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Atera vs Entuity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atera
Ranking in Network Monitoring Software
35th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Help Desk Software (13th), IT Infrastructure Monitoring (35th), IT Service Management (ITSM) (12th), Remote Monitoring and Management (RMM) (6th), Patch Management (12th), AIOps (17th), Agentic Automation (7th)
Entuity
Ranking in Network Monitoring Software
67th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Network Monitoring Software category, the mindshare of Atera is 0.5%, up from 0.3% compared to the previous year. The mindshare of Entuity is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Atera0.5%
Entuity0.7%
Other98.8%
Network Monitoring Software
 

Featured Reviews

AV
Owner at Sytex Ltd.
Quick setup and efficient automation boost IT consulting services
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.
Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
A good solution for network monitoring and support management, but there is no centralized database
There is no centralized database. It is an issue if you use a local database and have multiple borders. However, if you have an external database, you can keep the same old data from an old border up to 100 borders. In addition, if we want to create an ABI or use an ABI to connect data, there is no competition when we ask for support. If we want to modify the calculation matrix or equation, we have to raise a professional service. Other competitors like Micro Focus, a network management system, have a new supportability matrix in the market every quarter.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Atera has saved our organization money. We look at Atera as an extra employee that we only pay about $300 a month. This is incredible savings over having to hire somebody to do all the tasks that Atera performs for us."
"Pricing is definitely my favorite part of it. It is also extremely easy to use."
"I would say it's the number one tool for all ITMS."
"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."
"All corporations that have an IT department should look into and utilize this solution."
"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."
"I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."
"Atera has saved our organization money; we look at Atera as an extra employee that we only pay about $300 a month, which is incredible savings over having to hire somebody to do all the tasks that Atera performs for us."
"We find the SurePath component of this solution to be very valuable, as it gives us the path to whatever we are configuring."
"This is a product that is easy to deploy and maintain with a positive end-user experience."
"Event management and the geographical Google API-based network topology are the most valuable features of Entuity."
"The initial setup of Entuity is easy and the full process took approximately 30 minutes."
"The most valuable feature is the ease of deployment, simplicity of the end user's experience (the forms and the sheets that you use, the screens you can use to see what's going on, and overall capability), as well as the ease of integration into other solutions."
"Entuity's best feature is its ability to monitor a large number of devices."
"I would recommend Entuity to other users as it's user-friendly and easier to manage than other solutions."
"The setup was very simple and took about an hour."
 

Cons

"There is definitely room for improvement with its automation capabilities."
"Having more freedom to perform identity access management would be great — it's one of the things that are necessary for a lot of companies they secured."
"Having more freedom to perform identity access management would be great."
"I would like to see more mobile device management. iPad is a big one."
"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."
"There is definitely room for improvement with its automation capabilities."
"The billing module has a standard layout which is too limited for my needs."
"The solution is scalable. However, in the past, we did have some issues."
"The configuration of the logging could be improved because if someone deleted any note or inventory, or some change to the inventory, we are not able to identify which user or which administrator modifies these details."
"Entuity can improve the fetching of device configuration. The solution uses scripts and I could not understand them or find any recourses on the internet to learn about the language that is used in the script. It could be more user-friendly and the device configuration management could be enhanced."
"Entuity currently has APIs, but they are not straightforward."
"What might be improved for the user may be the depth of insight into the events that do happen and the ease of integration."
"We would like the backup element of this solution to be improved as, at present, it is very limited and does not have much scope for customization."
"We would like the backup element of this solution to be improved as, at present, it is very limited and does not have much scope for customization."
"Entuity can improve the fetching of device configuration. The solution uses scripts and I could not understand them or find any recourses on the internet to learn about the language that is used in the script."
"Entuity can expand its coverage on monitoring VoIP solutions a little bit more."
 

Pricing and Cost Advice

"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."
"The solution cost approximately $200 Canadian per month."
"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."
"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."
"Atera happened to have the best pricing model."
"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."
"One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."
"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."
"It can be comparatively expensive but that is because it is comprehensive."
"Entuity is not an expensive solution."
"We have 400 licenses and we are only using 150 licenses."
"Entuity's licensing is very highly-priced."
"It varies and depends on the quantity. It's worth the cost."
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Top Industries

By visitors reading reviews
Educational Organization
10%
Comms Service Provider
8%
Performing Arts
7%
Construction Company
7%
Financial Services Firm
22%
University
8%
Government
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
What needs improvement with Atera?
It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could...
What is your primary use case for Atera?
We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...
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Comparisons

 

Overview

 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
Tait Communications, Vattenfall, Discovery, University of Minnesota, Pernod Ricard, Electric Car
Find out what your peers are saying about Atera vs. Entuity and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.