Atera vs Entuity comparison

Atera and Park Place Technologies are both solutions in the Network Monitoring Software category. Atera is ranked #39 with an average rating of 9.8, while Park Place Technologies is ranked #67. Atera holds a 0.6% mindshare in NMS, compared to Park Place Technologies’s 0.7% mindshare. Additionally, 93% of Atera users are willing to recommend the solution, compared to 100% of Park Place Technologies users who would recommend it.

Atera

Read 16 Atera reviews

6,288 Views
1,886 Comparison Views

93% willing to recommend

Entuity

Read 11 Entuity reviews

2,820 Views
2,651 Comparison Views

100% willing to recommend

Atera

Entuity

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Executive Summary

We performed a comparison between Atera and Entuity based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Atera vs. Entuity Report (Updated: June 2026).

Buyer's Guide

Atera vs. Entuity

June 2026

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Helped 902,988 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atera

Ranking in Network Monitoring Software

39th

Average Rating

9.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Help Desk Software (11th), IT Infrastructure Monitoring (37th), IT Service Management (ITSM) (10th), Remote Monitoring and Management (RMM) (5th), Patch Management (11th), AIOps (22nd), Agentic Automation (8th)

Entuity

Ranking in Network Monitoring Software

67th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of Atera is 0.6%, up from 0.3% compared to the previous year. The mindshare of Entuity is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Atera	0.6%
Entuity	0.7%
Other	98.7%

Network Monitoring Software

Featured Reviews

Ning Chane

IT Manager at Telstra

Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time

The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.

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Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

A good solution for network monitoring and support management, but there is no centralized database

There is no centralized database. It is an issue if you use a local database and have multiple borders. However, if you have an external database, you can keep the same old data from an old border up to 100 borders. In addition, if we want to create an ABI or use an ABI to connect data, there is no competition when we ask for support. If we want to modify the calculation matrix or equation, we have to raise a professional service. Other competitors like Micro Focus, a network management system, have a new supportability matrix in the market every quarter.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I have better access when I go to look for something regarding either a specific user or software. It is easier to locate. When I am troubleshooting with my clients on the phone, I am not fiddling around looking through a bunch of ticket notes trying to locate something. It makes me a lot more efficient."

"I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."

"Atera has saved us a lot of time."

"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."

"Measuring the integration is very helpful when using Atera Assist Test. It takes the solution to the next level by automating activities. It doesn't just provide the solution but also allows running scripts to fix issues before a technician has to work on them."

"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."

"Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat."

"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."

More Atera pros

"The setup was very simple and took about an hour."

"One of the most valuable features of Entuity is the user interface."

"I would recommend Entuity to other users as it's user-friendly and easier to manage than other solutions."

"The most valuable feature of Entuity is network mapping and information. When clicking on a particular location it can automatically survey the connectivity diagram for us. We can arrange this icon in any kind of formats, such as ring or mesh. The networking mapping can show the components and interconnectivity with the help of IP addresses and NetFlow."

"The most valuable feature is the ease of deployment, simplicity of the end user's experience (the forms and the sheets that you use, the screens you can use to see what's going on, and overall capability), as well as the ease of integration into other solutions."

"The initial setup of Entuity is easy and the full process took approximately 30 minutes."

"I would encourage others to use Entuity, as it's powerful and user-friendly."

"My clients have received a good return on investment."

More Entuity pros

Cons

"The solution is scalable. However, in the past, we did have some issues."

"There is definitely room for improvement with its automation capabilities."

"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."

"Reporting is probably the main frustration."

"The one thing that could do with improvement is the reporting."

"I would like to see more mobile device management. iPad is a big one."

"Atera could be improved by adding more granular control over technician roles. We need more specific controls on what technicians can access, like limiting their ability to view certain sections or access devices and share files. This feature request has already been made. The IP asset management capabilities need improvement to better manage assets beyond just devices."

"Customization could be improved."

More Atera cons

"In the most recent versions, Entuity has removed the Explorer navigation feature. This was very useful, and Entuity would be improved by restoring it."

"Entuity currently has APIs, but they are not straightforward."

"Entuity currently has APIs, but they are not straightforward. They are not flexible if an external system wants to communicate with Entuity or create an integration that is not available out of the box. Its APIs can be flexible so that they can be utilized for external integrations that are not available out of the box."

"A typical user might want to see even more depth to the standard reporting and ease of integration."

"Entuity can expand its coverage on monitoring VoIP solutions a little bit more."

"It should support IPAM or IP Address Management. When it comes to the network, IP Address Management is a feature for which we have to use a different solution. When we are managing networks, if IPAM also becomes a part of this, we do not have to look for a separate solution."

"Entuity can improve the fetching of device configuration. The solution uses scripts and I could not understand them or find any recourses on the internet to learn about the language that is used in the script. It could be more user-friendly and the device configuration management could be enhanced."

"Entuity could improve by having more integration because now network management is not a standalone solution. You have to integrate it with your network, applications, and everything else. We have to collect that information from those solutions or relevant managers. Additionally, the SLA dashboard should be improved."

More Entuity cons

Pricing and Cost Advice

"One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."

"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."

"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."

"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."

"Atera happened to have the best pricing model."

"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."

"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."

"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."

More Atera pricing and cost advice

"Entuity's licensing is very highly-priced."

"It varies and depends on the quantity. It's worth the cost."

"Entuity is not an expensive solution."

"We have 400 licenses and we are only using 150 licenses."

"It can be comparatively expensive but that is because it is comprehensive."

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902,988 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Construction Company

Comms Service Provider

Educational Organization

Manufacturing Company

Financial Services Firm

26%

Government

Construction Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for Atera?

The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...

See all answers

What needs improvement with Atera?

Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive. Atera can be improved in that the remote access can al...

See all answers

What is your primary use case for Atera?

My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread across multiple sites, so having one platform where we can see everything, push patch...

See all answers

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Product Reports

Buyer's Guide

Atera

June 2026

Download Atera product report

Buyer's Guide

Entuity

June 2026

Download Entuity product report

Overview

Atera provides advanced tools for remote monitoring, automation, and ticketing, offering an intuitive design and competitive pricing that supports managed service providers with monitoring, alerts, and system management.

Atera stands out with its automation, remote access, and smooth integration capabilities like PowerShell commands, TeamViewer, and Splashtop. Its monitoring and alert systems allow IT professionals to preemptively address issues, enhancing productivity with features such as a robust ticketing system, patch management, and scripting tools. Cross-platform compatibility and collaboration tools streamline IT operations. Despite its strengths, Atera requires enhancements in identity access management, chat features, mobile device management, third-party integrations, customizable reports, and more detailed role management for technicians. A renewed interface and improved network and cloud service monitoring are desired. Users also look for seamless management across diverse platforms, particularly under connectivity issues.

What are Atera's key features?

Automation: Streamlines processes with powerful automation capabilities.
Remote Access: Facilitates easy access to client machines for issue resolution.
Intuitive Interface: User-friendly design enhances efficiency.
Integration: Seamless TeamViewer and Splashtop integration.
Monitoring: Effective monitoring and alert systems preempt issues.
Ticketing System: Boosts productivity with efficient workflow management.
Patch Management: Ensures systems are always up-to-date.
Scripting: Powerful tools for automation and task execution.

What benefits and ROI should users consider?

Efficiency: Automation and scripting enhance task management.
Cost-effective: Combines robust features with competitive pricing.
Scalability: Cross-platform compatibility supports business growth.
Productivity: Monitoring and alerts optimize resource allocation.

Atera is widely used by managed service providers and IT support companies to enhance efficiency in industries such as manufacturing and construction. It provides remote monitoring, automation, and comprehensive IT management, ensuring seamless integration with different products and systems for broad site coverage. Businesses leverage Atera's RMM, PSA, ticketing, and IT automation features to improve operational efficiency and responsiveness.

Atera

Entuity offers a user-friendly interface with network mapping and integration capabilities. It provides real-time connectivity diagrams and detailed device monitoring. Automated network discovery ensures accurate topology mapping, and its updated dashboard enhances data visibility.

Entuity's focus is on network device monitoring, catering to switches, routers, access points, and firewalls. It tracks health, status, CPU, memory, and performance metrics, allowing users to set thresholds for alerts and incidents. Integration with monitoring systems enables insights and reports on connectivity and network metrics, reducing noise through event management capabilities while managing configurations and performance inventory.

What are the standout features of Entuity?

Ease of Deployment: Quickly set up with minimal effort, making it accessible for users with different technical backgrounds.
Real-Time Network Mapping: Provides live connectivity diagrams to enhance network understanding and troubleshooting.
SurePath Monitoring: Offers detailed insights into network device performance for improved oversight.
Automated Discovery: Delivers precise topology mapping for efficient network management.
Customizable Dashboard: Facilitates comprehensive data visibility tailored to specific needs.
Event Management: Streamlines alert processes to prioritize critical issues effectively.
Google API-Based Topology: Integrates with Google APIs for advanced topology visualization.

What benefits do users receive from Entuity?

Enhanced Integration: Seamlessly integrates with ticketing tools to improve functionality.
User-Friendly Interface: Enables ease of navigation and efficient management, reducing training requirements.
Stability and Updates: Continuous updates provide stable performance and feature enhancements.
Technical Support: Access to comprehensive support that aids in resolving issues promptly.

Entuity is implemented extensively in industries requiring robust network management, including telecommunications and enterprises with distributed networks. It ensures consistent monitoring and operational efficiency across locations, helping organizations maintain optimal network performance and reliability.

Park Place Technologies

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera.

Tait Communications, Vattenfall, Discovery, University of Minnesota, Pernod Ricard, Electric Car

Buyer's Guide

Atera vs. Entuity

June 2026

Free Report: Atera vs. Entuity

Find out what your peers are saying about Atera vs. Entuity and other solutions. Updated: June 2026.

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