BMC TrueSight Operations Management and Auvik Network Management are competitive products in the IT infrastructure monitoring category. BMC TrueSight holds an edge with its comprehensive integration capabilities and robust support, making it advantageous for enterprises dealing with complex IT environments. BMC TrueSight appeals to larger networks due to its extensive features, while Auvik is particularly attractive for smaller networks with its ease of use and real-time insights.
Features: BMC TrueSight Operations Management provides extensive integration through Knowledge Modules, centralized monitoring for efficient root cause analysis, and robust event management features. It supports diverse IT environments with comprehensive visibility. Auvik Network Management excels in real-time network topology mapping, dynamic device integration, and provides a visual interface that simplifies navigation and oversight, offering immediate real-time network visibility.
Room for Improvement: BMC TrueSight could enhance reporting accuracy, streamline deployment processes, and provide more intuitive training resources to help users overcome its complexity. Auvik is in need of improvements in map customization, better integration with third-party tools, and more sophisticated alert customization and reporting features.
Ease of Deployment and Customer Service: BMC TrueSight's on-premises deployment is resource-intensive, requiring significant effort, with customer service reviews being mixed. Auvik's cloud-based solutions simplify deployment and are praised for their responsive support, albeit with some challenges during the initial setup.
Pricing and ROI: BMC TrueSight's pricing model may deter smaller enterprises but justifies its cost by delivering solid ROI through improved operational efficiency and comprehensive features. Auvik's device-based pricing, though potentially expensive at scale, provides significant network visibility benefits, offering substantial value especially for small to medium-sized businesses in network-dense environments.
Auvik is a network management software that provides real-time visibility and control over network infrastructure.
It automates network mapping, monitoring, and troubleshooting, allowing IT teams to easily identify and resolve issues.
With its intuitive interface and powerful features, Auvik helps businesses optimize their network performance and ensure smooth operations.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
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