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BigFix vs Ivanti Neurons for Patch Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Patch Management
2nd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
97
Ranking in other categories
Configuration Management (6th), Endpoint Protection Platform (EPP) (26th), Unified Endpoint Management (UEM) (4th)
Ivanti Neurons for Patch In...
Ranking in Patch Management
25th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Patch Management category, the mindshare of BigFix is 9.0%, down from 12.4% compared to the previous year. The mindshare of Ivanti Neurons for Patch Intelligence is 0.2%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
KS
Helps to do monthly updates for Microsoft and other third-party products
The Ivanti Neurons for Patch Intelligence's most valuable feature is simplicity. When deployed in our environment, the standout aspect is the ease of installation across different offices. For example, in a location with 150 users, we only need to install the agent on one machine. From there, it scans the entire network, identifying components on computers, laptops, desktops, and more. We can view the results and easily push updates.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier."
"The best feature of BigFix is its multi-platform support."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere."
"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"The use of fast query has been extremely valuable providing insight in real time of the endpoints."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"The Ivanti Neurons for Patch Intelligence's most valuable feature is simplicity. When deployed in our environment, the standout aspect is the ease of installation across different offices. For example, in a location with 150 users, we only need to install the agent on one machine. From there, it scans the entire network, identifying components on computers, laptops, desktops, and more. We can view the results and easily push updates."
 

Cons

"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"The console interface is not friendly, and requires training before using it in production."
"I would like better support on the backend."
"For improvements, it would be good if BigFix supported more databases. Currently, it only supports DB2 and Microsoft SQL. Adding support for other databases like Oracle would be beneficial."
"In-place and OS upgrades can be improved."
"I would eventually like to see a SaaS offering, a cloud-hosted BigFix instance where we only have to put a relay in our environment."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"Its pricing should be improved. It is too costly."
"Ivanti Neurons for Patch Intelligence needs to improve reporting."
 

Pricing and Cost Advice

"The price is very fair."
"The price of the solution is high. There are not any additional fees from the standard license."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"The license is subscription-based."
"The price is reasonable, but our customers find it expensive."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"Its price is very reasonable."
"I rate the tool's pricing a six out of ten."
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Top Industries

By visitors reading reviews
Educational Organization
25%
Financial Services Firm
12%
Government
8%
Computer Software Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
While performing integration, we face many issues with IBM solution. We need detailed information about those issues that can help users to mitigate them. The problem was related to the hardware co...
What do you like most about Ivanti Neurons for Patch Intelligence?
The Ivanti Neurons for Patch Intelligence's most valuable feature is simplicity. When deployed in our environment, the standout aspect is the ease of installation across different offices. For exam...
What needs improvement with Ivanti Neurons for Patch Intelligence?
Ivanti Neurons for Patch Intelligence needs to improve reporting.
 

Comparisons

No data available
 

Also Known As

Tivoli Endpoint Manager
No data available
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
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Find out what your peers are saying about Microsoft, HCLSoftware , Qualys and others in Patch Management. Updated: June 2025.
859,533 professionals have used our research since 2012.