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Barracuda Message Archiver vs IceWarp comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Message Archiver
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
Email Archiving (5th)
IceWarp
Average Rating
8.4
Number of Reviews
17
Ranking in other categories
Email Applications (7th)
 

Mindshare comparison

Barracuda Message Archiver and IceWarp aren’t in the same category and serve different purposes. Barracuda Message Archiver is designed for Email Archiving and holds a mindshare of 2.8%, down 5.7% compared to last year.
IceWarp, on the other hand, focuses on Email Applications, holds 5.3% mindshare, down 6.1% since last year.
Email Archiving
Email Applications
 

Featured Reviews

SK
Easy to use with helpful email backup and search capabilities, but it needs to support SIEM integration
Integration with ArcSight would be very helpful. The user mailbox management is poor. For example, if I want to restore a complete mailbox then it doesn't keep the structure of the inbox intact. When the emails are restored, they are in a single folder that we have to extract and restructure. At times, the restoration doesn't work properly. It would be difficult to opt-out of the services because it would require the transfer of a lot of data from the cloud to on-premises storage. Technical support should be more available to the Indian market.
AvinashLotke - PeerSpot reviewer
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to use."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"The solution is easy to manage and includes features such as smart documents and the archiving of user data."
"The solution's voice services work well for our company."
"It has great communication capabilities for team chatting and web conferences."
"An effective, functional, very good tool for controlling resources."
"The groupware module is the most valuable feature."
"It's scalable and stable."
"The solution has a very good log-in to the UI when compared to other solutions."
 

Cons

"It's a little bit more expensive than the others."
"The user mailbox management is poor."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"The solution needs improvements in security, particularly regarding document management."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
 

Pricing and Cost Advice

"We are satisfied with the pricing and the service is bundled so there are no costs in addition to the standard licensing fees."
"They're a little bit more expensive than the others."
"It is definitely one of the lowest price solutions."
"The license is based on the number of users."
"Our licensing is on a yearly basis. There were no additional costs."
"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."
"The solution is priced well."
"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."
"Costs far less than other solutions."
"Pricing and licensing is very competitive and in some cases, cheap."
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Top Industries

By visitors reading reviews
Educational Organization
75%
Computer Software Company
12%
Manufacturing Company
3%
Comms Service Provider
2%
Computer Software Company
18%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your primary use case for Barracuda Message Archiver?
We use Barracuda Message Archiver to keep a copy of our users' emails, both inbound or outbound. Our goal in using it is that from a compliance perspective, we can provide access to our auditors. I...
What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...
 

Comparisons

No data available
 

Overview

 

Sample Customers

Alfa Romeo, Texas A&M University, Time Warner, Nintendo, Boeing 
Marriott, Toyota, Sony, Wendy's, Canon
Find out what your peers are saying about Microsoft, Barracuda Networks, Veritas and others in Email Archiving. Updated: April 2025.
850,076 professionals have used our research since 2012.