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BigFix vs Ivanti Neurons for Patch Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Patch Management
8th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (33rd), Unified Endpoint Management (UEM) (9th)
Ivanti Neurons for Patch In...
Ranking in Patch Management
36th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Patch Management category, the mindshare of BigFix is 4.4%, down from 10.3% compared to the previous year. The mindshare of Ivanti Neurons for Patch Intelligence is 0.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
BigFix4.4%
Ivanti Neurons for Patch Intelligence0.8%
Other94.8%
Patch Management
 

Featured Reviews

AM
RPA Developer at Hexaware Technologies Limited
Successfully manage endpoint security and compliance while facing integration challenges
I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.
KS
Assistant Manager at Shamal Holding
Helps to do monthly updates for Microsoft and other third-party products
The Ivanti Neurons for Patch Intelligence's most valuable feature is simplicity. When deployed in our environment, the standout aspect is the ease of installation across different offices. For example, in a location with 150 users, we only need to install the agent on one machine. From there, it scans the entire network, identifying components on computers, laptops, desktops, and more. We can view the results and easily push updates.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"It is a highly effective tool if you're cross-platform."
"We've been able to fully automate our TWS installs, to the point where a user requests it and we don't do anything."
"IBM BigFix is one of the easiest client management tools to install."
"We receive the patches automatically, and BigFix spreads them automatically to our endpoints."
"All the vendor patches are synchronized automatically, which is something you don't find in other tools."
"It has plugins development options, which are great."
"It is for multiple use cases. A lot of people are looking at it just for security, and that's really endpoint security. The endpoint management part of it in terms of being able to constantly do patching for Windows, Unix, macOS, Cloud, Raspberry, VMware, and all Linux flavors is important, and they are very good at that. They have support for virtually every OS on the market."
"The Ivanti Neurons for Patch Intelligence's most valuable feature is simplicity. When deployed in our environment, the standout aspect is the ease of installation across different offices. For example, in a location with 150 users, we only need to install the agent on one machine. From there, it scans the entire network, identifying components on computers, laptops, desktops, and more. We can view the results and easily push updates."
 

Cons

"The product is quite buggy and complicated to use."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"Web reports. The interface for web reports is still pretty basic, and really hasn't changed in the seven years that we've had the product, so that would be one thing that would be really nice."
"To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."
"Be careful. It's a super powerful tool. It can be unforgiving, i.e., if you do some of the things wrong, it can be a nightmare."
"The deployment has room for improvement and can be more streamlined."
"I would like to see a WebUI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive."
"Ivanti Neurons for Patch Intelligence needs to improve reporting."
 

Pricing and Cost Advice

"The cost is slightly high."
"The price is very fair."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"Its price is very reasonable."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"The price is reasonable, but our customers find it expensive."
"I rate the tool's pricing a six out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
No data available
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it easier for customers to subscribe and unsubscribe.
What needs improvement with BigFix?
I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most affordable or competitive option, there is room for improvement. Additional feat...
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Also Known As

Tivoli Endpoint Manager
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Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
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