AWS Auto Scaling vs OpenText Real User Monitoring comparison

AWS Auto Scaling vs. OpenText Real User Monitoring

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AWS Auto Scaling

Ranking in Application Performance Monitoring (APM) and Observability

40th

Average Rating

8.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Real User Monitoring

Ranking in Application Performance Monitoring (APM) and Observability

33rd

Average Rating

6.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS Auto Scaling is 0.5%, up from 0.2% compared to the previous year. The mindshare of OpenText Real User Monitoring is 1.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
OpenText Real User Monitoring	1.3%
AWS Auto Scaling	0.5%
Other	98.2%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Ishaka Michael Efe

DevOps Engineer Intern at HNG Tech

Automation has simplified traffic management and improved workload efficiency

I'm not really sure what improvements I would want to see in AWS Auto Scaling because I haven't really used it extensively or explored most of it. To the extent that I've used it so far, I think it is very good. I can't really say for certain what should be improved because I haven't really explored it a lot. However, what I've been using it for has been very good. If there could be training for AWS Auto Scaling, that would be fine. If you could add more training on how to use it correctly and on the functions that I haven't used before or some people have not really used before, that would help. If there could be more documentation and training on it, that would be beneficial.

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Yasir Amin

Sr. Solution Architect, Project Manager at a financial services firm with 5,001-10,000 employees

User-level monitoring with near-real-time analytics boosts service availability

The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, from a user perspective The functions that Real User Monitor is intended for, which is to provide the…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The health check integration feature ensures that the instances are healthy and capable of absorbing traffic, thus serving their purpose effectively."

"The tool's most valuable feature is vertical auto-scaling, which is easy to use. However, most companies now prefer horizontal scaling. I set up the health check integration to monitor CPU usage. When it reaches seventy percent, it sends me an email notification."

"Once we moved them to AWS and created the appropriate architecture, it solved the problem."

"AWS Auto Scaling is cost-effective and very useful for businesses."

"The solution helps optimize the cost of the AWS environment."

"It efficiently handles traffic, ensuring we are not running expenses and the infrastructure is strong enough to handle the load."

"Auto Scaling is a cool feature that works well and its automatic scaling capabilities are very useful."

"It is a stable platform."

More AWS Auto Scaling pros

"Real User Monitor has made it easier to drill down and see how users connect to and use our website."

"Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold."

"It is a good product."

"With the solution, you can easily access any issues in your infrastructure."

"The most valuable feature is application performance monitoring."

"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."

"We found this to be a stable product."

"The Micro Focus technical support is quite good."

More OpenText Real User Monitoring pros

Cons

"The setup can be a bit complex in some situations."

"AWS Auto Scaling's documentation could be better."

"It requires a downtime before deploying the Auto Scaling group."

"The only area of improvement is the speed at which servers are launched. When cleaning up to six servers at a time, it can take up to 15 to 20 minutes to launch new servers."

"Setting up the configuration involves too much work for the cloud engineer, like configuring the ALB, the target group, and all the steps."

"The speed of the solution must be improved."

"The billing and cost optimization of the solution could be improved."

"The solution's infrastructure scalability and elasticity could be improved."

More AWS Auto Scaling cons

"Recently we have been facing some stability issues."

"Most of the dashboards require a lot of configuration. We are not happy with the dashboard."

"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."

"There have been some issues with customers implementing this solution and with login errors, which could be areas for improvement."

"The product needs more R&D to make it easier and more compatible with other software."

"One final complaint I have is that the roadmap from the vendor is not clear, which makes it less attractive to some customers."

"Customer support needs to improve by bringing in more people who are knowledgeable about the tool, as there are very few left."

"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."

More OpenText Real User Monitoring cons

Pricing and Cost Advice

"AWS Auto Scaling is a cheap solution."

"AWS Auto Scaling's price is high."

"The pricing is good. I have not had any customers that have complained about the price."

"The product is expensive."

"The product has moderate pricing."

"AWS Auto Scaling is a pay-per-use and pay-as-you-use service."

"AWS Auto Scaling is an expensive solution."

"Not expensive."

"Compared to other tools, OpenText Real User Monitoring is an expensive solution."

"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."

"If I compare with other vendors, other vendors are more expensive"

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909,948 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Construction Company

17%

Outsourcing Company

13%

Educational Organization

12%

Financial Services Firm

Construction Company

20%

Government

Educational Organization

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	2
Large Enterprise	12

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	3
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for AWS Auto Scaling?

I'm not sure about the pricing aspect of AWS Auto Scaling or the cost of it.

What needs improvement with AWS Auto Scaling?

AWS Auto Scaling can be improved in many ways, such as providing better visibility into scaling decisions and clarifying why exactly scaling happens. Sometimes, I am not sure why scaling occurs. Ea...

What is your primary use case for AWS Auto Scaling?

My main use case for AWS Auto Scaling is automatically scaling EC2 instances behind a load balancer based on traffic, CPU, and memory usage, as well as custom CloudWatch metrics. I also use it with...

What needs improvement with Micro Focus Real User Monitor?

The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...

What is your primary use case for Micro Focus Real User Monitor?

What advice do you have for others considering Micro Focus Real User Monitor?

I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.

Splunk ITSI (IT Service Intelligence) vs AWS Auto Scaling

Comparisons

Compared 17% of the time

VMware Aria Operations for Applications vs AWS Auto Scaling

Compared 13% of the time

Akamai mPulse vs AWS Auto Scaling

Compared 7% of the time

Snyk vs AWS Auto Scaling

Compared 6% of the time

Splunk Enterprise Security vs AWS Auto Scaling

Compared 5% of the time

More AWS Auto Scaling Competitors

OmniPeek vs OpenText Real User Monitoring

Compared 6% of the time

Sematext Synthetics vs OpenText Real User Monitoring

Compared 6% of the time

Dynatrace vs OpenText Real User Monitoring

Compared 6% of the time

VMware Aria Operations for Applications vs OpenText Real User Monitoring

Compared 6% of the time

OpenText SiteScope vs OpenText Real User Monitoring

Compared 6% of the time

More OpenText Real User Monitoring Competitors

Product Reports

Application Performance Monitoring (APM) and Observability

Download AWS Auto Scaling product report

OpenText Real User Monitoring

Download OpenText Real User Monitoring product report

Also Known As

AWS Auto-Scaling

Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM

Overview

AWS Auto Scaling optimizes resource use by automatically adjusting instances based on demand. It integrates with CloudWatch for seamless monitoring, enhancing system reliability and cost efficiency without manual intervention.

AWS Auto Scaling is designed to dynamically scale resources in response to demand, supporting horizontal and vertical scaling for optimal performance. It integrates well with AWS services like EC2 and ECS, allowing for flexible and scalable solutions. Predictive scaling and intelligent automation reduce costs and ensure reliability, particularly during unpredictable traffic variations. Users implement it to maintain efficiency and minimize downtime, benefiting from features such as self-healing and health checks.

What are the key features of AWS Auto Scaling?

Automatic Scaling: Adjusts resources based on real-time demand metrics.
CloudWatch Integration: Seamless monitoring integration for efficient resource management.
Target Tracking: Maintains desired performance levels by adjusting resources as needed.
Scheduled Scaling: Pre-configure adjustments based on expected demand changes.
Self-Healing: Automatically replaces unhealthy instances to ensure maximum uptime.

What benefits should users expect from AWS Auto Scaling?

Cost Efficiency: Reduces cost by adjusting resources based on fluctuating demand.
Reliable Performance: Ensures consistent performance even with varying traffic levels.
Minimal Downtime: Automatically adapts to traffic changes to keep services running smoothly.
User-Friendly Interface: Simple operation with intuitive controls and configurations.
Flexibility: Supports a range of AWS services, adapting to different use cases and demands.

In industries with variable demand, AWS Auto Scaling is deployed to manage real-time traffic surges, ensuring efficient use of resources during periods such as events and festive seasons. Users grow dynamic environments while balancing costs and maintaining stability, integrating the tool with CI/CD processes for continuous and efficient deployment.

Amazon Web Services (AWS)

OpenText Real User Monitoring enables effective application performance tracking with end-to-end visibility. It features easy setup and helps organizations identify and resolve issues efficiently.

OpenText Real User Monitoring works by providing a single view dashboard that integrates seamlessly with BSM, facilitating application performance monitoring. It is valued for its proactive issue identification via monitoring thresholds and efficient incident resolution. Organizations can leverage its comprehensive tracking capabilities for mobile and website monitoring, yielding near-real-time analytics. However, they may face challenges like an outdated interface and limited support for non-Windows environments. Dependency on additional purchases and traditional data collection methods can be limitations. Modernizing architecture and enhancing protocol support are often desired.

What are the important features?

End-to-end application monitoring: Provides comprehensive insights and tracking.
Single view dashboard: Enables integrated monitoring experience with BSM.
Near-real-time analytics: Offers timely data on user interactions and performance.
Proactive issue identification: Utilizes monitoring thresholds to detect issues early.
Mobile and website monitoring: Extends tracking capabilities across multiple platforms.

What benefits should users look for?

Improved incident resolution: Leads to efficient problem-solving and maintenance.
Enhanced user experience: Ensures optimal application performance monitoring.
Business service agreements insights: Offers data to calculate business performance metrics.
Real-time transaction monitoring: Provides real-time data for network and performance analysis.
Comprehensive error identification: Helps pinpoint issues within application workflows.

Industries employing OpenText Real User Monitoring often use it for real-time and transaction monitoring by capturing network data to analyze performance from user perspectives. It is particularly useful for assessing availability and providing insights in environments where backend analysis and automation are essential.

OpenText

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers

Avea, Maccabi Healthcare Services, TEB

AWS Auto Scaling vs. OpenText Real User Monitoring