No more typing reviews! Try our Samantha, our new voice AI agent.

Azure Monitor vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Monitor
Ranking in Application Performance Monitoring (APM) and Observability
7th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
56
Ranking in other categories
Cloud Monitoring Software (4th)
eG Enterprise
Ranking in Application Performance Monitoring (APM) and Observability
58th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Network Monitoring Software (72nd), IT Infrastructure Monitoring (50th)
 

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Azure Monitor is 2.9%, down from 7.7% compared to the previous year. The mindshare of eG Enterprise is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Azure Monitor2.9%
eG Enterprise0.8%
Other96.3%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Andy Rabern - PeerSpot reviewer
Consultant at a outsourcing company with 201-500 employees
Telemetry insights have improved how I track user behavior and application performance daily
I feel Azure Monitor does a fair job. I do feel it is not a streaming service in my opinion. There are advantages to having stream messaging and logging on that level. But for what it is, I feel it does well. My perspective is more based on an Application Insights agent running on a service or an app service and sending the telemetry via the agent, and also doing the filtering of telemetry at the agent level so you are not having a ton of telemetry. I believe Azure Monitor does pretty much the same thing. I have also used tools such as New Relic, and New Relic is a much more robust tool, but that is a different product and you are going to pay for that. It is a different offering altogether. The subscription that we had at the time allowed for a couple gigabytes of telemetry during the month, and I believe that telemetry only lives for about two months. You have to experiment with it to see how much you want to pay. I was not really involved in the pricing. It was more along the lines of we were running up against our limits in terms of the amount of free telemetry or telemetry that we get with our subscription, and so we either needed to scale back or turn specific telemetry types off or do some more sampling. It is nice that those capabilities are there so that you can reduce the amount of telemetry. I cannot really speak to pricing but I do believe that it is somewhat reasonable for Azure Monitor. New Relic is pretty expensive, I believe.
Jose Ramon Crespo - PeerSpot reviewer
Senior Enterprise Director at Towers IT
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a helpful tool and provides proactive information about the infrastructure."
"Azure Monitor is a monitoring solution that you should not miss out on the second you move workflows, solutions, infrastructure, and much more onto the cloud."
"For me, the best feature is the log analysis with Azure Monitor's Log Analytics. Without being able to analyze the logs of all the activities that affect the performance of a machine, your monitoring effectiveness will be severely limited."
"It's a service from Microsoft, so it will scale."
"We are an operation center so we use this solution mainly to monitor all of our clients' environments and to help them with technical issues."
"The solution's most valuable features are its ability to focus on delivery and maximizing the performance of applications and services."
"The overall product rating is nine out of ten."
"Azure Monitor has made it much easier for us to constantly monitor the infrastructure and applications with possible problems."
"It delivers a huge amount of value and most people don't understand that."
"The GUI is nicer than all the other graphical interfaces out there."
"Enormous capability to monitor Citrix environments."
"The product is simple to use."
"What I like about eG Enterprise is that it's easy to use, it's a simple product, and you can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"eG Enterprise has a single pane of glass for observability and monitoring."
 

Cons

"Azure Monitor's integration with applications could be improved."
"Azure Monitor could improve the visualization aspect and integrate better with other third-party services."
"The price could be lower but it is not a must."
"Azure Monitor can improve by adding some kind of storage for logs."
"The monitoring of Kubernetes clusters needs improvement to be on par with competitors."
"We encounter some difficulties in monitoring the operating system on its own."
"They did have an alerts feature before and it was quite well automated, but since they've gone to a dynamic model and did a few updates, it broke a few things."
"The solution's monitoring feature has limitations for analyzing multiple metrics."
"The integration must be improved."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"It'd be nice if the price was lower."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"The UI looks a little dated and could do with a refresh."
"The UI looks a little dated and could do with a refresh."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
 

Pricing and Cost Advice

"The solution is expensive, but it is worth the price."
"Azure Monitor is a low-priced solution, which is why it would work best on small-scale projects."
"I would rate Azure Monitor a two out of five for affordability."
"Its cost depends on the ingestion of the logs. It could go anywhere. For an out-of-the-box platform such as FrameFlow, you pay pretty much a fixed price and you get what you get, whereas, with something like Azure Monitor, you pay by the ingestion charge, so you can have one client who pays hardly anything for the same alerts, and another client pays loads and loads."
"It is a pay-as-you-go model. I find it very cost-effective."
"Azure Monitor's price is minimal to the point of being almost negligible."
"The solution’s pricing depends on how much logs it collects."
"The tool's pricing is very good. I could say that Microsoft offers different cost models, which are listed on the product's website."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"The product is very cheap."
"It'd be nice if the price was lower. That would be an improvement."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"It is not expensive."
"eG Enterprise is much cheaper than the other products it competes with."
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
885,376 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
Retailer
11%
Government
10%
Financial Services Firm
10%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise7
Large Enterprise29
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What needs improvement with Azure Monitor?
I feel Azure Monitor does a fair job. I do feel it is not a streaming service in my opinion. There are advantages to having stream messaging and logging on that level. But for what it is, I feel it...
What is your primary use case for Azure Monitor?
I am a developer who uses Azure Monitor for telemetry of the applications that I work on. Application Insights is one of those tools, and I have also used other non-Azure products before. Currently...
Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What is your experience regarding pricing and costs for eG Enterprise?
The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.
 

Overview

 

Sample Customers

Rackspace, First Gas, Allscripts, ABB Group
20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Find out what your peers are saying about Azure Monitor vs. eG Enterprise and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.