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Atlassian Confluence vs Zoomin comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Ranking in Knowledge Management Software
1st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
106
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd)
Zoomin
Ranking in Knowledge Management Software
7th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Knowledge Management Software category, the mindshare of Atlassian Confluence is 13.4%, down from 25.0% compared to the previous year. The mindshare of Zoomin is 2.1%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Knowledge Management Software
 

Featured Reviews

Rabindra K Maharana - PeerSpot reviewer
Editing features improve document accessibility
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.
Deepak_Patel - PeerSpot reviewer
A knowledge management software that provides great scalability options to its users
Right now, I work for a company that sells products like access control systems, time attendants, telecoms, and CCTVs for video surveillance. My company needs to contact the concerned people of companies in the USA and Canada who would like to purchase our products. Our company is in India, so we want the directories which are being used in the USA to be able to trace potential buyers of our products. I recommend the solution to those planning to use it. Due to some loading-related issues, we have faced with the solution in our company, I rate the overall solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most beneficial aspect is real-time collaboration, allowing multiple users to work on the same documents simultaneously."
"Atlassian Confluence's most valuable features are the ease in which you can use the tool, the flexibility in creating folder structures, receiving notifications in case others put remarks on the documents, and working together on documents."
"It is a very popular tool."
"The search functionality is a really powerful feature."
"It's extremely intuitive."
"I rate this solution a nine out of ten."
"I find the editing option straightforward and quick."
"This solution allowed us to easily input details beyond just text, such as creating basic data charts to monitor team performance."
"Scalability-wise, I rate the solution a ten out of ten."
 

Cons

"The dashboards should be improved."
"The software does not currently have any kind of AI integration."
"There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model."
"Atlassian Confluence is not really a community-friendly solution."
"Confluence could incorporate stronger records management and automation features. The current management structure is too open, which becomes an issue."
"The user interface could be improved."
"The product should have a workflow with approvals out-of-the-box."
"I think the couple of improvement areas would be around Markdown support and support for adding code."
"The solution's stability is an area with shortcomings that need improvement."
 

Pricing and Cost Advice

"The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."
"I am using the paid version. My company has purchased it for company employees. We are using Confluence as a company. I don't know how much it costs, but its price is good enough. Its price is not so high."
"There is an annual license."
"We have a site license for Atlassian Confluence and there are some limitations on external users."
"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
"In my opinion, it's worth the investment"
"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
"This is a very expensive solution."
"There is a need to make payments towards the licensing costs of the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
11%
Computer Software Company
11%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
With Atlassian, the costs are reasonable. Although higher than before when we used multiple platforms and licenses, having a collaborative platform like this is advantageous. It streamlines license...
What needs improvement with Atlassian Confluence?
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a foru...
What do you like most about Zoomin?
Scalability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for Zoomin?
There is a need to make payments towards the licensing costs of the solution.
What needs improvement with Zoomin?
The solution's stability is an area with shortcomings that need improvement.
 

Also Known As

Confluence
No data available
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Avaya, Invidi, Dell, ServiceNow, Intel Security, Fujitsu, Ping Identity, Jive, Apptio, Cisco, RSA, Hitachi, Aternity
Find out what your peers are saying about Atlassian, Notion, Salesforce and others in Knowledge Management Software. Updated: August 2025.
865,164 professionals have used our research since 2012.