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Barracuda Message Archiver vs IceWarp comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Message Archiver
Average Rating
7.6
Reviews Sentiment
5.6
Number of Reviews
2
Ranking in other categories
Email Archiving (10th)
IceWarp
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Email Applications (9th)
 

Mindshare comparison

Barracuda Message Archiver and IceWarp aren’t in the same category and serve different purposes. Barracuda Message Archiver is designed for Email Archiving and holds a mindshare of 5.1%, up 2.0% compared to last year.
IceWarp, on the other hand, focuses on Email Applications, holds 4.6% mindshare, down 5.2% since last year.
Email Archiving Mindshare Distribution
ProductMindshare (%)
Barracuda Message Archiver5.1%
Mimecast Advanced Email Security13.6%
Google Vault10.9%
Other70.4%
Email Archiving
Email Applications Mindshare Distribution
ProductMindshare (%)
IceWarp4.6%
Google Workspace15.9%
Amazon WorkMail9.9%
Other69.6%
Email Applications
 

Featured Reviews

SK
Senior Manager at Havells
Easy to use with helpful email backup and search capabilities, but it needs to support SIEM integration
Integration with ArcSight would be very helpful. The user mailbox management is poor. For example, if I want to restore a complete mailbox then it doesn't keep the structure of the inbox intact. When the emails are restored, they are in a single folder that we have to extract and restructure. At times, the restoration doesn't work properly. It would be difficult to opt-out of the services because it would require the transfer of a lot of data from the cloud to on-premises storage. Technical support should be more available to the Indian market.
AvinashLotke - PeerSpot reviewer
Delivery Head at Team Computers
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, the solution is good, easy to use, and reasonably priced."
"It's easy to use."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"IceWarp has multiple applications that are easy to use for many people."
"If you have a small to medium business and you require a professional collaboration server that focuses on the main services of emails and calendar scheduling, I recommend IceWarp."
"It's scalable and stable."
"As the license of our company is very affordable per year and per user, and considering the almost-zero administration needs, I would say that the cost is returned in the first three months, compared to other solutions."
"With all of the features that are available for the users included with the license, it is reasonably priced."
"It has great communication capabilities for team chatting and web conferences."
"The solution is easy to manage and includes features such as smart documents and the archiving of user data."
 

Cons

"It's a little bit more expensive than the others."
"The user mailbox management is poor."
"The database query for creating new database and querying about activities are too simplistic."
"Customer service is not always helpful."
"We attempted to obtain support for deleted documents through the representatives in Mumbai, but they did not have an answer for us."
"The solution needs improvements in security, particularly regarding document management."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"The Exchange compatibility mode is rather limited."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
 

Pricing and Cost Advice

"They're a little bit more expensive than the others."
"We are satisfied with the pricing and the service is bundled so there are no costs in addition to the standard licensing fees."
"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."
"It is definitely one of the lowest price solutions."
"The solution is inexpensive which is its main benefit."
"There are various licensing plans available based on geographic zone."
"Costs far less than other solutions."
"The solution is priced well."
"Our licensing is on a yearly basis. There were no additional costs."
"Pricing and licensing is very competitive and in some cases, cheap."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
13%
Manufacturing Company
12%
Computer Software Company
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

What is your primary use case for Barracuda Message Archiver?
We use Barracuda Message Archiver to keep a copy of our users' emails, both inbound or outbound. Our goal in using it is that from a compliance perspective, we can provide access to our auditors. I...
What is your experience regarding pricing and costs for IceWarp?
IceWarp was very cost-effective, offering services at a significantly lower cost than Google, which was appealing for our organization.
What needs improvement with IceWarp?
The solution needs improvements in security, particularly regarding document management. Users currently have the rights to delete smart documents, which poses a challenge for administrators. A mor...
What is your primary use case for IceWarp?
We managed approximately one thousand user accounts with IceWarp for company communications. We utilized features such as smart attachments and document solutions. Our setup was primarily on-premis...
 

Overview

 

Sample Customers

Alfa Romeo, Texas A&M University, Time Warner, Nintendo, Boeing 
Marriott, Toyota, Sony, Wendy's, Canon
Find out what your peers are saying about Microsoft, Mimecast, Barracuda Networks and others in Email Archiving. Updated: July 2026.
908,800 professionals have used our research since 2012.