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BigFix vs HashiCorp Terraform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Microsoft Intune enhances efficiency and ROI by reducing IT workload, costs, and leveraging existing licenses with robust security features.
Sentiment score
6.2
BigFix delivers fast ROI with efficient patch management, improved security, and reduced labor, enhancing efficiency and financial savings.
Sentiment score
3.6
Users report time and cost savings with Terraform, noting improved efficiency and environment by about 20% where measurable.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
Importantly, when someone leaves the company, it helps protect document access on their devices.
Channels & Alliances Head at Link Development
 

Customer Service

Sentiment score
5.5
Microsoft Intune support varies; some users laud quick help, others cite delays and issues, premium support is generally better.
Sentiment score
6.5
BigFix provides excellent customer support, with minor first-level inconsistencies, improved overall quality, and valuable community resources.
Sentiment score
4.4
HashiCorp Terraform's support receives mixed reviews; praised for documentation, some face slow responses and unresolved issues.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical Director at SYSTEX
Technical support from HCL is satisfactory unless there are customization requirements.
Founder Director at Techsa Services
I would rate the HashiCorp technical support an eight on a scale of one to ten, where ten is the best.
Cloud Architect at a tech vendor with 10,001+ employees
They provide mail IDs, a portal, and contact numbers for assistance.
DevOps Engneer at SCL IT Technologies Pvt Ltd
 

Scalability Issues

Sentiment score
6.8
Microsoft Intune is scalable and flexible, ideal for various enterprises, though improvements are needed for macOS and iOS devices.
Sentiment score
5.7
BigFix excels in scalability, handling deployments from small to large seamlessly, supporting hundreds of thousands of devices efficiently.
Sentiment score
7.3
HashiCorp Terraform is widely adopted for scalable, enterprise-level infrastructure management, effectively supporting complex cloud environments despite minor issues.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
BigFix requires some minimum configuration requirements.
RPA Developer at Hexaware Technologies Limited
Terraform runs when changes occur.
CTO at a computer software company with 201-500 employees
Scalability is effective, and I would rate it a ten out of ten.
DevOps Engneer at SCL IT Technologies Pvt Ltd
HashiCorp Terraform's scalability is straightforward because we can utilize a variable called count to scale our resources easily.
DevOps Cloud Engineer at Infosys
 

Stability Issues

Sentiment score
6.6
Microsoft Intune is generally stable and reliable, with minor issues attributed to environmental factors rather than inherent instability.
Sentiment score
5.9
BigFix is praised for its stability, requiring minimal intervention and maintaining performance during large-scale deployments and external challenges.
Sentiment score
6.4
HashiCorp Terraform is highly stable and reliable, with minor issues improving over time, especially in infrastructure management.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
Microsoft Intune has been very stable.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
I can choose a stable version and decide whether to upgrade based on its performance.
CTO at a computer software company with 201-500 employees
HashiCorp Terraform is extremely stable.
Cloud Engineer at Leek Solucoes
Stability has been a concern, particularly around backside stability with unexpected terminations.
AWS Engineer at Unemployed
 

Room For Improvement

Microsoft Intune needs improvements in reporting, integration, real-time policy application, device compliance, and enhanced user interface simplicity.
BigFix needs updated documentation, UI improvements, enhanced integration, better patch support, and improved automation and scalability.
Terraform needs state locking, UI enhancements, VCloud integration, YAML support, better docs, plugin certification, and multi-user improvements.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
Building a management console is quick and simple, taking only one to two hours for setup.
Technical Director at SYSTEX
The problem was related to the hardware configuration and hardware specifications.
RPA Developer at Hexaware Technologies Limited
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Founder Director at Techsa Services
HashiCorp Terraform should implement better security measures to keep sensitive information hidden from unauthorized users.
DevOps Cloud Engineer at Infosys
There are potential improvements in the backend stability of HashiCorp Terraform.
AWS Engineer at Unemployed
How quickly can it be integrated into my Terraform scripts ensuring rapid availability of resources is crucial.
CTO at a computer software company with 201-500 employees
 

Setup Cost

Microsoft Intune offers cost-effective integration with Microsoft 365, providing competitive pricing and value through flexible licensing and bundling.
BigFix offers flexible, competitive pricing options with various packages and potential discounts, despite additional costs like database licenses.
HashiCorp Terraform offers a free version for small organizations, while larger enterprises may benefit from paid plans.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
Founder Director at Techsa Services
I use the open-source version of Terraform, so there is no cost for me.
DevOps Engneer at SCL IT Technologies Pvt Ltd
 

Valuable Features

Microsoft Intune offers seamless cloud integration, security, and flexible device management across platforms, enhancing productivity and administration efficiency.
BigFix is valued for ease, scalability, flexibility, real-time management, integration, single-console efficiency, and wide system adaptability.
HashiCorp Terraform streamlines multi-cloud management with automation, version control, user-friendly syntax, and robust integration for efficient deployments.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
Technical Director at SYSTEX
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
RPA Developer at Hexaware Technologies Limited
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
Founder Director at Techsa Services
Terraform modules make it easier to manage complex infrastructure and code within an organization.
AWS Engineer at Unemployed
Terraform's infrastructure as a code tool facilitates deploying code on tools, and once configured with AWS and local Terraform systems, it can be reused multiple times without much issue.
DevOps Engneer at SCL IT Technologies Pvt Ltd
If changes are needed, I track who did what because my Terraform scripts are version-controlled.
CTO at a computer software company with 201-500 employees
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
305
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BigFix
Ranking in Configuration Management
9th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Endpoint Protection Platform (EPP) (35th), Patch Management (5th), Unified Endpoint Management (UEM) (9th)
HashiCorp Terraform
Ranking in Configuration Management
6th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 8.7%, down from 10.1% compared to the previous year. The mindshare of BigFix is 7.3%, down from 9.1% compared to the previous year. The mindshare of HashiCorp Terraform is 4.2%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Market Share Distribution
ProductMarket Share (%)
Microsoft Intune8.7%
HashiCorp Terraform4.2%
BigFix7.3%
Other79.8%
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
JC
Technical Director at SYSTEX
Comprehensive client management and software distribution made efficient
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and simple, taking only one to two hours for setup. However, a demo or trial may take over a week or two for completion.
Vaishnavi Pramod Isasre - PeerSpot reviewer
DevOps Cloud Engineer at Infosys
Has automated multi-cloud deployments and simplified infrastructure management with reusable modules
We have developed one solution using HashiCorp Terraform. HashiCorp Terraform's state management capabilities are the main key point because whatever HashiCorp Terraform creates is stored in a state. Managing this state file is crucial. We can manage it either locally or remotely, but using local storage can lead to failures, and we might lose our state file. Best practice is to store it remotely, such as on AWS S3 or Azure storage blobs, and we must maintain versions of the state file. This allows us to revert to previous states in version control if there are issues with the current state. HashiCorp Terraform's modular architecture is beneficial because I have created a module for EC2 instances. When a team member wants to create an EC2 instance, they can utilize my module without recreating it. This approach follows the DRY principle (do not repeat yourself), achieving simplicity and reducing code repetition. On a scale of one to ten, I rate HashiCorp Terraform an eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
9%
Government
8%
Financial Services Firm
15%
Manufacturing Company
9%
Government
9%
Computer Software Company
8%
Financial Services Firm
16%
Manufacturing Company
11%
Government
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business117
Midsize Enterprise46
Large Enterprise152
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise66
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise7
Large Enterprise24
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...
What needs improvement with BigFix?
The reporting still needs improvement since customers want specific reporting, such as N-1 month patching reports. In...
What do you like most about HashiCorp Terraform?
The most valuable feature of the solution stems from the modules it offers.
What is your experience regarding pricing and costs for HashiCorp Terraform?
I use the open-source version of Terraform, so there is no cost for me. There is a paid version available for clients...
What needs improvement with HashiCorp Terraform?
HashiCorp Terraform could be improved by enhancing security around state files, as it stores sensitive information su...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Tivoli Endpoint Manager
Terraform
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Information Not Available
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879,259 professionals have used our research since 2012.