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AWS Auto Scaling vs ITRS Geneos comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Auto Scaling
Ranking in Application Performance Monitoring (APM) and Observability
25th
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
22
Ranking in other categories
No ranking in other categories
ITRS Geneos
Ranking in Application Performance Monitoring (APM) and Observability
48th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Network Monitoring Software (73rd), IT Infrastructure Monitoring (51st)
 

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS Auto Scaling is 0.5%, up from 0.1% compared to the previous year. The mindshare of ITRS Geneos is 1.0%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
AWS Auto Scaling0.5%
ITRS Geneos1.0%
Other98.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Ishaka Michael Efe - PeerSpot reviewer
DevOps Engineer Intern at HNG Tech
Automation has simplified traffic management and improved workload efficiency
I'm not really sure what improvements I would want to see in AWS Auto Scaling because I haven't really used it extensively or explored most of it. To the extent that I've used it so far, I think it is very good. I can't really say for certain what should be improved because I haven't really explored it a lot. However, what I've been using it for has been very good. If there could be training for AWS Auto Scaling, that would be fine. If you could add more training on how to use it correctly and on the functions that I haven't used before or some people have not really used before, that would help. If there could be more documentation and training on it, that would be beneficial.
Sanket - PeerSpot reviewer
Chief Manager at a marketing services firm with 501-1,000 employees
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution helps optimize the cost of the AWS environment."
"The most valuable feature is the ability to select a minimum amount of active servers so that a new server automatically launches if one fails."
"The product provides self-healing features."
"Once we moved them to AWS and created the appropriate architecture, it solved the problem."
"The various scaling options available, such as step scaling, are particularly useful."
"AWS Auto Scaling is very good for managing traffic and creating new instances when necessary."
"The most valuable feature of the solution is that it scales automatically without manual intervention based on the metrics we provide."
"AWS Auto Scaling is very good for managing traffic and creating new instances when necessary."
"Geneos gives us visibility on all of our systems at once and we can build dashboard views to monitor transactions moving from one system to another."
"For my application, Geneos is detecting and helping us avoid outages at least once a day."
"ITRS is the best monitoring tool I have used so far."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"This is the most amazing monitoring tool I've ever worked with, because it allows you to monitor a lot of things and also to address the issue and assign it to someone so everyone will know it's being investigated."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"The clean and colorful UI and easy to use options like snooze and active times."
 

Cons

"The solution must improve automation."
"The product’s pricing needs improvement."
"It is sometimes very critical to deploy on AWS since some servers are already running in the background. There are challenges for employees on how to deploy at a given time."
"The speed of the solution must be improved."
"The solution is not out-of-the-box and you have to study to use it. It should be more easier to use."
"It could be cheaper."
"There hasn't been a need for improvements."
"If there could be training for AWS Auto Scaling, that would be fine. If you could add more training on how to use it correctly and on the functions that I haven't used before or some people have not really used before, that would help."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"The initial setup was a bit complex."
"The interface can sometimes be a little complicated."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"Sometimes there were issues with the database. If the database logging was high then the gateway would be slow."
 

Pricing and Cost Advice

"AWS Auto Scaling is a cheap solution."
"The product has moderate pricing."
"AWS Auto Scaling's price is high."
"AWS Auto Scaling is an expensive solution."
"The pricing is good. I have not had any customers that have complained about the price."
"AWS Auto Scaling is a pay-per-use and pay-as-you-use service."
"The product is expensive."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"The pricing seems reasonable. We're happy enough with it."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"Pricing and licensing is based on the requirements."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
11%
Educational Organization
8%
Comms Service Provider
8%
Financial Services Firm
63%
Computer Software Company
5%
Construction Company
4%
Outsourcing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise2
Large Enterprise12
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
 

Questions from the Community

What is your experience regarding pricing and costs for AWS Auto Scaling?
I'm not sure about the pricing aspect of AWS Auto Scaling or the cost of it.
What needs improvement with AWS Auto Scaling?
AWS Auto Scaling can be improved in many ways, such as providing better visibility into scaling decisions and clarifying why exactly scaling happens. Sometimes, I am not sure why scaling occurs. Ea...
What is your primary use case for AWS Auto Scaling?
My main use case for AWS Auto Scaling is automatically scaling EC2 instances behind a load balancer based on traffic, CPU, and memory usage, as well as custom CloudWatch metrics. I also use it with...
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Also Known As

AWS Auto-Scaling
Geneos
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Find out what your peers are saying about AWS Auto Scaling vs. ITRS Geneos and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.