AWS Auto Scaling vs OpenText Real User Monitoring comparison

AWS Auto Scaling vs. OpenText Real User Monitoring

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AWS Auto Scaling

Ranking in Application Performance Monitoring (APM) and Observability

39th

Average Rating

8.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Real User Monitoring

Ranking in Application Performance Monitoring (APM) and Observability

34th

Average Rating

6.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS Auto Scaling is 0.5%, up from 0.2% compared to the previous year. The mindshare of OpenText Real User Monitoring is 1.1%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
OpenText Real User Monitoring	1.1%
AWS Auto Scaling	0.5%
Other	98.4%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Ishaka Michael Efe

DevOps Engineer Intern at HNG Tech

Automation has simplified traffic management and improved workload efficiency

I'm not really sure what improvements I would want to see in AWS Auto Scaling because I haven't really used it extensively or explored most of it. To the extent that I've used it so far, I think it is very good. I can't really say for certain what should be improved because I haven't really explored it a lot. However, what I've been using it for has been very good. If there could be training for AWS Auto Scaling, that would be fine. If you could add more training on how to use it correctly and on the functions that I haven't used before or some people have not really used before, that would help. If there could be more documentation and training on it, that would be beneficial.

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Yasir Amin

Sr. Solution Architect, Project Manager at a financial services firm with 5,001-10,000 employees

User-level monitoring with near-real-time analytics boosts service availability

The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, from a user perspective The functions that Real User Monitor is intended for, which is to provide the…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It helps us to reduce the cost."

"The solution helps optimize the cost of the AWS environment."

"I like the graphs provided by the tool."

"The good thing about Autoscaling is that it provides the capacity to minimize downtime. So, it gives you the assurance of stability and robustness within your system."

"Our internal business applications are hosted in AWS Auto Scaling."

"The health check integration feature ensures that the instances are healthy and capable of absorbing traffic, thus serving their purpose effectively."

"It is a stable platform."

"AWS Auto Scaling is very good for managing traffic and creating new instances when necessary."

More AWS Auto Scaling pros

"If you have an old-fashioned infrastructure with data center servers then this is a good solution for you."

"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."

"Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold."

"It is a good product."

"We use RUM and BSM and so far it has been really good at getting real user transactions from a real user monitor and then tying it to a BSM single view dashboard, where we get the whole realistic picture."

"It offers near-real-time analytics, which is helpful."

"Real User Monitor has improved our productivity."

"The most valuable feature is application performance monitoring."

More OpenText Real User Monitoring pros

Cons

"It requires a downtime before deploying the Auto Scaling group."

"The setup can be a bit complex in some situations."

"The tool must include AI features."

"The solution's infrastructure scalability and elasticity could be improved."

"Flexibility in configuring the workload is missing in AWS Auto Scaling."

"In comparison to other public clouds, the product is costly."

"The solution is not out-of-the-box and you have to study to use it. It should be more easier to use."

"It could be cheaper."

More AWS Auto Scaling cons

"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."

"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."

"Some issues with login errors."

"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."

"One final complaint I have is that the roadmap from the vendor is not clear, which makes it less attractive to some customers."

"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."

"The product needs more R&D to make it easier and more compatible with other software."

"There have been some issues with customers implementing this solution and with login errors, which could be areas for improvement."

More OpenText Real User Monitoring cons

Pricing and Cost Advice

"AWS Auto Scaling's price is high."

"AWS Auto Scaling is a cheap solution."

"The product is expensive."

"AWS Auto Scaling is an expensive solution."

"The product has moderate pricing."

"AWS Auto Scaling is a pay-per-use and pay-as-you-use service."

"The pricing is good. I have not had any customers that have complained about the price."

"Not expensive."

"Compared to other tools, OpenText Real User Monitoring is an expensive solution."

"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."

"If I compare with other vendors, other vendors are more expensive"

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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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902,988 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Construction Company

16%

Educational Organization

11%

Financial Services Firm

10%

Comms Service Provider

Construction Company

19%

Financial Services Firm

Government

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	2
Large Enterprise	12

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	3
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for AWS Auto Scaling?

I'm not sure about the pricing aspect of AWS Auto Scaling or the cost of it.

What needs improvement with AWS Auto Scaling?

AWS Auto Scaling can be improved in many ways, such as providing better visibility into scaling decisions and clarifying why exactly scaling happens. Sometimes, I am not sure why scaling occurs. Ea...

What is your primary use case for AWS Auto Scaling?

My main use case for AWS Auto Scaling is automatically scaling EC2 instances behind a load balancer based on traffic, CPU, and memory usage, as well as custom CloudWatch metrics. I also use it with...

What needs improvement with Micro Focus Real User Monitor?

The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...

What is your primary use case for Micro Focus Real User Monitor?

What advice do you have for others considering Micro Focus Real User Monitor?

I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.

Splunk ITSI (IT Service Intelligence) vs AWS Auto Scaling

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Compared 7% of the time

VMware Aria Operations for Applications vs OpenText Real User Monitoring

Compared 6% of the time

New Relic vs OpenText Real User Monitoring

Compared 5% of the time

OmniPeek vs OpenText Real User Monitoring

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Product Reports

Application Performance Monitoring (APM) and Observability

Download AWS Auto Scaling product report

OpenText Real User Monitoring

Download OpenText Real User Monitoring product report

Also Known As

AWS Auto-Scaling

Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM

Overview

AWS Auto Scaling optimizes resource use by automatically adjusting instances based on demand. It integrates with CloudWatch for seamless monitoring, enhancing system reliability and cost efficiency without manual intervention.

AWS Auto Scaling is designed to dynamically scale resources in response to demand, supporting horizontal and vertical scaling for optimal performance. It integrates well with AWS services like EC2 and ECS, allowing for flexible and scalable solutions. Predictive scaling and intelligent automation reduce costs and ensure reliability, particularly during unpredictable traffic variations. Users implement it to maintain efficiency and minimize downtime, benefiting from features such as self-healing and health checks.

What are the key features of AWS Auto Scaling?

Automatic Scaling: Adjusts resources based on real-time demand metrics.
CloudWatch Integration: Seamless monitoring integration for efficient resource management.
Target Tracking: Maintains desired performance levels by adjusting resources as needed.
Scheduled Scaling: Pre-configure adjustments based on expected demand changes.
Self-Healing: Automatically replaces unhealthy instances to ensure maximum uptime.

What benefits should users expect from AWS Auto Scaling?

Cost Efficiency: Reduces cost by adjusting resources based on fluctuating demand.
Reliable Performance: Ensures consistent performance even with varying traffic levels.
Minimal Downtime: Automatically adapts to traffic changes to keep services running smoothly.
User-Friendly Interface: Simple operation with intuitive controls and configurations.
Flexibility: Supports a range of AWS services, adapting to different use cases and demands.

In industries with variable demand, AWS Auto Scaling is deployed to manage real-time traffic surges, ensuring efficient use of resources during periods such as events and festive seasons. Users grow dynamic environments while balancing costs and maintaining stability, integrating the tool with CI/CD processes for continuous and efficient deployment.

Amazon Web Services (AWS)

OpenText Real User Monitoring enables effective application performance tracking with end-to-end visibility. It features easy setup and helps organizations identify and resolve issues efficiently.

OpenText Real User Monitoring works by providing a single view dashboard that integrates seamlessly with BSM, facilitating application performance monitoring. It is valued for its proactive issue identification via monitoring thresholds and efficient incident resolution. Organizations can leverage its comprehensive tracking capabilities for mobile and website monitoring, yielding near-real-time analytics. However, they may face challenges like an outdated interface and limited support for non-Windows environments. Dependency on additional purchases and traditional data collection methods can be limitations. Modernizing architecture and enhancing protocol support are often desired.

What are the important features?

End-to-end application monitoring: Provides comprehensive insights and tracking.
Single view dashboard: Enables integrated monitoring experience with BSM.
Near-real-time analytics: Offers timely data on user interactions and performance.
Proactive issue identification: Utilizes monitoring thresholds to detect issues early.
Mobile and website monitoring: Extends tracking capabilities across multiple platforms.

What benefits should users look for?

Improved incident resolution: Leads to efficient problem-solving and maintenance.
Enhanced user experience: Ensures optimal application performance monitoring.
Business service agreements insights: Offers data to calculate business performance metrics.
Real-time transaction monitoring: Provides real-time data for network and performance analysis.
Comprehensive error identification: Helps pinpoint issues within application workflows.

Industries employing OpenText Real User Monitoring often use it for real-time and transaction monitoring by capturing network data to analyze performance from user perspectives. It is particularly useful for assessing availability and providing insights in environments where backend analysis and automation are essential.

OpenText

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers

Avea, Maccabi Healthcare Services, TEB

AWS Auto Scaling vs. OpenText Real User Monitoring