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Buyer's Guide
Email Archiving
September 2022
Get our free report covering Mimecast, Veritas, Google, and other competitors of Barracuda Message Archiver. Updated: September 2022.
633,572 professionals have used our research since 2012.

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Warren Dettmann - PeerSpot reviewer
System Architect at a hospitality company with 501-1,000 employees
Real User
Top 10
Good security, pretty reliable, and good support
Pros and Cons
  • "The security is pretty good, and that's why we're going to upgrade to an even more advanced package. We used it when we had a power issue, and it works. It has been pretty reliable, and the support has been quite good."
  • "The interface and the documentation could be improved. They can also include some more training resources and content like video. While setting things up, I had to search for the information quite a bit. It took me time to find the correct way to do something. The information is there, but it is sort of all over the place. They can create a better help knowledge base or help portal. It retains your email for 45 days. They can maybe increase this duration."

What is our primary use case?

We use it for email availability. In case our on-premises mail servers go down, we switch over to this solution. 

We also use it for security. It has a security element, and it does malware checks. We are looking into purchasing Mimecast Email Security 3.0. 

What is most valuable?

The security is pretty good, and that's why we're going to upgrade to an even more advanced package. 

We used it when we had a power issue, and it works. It has been pretty reliable, and the support has been quite good. 

What needs improvement?

The interface and the documentation could be improved. They can also include some more training resources and content like video. While setting things up, I had to search for the information quite a bit. It took me time to find the correct way to do something. The information is there, but it is sort of all over the place. They can create a better help knowledge base or help portal. 

It retains your email for 45 days. They can maybe increase this duration.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

Its stability is good. We haven't had any issues.

What do I think about the scalability of the solution?

It is scalable. We have 250 users.

How are customer service and technical support?

The support has been quite good.

Which solution did I use previously and why did I switch?

We are currently using Continuity, but we are moving our email to Office 365.

Previously, we used a Barracuda device. At that stage, we wanted to use the actual continuity feature, and Barracuda was only offering anti-spam. We also wanted the benefits of a cloud solution and not having to worry about the Barracuda device going down. We switched because of the reliability and availability requirements, and it was more functional.

How was the initial setup?

It was fairly simple. The only issue was trying to find the correct method to do a certain thing, but I didn't battle too much. I didn't have to use support. It was fairly straightforward.

The main deployment probably took a couple of days. There was some work here and there for a few months, but everything was up and running in a couple of days. 

What about the implementation team?

I did the installation, and I am also responsible for its maintenance.

What's my experience with pricing, setup cost, and licensing?

Its price is in the middle range. It is a structured licensing model where there are various components that you can add or choose to add or not.

What other advice do I have?

I would recommend this product. It is reliable and easy to use. It is a good product.

I would rate Mimecast Mailbox Continuity an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Email Archiving
September 2022
Get our free report covering Mimecast, Veritas, Google, and other competitors of Barracuda Message Archiver. Updated: September 2022.
633,572 professionals have used our research since 2012.