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AWS Auto Scaling vs OpenText Real User Monitoring comparison

Amazon Web Services (AWS) and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Amazon Web Services (AWS) is ranked #15 with an average rating of 8.8, while OpenText is ranked #42 with an average rating of 7.7. Amazon Web Services (AWS) holds a 0.4% mindshare in APM, compared to OpenText’s 0.7% mindshare. Additionally, 91% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 58% of OpenText users who would recommend it.
AWS Auto Scaling
Read 22 AWS Auto Scaling reviews
  • 1,113 Views
  • 1,046 Comparison Views
91% willing to recommend
OpenText Real User Monitoring
Read 11 OpenText Real User Monitoring reviews
  • 1,220 Views
  • 1,159 Comparison Views
58% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText Real User Monitoring and AWS Auto Scaling are two competitive products in the market. AWS Auto Scaling appears to have an upper hand due to its superior features, automation capabilities, and favorable pricing model.

What features are offered by OpenText Real User Monitoring in comparison to AWS Auto Scaling?

OpenText Real User Monitoring offers comprehensive analysis of user interactions, real-time insights, and detailed user experience tracking. AWS Auto Scaling provides automatic adjustment of capacity, steady performance maintenance, and cost-efficiency through automation.

What areas of improvement can be found in OpenText Real User Monitoring in comparison to AWS Auto Scaling?

OpenText Real User Monitoring could benefit from a simpler setup process, enhanced integration options, and improved ease of use. AWS Auto Scaling needs better customization options, more detailed monitoring metrics, and increased flexibility in monitoring configurations.

How is the ease of deployment and customer service of OpenText Real User Monitoring in comparison to AWS Auto Scaling?

OpenText Real User Monitoring's deployment can be complex, and its customer service could be more responsive. AWS Auto Scaling offers a simpler deployment process with extensive documentation and responsive customer service.

What setup costs and ROI can be seen with OpenText Real User Monitoring in comparison to AWS Auto Scaling?

OpenText Real User Monitoring has higher setup costs but provides satisfactory ROI. AWS Auto Scaling users benefit from a pay-as-you-go pricing model, leading to higher ROI and a more favorable cost-benefit scenario.

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To learn more, read our detailed AWS Auto Scaling vs. OpenText Real User Monitoring Report (Updated: March 2026).
Buyer's Guide
AWS Auto Scaling vs. OpenText Real User Monitoring
March 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Auto Scaling
Ranking in Application Performance Monitoring (APM) and Observability
15th
Average Rating
8.8
Reviews Sentiment
6.0
Number of Reviews
22
Ranking in other categories
No ranking in other categories
OpenText Real User Monitoring
Ranking in Application Performance Monitoring (APM) and Observability
42nd
Average Rating
6.6
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS Auto Scaling is 0.4%, up from 0.1% compared to the previous year. The mindshare of OpenText Real User Monitoring is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
AWS Auto Scaling0.4%
OpenText Real User Monitoring0.7%
Other98.9%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Ishaka Michael Efe - PeerSpot reviewer
Ishaka Michael Efe
DevOps Engineer Intern at HNG Tech
Automation has simplified traffic management and improved workload efficiency
I'm not really sure what improvements I would want to see in AWS Auto Scaling because I haven't really used it extensively or explored most of it. To the extent that I've used it so far, I think it is very good. I can't really say for certain what should be improved because I haven't really explored it a lot. However, what I've been using it for has been very good. If there could be training for AWS Auto Scaling, that would be fine. If you could add more training on how to use it correctly and on the functions that I haven't used before or some people have not really used before, that would help. If there could be more documentation and training on it, that would be beneficial.
Read full review
YA
Yasir Amin
Sr. Solution Architect, Project Manager at a financial services firm with 5,001-10,000 employees
User-level monitoring with near-real-time analytics boosts service availability
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, from a user perspective The functions that Real User Monitor is intended for, which is to provide the…
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable feature is vertical auto-scaling, which is easy to use. However, most companies now prefer horizontal scaling. I set up the health check integration to monitor CPU usage. When it reaches seventy percent, it sends me an email notification."
"Our internal business applications are hosted in AWS Auto Scaling."
"Once we moved them to AWS and created the appropriate architecture, it solved the problem."
"I would highly recommend Auto Scaling to others because it is a fantastic feature that simplifies scaling processes and makes deployment efficient."
"The health check integration feature ensures that the instances are healthy and capable of absorbing traffic, thus serving their purpose effectively."
"It can scale."
"AWS Auto Scaling is very good for managing traffic and creating new instances when necessary."
"The most valuable feature of the solution is that it scales automatically without manual intervention based on the metrics we provide."
More AWS Auto Scaling pros
"It is a good product."
"This solution is very reliable; it's stable."
"Real User Monitor has improved our productivity."
"Real User Monitor does its job, and that is why we have stayed with it for so many years."
"The most useful feature of this solution is tracking, where the application's traffic is monitored, analyzed, and presented as a live session of that particular user so that, for example, everything you do in a bank application transaction can be tracked by the application."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"We use RUM and BSM and so far it has been really good at getting real user transactions from a real user monitor and then tying it to a BSM single view dashboard, where we get the whole realistic picture."
"The Micro Focus technical support is quite good."
More OpenText Real User Monitoring pros
 

Cons

"The product’s security features need improvement."
"Setting up the configuration involves too much work for the cloud engineer, like configuring the ALB, the target group, and all the steps."
"It could be cheaper."
"The tool must include AI features."
"Flexibility in configuring the workload is missing in AWS Auto Scaling."
"The product could add more features for managing instances."
"If there could be training for AWS Auto Scaling, that would be fine. If you could add more training on how to use it correctly and on the functions that I haven't used before or some people have not really used before, that would help."
"The only area of improvement is the speed at which servers are launched."
More AWS Auto Scaling cons
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"This technology is considered to be older."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"There have been some issues with customers implementing this solution and with login errors, which could be areas for improvement."
"Some issues with login errors."
"I have to say that I am very disappointed with this solution. It's very heavy, and it is a nightmare to deploy and maintain."
"The product needs more R&D to make it easier and more compatible with other software."
"Most of the dashboards require a lot of configuration. We are not happy with the dashboard."
More OpenText Real User Monitoring cons
 

Pricing and Cost Advice

"The product has moderate pricing."
"AWS Auto Scaling is a pay-per-use and pay-as-you-use service."
"The product is expensive."
"The pricing is good. I have not had any customers that have complained about the price."
"AWS Auto Scaling is a cheap solution."
"AWS Auto Scaling's price is high."
"AWS Auto Scaling is an expensive solution."
"Compared to other tools, OpenText Real User Monitoring is an expensive solution."
"If I compare with other vendors, other vendors are more expensive"
"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
"Not expensive."
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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
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885,376 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
13%
Comms Service Provider
9%
Educational Organization
9%
Manufacturing Company
9%
Construction Company
12%
Government
9%
Performing Arts
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise11
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What do you like most about AWS Auto Scaling?
The tool's most valuable feature is vertical auto-scaling, which is easy to use. However, most companies now prefer horizontal scaling. I set up the health check integration to monitor CPU usage. W...
See all answers
What is your experience regarding pricing and costs for AWS Auto Scaling?
I'm not sure about the pricing aspect of AWS Auto Scaling or the cost of it.
See all answers
What needs improvement with AWS Auto Scaling?
I'm not really sure what improvements I would want to see in AWS Auto Scaling because I haven't really used it extensively or explored most of it. To the extent that I've used it so far, I think it...
See all answers
What needs improvement with Micro Focus Real User Monitor?
The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...
See all answers
What is your primary use case for Micro Focus Real User Monitor?
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, f...
See all answers
What advice do you have for others considering Micro Focus Real User Monitor?
I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.
See all answers
 

Comparisons

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Akamai mPulse vs AWS Auto Scaling
Compared 18% of the time
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Splunk ITSI (IT Service Intelligence) vs AWS Auto Scaling
Compared 18% of the time
Splunk Enterprise Security vs AWS Auto Scaling Logo
Splunk Enterprise Security vs AWS Auto Scaling
Compared 13% of the time
OpenText SiteScope vs AWS Auto Scaling Logo
OpenText SiteScope vs AWS Auto Scaling
Compared 10% of the time
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LogicMonitor vs OpenText Real User Monitoring
Compared 13% of the time
Dynatrace vs OpenText Real User Monitoring Logo
Dynatrace vs OpenText Real User Monitoring
Compared 12% of the time
Splunk AppDynamics vs OpenText Real User Monitoring Logo
Splunk AppDynamics vs OpenText Real User Monitoring
Compared 8% of the time
Honeycomb Enterprise vs OpenText Real User Monitoring Logo
Honeycomb Enterprise vs OpenText Real User Monitoring
Compared 7% of the time
Broadcom DX Application Performance Management vs OpenText Real User Monitoring Logo
Broadcom DX Application Performance Management vs OpenText Real User Monitoring
Compared 7% of the time
More OpenText Real User Monitoring Competitors
 

Product Reports

Buyer's Guide
Application Performance Monitoring (APM) and Observability
March 2026
AWS Auto Scaling reportDownload AWS Auto Scaling product report
Buyer's Guide
OpenText Real User Monitoring
March 2026
OpenText Real User Monitoring reportDownload OpenText Real User Monitoring product report
 

Also Known As

AWS Auto-Scaling
Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM
 

Overview

AWS Auto Scaling monitors your applications and automatically adjusts capacity to maintain steady, predictable performance at the lowest possible cost. Using AWS Auto Scaling, it’s easy to setup application scaling for multiple resources across multiple services in minutes. The service provides a simple, powerful user interface that lets you build scaling plans for resources including Amazon EC2 instances and Spot Fleets, Amazon ECS tasks, Amazon DynamoDB tables and indexes, and Amazon Aurora Replicas. AWS Auto Scaling makes scaling simple with recommendations that allow you to optimize performance, costs, or balance between them. If you’re already using Amazon EC2 Auto Scaling to dynamically scale your Amazon EC2 instances, you can now combine it with AWS Auto Scaling to scale additional resources for other AWS services. With AWS Auto Scaling, your applications always have the right resources at the right time.

Amazon Web Services (AWS)

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

OpenText
 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Avea, Maccabi Healthcare Services, TEB
Buyer's Guide
AWS Auto Scaling vs. OpenText Real User Monitoring
March 2026
Free Report: AWS Auto Scaling vs. OpenText Real User Monitoring
Find out what your peers are saying about AWS Auto Scaling vs. OpenText Real User Monitoring and other solutions. Updated: March 2026.
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See our AWS Auto Scaling vs. OpenText Real User Monitoring report.

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