BMC TrueSight Operations Management and Auvik Network Management are both robust tools with distinct focal points and scales. BMC TrueSight is geared towards large enterprises needing comprehensive infrastructure management, while Auvik targets small to mid-sized organizations with its user-friendly network-centric management.
Features: BMC TrueSight Operations Management offers extensive integration capabilities through Knowledge Modules, robust event management, and wide-ranging infrastructure monitoring. Its alert consolidation and global perspective are designed for managing diverse assets across large-scale enterprises. Auvik Network Management provides intuitive network mapping, real-time visibility, and a streamlined setup, specializing in efficient network management for smaller organizations.
Room for Improvement: BMC TrueSight Operations Management requires simplification in deployment, reduced resource consumption, and better cloud integration. Users suggest enhanced root cause analysis and decreased complexity. Auvik Network Management could improve with better reporting, customizable alerts, and broader integration options, alongside more accurate network maps and a more user-friendly interface.
Ease of Deployment and Customer Service: BMC TrueSight Operations Management is primarily deployed on-premises, demanding significant infrastructure and expertise, with mixed feedback on customer service quality. Auvik's cloud-based model offers flexibility, easily adapting to various IT environments. It receives positive remarks for its responsive customer service, albeit with suggestions for better initial support and integration functionalities.
Pricing and ROI: BMC TrueSight has complex pricing aimed at large enterprises requiring extensive monitoring, potentially making it expensive. Auvik employs a device-based pricing model that offers transparency and is suitable for small to mid-sized organizations. Both products contribute notably to ROI through operational efficiencies, but Auvik's clear pricing is especially appealing to cost-sensitive smaller businesses focusing on network monitoring.
Auvik is a network management software that provides real-time visibility and control over network infrastructure.
It automates network mapping, monitoring, and troubleshooting, allowing IT teams to easily identify and resolve issues.
With its intuitive interface and powerful features, Auvik helps businesses optimize their network performance and ensure smooth operations.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
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