat Ansible Automation Platform vs BigFix

Compared 5% of the time

Microsoft Configuration Manager vs BigFix

Compared 4% of the time

Red Hat Satellite vs BigFix

Compared 3% of the time

HashiCorp Terraform vs BigFix

Compared 2% of the time

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LibreNMS vs WhatsUp Gold

Compared 3% of the time

SCOM vs WhatsUp Gold

Compared 3% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

ScienceLogic vs WhatsUp Gold

Compared 3% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

June 2026

Download Microsoft Intune product report

Buyer's Guide

BigFix

June 2026

Download BigFix product report

Buyer's Guide

WhatsUp Gold

June 2026

Download WhatsUp Gold product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Tivoli Endpoint Manager

No data available

Interactive Demo

Demo not available

Microsoft

HCLSoftware

Demo not available

Progress Software

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

HCL BigFix offers a Unified Endpoint Management platform that enhances security, reduces costs, and simplifies IT operations across hybrid, multi-cloud environments through a centralized control structure.

BigFix streamlines enterprise IT management by integrating infrastructure security, endpoint remediation, and employee experience automation within a single platform. It enables IT Operations and Security teams to function efficiently from a unified control plane, managing over 155 million endpoints. Its robust architecture supports continuous compliance and automated vulnerability remediation, closing the gap between detection and fix. It excels in digital employee experience by ensuring proactive monitoring and utilizing agentic AI for self-healing workflows and intelligent automation, thereby reducing manual efforts and enhancing productivity.

What are BigFix's key features?

Efficient Patch Management: Automates and optimizes patch distribution across platforms.
Compliance Integration: Ensures robust adherence to compliance standards through automated processes.
Scalability: Capable of managing and securing an extensive range of endpoints.
Multi-Platform Support: Provides management for various operating systems through a single console.
Customization Options: Enables API-based customizations and versatile reporting capabilities.

What are potential benefits and ROI factors?

Enhanced Security: Swift vulnerability management reduces risk exposure.
Cost Efficiency: Centralized management minimizes operational complexities and expenses.
Operational Resilience: Maintains compliance and security across distributed environments.
Ease of Management: Simplifies diverse environment management with robust tools.
Boost in Productivity: Reduces manual IT efforts while improving employee experience.

Industries such as telecom, finance, and industrial facilities leverage BigFix for comprehensive patch management, software deployment, and inventory solutions. They benefit from its capacity to support endpoint security, compliance, and diverse operational needs, using it for vulnerability assessment and custom content creation.

HCLSoftware

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

Mitchells and Buzzers, Callaway

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

BigFix vs. WhatsUp Gold

June 2026

Free Report: BigFix vs. WhatsUp Gold

Find out what your peers are saying about BigFix vs. WhatsUp Gold and other solutions. Updated: June 2026.

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