Atlassian ALM and OpenText Software Delivery Management compete in software management. Atlassian ALM is favored for its pricing and customer service advantages, while OpenText Software Delivery Management stands out with its comprehensive feature set, making it appealing for larger investments.
Features: Atlassian ALM provides efficient project tracking and collaboration tools, helping streamline software development. Its integration with JIRA, Confluence, Bitbucket, and HipChat facilitates team organization and communication. OpenText Software Delivery Management is notable for its extensive integration capabilities, sophisticated delivery management features, and powerful out-of-the-box integration with Agile and DevOps tools, maintaining wide applicability for detailed enterprise management.
Room for Improvement: Atlassian ALM could enhance its feature set to cover broader enterprise needs and improve integration with certain tools like Bitbucket to close functionality gaps. Improving real-time analytics and expanding agile management capabilities might also present opportunities. OpenText Software Delivery Management could simplify its deployment process, enhance the immediacy of customer service responses, and streamline its interface for broader user accessibility to increase its appeal.
Ease of Deployment and Customer Service: Atlassian ALM is praised for its straightforward cloud-based deployment via platforms like AWS and efficient customer service. This ensures fast resolutions and user support. In contrast, OpenText Software Delivery Management requires a more complex, customizable deployment process. Although its customer care is expansive, it sometimes lacks the immediate response efficiency seen with Atlassian.
Pricing and ROI: Atlassian ALM offers budget-friendly solutions with accessible pricing, enabling quicker ROI realization. OpenText Software Delivery Management, with higher upfront costs, targets long-term value through advanced features, appealing to organizations willing to invest more for comprehensive functionalities. Pricing can play a pivotal role in deciding between immediate savings or investing in extensive features.
How to use Atlassian to manage application lifecycle: Atlassian builds software to pull together all the elements of application lifecycle management. Product management, developers, Q/A, dev ops, and business stake holders all have their own ways of interacting with application lifecycle management and Atlassian splits up the process into a few buckets.
1) Collaborate to plan and envision work
Atlassian's Confluence is a collaboration platform for building and driving consensus. Call stake holders in to give approval, comment on, and share pages and integrate with the rest of the development toolchain.
2) Build and track roadmaps
Atlassian's JIRA Software offers incredibly flexible project management with custom workflows, plugins, and high visibility rollups through JIRA Portfolio. Issues can be embedded right in confluence, or be used to kick off new branches in version control. Keep everyone on the same page with project progress.
3) Track and deploy code
Atlassian's Bitbucket is the world's most robust Git solution. The ability to deploy multiple-nodes with failover, global mirroring for super fast clones, and powerful code review control set it apart from competition. Bitbucket also has a mature plugin and hooks system that allows extensions and connection to a suite of CI software.
4) Support and Iterate
Track support requests, bugs, and route users in the right direction with JIRA Service Desk. With the same custom workflow engine as JIRA Software, a tight integration with the rest of the stack, and a knowledge base function make it a powerful addition to the ALM stack.
5) Tie it together
ChatOps helps tie every part of the ALM together. Get stake holders in the same room to manage a project, teams in the same page to manage their work, or plugin automated members to report on CI status, pull requests, page changes in Confluence, or bug reports. Like every piece of Atlassian's ALM there is a mature API for extending plugins and everything can be hosted behind your own firewall.
OpenText Software Delivery Management provides application lifecycle management with Agile and Waterfall support. It features intuitive interfaces, CI/CD integration, automated testing, and robust reporting, improving project management efficiency and usability.
Designed to enhance teams' productivity and streamline processes, OpenText Software Delivery Management integrates seamlessly with Agile methodologies. Its comprehensive backlog and requirements management, user stories, and test management make it a complete tool for managing the development lifecycle. The platform aligns with DevOps, providing traceability and extensive customization options. Traceability from requirements to deployments is enhanced, making it easier for teams to track progress. It offers integration with popular tools like Jenkins and JIRA, ensuring a unified approach to continuous delivery and testing management.
What key features does OpenText Software Delivery Management include?OpenText Software Delivery Management is implemented across technology-focused industries, supporting Agile processes like requirements management and defect tracking. Organizations use it to standardize development workflows and optimize continuous delivery integration, choosing it for its ability to support both Agile and Waterfall methodologies within application lifecycle management.
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