We compared Auth0 and Cloudflare Access across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Auth0 is notable for its adherence to compliance and certification standards, wide range of features, adaptable authentication process, customizable options, and intuitive interface. Conversely, Cloudflare Access is highly regarded for its effective defense against DDoS attacks, seamless connectivity, and endpoint exposure feature.
Room for Improvement: Auth0 can enhance its machine-to-machine authentication flow, multi-tenant support, advanced authorization capabilities, and IoT device integration. Cloudflare Access requires improved implementation support and training materials.
Ease of Deployment: Auth0 was commended for its simple and efficient setup, which users found to be fast and intuitive. Reviewers said that the setup could be completed in a matter of hours. Cloudflare Access was also noted for its straightforward setup, but it was mentioned that the deployment requires networking expertise and in some cases, it took months to deploy on-premises.
Service and Support: Users have highly praised Auth0's customer service, finding their support to be extremely helpful. They appreciate the quick responses and regular communication with Auth0. Cloudflare Access also received positive feedback, with customers describing their support as exceptional.
Pricing: Some users found Auth0's licensing to be straightforward and fair, but others thought the pricing model was confusing. Cloudflare Access received mixed reviews for its pricing, with some finding it slightly costly and others deeming it highly affordable.
ROI: Auth0 has demonstrated significant financial gains and reduced development expenses. Cloudflare Access's ROI is contingent upon individual use cases and the effectiveness of its implementation.
Comparison Results: Auth0 is highly regarded for its simple setup, compliance certifications, and customizability, but it needs improvements in machine-to-machine authentication, multi-tenant support, and pricing transparency. Cloudflare Access is appreciated for its DDoS protection, user-friendly interface, and adaptable access rules. Cloudflare has room to improve in pricing and support for users on the free plan.
"The most valuable feature is interface application integration, but we haven't fully used it yet. We'll need it in the future for a few potential clients."
"I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."
"The valuable features are that it is extremely secure and that it's developer-friendly."
"The most valuable feature of the product is scalability."
"It has a lot of customization and out-of-the-box features."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"It supports identity federation, FSO and multi-tenancy."
"Cloudflare, in my opinion, was easy to implement."
"It's the endpoint exposition. We don't need to expose our VPN server to the internet and need a zero-test solution. I can apply some conditional access to the endpoint that's connecting to our network to check their security policies or the security condition of their workstation. Once the workstation is trying to connect to my internal network, then I would like to check the discrete condition of these endpoints that are trying to access my internal network. We created some conditional access. We have CrowdStrike, to check if the CrowdStrike is installed, to check if it's updated, and to check for Windows updates. We created some conditional policies to check it."
"The tool also offers good scalability, and the dashboard, along with real-time analytics, is very good."
"For Cloudflare Access, I am using the free plan...The most valuable feature is their protection."
"Enables me to work from two locations."
"The product could use a more flexible administration structure"
"The Management API could be improved so it's easier to get user information."
"The price modelling is a bit confusing on the site and can be costly."
"The tool's price should be improved."
"This is a costly solution and the price of it should be reduced."
"The product support for multi-tenancy could be improved."
"When they introduced the Organizations feature they did support different login screens per organization. However, they introduced a dependency between this feature and another called the New Universal Login Experience. The New Experience is a more lightweight login screen, but it is much less customizable. For example, today, we are able to fully customize our login screen and even control the background image according to the time of day. We have code to do that. But we are not able to write code anymore in the New Experience."
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"The pricing is an area that can be improved. Pricing, as far as I recall, was the source of our problems."
"When there are any dynamic changes in complex applications, the tool takes a lot of time, making its analytics-related area a major matter of concern where improvements are needed."
"For the topic of improvement, providing some training material is one of my suggestions."
"They don't have a person to provide support for customers using the solution under their free plan."
Auth0 is ranked 2nd in Access Management with 13 reviews while Cloudflare Access is ranked 8th in Access Management with 5 reviews. Auth0 is rated 8.4, while Cloudflare Access is rated 8.8. The top reviewer of Auth0 writes "Provides interface application integration, but Management API needs to be improved". On the other hand, the top reviewer of Cloudflare Access writes "Replaces traditional VPN and enables endpoint exposition ". Auth0 is most compared with Microsoft Entra ID, Amazon Cognito, Frontegg, ForgeRock and Okta Workforce Identity, whereas Cloudflare Access is most compared with Twingate, Prisma Access by Palo Alto Networks, Zscaler Private Access, Amazon Cognito and Google Cloud Platform Cloud Identity-Aware Proxy. See our Auth0 vs. Cloudflare Access report.
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