We performed a comparison between Betty Blocks and ServiceNow based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Oracle, OutSystems and others in Rapid Application Development Software."The most valuable feature is the back end."
"It enables us to meet SLAs, track issues across the environment, and report those issues."
"It actually has quite a wide list of modules and processes. Currently, we are implementing project management and Scaled Agile Framework for one of our customers."
"I find the incident management part to be the most valuable. That's how the service desk tracks tickets."
"The most valuable features of the solution are the ease of use and the sensor for ticketing systems."
"In financial management, this platform has the infrastructure allowing us to expand the way we want to. For example, it gives you many business rules and budget models that you can use to optimize your workflow. It does not put you in a box. Additionally, integrating this solution with other platforms is extremely easy to do."
"ServiceNow is great. You can download the data into Excel and you can basically create reports. It's very flexible."
"I like that it's always up and running."
"I really like ServiceNow and all of the features. The way incident management is built is very helpful. You have a lot of options to optimize it, customize it, and automate it. You also have a lot of options for reporting. There are plenty of possibilities to do preference management within your customer CMDB file. These are very useful features, which I missed in BMC Remedy ITSM. ServiceNow is the best ticketing tool I have used so far."
"I would like to see full integration with AI."
"What I find lacking in the software is its ability to query the database."
"In many cases, they make choices where flexibility is a little bit degraded, but if you leave everything open and the flexibility is great then the usability is a little bit less."
"Vulnerability management could be improved. Also, integration with tools such as Microsoft Defender ATP needs improvement."
"The high price is a huge barrier in Portugal."
"The solution could improve by being more stable."
"Like all other IaaS, PaaS, and SaaS subscription cloud providers, ServiceNow is constantly improving by building new capabilities to expand the breadth and depth of its offerings while increasing its activities with partners to build more capabilities."
"The asset management application could be improved. They have a lot of the infrastructure built, but it does not come with already made compatibility with some of the most popular vendors, such as Cisco and Microsoft. You have to fix it yourself."
"Complexities in the organization made the initial deployment complex."
"When it comes to changing some of the features, I would like a little more leeway."
"System deployment and automation capabilities could be within the platform, similar to competitors."
Betty Blocks is ranked 26th in Rapid Application Development Software with 2 reviews while ServiceNow is ranked 4th in Rapid Application Development Software with 211 reviews. Betty Blocks is rated 7.6, while ServiceNow is rated 8.4. The top reviewer of Betty Blocks writes "The solution is stable and has good support, but is expensive ". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". Betty Blocks is most compared with Microsoft Power Apps and Mendix, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian.
See our list of best Rapid Application Development Software vendors and best No-Code Development Platforms vendors.
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