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Atlassian ALM vs Jira vs Microsoft Azure DevOps comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2026, in the Application Lifecycle Management (ALM) Suites category, the mindshare of Atlassian ALM is 2.4%, up from 1.3% compared to the previous year. The mindshare of Jira is 12.3%, down from 22.2% compared to the previous year. The mindshare of Microsoft Azure DevOps is 10.3%, down from 18.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Lifecycle Management (ALM) Suites Mindshare Distribution
ProductMindshare (%)
Jira12.3%
Microsoft Azure DevOps10.3%
Atlassian ALM2.4%
Other75.0%
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

BRIANJOHNSON2 - PeerSpot reviewer
Independant Consultant at Reckitt
Long-term testing workflows have improved integration of test planning and defect tracking
The deployment depends on whether you are deploying it on your computer or across the program. Cloud-based system deployment takes some time, as it depends on your rights to your computer. I would rate the deployment as a seven on a scale of one to ten. It took a couple of hours to get it right. The IT department deploys it.
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Agile workflows have streamlined sprint planning and tracking for faster feature delivery
Jira has a very good interface and it is very easy to manage sprints, tasks, and epics. The main feature is the hierarchy, as features can be converted into epics and topics, allowing bigger tasks to be partitioned into smaller ones. The hierarchy feature in Jira helps the team significantly compared to other tools that have been used, such as Trello, which is mainly useful only for a waterfall model. For modern Agile practices, Jira is the most adapted tool in the industry. Another valuable feature is that Jira APIs have been used for data science projects to analyze tasks and get insights. This has also been very helpful in the project.
Bharadwaj Deepak Mohapatra - PeerSpot reviewer
DevOps Engineer at ENTERPRISE SYSTEM SOLUTIONS LIMITED
Have built reliable end-to-end pipelines and streamlined cloud provisioning through consistent collaboration practices
I am currently working with open-source tools such as Jenkins for my main CI/CD pipeline, and for enterprise clients, I am using Microsoft Azure DevOps CI/CD pipeline. For other clients, I have also implemented CI/CD YAML pipelines through GitLab CI/CD workflow and GitHub Actions. I am creating the end-to-end CI/CD pipeline from development to deployment and monitoring all of this. Azure Boards is easier than Jira for my understanding because there are very easy points to manage the Agile methodology which we work on. Because it is a GUI, sometimes the process may take a few minutes more than the CLI process since the backend is running the exact CLI, but we are commanding through the GUI. There is definitely a time lag, but it is more secure. Microsoft Azure DevOps pipelines work very seamlessly rather than other CI/CD pipelines, as of my understanding. The downside is that the process may take more time when deploying some clusters, Kubernetes, Azure AKS service, or some vast microservice architecture deployments. There may be a little bit of lag I feel, though I cannot tell very strictly that this is a disadvantage, but sometimes it takes a little more time than other cloud infrastructures. All the major things are done by GUI, which is somewhat a little slow. However, if considering automations, process, monitoring, and provisioning, then it is the best cloud service across all the other service providers. Our implementation is a hybrid cloud. Microsoft Azure DevOps is definitely easily scalable. I have worked on many Kubernetes infrastructures and microservice deployments, and I have seen that replication is very good because it is very easy. The replication process is very straightforward. I definitely advocate for using less code because it is very time-consuming. If using GCP or Amazon Web Service, there is more interaction related to work over the CLI process. In terms of Microsoft Azure DevOps, there are many things done by the GUI, which is the best part.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you can spend the little effort to configure Jira to support your more complex requirements management, then you can concentrate everything in one tool."
"In Bitbucket, the reviews are pretty good."
"The main power of this tool is the integration between the different products of the Atlassian suite, and we have good integration with work management and software build automation (Bamboo), which is the major strength from this provider."
"The Atlassian ALM suite consists at least of JIRA, Confluence, BitBucket and HipChat - just the tools you need for organizing your teams in a very efficient way."
"The interface between the repository and test plan stands out as valuable, and I appreciate building the tests and scenarios in Test Lab and the ability to link defects throughout the system, which Atlassian ALM does better than any other testing products."
"The main power of this tool is the integration between the different products of the Atlassian suite. We have good integration with work management with Java. This is the major strength from this provider."
"This solution fits very well into our agile product management environment."
"As a general purpose tool, JIRA and Confluence are still ahead of the competition."
"It enabled us to track and manage product commitments over the entire enterprise."
"I feel the strongest feature of Jira is its workflow engine, which empowers us to automate our workflows within our organization and is the one characteristic of Jira that I think can help any organization, be it in any domain."
"We have the best community to support any problems that we have."
"It's flexible and it can provide a lot of different options, such as dashboards, that you can create and manage."
"What I like most about Jira is that it's flexible, as it has the flexibility to be configured for any company."
"Technical support is very good."
"Jira has a useful user interface and overall is easy to understand and learn."
"Jira has a useful user interface and overall is easy to understand and learn."
"Our customers use Microsoft Azure DevOps for their business needs when it comes to DevSecOps and scalability."
"Broadly speaking, we use the product for .NET websites, APIs, data integration, migration, data analysis, job orders, and workflows."
"The creation of test plans is valuable and I like the reporting features."
"Stable and scalable solution for work planning and code collaboration. It's fast, and it offers a good user experience."
"If someone is considering developing and deploying the infrastructure in this solution, then using this tool is perfect because it's fully integrated with the pipelines and with a server core repository."
"Some of the valuable features are the functionality and the wide range of capabilities."
"The features that have a significant impact on us include CI/CD, where we have full integration with the source code repository and Azure Pipelines."
"Azure DevOps' collaborative features are good, and it integrates well with other tools in the software development process, like quality testing, documentation, and agile development."
 

Cons

"There is room for improvement in the high-level project management."
"The reports are not really customizable, which is something that they should improve on."
"The solution is stable but at times, the performance is poor. It takes time to load and the response time is not up to the mark."
"For project management, the scheduling of the project tasks should be simplified because it's complex and too rigid using the Atlassian Portfolio."
"However, it is not really scalable, so if you want to use it for anything larger or plan to use it for product portfolios, then it starts to be problematic."
"Frankly it's a really daunting exercise - challenging, problematic and very flaky."
"All Atlassian products are based on JAVA which makes it a bit difficult to trace problems if you don't have much JAVA skilled staff around."
"The automation for scheduling software and doing software tests should be simplified because it's complex and too rigid."
"There is no one system on which TAMs and their customers can collaborate on action items, ongoing projects, meeting notes, etc."
"The reporting part is a little bit difficult for me. It is not so easy. There should be a simpler way to track the efforts of our team. For example, in an Excel sheet, there is a feature for filtering. It would be much better if we can use something like that. Currently, for a complex query, we need to use Jira Query Language. Using Jira Query Language every time is not efficient for me."
"This solution could be improved by including a different model for the overall planning perspective. There's a Jira portfolio that we aren't using. The only challenge we're facing is that we cannot see the overall planning."
"The way to configure it can definitely be improved. It is very difficult and complex to configure. Its configuration should be simplified."
"I have to go through a lot of processes to consider it done. I have to log in then change the logins and make it interesting."
"If Jira would be interested in offering a SharePoint version, it would be beneficial."
"If you're not a technical person, it might not be very user-friendly."
"Grid: It is really strange that there is no possibility to edit an item in the grid. You need to go inside, and even then, not all items are editable, so you need to switch to edit mode."
"We are facing some problems because the capacity can only be measured within a project. It cannot be measured across multiple projects. So, the reporting needs to be enhanced, and there should be more graphs to be able to easily give the upper management insights about all the employees from different departments. It will be helpful for employee management. Currently, the managers over here are using Power BI for insights because the functionality of Azure DevOps Boards is not enough. So, we have to export the data into another visualization tool and get the results."
"Microsoft Azure DevOps should create some training materials."
"I think that they have some menus there that are not very well placed."
"Something that could be improved is the initial setup with the integration of ReadyAPI."
"The active directory password system needs some improvement because many times the password for the active directory expires before the set time."
"Compared to the availability of the other two major cloud solutions, Microsoft Azure needs to make an improvement in their availability."
"The communication could work better, especially for the development team."
"I would like to automate notifications on sprint planning. When we are getting to the end of sprint planning, we would be automatically notified."
 

Pricing and Cost Advice

"There is a community edition available, but if the price were lower for the addons then more people would use the full version."
"We have a corporate license, and it is probably based on the number of people."
"Our client handles the licensing aspect. They have not yet purchased the premium version."
"The tool's pricing is expensive. The new pricing is indeed quite expensive compared to what it was a few years ago. Last year, when we intended to renew our subscription, we found the pricing considerably higher."
"We are a regional research and education institute. We're using the free license provided for educational institutes."
"I understand JIRA is quite expensive."
"When you get larger, the pricing becomes very, very steep."
"It is very cheap if you forego the local instance and stick to the cloud."
"It's not very cheap. It's also not very costly. I'd rate it a five out of ten in terms of pricing."
"I don't have a problem with the pricing."
"The costs are moderate and justify the value provided."
"I don't know the pricing of DevOps. It would be much cheaper than ALM because ALM came out as a software product initially. Now they are moving into a cloud and subscription model. In that case, Microsoft is coming from Azure and the cloud and DevOps and software as a service, so it would be much cheaper, but the catch would be that they are trying to get money on all the sides, like an operating system, Microsoft Office, or Microsoft Azure DevOps."
"The price is reasonable for the solution."
"It has an annual subscription. It can be cheaper for partners. Many open-source products are available in the market, and it would be great if they can be a little bit more competitive in terms of pricing. A lot of startups are looking for an open-source, free, or cheap solution. If they can accommodate such requirements, it will be good for the product in the long run."
"The pricing of Azure DevOps falls within the average range and it is fixed."
"The licensing costs are reasonable."
"It is relatively inexpensive compared to other solutions that necessitate servers and physical hardware."
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Educational Organization
10%
Healthcare Company
8%
Comms Service Provider
7%
Manufacturing Company
17%
Financial Services Firm
9%
Computer Software Company
7%
Government
7%
Manufacturing Company
13%
Financial Services Firm
10%
Government
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business107
Midsize Enterprise58
Large Enterprise151
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise28
Large Enterprise69
 

Questions from the Community

What is your experience regarding pricing and costs for Atlassian ALM?
Atlassian ALM is too expensive. The pricing is very expensive.
What needs improvement with Atlassian ALM?
I am still not satisfied with the requirements area of Atlassian ALM. Atlassian ALM has four parts: test plan, Test L...
What is your primary use case for Atlassian ALM?
I have been using Atlassian ALM for twenty-five years. It used to be called Quality Center, and I first used it in 20...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below d...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products a...
What is your experience regarding pricing and costs for Jira?
Jira itself is fairly priced for the features it provides, but pricing is a bit higher than some alternatives, mostly...
Which is better - TFS or Azure DevOps?
TFS and Azure DevOps are different in many ways. TFS was designed for admins, and only offers incremental improvement...
What do you like most about Microsoft Azure DevOps?
Valuable features for project management and tracking in Azure DevOps include a portal displaying test results, check...
Microsoft Azure DevOps: what is your experience regarding pricing and costs ?
Pricing experience is limited, as I am a user of this product and not involved in the pricing aspects. There has defi...
 

Also Known As

No data available
Jira Software
Azure DevOps, VSTS, Visual Studio Team Services, MS Azure DevOps
 

Overview

 

Sample Customers

Facebook, NASA, Cisco, eBay, Redfin, Toyota, Kaiser Permanente, Gilt, CSIRO, Autodesk, The Daily Telegraph, CODE, Illumnia
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Alaska Airlines, Iberia Airlines, Columbia, Skype
Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites. Updated: March 2026.
885,667 professionals have used our research since 2012.