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BigFix vs Trellix Endpoint Security Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
Cortex XDR offers significant ROI with enhanced security and efficiency, reducing costs, incidents, and boosting user satisfaction.
Sentiment score
4.9
BigFix delivers quick ROI with efficient patch management, reducing manual labor and costs while improving compliance and operational efficiency.
Sentiment score
8.0
Users report significant cost savings and customization benefits with Trellix Endpoint Security, enhancing value despite occasional complaints.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
Cyber Security Information Security Specialist at MHM Holding GmbH
We have observed tremendous return on investment after implementing Trellix Endpoint Security as it is a more cost-effective solution compared to other products.
Joint Director at PAA
Clients appreciate the solution’s customization capabilities and ongoing product improvements.
Information Security Engineer at Nhq Distribution Ltd
There are two parts: one is the encryption which is standard and no AI is needed, but the data protection part could benefit from AI to detect new types of data and protect it.
VP - Cyber Security at Olam International
 

Customer Service

Sentiment score
6.9
Cortex XDR support is praised for proficiency, but regional differences exist in response times and expertise consistency.
Sentiment score
7.6
BigFix's customer service is praised for expertise and responsiveness, enhanced by community resources and recent support improvements.
Sentiment score
7.4
Trellix support is praised for expertise but criticized for regional inconsistencies, slow responses, and unresolved upgrade issues.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical Director at SYSTEX
Technical support from HCL is satisfactory unless there are customization requirements.
Founder Director at Techsa Services
Whenever we need any kind of support, the BigFix team is present and available.
Solution Sales Specialist at TD SYNNEX
The response time is a notable issue.
Technical Associate at Valuepoint Systems
I would rate their customer service nine out of ten.
Joint Director at PAA
When we implemented Trellix Endpoint Security in their network, multiple malwares were detected.
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
 

Scalability Issues

Sentiment score
7.5
Cortex XDR provides scalable, efficient performance for thousands of users, supporting easy cloud and on-premises expansions with simple licensing.
Sentiment score
4.7
BigFix effectively manages environments of all sizes with high scalability, supporting large deployments without performance issues.
Sentiment score
8.3
Trellix Endpoint Security Platform offers scalable solutions for diverse environments, enabling easy expansion for small to large enterprises.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
I think scalability for Cortex XDR by Palo Alto Networks is good.
Threat Analyst II at a tech vendor with 1,001-5,000 employees
BigFix requires some minimum configuration requirements.
RPA Developer at Hexaware Technologies Limited
There are no limitations; the solution is easily scalable.
IT Manager at Gigabit Technologies Pvt Ltd
I would rate the scalability of the solution as a six out of ten, indicating some challenges due to downtime requirements.
Technical Associate at Valuepoint Systems
Trellix Endpoint Security is scalable.
Joint Director at PAA
 

Stability Issues

Sentiment score
8.0
Cortex XDR by Palo Alto Networks is stable and reliable, with minimal issues and consistently high performance ratings.
Sentiment score
6.2
BigFix is praised for its stability, efficient large-scale deployments, and autonomous operations with minimal user intervention and near-perfect ratings.
Sentiment score
8.1
Trellix Endpoint Security is generally stable, reliable, and effective for large deployments, with occasional feature issues and performance demands.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
I would rate its stability as nine out of ten.
Joint Director at PAA
I would rate the stability of Trellix Endpoint Security as near perfect, close to ten out of ten.
Information Security Engineer at Nhq Distribution Ltd
I think it's stable enough; earlier it had glitches, but now it's stable enough.
VP - Cyber Security at Olam International
 

Room For Improvement

Cortex XDR needs better UI, reporting, customization, cloud integration, support, and reduced false positives and resource use.
BigFix users seek pricing adjustments, enhanced interface, improved documentation, better integration, scalability, and cloud and mobile management solutions.
Trellix Endpoint Security needs improved support, performance, automation, integration, user experience, and better resource management across all systems.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
Building a management console is quick and simple, taking only one to two hours for setup.
Technical Director at SYSTEX
The problem was related to the hardware configuration and hardware specifications.
RPA Developer at Hexaware Technologies Limited
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Founder Director at Techsa Services
What needs improvement in Trellix Endpoint Security is the reduction of resource consumption by the scanning feature.
Technical Associate at Valuepoint Systems
Improvements are needed in forensic analytics to detect specific vulnerabilities.
Information Security Engineer at Nhq Distribution Ltd
The product does not seem to be cloud-native.
Architect at a government with 10,001+ employees
 

Setup Cost

Cortex XDR offers flexible, scalable licensing with robust features, fair pricing, and options for on-prem or cloud deployments.
BigFix offers flexible pricing with competitive but potentially costly plans, beneficial licensing, and discount options for larger deployments.
Trellix's pricing is affordable for large enterprises, offering flexible licensing, discounts, and feature-rich value despite high initial costs.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
Founder Director at Techsa Services
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
Technical Associate at Valuepoint Systems
Trellix Endpoint Security is cost-effective and provides excellent value for money.
Joint Director at PAA
My experience with pricing, setup cost, and licensing is good; compared to other tools, Trellix Endpoint Security Platform provides lower costs.
Senior Associate at a tech vendor with 10,001+ employees
 

Valuable Features

Cortex XDR offers AI-driven security, seamless integration, and automation, enhancing threat detection and risk reduction for networks.
BigFix offers scalable and customizable endpoint management with robust patching, software distribution, and security compliance across multiple platforms.
Trellix Endpoint Security offers advanced threat prevention with AI, customizable dashboard, automated response, and extensive protection features.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
Technical Director at SYSTEX
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
RPA Developer at Hexaware Technologies Limited
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
Founder Director at Techsa Services
Trellix Endpoint Security is a proven, robust, and cost-effective solution that protects the organization from different types of ransomware and attacks.
Joint Director at PAA
Including options like Application Control (formerly Solidcore), integrated monitoring, change control, DLP, and advanced threat protection, the solution offers comprehensive security.
Information Security Engineer at Nhq Distribution Ltd
The detection capability of Trellix Endpoint Security is higher than traditional antivirus solutions.
Senior Vice President IT at AS IT Consulting Pvt. Ltd.
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
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Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
106
Ranking in other categories
Endpoint Detection and Response (EDR) (7th), Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
BigFix
Ranking in Endpoint Protection Platform (EPP)
33rd
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Configuration Management (9th), Patch Management (8th), Unified Endpoint Management (UEM) (9th)
Trellix Endpoint Security P...
Ranking in Endpoint Protection Platform (EPP)
7th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
160
Ranking in other categories
Endpoint Detection and Response (EDR) (11th), Extended Detection and Response (XDR) (10th)
 

Mindshare comparison

As of March 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.5%, down from 4.0% compared to the previous year. The mindshare of BigFix is 1.1%, up from 1.1% compared to the previous year. The mindshare of Trellix Endpoint Security Platform is 3.6%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.5%
Trellix Endpoint Security Platform3.6%
BigFix1.1%
Other91.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
AM
RPA Developer at Hexaware Technologies Limited
Successfully manage endpoint security and compliance while facing integration challenges
I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.
PankajKumar24 - PeerSpot reviewer
IT Manager at Gigabit Technologies Pvt Ltd
Advanced threat prevention has strengthened incident response and customized security workflows
The biggest advantage of Trellix Endpoint Security Platform is the ATP solution, which provides advanced threat prevention. Machine learning algorithms are available in the product as part of the threat anti-malware, including predictive machine learning and behavioral analysis, which are integral to the anti-malware module of EPP. In terms of my experience with the machine learning algorithms for analysis and threat detection, we are analyzing logs provided by Trellix, but we are not able to conduct specific machine learning analysis on those logs. The automated response mechanisms in the products help with incident management because we have to create playbooks in Trellix console for automation, which we need to enable. The customizable dashboard of Trellix Endpoint Security Platform definitely contributes to the decision-making process, as we customize the dashboard according to customer requirements. When it comes to integration aspects, we are able to integrate Trellix Endpoint Security Platform with SIEM or SOAR solutions using the ePO console, which enhances threat detection capabilities. Reporting and analytics aspects have an impact on security posture assessment, as we are able to fetch reports in the ePO console customized according to customer requirements for downloading and sending via email.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
14%
Manufacturing Company
9%
Government
9%
Computer Software Company
7%
Manufacturing Company
13%
Government
11%
Financial Services Firm
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise36
Large Enterprise62
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...
What needs improvement with BigFix?
I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deplo...
How does Crowdstrike Falcon compare with FireEye Endpoint Security?
The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effec...
What is your experience regarding pricing and costs for McAfee Endpoint Security?
I don't have visibility on pricing because it is negotiated by a different team, as I look after the technical side.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Tivoli Endpoint Manager
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection, Trellix Endpoint Security (ENS)
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
inHouseIT, Seagate Technology
Find out what your peers are saying about BigFix vs. Trellix Endpoint Security Platform and other solutions. Updated: March 2026.
883,712 professionals have used our research since 2012.