We performed a comparison between BigFix and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's initial setup phase is very easy."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Ability to get forensics details and also memory exfiltration."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"It is stable and scalable."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"It's good for reporting hardware and software."
"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"It's very straightforward."
"In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits."
"It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, find the information we need in the case of security incidents. The capability allows us to gather a lot of information very quickly and it also allows us to have a centralized reporting feature and a centralized deployment capability which is nice."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"The most useful feature is endpoint security."
"The next-generation antivirus features are excellent."
"The scalability works well."
"The tool will query the information from the cloud to identify suspicious or malicious files that can be a threat. It will provide you with real-time updates on the latest and ongoing attacks and malware information."
"The most valuable feature of Trend Micro Smart Protection is automatic scanning."
"It is a stable solution."
"The most valuable features of Trend Micro Smart Protection are the email gateway and R & D which have contributed to their additional capability and development."
"It is their most comprehensive endpoint protection solution. It includes DLP and Office 365. It also includes device control and the rest of the little bells and whistles that the traditional AV vendors have."
"The SIEM could be improved."
"I haven't seen the use of AI in the solution."
"Cannot be used on mobile devices with a secure connection."
"Making the portal mobile friendly would be helpful when I am out of office."
"The solution should address emerging threats like SQL injection."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"We'd like to see more one-to-one product presentations for the distribution channels."
"FortiEDR can be improved by providing more detailed reporting."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."
"The solution’s pricing could be improved."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"It can be improved speed-wise. They can make it a little bit light. If you do any query for servers in bulk, it can take some time. Similarly, creating a job can take some time."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"The remote software installation could be better."
"I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user permissions for data folders and whatnot. They need to really streamline and automate the Mac software deployment."
"Trend Micro Smart Protection is a very system-intensive product, and it would be better if it could be made less burdensome on the resources."
"The solution should improve its mobile management solution."
"The pricing of the solution can be improved."
"The solution needs to improve the deployment so it aligns with the latest Microsoft patches and upgrades. It makes the deployment process lengthy and painful."
"There are no data loss prevention features."
"Recently our end users are feeling that their system resources are too occupied and slowed because of the Trend Micro agent - that the agent is doing lots and lots of background activities which include that Application Control, Advanced Threat Protection. We raised the complaint with them and are waiting for their technical support. The support could be faster for all the Trend Micro solutions."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"The administration could be better. They could decrease the administrative burden and enable easier management. There are many features, options, and settings which is quite challenging for some of our customers. The complexity of the interface is also an issue. From a software point of view, I would prefer to see actual signatures and actual protection patterns, rather than new features."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews. BigFix is rated 8.6, while Trend Micro Smart Protection is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon and Fortinet FortiClient. See our BigFix vs. Trend Micro Smart Protection report.
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