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BigFix vs Infisical comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 5, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Microsoft Intune offers ROI by reducing costs, enhancing productivity, and simplifying IT management with seamless Microsoft integration.
Sentiment score
4.1
BigFix quickly delivers ROI in security compliance, streamlines patch management, reduces errors, and cuts costs with efficiency.
Sentiment score
5.4
Infisical optimized productivity by reducing manual processes, integrating employees efficiently, and enhancing workflow through centralized secret management and seamless service deployment.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
Developers spend less time requesting, sharing, and troubleshooting environment secrets because everything is centrally managed with controlled access.
Senior Software Engineer at a consultancy with 1-10 employees
The manual process took us around ten minutes, but with Infisical, it cut down to almost two minutes.
Full Stack Engineer at Marathwada Mitra Mandal's Institute of Technology
The most important return on investment would be the time saved and the seamless integration.
Product Engineer at a tech vendor with 11-50 employees
 

Customer Service

Sentiment score
5.8
Microsoft Intune support is knowledgeable and effective, but service quality varies by tier and complex cases may be slower.
Sentiment score
7.5
BigFix support is knowledgeable but varies; improved under HCL with valued community resources and direct engineer access.
Sentiment score
3.3
Infisical's thorough documentation enables customers to resolve issues independently with minimal need for direct customer support interaction.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical Director at SYSTEX
Technical support from HCL is satisfactory unless there are customization requirements.
Founder Director at Techsa Services
Whenever we need any kind of support, the BigFix team is present and available.
Solution Sales Specialist at TD SYNNEX
The documentation and available resources have been very useful for resolving common issues independently.
Senior Software Engineer at a consultancy with 1-10 employees
I use the documentation available on GitHub and their website for Infisical.
IT Consultant at Luday
 

Scalability Issues

Sentiment score
7.1
Microsoft Intune offers scalable, cloud-based device management with flexible licensing, centralized control, and seamless integration for diverse organizations.
Sentiment score
5.5
BigFix efficiently manages large-scale endpoints with minimal issues, praised for scalability, flexibility, and ease of setup.
Sentiment score
6.8
Infisical excels in scalability and secret management integration, appreciated for handling projects efficiently with future enhancement potential.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
It supports approximately two to three hundred thousand endpoints, demonstrating significant scalability capabilities.
Administrator at a tech vendor with 10,001+ employees
BigFix requires some minimum configuration requirements.
RPA Developer at Hexaware Technologies Limited
As our usage grows, areas such as advanced automation, deep integration, and more granular governance capabilities will become increasingly important, but overall, Infisical provides a solid foundation for scaling secret management.
Senior Software Engineer at a consultancy with 1-10 employees
Infisical has high scalability because it has the possibility of integrating into the cluster and offers a self-hosted solution.
Platform Team Coordinator at a consultancy with 11-50 employees
It is really very scalable and easy to implement in varied teams.
Programador Web Senior at a consultancy with 11-50 employees
 

Stability Issues

Sentiment score
7.2
Microsoft Intune demonstrates high reliability in endpoint management with minor sync issues, achieving user satisfaction and consistent performance improvements.
Sentiment score
6.9
BigFix is highly reliable and stable, effectively handling tasks with minimal issues, praised for its robustness in endpoint management.
Sentiment score
8.3
Infisical is stable and reliable with no major downtime, though scalability remains untested with large user bases.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
The main reliability benefit is that it provides a centralized and predictable way to access secrets rather than relying on manually maintained configuration files or shared credentials.
Senior Software Engineer at a consultancy with 1-10 employees
Mostly, the issue was on the Infisical side rather than on our cloud side because everything was working perfectly fine.
Full Stack Engineer at Marathwada Mitra Mandal's Institute of Technology
Infisical is quite stable in my experience, and there have been no downtime or reliability issues encountered.
Product Engineer at a tech vendor with 11-50 employees
 

Room For Improvement

Microsoft Intune struggles with compatibility, usability, and support issues, impacting policy management and integration with non-Microsoft tools.
BigFix requires improvements in speed, ease of use, automation, integration, pricing, and network efficiency for optimal user satisfaction.
Infisical needs automation, cloud integration, clear documentation, updated CLI, improved pricing, enhanced user experience, and better workflow management.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
Building a management console is quick and simple, taking only one to two hours for setup.
Technical Director at SYSTEX
The problem was related to the hardware configuration and hardware specifications.
RPA Developer at Hexaware Technologies Limited
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Founder Director at Techsa Services
I faced many permission issues, so I had to go back and forth with my founder to get all the permissions required for building the CI/CD pipeline and injecting the tokens into it.
Full Stack Engineer at Marathwada Mitra Mandal's Institute of Technology
Improving documentation with more real-world examples for different architectures such as AWS Lambda and Kubernetes, .NET applications, and multi-account cloud setups would help teams adapt best practices faster.
Senior Software Engineer at a consultancy with 1-10 employees
If a file or a secret is needed, the agent might generate it for us based on a specified pattern for the kind of secrets we want, including the length.
IT Consultant at Luday
 

Setup Cost

Microsoft Intune is cost-effective within Microsoft 365 bundles but may be costly standalone, requiring careful evaluation for needs.
BigFix costs $30-$80 per endpoint annually, with prices varying by modules and additional database licenses.
Infisical offers affordable, flexible pricing with minimal setup, enhancing security and deployments, ideal for small and large enterprises.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
Founder Director at Techsa Services
I rate the price for BigFix as medium, neither low nor high.
Administrator at a tech vendor with 10,001+ employees
Even using the free version, it fits perfectly for small solutions for small companies.
Coordenador at Universidade Federal
The main value comes from reducing the operational effort around managing secrets, improving security practices, and making deployments more consistent.
Senior Software Engineer at a consultancy with 1-10 employees
My experience with Infisical's pricing, configuration costs, and licensing is that initially, people thought it was a bit expensive, which is why we opted for the self-hosted alternative.
Platform Team Coordinator at a consultancy with 11-50 employees
 

Valuable Features

Microsoft Intune offers seamless management, security, and compliance, improving efficiency and reducing manual effort with automation and integration features.
BigFix offers robust patch management, compliance, and integration with scanners, excelling in scalability, customizability, and multi-platform support.
Infisical enhances security and productivity with centralized management, seamless integration, user-friendly interface, and dynamic secret rotation.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
Patching is the most preferable feature that users choose BigFix for, making it a very important component.
Administrator at a tech vendor with 10,001+ employees
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
Technical Director at SYSTEX
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
RPA Developer at Hexaware Technologies Limited
Infisical helped tremendously by dynamically injecting all the tokens and secrets into the workflow, which was very fast and saved a lot of time.
Full Stack Engineer at Marathwada Mitra Mandal's Institute of Technology
Everybody can access it seamlessly since it is a central hub with separate access controls.
Product Engineer at a tech vendor with 11-50 employees
You can configure solid RBAC for access to Infisical and you have the possibility of granularizing the secrets themselves through folders, allowing for more organized configuration.
Platform Team Coordinator at a consultancy with 11-50 employees
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BigFix
Ranking in Configuration Management
10th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
100
Ranking in other categories
Endpoint Protection Platform (EPP) (24th), Patch Management (7th), Unified Endpoint Management (UEM) (10th), Autonomous Endpoint Management (5th)
Infisical
Ranking in Configuration Management
16th
Average Rating
8.6
Reviews Sentiment
5.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.6%, down from 9.9% compared to the previous year. The mindshare of BigFix is 4.5%, down from 8.7% compared to the previous year. The mindshare of Infisical is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.6%
BigFix4.5%
Infisical0.6%
Other90.3%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
InderjeetSingh4 - PeerSpot reviewer
Administrator at a tech vendor with 10,001+ employees
End-to-end automation has simplified patching and software deployment across thousands of servers
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initiated through the patch policy, it appears on the console but arrives in chunks. When targeting hundreds of servers from the patch policy, the actions come in chunks such as ten out of six, ten out of nine, or ten out of fifteen. This fragmented approach creates a significant challenge for the patching team to monitor the action status. I would recommend that the development team provide a single action or one to two actions instead of multiple actions requiring individual monitoring. A broad status update could be provided to the client indicating the overall progress of the patch policy implementation rather than requiring monitoring of every individual action. This would reduce the bandwidth required by the team to track multiple actions on the console.
DO
IT Consultant at Luday
Centralized secret management has streamlined daily operations but still needs automation features
Unfortunately, we don't use Infisical's automated key rotation. For now, we rotate the secrets ourselves. We've not tried to improve Infisical, so I don't know if there are enhancements planned. We aim to explore using it with AI models and HCP server features implementation with Infisical. We consider having an agent that generates secrets instead of doing it manually. If a file or a secret is needed, the agent might generate it for us based on a specified pattern for the kind of secrets we want, including the length. This would be efficient, as we want to save engineering time. For example, with certificate keys already generated, we currently have to manually copy and put them into the Infisical UI. If an agent could handle that for us, it would be great.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Financial Services Firm
13%
Manufacturing Company
9%
Government
7%
Construction Company
6%
Educational Organization
29%
Construction Company
20%
Outsourcing Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise68
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for BigFix?
I rate the price for BigFix as medium, neither low nor high.
What needs improvement with BigFix?
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initia...
What is your primary use case for BigFix?
My current use case involves being one of the products and one of the clients implementing this tool.
What is your experience regarding pricing and costs for Infisical?
We have a separate team that manages the resources with the outcome. Pricing and the licensing model were straightfor...
What needs improvement with Infisical?
Unfortunately, we don't use Infisical's automated key rotation. For now, we rotate the secrets ourselves. We've not t...
What is your primary use case for Infisical?
We use Infisical to manage secrets day-to-day, currently hosting it on our machines in our offices. Since secrets are...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Tivoli Endpoint Manager
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Information Not Available
Find out what your peers are saying about BigFix vs. Infisical and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.