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AWS Step Functions vs Jitterbit Harmony comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.3
AWS Step Functions reduce development time and costs, enhance scalability and reliability, streamline workflows, and improve ROI.
Sentiment score
7.2
Jitterbit Harmony improves data integration efficiency, reduces costs, automates tasks, requires less training, and enhances performance, providing high ROI.
 

Customer Service

Sentiment score
5.9
AWS Step Functions support is reliable, but users desire quicker, tailored assistance; enterprise support offers rapid, expensive yet effective help.
Sentiment score
8.8
Customers commend Jitterbit Harmony support for its responsive, efficient service, detailed guidance, knowledgeable staff, and extensive resources.
The speed of reply and the content of their responses usually solve the problems that arise.
I use enterprise support, which is excellent, providing responses within fifteen minutes.
 

Scalability Issues

Sentiment score
7.0
AWS Step Functions are valued for efficient scalability, handling demand spikes and multiple requests, suitable for medium to large organizations.
Sentiment score
7.8
Users find Jitterbit Harmony reliable and efficient, with smooth implementation and consistent performance for expanding data integration needs.
Starting separate Step Functions for each request, making it highly scalable.
There isn't much need for scalability when creating orchestration in AWS Step Functions, which explains the rating of six.
 

Stability Issues

Sentiment score
7.8
AWS Step Functions are praised for stability and reliability, ensuring consistent performance and uptime across multiple availability zones.
Sentiment score
6.3
Users praise Jitterbit Harmony for its stability, reliability, ability to handle large data, and strong support, boosting user confidence.
If one zone fails, others handle the demand, ensuring high availability.
I never faced any faults or issues due to its stability with AWS, making it very reliable with no downtime and 100% reliability.
 

Room For Improvement

AWS Step Functions needs improvements in data limits, integrations, pricing, and execution visibility while enhancing fault tolerance and third-party support.
Users find Jitterbit Harmony needing faster processing, improved support, better integration, stability, clearer documentation, competitive pricing, simpler setup, and regular updates.
It would benefit from more integration with different applications or services.
 

Setup Cost

AWS Step Functions pricing fluctuates based on usage, leading to potential high bills despite being cheaper than Azure Workflow.
Jitterbit Harmony provides flexible and cost-effective pricing for different integration needs, requiring direct consultation for customized quotes.
Pricing for Step Functions is very cheap.
The cost is average, provided it is configured correctly.
 

Valuable Features

AWS Step Functions enable efficient workflow automation with integration, orchestration, parallel tasking, and management through a user-friendly interface.
Users praise Jitterbit Harmony's intuitive interface, powerful integration, seamless connectivity, drag-and-drop function, real-time sync, and pre-built connectors.
Step Functions provide seamless integration with AWS services, which enhances the speed of application development.
It was particularly valuable for its integration capabilities, allowing for execution of scripts and data migration.
AWS Step Functions offers advanced workflows that save time and enhance efficiency by reducing delays and ensuring consistent orchestration among various services.
 

Categories and Ranking

AWS Step Functions
Ranking in Workload Automation
9th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
Business Process Management (BPM) (11th)
Jitterbit Harmony
Ranking in Workload Automation
36th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Data Integration (52nd), Cloud Data Integration (24th), Integration Platform as a Service (iPaaS) (17th)
 

Mindshare comparison

As of October 2025, in the Workload Automation category, the mindshare of AWS Step Functions is 1.6%, up from 0.8% compared to the previous year. The mindshare of Jitterbit Harmony is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation Market Share Distribution
ProductMarket Share (%)
AWS Step Functions1.6%
Jitterbit Harmony0.3%
Other98.1%
Workload Automation
 

Featured Reviews

Carlos Alberto Marangon - PeerSpot reviewer
Automate complex workflows with seamless AWS integration
Step Functions provide seamless integration with AWS services, which enhances the speed of application development. The JSON app launched recently allows us to define data execution more easily. The Standard Workflows feature includes error replay capabilities, which are crucial for efficient error management. The Amazon State Language (ASL) in JSON format facilitates workflow automation and accelerates the deployment of Step Functions.
Mohamed Abd Kader - PeerSpot reviewer
An easy-to-setup solution with good stability
We use Jitterbit to connect cloud solutions with our on-premises ERP system We connect cloud solutions to our on-premise ERP system easily using Jitterbit. It is its most valuable feature.  The solution's API management capabilities need improvement. We have been using the solution for almost…
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Manufacturing Company
10%
Insurance Company
7%
Computer Software Company
7%
Financial Services Firm
19%
Computer Software Company
16%
Comms Service Provider
9%
Non Profit
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise1
 

Questions from the Community

What do you like most about Amazon Step Functions?
The integration capability is easy, whereas building state machines is tricky.
What is your primary use case for Amazon Step Functions?
My customer's usual use cases for AWS Step Functions that I've been working with include orchestration, flows, diagram creation, and creating a flow for multiple Glue jobs to run a single pipeline.
What advice do you have for others considering Amazon Step Functions?
I use the Visual Workflow Editor feature of AWS Step Functions. I mainly work through code and then improve it through the visual aspect. There are two ways to do orchestration: through code and th...
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Also Known As

Amazon Step Functions, Step Functions
Jitterbit, Jitterbit Harmony
 

Overview

 

Sample Customers

Alpha Apps, The Guardian, SGK, Bigfinite
LA Metro, Mophie, Club Auto, University of Miami, Exostar, Dialog Direct, Avero, Greenpoint Technologies, Berklee Online, Odyssey, KeyedIn Solutions, Swish Maintenance, SPP Pumps Limited, Talent Plus, Ricoh Canada, Televerde, Reed Construction Data, Sika US, Sunkist Growers
Find out what your peers are saying about AWS Step Functions vs. Jitterbit Harmony and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.