Bigcommerce vs SAP Commerce Cloud vs Shopify comparison

Read 11 Shopify reviews

1,345 Views
1,332 Comparison Views

100% willing to recommend

Bigcommerce

SAP Commerce Cloud

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Bigcommerce, SAP Commerce Cloud, and Shopify based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, SAP, Shopify and others in eCommerce Platforms.

To learn more, read our detailed eCommerce Platforms Report (Updated: July 2025).

eCommerce Platforms

Download the complete report

Helped 865,164 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of August 2025, in the eCommerce Platforms category, the mindshare of Bigcommerce is 1.8%, up from 1.6% compared to the previous year. The mindshare of SAP Commerce Cloud is 11.8%, down from 19.2% compared to the previous year. The mindshare of Shopify is 9.5%, down from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms

Featured Reviews

Joe Palko

Business Management Consultant at Your Store Wizards

Easy to use, robust and fast checkout capabilities, and offers a wholesale interface for B2B customers

There is very little that needs to be improved, as BigCommerce is very proactive and is continuously releasing new updates. They are very effective at modernizing their product, but since no product is perfect and can always improve, a few things that I think BigCommerce could do better is to create a better reporting module for merchants. There are apps available that help with this in their app store, but it would be nice to have this built-in for things such as running reports for sales tax reporting. The theme editor that was recently added is wonderful, but it not totally intuitive.

Easy to set up, and extremely scalable, but is expensive

Saleem Shar

Managing Consultant at Systems Limited

The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones. This makes the process quite complex, especially when migrating from one version to another. For example, I have been using SAP Commerce versions 18 and 19.

Have managed to grow sales quickly but experience challenges with integration and commission

Alex Osmichenko

Chief Executive Officer at IT Monks Agency

The primary use case for Shopify is when I want to quickly build an online store. I utilize Shopify as an online store to manage and grow my retail business. I use it to boost my online sales Shopify is easy to start and has an intuitive onboarding process for customers. It is very good in terms…

More SAP Commerce Cloud pros

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"BigCommerce has an excellent B2B interface, which gives merchants the ability to sell with different price books and the ability to segment clients."

"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."

"SAP Hybris provides us with all of the e-commerce features that a client could need."

"The tool has good performance."

"We have found the B2B, B2C and D2C very valuable."

"Hybris Commerce's most valuable feature is the simple integration with ERP."

"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."

"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."

"The user interface can be customized."

"Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization."

"The product has a few free-to-use features. It is easy to navigate and has good visuals as well."

"If you have a physical business, like a shop on the street, and you want to take it online but don't know how to do it, you have a couple of options. You could contact a developer or set up an account on Shopify and create your online store there."

"Shopify can be used without any coding knowledge."

"Shopify is easy to start and has an intuitive onboarding process for customers."

"I would absolutely recommend Shopify to others."

"For the initial setup phase, many online tutorials are available, making the process easy."

"The most valuable feature is its strong SEO capabilities."

More Shopify pros

Cons

"The theme editor that was recently added is wonderful, but it not totally intuitive."

"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."

"The stack needs to be improved; they need to start using more new technologies."

"The support team should improve the response time."

"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."

"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."

"The WCS management or content management is not that great."

"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."

"The learning curve is high."

More SAP Commerce Cloud cons

"I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers."

"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."

"The order processing and saving of the changes for the product should have automatic functioning."

"There are some areas where improvements could be made. Currently, the platform only supports three product variants, and having the option for more variants would be beneficial. Additionally, we have to rely on external plugins for reviews and ratings, which could be more convenient if they were built-in."

"It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options."

"Shopify users pay a higher commission as they scale."

"Many of our clients complain because it's costly and not an open-source."

"Previously, Shopify had a limitation of 200 product variations, which posed a challenge for businesses with multiple product options like different colors and sizes. However, they have increased this limit to 1,000 variations, greatly improving the platform's functionality. Besides that, I don't see any major issues that need improvement."

More Shopify cons

Pricing and Cost Advice

Information not available

"The solution is expensive."

"This is an expensive solution."

"The solution is very expensive in Turkey."

"The price is too high."

"I don't know the cost, but it can be expensive."

"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."

"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."

"The price is quite high."

"This is the only platform to enforce its own transaction fee unless you use Shopify Payments Content, which doesn’t automatically reformat when you switch themes."

"The pricing of the solution is economical. The enterprise version is more expensive, however, we do not use it. We pay for the license on a monthly basis and there are payment gateway charges associated with transactions, typically around two percent or as applicable."

"The tool's pricing depends on how big your online store is."

"Depending on the client's requirements, they can choose either the basic plan or the premium plan."

"They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."

See which vendors are best for you

Use our free recommendation engine to learn which eCommerce Platforms solutions are best for your needs.

See recommendations

865,164 professionals have used our research since 2012.

Comparison Review

it_user9726

Architect at Sapient

Oct 5, 2013

WCS vs Hybris vs ATG - Feature Smackdown

They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…

What do you like most about SAP Hybris Commerce?

Top Industries

By visitors reading reviews

No data available

Computer Software Company

15%

Manufacturing Company

14%

Retailer

Hospitality Company

Computer Software Company

13%

Manufacturing Company

10%

Financial Services Firm

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

The user interface can be customized.

What needs improvement with SAP Hybris Commerce?

The main issue for improvement with SAP Commerce Cloud is the UX/UI and the fact that it's difficult to change it bec...

What is your primary use case for SAP Hybris Commerce?

My main use case is B2B commerce where we work on design improvement and new functionalities that the platform doesn'...

What do you like most about Shopify?

For the initial setup phase, many online tutorials are available, making the process easy.

What is your experience regarding pricing and costs for Shopify?

I find that the pricing is reasonable compared to the features that Shopify offers.

What needs improvement with Shopify?

A mobile app for end users should be integrated along with Shopify, rather than as an add-on product. There should al...

Salesforce Commerce Cloud vs Bigcommerce

Comparisons

Compared 50% of the time

More Bigcommerce Competitors

Salesforce Commerce Cloud vs SAP Commerce Cloud

Compared 22% of the time

Adobe Commerce vs SAP Commerce Cloud

Compared 18% of the time

HCL Digital Commerce vs SAP Commerce Cloud

Compared 11% of the time

Oracle ATG vs SAP Commerce Cloud

Compared 9% of the time

Intershop vs SAP Commerce Cloud

Compared 4% of the time

More SAP Commerce Cloud Competitors

Salesforce Commerce Cloud vs Shopify

Compared 22% of the time

Adobe Commerce vs Shopify

Compared 15% of the time

HCL Digital Commerce vs Shopify

Compared 7% of the time

Zoho Commerce vs Shopify

Compared 6% of the time

ZenBasket vs Shopify

Compared 6% of the time

More Shopify Competitors

Product Reports

eCommerce Platforms

Download Bigcommerce product report

SAP Commerce Cloud

Download SAP Commerce Cloud product report

Download Shopify product report

Also Known As

No data available

SAP Hybris Commerce, Hybris

No data available

Overview

Hosted e-commerce website creation solution that includes single-page checkout, live chat integration, mobile commerce capabilities.

Bigcommerce

SAP Commerce Cloud, SAP's e-commerce platform, is designed to empower businesses to establish reliable and scalable online stores. Emphasizing innovation at scale, it utilizes enterprise-wide data to enhance profitability and customer satisfaction. The platform focuses on delivering connected, insightful, and adaptable shopping experiences through feature-rich and scalable solutions. Businesses leveraging SAP Commerce Cloud can anticipate driving profitable outcomes, ensuring a seamless shopping journey, and harnessing data for informed decision-making. For a deeper understanding, the website delves into specific functionalities such as product content management, experience management, order management, and integration with other SAP solutions and third-party applications.

SAP

Shopify is an easy to use, fast, and secure eCommerce platform. Its CMS platform comes with several dynamic and useful features to help users create and manage their websites. The solution’s high-end security features, insightful analytics, user-friendly interface, and vast range of third-party integrations makes it one of the top platforms in the market.

Shopify Features

Shopify has many valuable key features. Some of the most useful ones include:

Customizable templates
Shopify POS
Out-of-the-box SEO tools
Shopify dropshipping
Shopify analytics
Abandoned cart reminders
App store

Shopify Benefits

There are several benefits to implementing Shopify. Some of the biggest advantages the solution offers include:

Better security: Because Shopify provides 256-bits SSL Certification to every website and is Level-1 PCI Compliant, you have guaranteed security that ensures the complete safety of sensitive customer information, including credit card details, phone numbers, email IDs, home addresses, etc.

Personalization options: Because Shopify is a very versatile platform, it provides several different built-in tools and options that allow you to personalize your website according to your specific needs and requirements. In addition to being able to customize website themes, users can offer customers personalized coupons, sale notifications, different shipping options, and payment methods.

Smartphone compatibility: Shopify is compatible with smartphones and other mobile devices, making it easy for users to design, host, and manage websites.

User-friendly interface: The platform’s functionalities are easy to understand because Shopify comes with a very easy-to-use user interface.

Fast loading speed: Shopify is designed with robust and optimized hardware to enable fast loading speeds so websites can load in seconds.

Free 24/7 customer service: Another advantage of Shopify is that it provides customer service around the clock. They have community forums, chat, and voice support services available for their clients to help them resolve issues quickly. Shopify also has a vast database of FAQs.

Thousands of applications: Shopify has its own app store so users can choose from thousands of applications to add new features to their eCommerce store. The app store also enables the content management system to be lightweight and provides desired features to its customers.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Shopify solution.

Badrilal P., Shopify Developer at Freelance, says, “Shopify can be used without any coding knowledge; just drag and drop and configuring, those are the basics. It's a great solution for people who are in the initial phase of their business. They can use it to easily set up a store that includes product info, product pricing, add to cart, payment methods, gateway integration, menus, contact us forms, and inquiry forms. Anyone can set those features up in one day using Shopify. That's a huge benefit for our customers.”

PeerSpot user Tushar K., Co-founder at Dotmagic Infotech/Shopify Expert at Dotmagic Infotech, mentions, “The most valuable features are the core structure and backend structure. Our clients are easily able to manage their sites at the backend. Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization. It is all very easy to handle.”